# CrashPlan SMB vs IDrive Online and SaaS Backup, Object Storage e2 Comparison
---
## AI Generated Summary
- **G2 reviewers report** that IDrive Online and SaaS Backup, Object Storage e2 excels in **ease of setup** , with users appreciating the quick and straightforward process. Many find it fast and easy to use, highlighting that backups run automatically in the background without hassle.
- **Users say** that CrashPlan SMB offers a unique advantage for Mac users, as it provides a comprehensive display panel for managing users and devices. This feature allows for easy file recovery directly to users, which is particularly beneficial for organizations with a high number of Mac devices.
- **Reviewers mention** that IDrive's incremental backups are notably fast, making it a reliable choice for those who need to back up important files quickly. Users have expressed satisfaction with the speed and efficiency of the backup process, which is crucial for maintaining productivity.
- **According to verified reviews** , CrashPlan SMB is praised for its **non-intrusive operation** , allowing it to work seamlessly in the background. This feature is particularly appreciated by users who prefer minimal disruption during their work hours.
- **G2 reviewers highlight** that while both products have similar star ratings, IDrive's significantly higher G2 Score reflects a broader user satisfaction, especially in the small business segment. This suggests that IDrive may be better suited for smaller organizations looking for reliable backup solutions.
- **Users report** that while CrashPlan SMB has strong local management capabilities, IDrive Online and SaaS Backup, Object Storage e2 offers better overall support and integration options, making it a more versatile choice for businesses that require comprehensive backup solutions.



| | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 415 | 1,928 | 
| **Largest Market Segment** | Mid-Market (35.4% of reviews) | Small-Business (93.5% of reviews) | 
| **Entry Level Price** | No pricing available | Free | 

---
## Top Pros & Cons

### CrashPlan SMB

Pros:
- Backup Solutions (11 reviews)
- Ease of Use (9 reviews)

Cons:
- Backup Issues (6 reviews)
- Missing Features (4 reviews)

### IDrive Online and SaaS Backup, Object Storage e2

Pros:
- Ease of Use (492 reviews)
- Affordable (401 reviews)

Cons:
- Backup Issues (231 reviews)
- Poor Interface Design (128 reviews)

---
## Ratings Comparison
| Rating | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
  | **Meets Requirements** | 9.0 (385 reviews) | 8.9 (1308 reviews) | 
  | **Ease of Use** | 9.0 (386 reviews) | 8.7 (1340 reviews) | 
  | **Ease of Setup** | 8.6 (275 reviews) | 9.0 (829 reviews) | 
  | **Ease of Admin** | 8.7 (274 reviews) | 8.9 (386 reviews) | 
  | **Quality of Support** | 8.9 (330 reviews) | 8.7 (785 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (268 reviews) | 9.0 (320 reviews) | 
  | **Product Direction (% positive)** | 8.1 (385 reviews) | 8.1 (1166 reviews) | 

---
## Pricing

### CrashPlan SMB

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### IDrive Online and SaaS Backup, Object Storage e2

#### Entry-Level Pricing

Plan: IDrive Basic

Price: Free

Description: 10 GB 

Key Features:
- Backup for one computer with 10GB of storage

[Browse all 8 editions](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan SMB** | N/A | N/A |
| **IDrive Online and SaaS Backup, Object Storage e2** | 8.6/10 | 85 |

#### Compatibility 

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **File Server Backup** | Not enough data | 9.3 (79 reviews) | 
| **Database Server Backup** | Not enough data | 8.9 (66 reviews) | 
| **Virtual Machines** | Not enough data | 8.2 (63 reviews) | 
| **Repository Models** | Not enough data | 8.4 (58 reviews) | 

#### Management

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Continuous Backup** | Not enough data | 9.5 (71 reviews) | 
| **Disaster Recovery** | Not enough data | 9.2 (70 reviews) | 
| **Storage Capacity** | Not enough data | 9.5 (81 reviews) | 
| **Remote Backup** | Not enough data | 9.2 (75 reviews) | 
| **Activity Monitoring** | Not enough data | 8.6 (69 reviews) | 

