# CrashPlan SMB, Kaseya VSA vs Veeam Data Platform Comparison

| | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.0 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 415 | 323 | 717 | 
| **Largest Market Segment** | Mid-Market (35.4% of reviews) | Small-Business (51.8% of reviews) | Mid-Market (60.3% of reviews) | 
| **Entry Level Price** | No pricing available | standard | No pricing available | 

---
## Top Pros & Cons

### CrashPlan SMB

Pros:
- Backup Solutions (11 reviews)
- Ease of Use (10 reviews)

Cons:
- Backup Issues (6 reviews)
- Missing Features (4 reviews)

### Kaseya VSA

Pros:
- Ease of Use (10 reviews)
- Automation (9 reviews)

Cons:
- Missing Features (5 reviews)
- Connectivity Issues (4 reviews)

### Veeam Data Platform

Pros:
- Ease of Use (114 reviews)
- Backup Solutions (111 reviews)

Cons:
- Backup Issues (37 reviews)
- Expensive (36 reviews)

---
## Ratings Comparison
| Rating | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
  | **Meets Requirements** | 9.0 (385 reviews) | 8.3 (255 reviews) | 9.4 (582 reviews) | 
  | **Ease of Use** | 9.0 (386 reviews) | 7.6 (263 reviews) | 9.1 (588 reviews) | 
  | **Ease of Setup** | 8.6 (275 reviews) | 7.2 (218 reviews) | 8.8 (520 reviews) | 
  | **Ease of Admin** | 8.7 (274 reviews) | 7.9 (217 reviews) | 9.0 (502 reviews) | 
  | **Quality of Support** | 8.9 (330 reviews) | 7.4 (244 reviews) | 8.9 (548 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (268 reviews) | 7.7 (209 reviews) | 9.0 (486 reviews) | 
  | **Product Direction (% positive)** | 8.1 (385 reviews) | 7.4 (256 reviews) | 9.1 (566 reviews) | 

---
## Pricing

### CrashPlan SMB

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Kaseya VSA

#### Entry-Level Pricing

Plan: Kaseya VSA Pricing

Price: standard

Description: Full featured solution for IT departments and MSPs.

Key Features:
- Discover, Audit, Inventory, Monitor - Clients, Servers & Networks
- Remote Control
- Patch Management

[Learn more about Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews)

#### Free Trial

Yes

### Veeam Data Platform

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### IT Resilience Orchestration Automation (ITRO)

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan SMB** | N/A | N/A |
| **Kaseya VSA** | N/A | N/A |
| **Veeam Data Platform** | N/A | N/A |

#### Administration

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Alerts/Notifications** | Not enough data | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | Not enough data | 
| **Administration Console** | Not enough data | Not enough data | Not enough data | 

#### Operations

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Service Management** | Not enough data | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | Not enough data | 
| **IT Discovery** | Not enough data | Not enough data | Not enough data | 
| **Intelligent Automation** | Not enough data | Not enough data | Not enough data | 

#### Recovery

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | Not enough data | 
| **Incident Reports** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - IT Resilience Orchestration Automation (ITRO)

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan SMB** | N/A | N/A |
| **Kaseya VSA** | N/A | N/A |
| **Veeam Data Platform** | 8.7/10 | 283 |

#### Compatibility 

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **File Server Backup** | Not enough data | Not enough data | 9.5 (251 reviews) | 
| **Database Server Backup** | Not enough data | Not enough data | 9.2 (245 reviews) | 
| **Virtual Machines** | Not enough data | Not enough data | 9.6 (257 reviews) | 
| **Repository Models** | Not enough data | Not enough data | 9.1 (230 reviews) | 

#### Management

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Continuous Backup** | Not enough data | Not enough data | 9.2 (226 reviews) | 
| **Disaster Recovery** | Not enough data | Not enough data | 9.3 (241 reviews) | 
| **Storage Capacity** | Not enough data | Not enough data | 9.1 (241 reviews) | 
| **Remote Backup** | Not enough data | Not enough data | 9.0 (228 reviews) | 
| **Activity Monitoring** | Not enough data | Not enough data | 8.9 (218 reviews) | 

#### Compliance

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Security Standards** | Not enough data | Not enough data | 9.1 (223 reviews) | 
| **Cloud Data Protection** | Not enough data | Not enough data | 8.7 (169 reviews) | 
| **Data Deduplication** | Not enough data | Not enough data | 8.8 (215 reviews) | 

