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# CrashPlan SMB vs IDrive Online and SaaS Backup, Object Storage e2 Comparison - What are their main differences?

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CrashPlan SMBIDrive Online and SaaS...[+ Add Product](#)

Pricing

**CrashPlan SMB**
Free Trial

No pricing available

**IDrive Online and SaaS Backup, Object Storage e2**
Free Trial

**$0.00** · Basic

**$2.95** Flat Rate Per Year · IDrive Mini

**$99.50** Flat Rate Per Year · IDrive Personal

**$99.50** Flat Rate Per Year · IDrive Team

**$99.50** Flat Rate Per Year · IDrive Business

**$59.50** Flat Rate Per Year · IDrive e2

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**Pricing Insights**
from reviews

Perceived Cost

**CrashPlan SMB**
$$$$$

**IDrive Online and SaaS Backup, Object Storage e2**
$$$$$

Average Discount

**CrashPlan SMB**
15%

**IDrive Online and SaaS Backup, Object Storage e2**
44%29% more

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**CrashPlan SMB** 6 months
Based on 100 responses

**IDrive Online and SaaS Backup, Object Storage e2** 6 months
Based on 100 responses

Return on Investment

**CrashPlan SMB** 6 months
Based on 100 responses

**IDrive Online and SaaS Backup, Object Storage e2** 6 months
Based on 100 responses

**Pros & Cons**
from reviews

**CrashPlan SMB**

Backup Solutions (11)

Ease of Use (10)

Backup Issues (6)

Missing Features (4)

**IDrive Online and SaaS Backup, Object Storage e2**

Ease of Use (496)

Affordable (403)

Backup Issues (231)

Poor Interface Design (128)

Integrations

**CrashPlan SMB**
Not enough data

**IDrive Online and SaaS Backup, Object Storage e2**
[

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Android

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Azure Archive Storage

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DiskStation

](https://www.g2.com/products/diskstation/reviews)[
View all
](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/integrations)

**Ratings**
from reviews

Meets Requirements

**CrashPlan SMB**

**9.0** /10

Based on 385 responses

**IDrive Online and SaaS Backup, Object Storage e2**

**8.9** /10

Based on 1,421 responses

Ease of Use

**CrashPlan SMB**

**9.0** /10

Based on 386 responses

**IDrive Online and SaaS Backup, Object Storage e2**

**8.7** /10

Based on 1,459 responses

Ease of Setup

**CrashPlan SMB**

**8.6** /10

Based on 275 responses

**IDrive Online and SaaS Backup, Object Storage e2**

**9.0** /10

Based on 948 responses

Ease of Admin

**CrashPlan SMB**

**8.7** /10

Based on 274 responses

**IDrive Online and SaaS Backup, Object Storage e2**

**8.9** /10

Based on 425 responses

Quality of Support

**CrashPlan SMB**

**8.9** /10

Based on 330 responses

**IDrive Online and SaaS Backup, Object Storage e2**

**8.7** /10

Based on 851 responses

Has the product been a good partner in doing business?

**CrashPlan SMB**

**9.1** /10

Based on 268 responses

**IDrive Online and SaaS Backup, Object Storage e2**

**9.0** /10

Based on 350 responses

Product Direction (% positive)

**CrashPlan SMB**

**8.1** /10

Based on 385 responses

**IDrive Online and SaaS Backup, Object Storage e2**

**8.1** /10

Based on 1,254 responses

**Features**
ratings from reviews

Online Backup

**9.2** /10

Based on 44 responses

**8.4** /10

Based on 1,109 responses

Disaster Recovery

**8.1** /10

Based on 8 responses

**7.6** /10

Based on 223 responses

Server Backup

Not enough data

**8.5** /10

Based on 86 responses

Uncover more feature rated insights from real users to improve your shopping experience.

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SaaS Backup

Not enough data

**8.2** /10

Based on 13 responses

File Recovery

**9.2** /10

Based on 10 responses

Not enough data

PC Backup

**8.2** /10

Based on 7 responses

Not enough data

Object Storage Solutions

Not enough data

**9.0** /10

Based on 87 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
30.9%

Mid-Market(51-1000 emp.)
35.4%

Enterprise(\> 1000 emp.)
33.7%

Small-Business(50 or fewer emp.)
30.9%

Mid-Market(51-1000 emp.)
35.4%

Enterprise(\> 1000 emp.)
33.7%

Small-Business(50 or fewer emp.)
93.9%

Mid-Market(51-1000 emp.)
3.7%

Enterprise(\> 1000 emp.)
2.4%

Small-Business(50 or fewer emp.)
93.9%

Mid-Market(51-1000 emp.)
3.7%

Enterprise(\> 1000 emp.)
2.4%

**Reviewers' Industry**

[![CrashPlan SMB](https://images.g2crowd.com/uploads/product/hd_favicon/103250c5329c7cf3adf5174f8abcf75b/crashplan-smb.svg "CrashPlan SMB")](https://www.g2.com/products/crashplan-smb/reviews)
CrashPlan SMB