#### Compliance

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Security Standards** | Not enough data | 9.0 (68 reviews) | 
| **Cloud Data Protection** | Not enough data | 9.2 (68 reviews) | 
| **Data Deduplication** | Not enough data | 8.1 (64 reviews) | 

#### Agentic AI - Server Backup

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (12 reviews) | 
| **Multi-step Planning** | Not enough data | 8.1 (12 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (12 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (12 reviews) | 
| **Decision Making** | Not enough data | 7.4 (12 reviews) | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan SMB** | 9.2/10 | 44 |
| **IDrive Online and SaaS Backup, Object Storage e2** | 8.4/10 | 993 |

#### Functionality

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Real-time Sync** | 9.2 (25 reviews) | 8.6 (789 reviews) | 
| **Storage Capacity** | 9.5 (40 reviews) | 9.3 (922 reviews) | 
| **Remote Backup** | 9.3 (40 reviews) | 9.0 (758 reviews) | 
| **Versioning** | 9.0 (31 reviews) | 8.7 (650 reviews) | 
| **Mobile Backup Application** | Feature Not Available | 8.4 (683 reviews) | 

#### Compatibility 

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Disk Backup** | Feature Not Available | 8.9 (734 reviews) | 
| **Local Backup** | 8.6 (26 reviews) | 8.9 (743 reviews) | 
| **Storage Formats** | 9.4 (24 reviews) | 9.0 (714 reviews) | 

#### Management

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **File Sharing** | Feature Not Available | 8.4 (619 reviews) | 
| **Security Standards** | 9.2 (35 reviews) | 9.0 (700 reviews) | 
| **Encrypted Storage** | 9.4 (42 reviews) | 9.0 (703 reviews) | 

#### Agentic AI - Online Backup

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (136 reviews) | 
| **Multi-step Planning** | Not enough data | 7.4 (133 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (135 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (127 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (126 reviews) | 
| **Decision Making** | Not enough data | 7.4 (123 reviews) | 

### SaaS Backup

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan SMB** | N/A | N/A |
| **IDrive Online and SaaS Backup, Object Storage e2** | 8.2/10 | 11 |

#### Functionality

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Real-time Sync** | Not enough data | 8.1 (9 reviews) | 
| **Storage Capacity** | Not enough data | 9.2 (10 reviews) | 
| **Remote Backup** | Not enough data | 8.3 (10 reviews) | 
| **Versioning** | Not enough data | 7.6 (9 reviews) | 

#### Compatibility 

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Endpoint Variety** | Not enough data | 8.3 (8 reviews) | 
| **SaaS Application Variety** | Not enough data | 6.9 (7 reviews) | 
| **Storage Formats** | Not enough data | 7.6 (7 reviews) | 

#### Management

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **File Sharing** | Not enough data | 8.1 (8 reviews) | 
| **Security Standards** | Not enough data | 8.3 (8 reviews) | 
| **Encrypted Storage** | Not enough data | 9.2 (10 reviews) | 

#### Agentic AI - SaaS Backup

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### File Recovery

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan SMB** | 9.2/10 | 10 |
| **IDrive Online and SaaS Backup, Object Storage e2** | N/A | N/A |

#### Compatibility 

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **File Formats** | 9.6 (8 reviews) | Not enough data | 
| **Partitions** | Feature Not Available | Not enough data | 
| **Mobile** | Feature Not Available | Not enough data | 

#### Management

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Backup** | 9.5 (10 reviews) | Not enough data | 
| **Storage** | 9.5 (10 reviews) | Not enough data | 
| **File Scan** | 8.2 (10 reviews) | Not enough data | 

#### Security 

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Encryption** | 9.1 (9 reviews) | Not enough data | 
| **Data Protection** | 9.4 (9 reviews) | Not enough data | 
| **File Deletion** | Feature Not Available | Not enough data | 