#### Agentic AI - Server Backup

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.3 (12 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.8 (12 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.0 (11 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.0 (11 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.6 (11 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.2 (11 reviews) | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan SMB** | 9.2/10 | 44 |
| **Kaseya VSA** | N/A | N/A |
| **Veeam Data Platform** | 8.5/10 | 172 |

#### Functionality

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Real-time Sync** | 9.2 (25 reviews) | Not enough data | 8.8 (123 reviews) | 
| **Storage Capacity** | 9.5 (40 reviews) | Not enough data | 9.1 (136 reviews) | 
| **Remote Backup** | 9.3 (40 reviews) | Not enough data | 8.9 (132 reviews) | 
| **Versioning** | 9.0 (31 reviews) | Not enough data | 8.9 (124 reviews) | 
| **Mobile Backup Application** | Feature Not Available | Not enough data | 7.5 (83 reviews) | 

#### Compatibility 

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Disk Backup** | Feature Not Available | Not enough data | 9.2 (144 reviews) | 
| **Local Backup** | 8.6 (26 reviews) | Not enough data | 9.4 (142 reviews) | 
| **Storage Formats** | 9.4 (24 reviews) | Not enough data | 9.1 (130 reviews) | 

#### Management

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **File Sharing** | Feature Not Available | Not enough data | 8.5 (117 reviews) | 
| **Security Standards** | 9.2 (35 reviews) | Not enough data | 9.1 (131 reviews) | 
| **Encrypted Storage** | 9.4 (42 reviews) | Not enough data | 9.1 (128 reviews) | 

#### Agentic AI - Online Backup

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.9 (8 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.9 (8 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.2 (10 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.4 (9 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.6 (9 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.6 (9 reviews) | 

### File Recovery

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan SMB** | 9.2/10 | 10 |
| **Kaseya VSA** | N/A | N/A |
| **Veeam Data Platform** | 9.0/10 | 226 |

#### Compatibility 

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **File Formats** | 9.6 (8 reviews) | Not enough data | 9.2 (189 reviews) | 
| **Partitions** | Feature Not Available | Not enough data | Feature Not Available | 
| **Mobile** | Feature Not Available | Not enough data | Feature Not Available | 

#### Management

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Backup** | 9.5 (10 reviews) | Not enough data | 9.5 (211 reviews) | 
| **Storage** | 9.5 (10 reviews) | Not enough data | 9.2 (204 reviews) | 
| **File Scan** | 8.2 (10 reviews) | Not enough data | 8.8 (124 reviews) | 

#### Security 

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Encryption** | 9.1 (9 reviews) | Not enough data | 9.1 (182 reviews) | 
| **Data Protection** | 9.4 (9 reviews) | Not enough data | 9.2 (190 reviews) | 
| **File Deletion** | Feature Not Available | Not enough data | 8.8 (180 reviews) | 

#### Agentic AI - File Recovery

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.3 (7 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.6 (7 reviews) | 

### Data Loss Prevention (DLP)

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan SMB** | N/A | N/A |
| **Kaseya VSA** | N/A | N/A |
| **Veeam Data Platform** | N/A | N/A |

#### Administration

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Data Management** | Not enough data | Not enough data | Not enough data | 
| **Incident Logs** | Not enough data | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | Not enough data | 

#### Governance

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Access Control** | Not enough data | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | Not enough data | 
| **Data Visibility** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Encryption** | Not enough data | Not enough data | Not enough data | 
| **Endpoint Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Activity Monitoring** | Not enough data | Not enough data | Not enough data | 
| **Breach Detection** | Not enough data | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan SMB** | N/A | N/A |
| **Kaseya VSA** | 8.2/10 | 122 |
| **Veeam Data Platform** | N/A | N/A |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Device Management** | Not enough data | 8.3 (121 reviews) ✓ Verified | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | Not enough data | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | Not enough data | 

#### Monitoring and Management

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Remote Monitoring** | Not enough data | 8.6 (118 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | Not enough data | 7.8 (113 reviews) | Not enough data | 
| **Application Deployment** | Not enough data | 7.7 (114 reviews) ✓ Verified | Not enough data | 
| **Patch Management** | Not enough data | 8.1 (117 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | Not enough data | 

