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At a Glance
Market Segments
Mid-Market (35.4% of reviews)
Small-Business (93.5% of reviews)
Entry-Level Pricing
No pricing available
$99.50 Per Year
CrashPlan SMB
Star Rating
(415)4.4 out of 5
Market Segments
Mid-Market (35.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CrashPlan SMBIDrive Online and SaaS Backup, Object Storage e2
Star Rating
(1,789)4.4 out of 5
Market Segments
Small-Business (93.5% of reviews)
Pros & Cons
Entry-Level Pricing
$99.50 Per Year
Browse all 9 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CrashPlan excels in real-time sync with a score of 9.2, making it a preferred choice for those needing immediate data updates, while IDrive Online Backup and Object Storage e2 scores lower at 8.5 in this area.
- Reviewers mention that IDrive shines in local backup capabilities, scoring 9.0 compared to CrashPlan's 8.6, indicating a stronger performance for users who prioritize backing up data on-site.
- G2 users highlight that CrashPlan offers superior disaster recovery features with a score of 9.0, while IDrive follows closely at 8.9, suggesting that both products are reliable but CrashPlan has a slight edge in this critical area.
- Users on G2 appreciate CrashPlan's continuous backup functionality, scoring 9.3, which allows for seamless data protection, whereas IDrive's score of 9.4 indicates it also performs well but may not be as robust in this specific feature.
- Reviewers say that IDrive's cloud data protection is highly rated at 9.2, showcasing its effectiveness in safeguarding data in the cloud, while CrashPlan's score of 8.7 suggests it may not be as strong in this aspect.
- Users report that both products have strong security standards, with CrashPlan scoring 9.2 and IDrive at 9.0, indicating that both solutions prioritize data security, but CrashPlan has a slight advantage according to user feedback.
Pricing
Entry-Level Pricing
CrashPlan SMB
No pricing availableIDrive Online and SaaS Backup, Object Storage e2
IDrive Personal
$99.50
Per Year
One user, Backup unlimited computers
- Backup multiple computers and devices into a single account
Free Trial
CrashPlan SMB
Free Trial is available
IDrive Online and SaaS Backup, Object Storage e2
Free Trial is available
Ratings
Meets Requirements
9.0
385
8.9
1,234
Ease of Use
9.0
386
8.7
1,265
Ease of Setup
8.6
275
9.0
755
Ease of Admin
8.7
274
8.9
379
Quality of Support
8.9
330
8.7
738
Has the product been a good partner in doing business?
9.1
268
9.0
313
Product Direction (% positive)
8.1
385
8.1
1,105
Features by Category
Compatibility
Not enough data
9.3
78
Not enough data
8.9
67
Not enough data
8.2
64
Not enough data
8.4
59
Management
9.3
5
9.5
70
7.0
5
9.2
70
8.6
6
9.5
81
Not enough data
9.1
74
8.0
5
8.6
70
Compliance
8.6
6
9.1
69
8.7
5
9.2
69
Not enough data
8.1
65
Agentic AI - Server Backup
Not enough data
8.5
12
Not enough data
8.1
12
Not enough data
7.7
13
Not enough data
7.4
12
Not enough data
7.8
12
Not enough data
7.4
12
Functionality
9.2
25
8.6
761
9.5
40
9.3
882
9.3
40
8.9
734
9.0
31
8.7
640
Feature Not Available
8.4
663
Compatibility
Feature Not Available
8.9
726
8.6
26
8.9
729
9.4
24
9.0
713
Management
Feature Not Available
8.4
617
9.2
35
9.0
698
9.4
42
9.0
689
Agentic AI - Online Backup
Not enough data
7.3
133
Not enough data
7.4
132
Not enough data
7.9
130
Not enough data
7.4
126
Not enough data
7.3
124
Not enough data
7.4
122
Functionality
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
8.1
9
Not enough data
7.3
8
Compatibility
Not enough data
8.3
8
Not enough data
6.9
7
Not enough data
7.6
7
Management
Not enough data
8.1
8
Not enough data
8.3
8
Not enough data
9.0
8
Agentic AI - SaaS Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.6
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Management
9.5
10
Not enough data
9.5
10
Not enough data
8.2
10
Not enough data
Security
9.1
9
Not enough data
9.4
9
Not enough data
Feature Not Available
Not enough data
Agentic AI - File Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.1
8
9.0
174
Feature Not Available
9.2
181
Feature Not Available
8.6
170
7.3
8
8.6
167
Feature Not Available
8.7
163
Management
9.3
7
8.8
182
8.3
6
8.9
173
7.2
6
8.7
163
8.3
6
8.6
171
Feature Not Available
8.3
150
Agentic AI - Disaster Recovery
Not enough data
5.8
26
Not enough data
5.7
26
Not enough data
6.3
26
Not enough data
5.9
26
Not enough data
5.8
27
Not enough data
5.7
27
Not enough data
6.0
27
Functionality
8.3
6
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
6
Not enough data
Performance
7.4
7
Not enough data
8.3
7
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.7
66
Not enough data
9.2
68
Not enough data
8.4
80
Reliability
Not enough data
8.9
67
Not enough data
9.3
75
Security
Not enough data
9.2
72
Not enough data
9.1
67
Not enough data
8.8
72
Compatibility
Not enough data
9.0
69
Not enough data
9.0
68
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CrashPlan SMB and IDrive Online and SaaS Backup, Object Storage e2 are categorized as Online Backup, Disaster Recovery, and Server Backup
Unique Categories
CrashPlan SMB is categorized as File Recovery and PC Backup
IDrive Online and SaaS Backup, Object Storage e2 is categorized as Object Storage Solutions and SaaS Backup
Reviews
Reviewers' Company Size
CrashPlan SMB
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IDrive Online and SaaS Backup, Object Storage e2
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.8%
Higher Education
12.6%
Computer Software
9.7%
Internet
4.2%
Marketing and Advertising
4.0%
Other
51.7%
Photography
8.6%
Information Technology and Services
8.1%
Computer Software
7.8%
Computer & Network Security
4.5%
Accounting
3.6%
Other
67.4%
Alternatives
Discussions
Is CrashPlan free?
1 Comment
LF
NoRead more
CrashPlan SMB has no more discussions with answers
How do I backup my data online?
8 Comments
MS
You install the idrive client on your computer, and then configure it to back up the folders you want on a...Read more
How do I backup my external hard drive to IDrive?
6 Comments
JN
Make sure you have the space allotted for the backup. Choose what and where it will pull the data for backing up. So if your external hard drive is drive E,...Read more
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