#### Agentic AI - File Recovery

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Disaster Recovery

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan SMB** | 8.1/10 | 8 |
| **IDrive Online and SaaS Backup, Object Storage e2** | 7.6/10 | 218 |

#### Functionality

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **On Premises Recovery** | 8.1 (8 reviews) | 9.0 (177 reviews) | 
| **Cloud Recovery** | Feature Not Available | 9.2 (183 reviews) | 
| **Prior State Recovery** | Feature Not Available | 8.6 (171 reviews) | 
| **Recovery Automation** | 7.3 (8 reviews) | 8.6 (167 reviews) | 
| **Replication** | Feature Not Available | 8.7 (163 reviews) | 

#### Management

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Local Management** | 9.3 (7 reviews) | 8.8 (184 reviews) | 
| **Infrastructure Compatibility** | 8.3 (6 reviews) | 8.9 (174 reviews) | 
| **Solution Integration** | 7.2 (6 reviews) | 8.7 (163 reviews) | 
| **Real-Time Analytics** | 8.3 (6 reviews) | 8.6 (172 reviews) | 
| **RTO and RPO Management** | Feature Not Available | 8.3 (150 reviews) | 

#### Agentic AI - Disaster Recovery

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.9 (27 reviews) | 
| **Multi-step Planning** | Not enough data | 5.7 (26 reviews) | 
| **Cross-system Integration** | Not enough data | 6.3 (26 reviews) | 
| **Adaptive Learning** | Not enough data | 5.9 (26 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.8 (27 reviews) | 
| **Proactive Assistance** | Not enough data | 5.9 (28 reviews) | 
| **Decision Making** | Not enough data | 6.1 (28 reviews) | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan SMB** | 8.2/10 | 7 |
| **IDrive Online and SaaS Backup, Object Storage e2** | N/A | N/A |

#### Functionality 

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Incremental Backup** | 8.3 (6 reviews) | Not enough data | 
| **OS Boot Recovery** | Feature Not Available | Not enough data | 
| **Bootable Disk** | Feature Not Available | Not enough data | 
| **Online Restore** | 9.2 (6 reviews) | Not enough data | 

#### Performance

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Multiple Backup Versions** | 7.4 (7 reviews) | Not enough data | 
| **Unlimited Backup** | 8.3 (7 reviews) | Not enough data | 
| **Deduplication** | 8.6 (6 reviews) | Not enough data | 
| **Lag Free Operation** | 7.5 (6 reviews) | Not enough data | 

#### Agentic AI - PC Backup

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Object Storage Solutions

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan SMB** | N/A | N/A |
| **IDrive Online and SaaS Backup, Object Storage e2** | 9.0/10 | 85 |

#### Functionality

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Versioning** | Not enough data | 8.7 (66 reviews) | 
| **Scalability** | Not enough data | 9.2 (68 reviews) | 
| **Speed of access** | Not enough data | 8.4 (80 reviews) | 

#### Reliability

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Redundancy** | Not enough data | 8.9 (67 reviews) | 
| **Availability** | Not enough data | 9.3 (75 reviews) | 

#### Security

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Encryption** | Not enough data | 9.2 (73 reviews) | 
| **Auditing** | Not enough data | 9.1 (67 reviews) | 
| **Access control** | Not enough data | 8.8 (72 reviews) | 

#### Compatibility

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Infrastructure compatibility** | Not enough data | 9.0 (69 reviews) | 
| **Interoperability** | Not enough data | 9.0 (68 reviews) | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan SMB** | N/A | N/A |
| **IDrive Online and SaaS Backup, Object Storage e2** | N/A | N/A |

#### Management

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Disaster Recovery Software](https://www.g2.com/categories/disaster-recovery), [Online Backup Software](https://www.g2.com/categories/online-backup)

**Unique to CrashPlan SMB (2):** [PC Backup Software](https://www.g2.com/categories/pc-backup), [File Recovery Software](https://www.g2.com/categories/file-recovery-software)