#### Service Management

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Remote Access** | Not enough data | 8.5 (119 reviews) ✓ Verified | Not enough data | 
| **Service Management (Issue Prioritization)** | Not enough data | Not enough data | Not enough data | 
| **Ticketing** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Disaster Recovery

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan SMB** | 8.1/10 | 8 |
| **Kaseya VSA** | N/A | N/A |
| **Veeam Data Platform** | 8.7/10 | 177 |

#### Functionality

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **On Premises Recovery** | 8.1 (8 reviews) | Not enough data | 9.3 (167 reviews) | 
| **Cloud Recovery** | Feature Not Available | Not enough data | 8.6 (129 reviews) | 
| **Prior State Recovery** | Feature Not Available | Not enough data | 9.0 (147 reviews) | 
| **Recovery Automation** | 7.3 (8 reviews) | Not enough data | 8.6 (134 reviews) | 
| **Replication** | Feature Not Available | Not enough data | 9.1 (148 reviews) | 

#### Management

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Local Management** | 9.3 (7 reviews) | Not enough data | 9.3 (163 reviews) | 
| **Infrastructure Compatibility** | 8.3 (6 reviews) | Not enough data | 9.2 (162 reviews) | 
| **Solution Integration** | 7.2 (6 reviews) | Not enough data | 8.9 (138 reviews) | 
| **Real-Time Analytics** | 8.3 (6 reviews) | Not enough data | 8.8 (135 reviews) | 
| **RTO and RPO Management** | Feature Not Available | Not enough data | 8.7 (135 reviews) | 

#### Agentic AI - Disaster Recovery

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.6 (9 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.1 (9 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.0 (9 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.7 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.3 (9 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.8 (10 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.8 (10 reviews) | 

### Data Replication

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan SMB** | N/A | N/A |
| **Kaseya VSA** | N/A | N/A |
| **Veeam Data Platform** | 8.8/10 | 122 |

#### Management

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Real-Time Analytics** | Not enough data | Not enough data | 8.9 (99 reviews) | 
| **Solution Integration** | Not enough data | Not enough data | 8.8 (94 reviews) | 
| **Infrastructure Compatibility** | Not enough data | Not enough data | 9.2 (110 reviews) | 
| **Monitoring** | Not enough data | Not enough data | 9.1 (111 reviews) | 

#### Solution Provision

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **System Failover** | Not enough data | Not enough data | 8.8 (96 reviews) | 
| **Pay by Usage** | Not enough data | Not enough data | 7.9 (83 reviews) | 
| **Service Provision** | Not enough data | Not enough data | 8.7 (90 reviews) | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan SMB** | N/A | N/A |
| **Kaseya VSA** | 7.4/10 | 111 |
| **Veeam Data Platform** | N/A | N/A |

#### Administration

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Screen Sharing** | Not enough data | 8.7 (105 reviews) | Not enough data | 
| **File Sharing** | Not enough data | 8.0 (100 reviews) | Not enough data | 
| **Session Recording** | Not enough data | 7.8 (90 reviews) | Not enough data | 
| **Unattended Remote Access** | Not enough data | 8.6 (106 reviews) | Not enough data | 
| **Multi - Session Handling** | Not enough data | 8.2 (94 reviews) | Not enough data | 
| **Multi-Monitor Support** | Not enough data | 7.8 (99 reviews) | Not enough data | 

#### Maintenance

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Remote Reboot** | Not enough data | 8.7 (102 reviews) | Not enough data | 
| **Remote Printing** | Not enough data | 7.1 (84 reviews) | Not enough data | 

#### Communication 

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Text Chat** | Not enough data | 7.3 (93 reviews) | Not enough data | 
| **VoIP** | Not enough data | 5.4 (79 reviews) | Not enough data | 
| **Video Conference Call** | Not enough data | 5.6 (78 reviews) | Not enough data | 
| **Screen Annotations** | Not enough data | 6.6 (77 reviews) | Not enough data | 

#### Security

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Data Encryption** | Not enough data | 7.4 (81 reviews) | Not enough data | 
| **Compliance** | Not enough data | 7.7 (88 reviews) | Not enough data | 

#### Device Support

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Mobile Device Access** | Not enough data | 6.1 (82 reviews) | Not enough data | 
| **Multi-Platform Support** | Not enough data | 7.6 (94 reviews) | Not enough data | 
| **Cross-Platform** | Not enough data | 7.5 (93 reviews) | Not enough data | 