Information Technology and Services
17.8%

Higher Education
12.6%

Computer Software
9.7%

Internet
4.2%

Marketing and Advertising
4.0%

Other
51.7%

[![IDrive Online and SaaS Backup, Object Storage e2](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1af8301ba5fd84d81c760e65a948bd69/idrive-online-and-saas-backup-object-storage-e2.png "IDrive Online and SaaS Backup, Object Storage e2")](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews)
IDrive Online and SaaS Backup, Object Storage e2

Photography
8.4%

Information Technology and Services
7.9%

Computer Software
7.8%

Computer & Network Security
4.5%

Accounting
3.7%

Other
67.7%

Alternatives

**CrashPlan SMB Alternatives**

 ![Veeam Data Platform](https://images.g2crowd.com/uploads/product/hd_favicon/a179f521693e62ccbdd5f80b4da072ec/veeam-data-platform.svg "Veeam Data Platform")

[
Veeam Data Platform
](/products/veeam-data-platform/reviews)

 ![Cove Data Protection](https://images.g2crowd.com/uploads/product/hd_favicon/0bf850cdaf81bb2a68b05ee14c673a29/cove-data-protection.svg "Cove Data Protection")

[
Cove Data Protection
](/products/cove-data-protection/reviews)

 ![Druva Data Security Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/34523f445f4c9627b92a1a286d23a4ef/druva-data-security-cloud.svg "Druva Data Security Cloud")

[
Druva Data Security Cloud
](/products/druva-data-security-cloud/reviews)

 ![Datto SIRIS](https://images.g2crowd.com/uploads/product/hd_favicon/fcb33f94f2a2359a8f7844ae12f6686d/kaseya-datto-siris.svg "Datto SIRIS")

[
Datto SIRIS
](/products/kaseya-datto-siris/reviews)

**IDrive Online and SaaS Backup, Object Storage e2 Alternatives**

 ![Veeam Data Platform](https://images.g2crowd.com/uploads/product/hd_favicon/a179f521693e62ccbdd5f80b4da072ec/veeam-data-platform.svg "Veeam Data Platform")

[
Veeam Data Platform
](/products/veeam-data-platform/reviews)

 ![Backblaze B2 Cloud Storage](https://images.g2crowd.com/uploads/product/hd_favicon/d50689507b322902167a35f2562ddcba/backblaze-b2-cloud-storage.svg "Backblaze B2 Cloud Storage")

[
Backblaze B2 Cloud Storage
](/products/backblaze-b2-cloud-storage/reviews)

 ![Druva Data Security Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/34523f445f4c9627b92a1a286d23a4ef/druva-data-security-cloud.svg "Druva Data Security Cloud")

[
Druva Data Security Cloud
](/products/druva-data-security-cloud/reviews)

 ![Cove Data Protection](https://images.g2crowd.com/uploads/product/hd_favicon/0bf850cdaf81bb2a68b05ee14c673a29/cove-data-protection.svg "Cove Data Protection")

[
Cove Data Protection
](/products/cove-data-protection/reviews)

## CrashPlan SMB vs IDrive Online and SaaS... FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between CrashPlan SMB vs IDrive Online and SaaS...?

CrashPlan SMB and IDrive Online and SaaS... are both highly rated online backup solutions, but IDrive Online and SaaS... stands out for its broader device support and affordability, while CrashPlan SMB is noted for centralized management and reliability.

| | [CrashPlan SMB](https://www.g2.com/products/crashplan-smb/reviews) | [IDrive Online and SaaS...](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.4/5 (415 reviews) | 4.4/5 (1995 reviews) |
| Largest Segment | Mid-Market | Small-Business |
| Ease of Setup score | 8.6 | 9.0 |
| Quality of Support score | 8.9 | 8.7 |
| Top Reviewer-Cited Strength | Backup Solutions (11 all-time mentions) | Ease of Use (496 all-time mentions) |

### How do the pricing models of CrashPlan SMB and IDrive Online and SaaS... compare?

IDrive Online and SaaS... is considered the stronger value by reviewers, with higher satisfaction on price and affordability themes.

- **CrashPlan SMB:** Reviewers describe it as affordable and cost-effective, especially for unlimited file backup, but some mention recent price increases.
- **IDrive Online and SaaS...:** Reviewers consistently highlight its brilliant pricing, cost-effectiveness, and value for money, with 403 all-time mentions of affordability.
- **Switching reasons:** Several reviewers switched to IDrive Online and SaaS... for its lower cost and better value compared to previous providers.

