Compare CrashPlan SMB and Macrium Backup & Restore 
Featured Products
At a Glance
Market Segments
Mid-Market (35.4% of reviews)
Small-Business (57.3% of reviews)
Entry-Level Pricing
No pricing available
Starting at $65.00 1 Device Per Year
CrashPlan SMB
Star Rating
(415)4.4 out of 5
Market Segments
Mid-Market (35.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CrashPlan SMBMacrium Backup & Restore
Star Rating
(77)4.7 out of 5
Market Segments
Small-Business (57.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $65.00 1 Device Per Year
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Macrium Backup & Restore excels in ease of setup, with many users highlighting the smooth initial configuration process. One user mentioned that the setup was "very straightforward," making it easy to get started with their backup needs.
- Users say that CrashPlan SMB offers a centralized admin panel that simplifies file recovery and deployment. Reviewers appreciate the non-intrusive background operation, which allows for seamless integration into their workflows without disrupting daily tasks.
- According to verified reviews, Macrium Backup & Restore is praised for its disk imaging and system recovery capabilities. Users noted that the auto verification feature after backups adds a layer of confidence, ensuring that their data is safe and recoverable.
- Reviewers mention that while CrashPlan SMB is effective for Mac environments, it faces challenges in user experience compared to Macrium. Some users expressed a desire for more intuitive features, particularly in the context of managing multiple devices.
- G2 reviewers highlight that Macrium Backup & Restore has a higher overall satisfaction score, reflecting its strong performance in backup management. Users appreciate the comprehensive documentation that aids in understanding the software's features, making it a reliable choice for small businesses.
- Users report that while both products have solid data protection features, Macrium's focus on local backups and versioning gives it an edge for users who prioritize control over their data. In contrast, CrashPlan's strengths lie in its real-time sync capabilities, which some users find beneficial for ongoing file updates.
Pricing
Entry-Level Pricing
CrashPlan SMB
No pricing availableMacrium Backup & Restore
SiteBackup Annual Plan & Perpetual
Starting at $65.00
1 Device Per Year
Centralized business backup and recovery solution for medium to large enterprises.
- Centralized management and control
- Scheduled Backup and Restore
- Local/Remote server options
Free Trial
CrashPlan SMB
Free Trial is available
Macrium Backup & Restore
Free Trial is available
Ratings
Meets Requirements
9.0
385
9.1
69
Ease of Use
9.0
386
9.1
70
Ease of Setup
8.6
275
9.2
58
Ease of Admin
8.7
274
8.8
46
Quality of Support
8.9
330
8.8
50
Has the product been a good partner in doing business?
9.1
268
9.1
41
Product Direction (% positive)
8.1
385
9.3
66
Features by Category
Compatibility
Not enough data
9.3
23
Not enough data
8.9
18
Not enough data
7.7
14
Not enough data
9.0
17
Management
9.3
5
9.5
22
7.0
5
9.2
19
8.6
6
8.7
14
Not enough data
8.5
14
8.0
5
7.8
16
Compliance
8.6
6
8.6
14
8.7
5
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
9.2
25
8.5
12
9.5
40
9.5
13
9.3
40
9.1
13
9.0
31
9.4
13
Feature Not Available
Feature Not Available
Compatibility
Feature Not Available
9.5
16
8.6
26
9.6
14
9.4
24
9.4
13
Management
Feature Not Available
Feature Not Available
9.2
35
Feature Not Available
9.4
42
9.2
12
Agentic AI - Online Backup
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Compatibility
9.6
8
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Management
9.5
10
9.7
11
9.5
10
9.5
10
8.2
10
Feature Not Available
Security
9.1
9
9.3
9
9.4
9
9.5
10
Feature Not Available
Feature Not Available
Agentic AI - File Recovery
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.2
13
Not enough data
9.0
12
Not enough data
7.3
10
Not enough data
8.6
12
Deployment
Not enough data
8.9
15
Not enough data
8.3
13
Not enough data
8.3
13
Imaging
Not enough data
7.9
12
Not enough data
9.2
13
Not enough data
7.8
10
Functionality
8.1
8
8.3
10
Feature Not Available
7.5
6
Feature Not Available
7.2
6
7.3
8
Feature Not Available
Feature Not Available
7.1
8
Management
9.3
7
9.3
9
8.3
6
8.8
8
7.2
6
8.8
8
8.3
6
7.4
7
Feature Not Available
7.5
6
Agentic AI - Disaster Recovery
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
8.3
6
9.5
22
Feature Not Available
9.6
19
Feature Not Available
9.7
24
9.2
6
8.2
17
Performance
7.4
7
8.9
22
8.3
7
9.8
20
8.6
6
Feature Not Available
7.5
6
8.6
21
Agentic AI - PC Backup
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Hard Drive Cloning
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CrashPlan SMB and Macrium Backup & Restore are categorized as Online Backup, Disaster Recovery, File Recovery, Server Backup, and PC Backup
Unique Categories
CrashPlan SMB has no unique categories
Macrium Backup & Restore is categorized as Hard Drive Cloning and OS Imaging & Deployment
Reviews
Reviewers' Company Size
CrashPlan SMB
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Macrium Backup & Restore
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.8%
Higher Education
12.6%
Computer Software
9.7%
Internet
4.2%
Marketing and Advertising
4.0%
Other
51.7%
Information Technology and Services
16.0%
Computer Software
14.7%
Manufacturing
6.7%
Education Management
6.7%
Higher Education
4.0%
Other
52.0%
Alternatives
Discussions
Is CrashPlan free?
1 Comment
LF
NoRead more
CrashPlan SMB has no more discussions with answers
Is macrium software safe?
2 Comments
AG
Macrium Reflect is a secure option, granting you the confidence to employ it without worry. It is devoid of any malicious intent and serves as a completely...Read more
What does Macrium Reflect do?
1 Comment
IL
Macrium Reflect backs up files and folders on an automated scheduleRead more
Macrium Backup & Restore has no more discussions with answers
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