#### Performance

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Reporting** | Not enough data | 7.8 (97 reviews) | Not enough data | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan SMB** | 8.2/10 | 7 |
| **Kaseya VSA** | N/A | N/A |
| **Veeam Data Platform** | N/A | N/A |

#### Functionality 

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Incremental Backup** | 8.3 (6 reviews) | Not enough data | Not enough data | 
| **OS Boot Recovery** | Feature Not Available | Not enough data | Not enough data | 
| **Bootable Disk** | Feature Not Available | Not enough data | Not enough data | 
| **Online Restore** | 9.2 (6 reviews) | Not enough data | Not enough data | 

#### Performance

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Multiple Backup Versions** | 7.4 (7 reviews) | Not enough data | Not enough data | 
| **Unlimited Backup** | 8.3 (7 reviews) | Not enough data | Not enough data | 
| **Deduplication** | 8.6 (6 reviews) | Not enough data | Not enough data | 
| **Lag Free Operation** | 7.5 (6 reviews) | Not enough data | Not enough data | 

#### Agentic AI - PC Backup

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Cloud File Storage

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan SMB** | N/A | N/A |
| **Kaseya VSA** | N/A | N/A |
| **Veeam Data Platform** | N/A | N/A |

#### Functionality

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Storage Scaling** | Not enough data | Not enough data | Not enough data | 
| **Backup Support** | Not enough data | Not enough data | Not enough data | 
| **File Security** | Not enough data | Not enough data | Not enough data | 
| **File Organization** | Not enough data | Not enough data | Not enough data | 

#### Cloud Support

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Service Support** | Not enough data | Not enough data | Not enough data | 
| **Cloud Transparency** | Not enough data | Not enough data | Not enough data | 
| **Cloud Migration Support** | Not enough data | Not enough data | Not enough data | 

#### Automation

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Intelligent Data Management** | Not enough data | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan SMB** | N/A | N/A |
| **Kaseya VSA** | 7.5/10 | 77 |
| **Veeam Data Platform** | N/A | N/A |

#### Incident Management

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Automate Ticket Routing** | Not enough data | 7.9 (58 reviews) | Not enough data | 
| **Ticket Prioritization** | Not enough data | 8.0 (57 reviews) | Not enough data | 
| **Ticket Notifications** | Not enough data | 8.0 (60 reviews) | Not enough data | 
| **Knowledge Base** | Not enough data | 7.3 (59 reviews) | Not enough data | 
| **Knowledge Base/Ticket Integration** | Not enough data | 7.6 (54 reviews) | Not enough data | 

#### Reporting

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Dashboards** | Not enough data | 7.3 (68 reviews) | Not enough data | 
| **Time Tracking** | Not enough data | 6.8 (55 reviews) | Not enough data | 
| **Surveys** | Not enough data | 6.5 (50 reviews) | Not enough data | 

#### Access & Usability

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Mobile** | Not enough data | 6.5 (53 reviews) | Not enough data | 
| **Self Service** | Not enough data | 7.6 (55 reviews) | Not enough data | 
| **Active Directory** | Not enough data | 7.9 (57 reviews) | Not enough data | 
| **Multi-Channel Access** | Not enough data | 8.0 (49 reviews) | Not enough data | 

#### Agentic AI - Service Desk

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Data Security

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan SMB** | N/A | N/A |
| **Kaseya VSA** | N/A | N/A |
| **Veeam Data Platform** | N/A | N/A |

#### Compliance

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Access Management** | Not enough data | Not enough data | Not enough data | 
| **At-Risk Analysis** | Not enough data | Not enough data | Not enough data | 
| **DLP Configuration** | Not enough data | Not enough data | Not enough data | 
| **Sensitive Data Compliance** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Database Management** | Not enough data | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | Not enough data | 
| **Backup** | Not enough data | Not enough data | Not enough data | 
| **API / integrations** | Not enough data | Not enough data | Not enough data | 

#### Security 

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | Not enough data | 
| **Data Transport** | Not enough data | Not enough data | Not enough data | 
| **Data Types** | Not enough data | Not enough data | Not enough data | 
| **Security Tools** | Not enough data | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan SMB** | N/A | N/A |
| **Kaseya VSA** | N/A | N/A |
| **Veeam Data Platform** | N/A | N/A |