### What are the best alternatives to CrashPlan SMB and IDrive Online and SaaS...?

The top 3 alternatives to CrashPlan SMB and IDrive Online and SaaS... are Veeam Data Platform, Backblaze B2 Cloud Storage, and Cove Data Protection.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [CrashPlan SMB](https://www.g2.com/products/crashplan-smb/reviews) | 4.4/5 (415 reviews) | Mid-Market | Affordable and cost-effective for unlimited backup | Backup Solutions (11 all-time mentions) |
| [IDrive Online and SaaS...](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) | 4.4/5 (1995 reviews) | Small-Business | Brilliant pricing and value for money | Ease of Use (496 all-time mentions) |
| [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) | 4.6/5 (749 reviews) | Mid-Market | — | — |
| [Backblaze B2 Cloud Storage](https://www.g2.com/products/backblaze-b2-cloud-storage/reviews) | 4.6/5 (114 reviews) | Small-Business | — | — |
| [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) | 4.5/5 (443 reviews) | Small-Business | — | — |

### Which Online Backup features should I prioritize when comparing CrashPlan SMB and IDrive Online and SaaS...?

Buyers comparing CrashPlan SMB and IDrive Online and SaaS... should prioritize Ease of Use, Backup Options, Storage Capacity, Device Support, and Affordability.

- **Ease of Use:** CrashPlan SMB scores 9.0; IDrive Online and SaaS... scores 8.7, with 496 all-time mentions for IDrive Online and SaaS... and 10 for CrashPlan SMB.
- **Backup Options:** IDrive Online and SaaS... offers Disk Backup, File Sharing, and Mobile Backup Application, with 195 all-time mentions for backup options.
- **Storage Capacity:** IDrive Online and SaaS... has 378 all-time mentions for storage capacity; CrashPlan SMB has 4.
- **Device Support:** IDrive Online and SaaS... is frequently cited for multi-device access (160 all-time mentions), while CrashPlan SMB is noted for centralized management (5 all-time mentions).
- **Affordability:** IDrive Online and SaaS... has 403 all-time mentions for affordability; CrashPlan SMB has 3.

### What are the pros and cons of CrashPlan SMB vs IDrive Online and SaaS...?

CrashPlan SMB's headline strength is reliable backup and centralized management, while IDrive Online and SaaS... excels in affordability and ease of use.

- **CrashPlan SMB strengths:** Backup Solutions (11 all-time mentions), Ease of Use (10), Backup Frequency (8), Cloud Backup (7), Centralized Management (5), Data Restoration (5), Reliability (5), Easy Deployment (4), Affordable (3).
- **CrashPlan SMB trade-offs:** Backup Issues (6), Missing Features (4), Backup Failures (3), some reviewers note confusing retention settings and limited integrations.
- **IDrive Online and SaaS... strengths:** Ease of Use (496), Affordable (403), Storage Capacity (378), Setup Ease (359), Backup Frequency (335), Automatic Backup (264), Multi-Device Access (160), Backup Reliability (143), Speed (119), Cloud Integration (90).
- **IDrive Online and SaaS... trade-offs:** Storage Issues (113), some reviewers mention a dated user interface and slower initial upload speeds.

### Is CrashPlan SMB or IDrive Online and SaaS... better for small businesses?

IDrive Online and SaaS... is the better fit for small businesses, with a larger small-business segment and strong affordability sentiment.

- **CrashPlan SMB:** Largest segment is Mid-Market; reviewers highlight reliability and centralized management but less focus on small-business affordability.
- **IDrive Online and SaaS...:** Largest segment is Small-Business; reviewers consistently cite affordability, ease of use, and value for small teams.

### Which Online Backup platform has better integrations?

IDrive Online and SaaS... is favored for integrations, with more reviewer-cited mentions of third-party tool support.

- **CrashPlan SMB:** Recent reviews note limited integration options and challenges with RMM vendor compatibility.
- **IDrive Online and SaaS...:** Google Workspace integration is cited in 11 all-time reviews, with additional mentions of cloud integration and multi-platform support.

### How do CrashPlan SMB and IDrive Online and SaaS... compare on customer support?

CrashPlan SMB and IDrive Online and SaaS... are rated nearly identically on Quality of Support, with scores of 8.9 and 8.7 respectively, indicating parity.

- **CrashPlan SMB:** Reviewers frequently describe support as responsive, prompt, and professional, with several citing positive experiences resolving issues.
- **IDrive Online and SaaS...:** Reviewers highlight quick and helpful support, especially for setup and troubleshooting, with 7.0 support scores in recent reviews.

### Which is easier to implement, CrashPlan SMB or IDrive Online and SaaS...?

IDrive Online and SaaS... has a slight edge in Ease of Setup, scoring 9.0 versus CrashPlan SMB's 8.6, but both are rated highly for implementation.

- **CrashPlan SMB:** Reviewers describe setup as straightforward and easy, with scores of 6-7 in recent reviews and positive feedback on deployment and administration.
- **IDrive Online and SaaS...:** Reviewers consistently rate setup as very easy, with many citing a "set it and forget it" experience and scores of 7.0 in recent reviews.

### Which product has better Backup?

Backup is the most frequently cited feature for both CrashPlan SMB and IDrive Online and SaaS..., with both products delivering strong performance in this area.

- **CrashPlan SMB:** Backup Solutions (11 all-time mentions), Backup Frequency (8), Backup Reliability (3), and a Meets Requirements score of 9.0.
- **IDrive Online and SaaS...:** Backup Options (195 all-time mentions), Backup Frequency (335), Backup Reliability (143), Automatic Backup (264), and a Meets Requirements score of 8.9.