**Unique to IDrive Online and SaaS Backup, Object Storage e2 (3):** [Server Backup Software](https://www.g2.com/categories/server-backup), [Object Storage Solutions](https://www.g2.com/categories/object-storage-solutions), [SaaS Backup Software](https://www.g2.com/categories/saas-backup)


---
## Reviewer Demographics

### By Company Size

| Segment | CrashPlan SMB | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Small-Business** | 30.9% | 93.5% | 
| **Mid-Market** | 35.4% | 3.9% | 
| **Enterprise** | 33.7% | 2.6% | 

### By Industry

#### CrashPlan SMB

- **Information Technology and Services:** 17.8%
- **Higher Education:** 12.6%
- **Computer Software:** 9.7%
- **Internet:** 4.2%
- **Marketing and Advertising:** 4.0%
- **Computer Networking:** 3.7%
- **Hospital & Health Care:** 3.5%
- **Computer & Network Security:** 3.2%
- **Research:** 2.2%
- **Photography:** 2.0%
- **Other:** 37.1%

#### IDrive Online and SaaS Backup, Object Storage e2

- **Photography:** 8.4%
- **Information Technology and Services:** 8.2%
- **Computer Software:** 7.7%
- **Computer & Network Security:** 4.4%
- **Accounting:** 3.6%
- **Higher Education:** 3.1%
- **Music:** 2.9%
- **Graphic Design:** 2.3%
- **Entertainment:** 2.2%
- **Design:** 2.1%
- **Other:** 55.1%

---
## Alternatives

### Alternatives to CrashPlan SMB

- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (717 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (432 reviews)
- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (732 reviews)
- [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) — 4.5/5 stars (545 reviews)
- [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews)
- [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews) — 4.6/5 stars (285 reviews)
- [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) — 4.2/5 stars (457 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4306 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (391 reviews)
- [EaseUS Data Recovery](https://www.g2.com/products/easeus/reviews) — 4.8/5 stars (397 reviews)

### Alternatives to IDrive Online and SaaS Backup, Object Storage e2

- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (717 reviews)
- [Backblaze B2 Cloud Storage](https://www.g2.com/products/backblaze-b2-cloud-storage/reviews) — 4.6/5 stars (114 reviews)
- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (732 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (432 reviews)
- [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) — 4.5/5 stars (545 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4306 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1353 reviews)
- [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (391 reviews)
- [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews) — 4.6/5 stars (285 reviews)

---
## Top Discussions

### CrashPlan SMB

- Title: [Is CrashPlan free?](https://www.g2.com/discussions/is-crashplan-free) — 1 comment
  > **Top comment:** "No"

### IDrive Online and SaaS Backup, Object Storage e2

- Title: [Is IDrive reliable?](https://www.g2.com/discussions/is-idrive-reliable) — 12 comments
  > **Top comment:** "Yes"
- Title: [How do I backup my data online?](https://www.g2.com/discussions/how-do-i-backup-my-data-online) — 8 comments
  > **Top comment:** "You install the idrive client on your computer, and then configure it to back up the folders you want on a..."
- Title: [How do I backup my external hard drive to IDrive?](https://www.g2.com/discussions/how-do-i-backup-my-external-hard-drive-to-idrive) — 6 comments
  > **Top comment:** "Make sure you have the space allotted for the backup. Choose what and where it will pull the data for backing up. So if your external hard drive is drive E,..."
- Title: [Where can I backup my computer online for free?](https://www.g2.com/discussions/where-can-i-backup-my-computer-online-for-free) — 4 comments
  > **Top comment:** "The default back up for iDrive is on your Desktop PC or laptop, at least for the automatic back up function. You may chose to back-up to another external..."
- Title: [What is IDrive Online Backup used for?](https://www.g2.com/discussions/what-is-idrive-online-backup-used-for) — 2 comments
  > **Top comment:** "The answer is more than simple. It's like a safety box in a bank. If a tragedy happens to you, like your computer being stolen. A fire at the residence which..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/crashplan-smb-vs-idrive-online-and-saas-backup-object-storage-e2)