#### Management

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | Not enough data | 

#### Reporting

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan SMB** | N/A | N/A |
| **Kaseya VSA** | 7.8/10 | 134 |
| **Veeam Data Platform** | N/A | N/A |

#### Analysis

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Threat Detection** | Not enough data | 7.3 (86 reviews) | Not enough data | 

#### Platform

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Unified Communications Platform** | Not enough data | 7.1 (80 reviews) | Not enough data | 
| **Remote Access** | Not enough data | 8.4 (123 reviews) | Not enough data | 
| **ITIL Policy Compliance** | Not enough data | 7.8 (85 reviews) | Not enough data | 
| **Asset Tracking** | Not enough data | 8.3 (112 reviews) | Not enough data | 
| **IT Knowledge Management** | Not enough data | 7.6 (94 reviews) | Not enough data | 

#### Security

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Endpoint Protection** | Not enough data | 7.8 (97 reviews) | Not enough data | 
| **Patch Management** | Not enough data | 8.2 (120 reviews) | Not enough data | 
| **Disaster Recovery** | Not enough data | Feature Not Available | Not enough data | 
| **Service Management** | Not enough data | 8.0 (104 reviews) | Not enough data | 
| **Workflow Management** | Not enough data | 7.6 (94 reviews) | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to CrashPlan SMB (4):** [PC Backup Software](https://www.g2.com/categories/pc-backup), [Disaster Recovery Software](https://www.g2.com/categories/disaster-recovery), [Online Backup Software](https://www.g2.com/categories/online-backup), [File Recovery Software](https://www.g2.com/categories/file-recovery-software)

**Unique to Kaseya VSA (5):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Remote Support Software](https://www.g2.com/categories/remote-support), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Service Desk Software](https://www.g2.com/categories/service-desk), [Patch Management Software](https://www.g2.com/categories/patch-management)

**Unique to Veeam Data Platform (8):** [Data Replication Software](https://www.g2.com/categories/data-replication), [Disaster Recovery Software](https://www.g2.com/categories/disaster-recovery), [Data Loss Prevention (DLP) Software](https://www.g2.com/categories/data-loss-prevention-dlp), [Online Backup Software](https://www.g2.com/categories/online-backup), [Server Backup Software](https://www.g2.com/categories/server-backup), [File Recovery Software](https://www.g2.com/categories/file-recovery-software), [Cloud File Storage Software](https://www.g2.com/categories/cloud-file-storage), [IT Resilience Orchestration Automation (ITRO) Software](https://www.g2.com/categories/it-resilience-orchestration-automation-itro)


---
## Reviewer Demographics

### By Company Size

| Segment | CrashPlan SMB | Kaseya VSA | Veeam Data Platform | 
|---|---|---|---|
| **Small-Business** | 30.9% | 51.8% | 21.9% | 
| **Mid-Market** | 35.4% | 42.1% | 60.3% | 
| **Enterprise** | 33.7% | 6.1% | 17.8% | 

### By Industry

#### CrashPlan SMB

- **Information Technology and Services:** 17.8%
- **Higher Education:** 12.6%
- **Computer Software:** 9.7%
- **Internet:** 4.2%
- **Marketing and Advertising:** 4.0%
- **Computer Networking:** 3.7%
- **Hospital & Health Care:** 3.5%
- **Computer & Network Security:** 3.2%
- **Research:** 2.2%
- **Photography:** 2.0%
- **Other:** 37.1%

#### Kaseya VSA

- **Information Technology and Services:** 36.9%
- **Computer & Network Security:** 9.4%
- **Computer Networking:** 2.6%
- **Primary/Secondary Education:** 2.6%
- **Financial Services:** 2.3%
- **Consulting:** 1.9%
- **Banking:** 1.9%
- **Computer Software:** 1.9%
- **Construction:** 1.9%
- **Accounting:** 1.6%
- **Other:** 36.9%

#### Veeam Data Platform

- **Information Technology and Services:** 19.0%
- **Government Administration:** 3.9%
- **Computer & Network Security:** 3.8%
- **Hospital & Health Care:** 3.6%
- **Financial Services:** 3.6%
- **Primary/Secondary Education:** 3.3%
- **Manufacturing:** 2.7%
- **Computer Software:** 2.7%
- **Construction:** 2.7%
- **Higher Education:** 2.7%
- **Other:** 52.0%

---
## Alternatives

### Alternatives to CrashPlan SMB

- [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) — 4.4/5 stars (1924 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (432 reviews)
- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (732 reviews)
- [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) — 4.5/5 stars (544 reviews)
- [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews)
- [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews) — 4.6/5 stars (284 reviews)
- [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) — 4.2/5 stars (455 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (388 reviews)
- [EaseUS Data Recovery](https://www.g2.com/products/easeus/reviews) — 4.8/5 stars (392 reviews)

### Alternatives to Kaseya VSA

- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1134 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (554 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1091 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3937 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (500 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)
- [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) — 4.6/5 stars (377 reviews)

### Alternatives to Veeam Data Platform

- [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) — 4.2/5 stars (455 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (432 reviews)
- [Arctera Backup Exec](https://www.g2.com/products/arctera-arctera-backup-exec/reviews) — 4.2/5 stars (275 reviews)
- [IBM Storage Protect](https://www.g2.com/products/ibm-storage-protect/reviews) — 4.1/5 stars (77 reviews)
- [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) — 4.4/5 stars (1924 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (388 reviews)
- [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (352 reviews)
- [BDRShield](https://www.g2.com/products/bdrshield/reviews) — 4.3/5 stars (155 reviews)
- [Arcserve UDP](https://www.g2.com/products/arcserve-arcserve-udp/reviews) — 4.2/5 stars (136 reviews)
- [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews) — 4.6/5 stars (284 reviews)

---
## Top Discussions

### CrashPlan SMB

- Title: [Is CrashPlan free?](https://www.g2.com/discussions/is-crashplan-free) — 1 comment
  > **Top comment:** "No"

### Kaseya VSA

- Title: [What if I'm under contract with another solution?](https://www.g2.com/discussions/what-if-i-m-under-contract-with-another-solution) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We are always willing to work with our customers to assist in moving to our solution, give us a call and let's talk through the details of our existing..."
- Title: [Is there a Free Trial available of the Product?](https://www.g2.com/discussions/is-there-a-free-trial-available-of-the-product) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We currently have a totally free 14 day trial of Kaseya VSA if you'd like to give the platform a try. The trial comes with absolutely no obligations, and we..."
- Title: [Where is Kaseya located?](https://www.g2.com/discussions/where-is-kaseya-located) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us..."
- Title: [Does VSA integrate with any other related providers?](https://www.g2.com/discussions/does-vsa-integrate-with-any-other-related-providers) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "VSA has various integrations with other providers to help you tie together your IT infrastructure. Kaseya offers a full suite of IT solutions through their..."
- Title: [What does Kaseya do?](https://www.g2.com/discussions/what-does-kaseya-do) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Kaseya provides cloud-based IT management and security software that enables IT organizations and Managed Service Providers (MSPs) to deliver high-quality IT..."

### Veeam Data Platform

- Title: [What does Veeam Software Do?](https://www.g2.com/discussions/what-does-veeam-software-do) — 4 comments
  > **Top comment:** "Veeam Software are made for backup, replicate and store and recovery data in any way or plataform ( Cloud, On primeses )"
- Title: [What does Veeam Software Do?](https://www.g2.com/discussions/veeam-one-what-does-veeam-software-do) — 2 comments
  > **Top comment:** "Veeam is a professional solution for Data Protection, Data Backup, Data Recovery, Real time monitoring, Business Documentation and Reporting."
- Title: [Can I back up directly to Azure BLOB storage in V10](https://www.g2.com/discussions/27447-can-i-back-up-directly-to-azure-blob-storage-in-v10) — 2 comments, 1 upvote
  > **Top comment:** "I send backups to an Azure Blob via the Scale-Up Repository feature in Veeam (worked in v9 too). If you're uncertain how to do this, lean on the excellent..."
- Title: [Is a free trial available?](https://www.g2.com/discussions/is-a-free-trial-available) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, a fully-functional 30-day free trial is available and contains everything you need to get started (even if you're not currently a Veeam customer)."
- Title: [What is Automatic License Update?](https://www.g2.com/discussions/automatic-license-update) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Starting with v7 patch 4, Veeam Backup & Replication supports automatic license updates. With this feature enabled, Veeam backup server (or Veeam Backup..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/crashplan-smb-vs-kaseya-vsa-vs-veeam-data-platform)