# CrashPlan Platform vs CrashPlan SMB Comparison

| | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Star Rating** | 4.9 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 260 | 415 | 
| **Largest Market Segment** | Mid-Market (63.6% of reviews) | Mid-Market (35.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### CrashPlan Platform

Pros:
- Backup Frequency (100 reviews)
- Ease of Use (72 reviews)

Cons:
- Improvement Needed (10 reviews)
- Poor Reporting (8 reviews)

### CrashPlan SMB

Pros:
- Backup Solutions (11 reviews)
- Ease of Use (9 reviews)

Cons:
- Backup Issues (6 reviews)
- Missing Features (4 reviews)

---
## Ratings Comparison
| Rating | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
  | **Meets Requirements** | 9.9 (124 reviews) | 9.0 (385 reviews) | 
  | **Ease of Use** | 9.9 (139 reviews) | 9.0 (386 reviews) | 
  | **Ease of Setup** | 9.9 (116 reviews) | 8.6 (275 reviews) | 
  | **Ease of Admin** | 9.9 (80 reviews) | 8.7 (274 reviews) | 
  | **Quality of Support** | 9.9 (124 reviews) | 8.9 (330 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.9 (56 reviews) | 9.1 (268 reviews) | 
  | **Product Direction (% positive)** | 9.9 (92 reviews) | 8.1 (385 reviews) | 

---
## Pricing

### CrashPlan Platform

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### CrashPlan SMB

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan Platform** | 9.9/10 | 106 |
| **CrashPlan SMB** | 9.2/10 | 44 |

#### Functionality

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Real-time Sync** | 9.9 (61 reviews) | 9.2 (25 reviews) | 
| **Storage Capacity** | 9.9 (63 reviews) | 9.5 (40 reviews) | 
| **Remote Backup** | 10.0 (61 reviews) | 9.3 (40 reviews) | 
| **Versioning** | 9.9 (81 reviews) | 9.0 (31 reviews) | 
| **Mobile Backup Application** | 9.8 (47 reviews) | Feature Not Available | 

#### Compatibility 

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Local Backup** | Feature Not Available | 8.6 (26 reviews) | 
| **Storage Formats** | 9.9 (55 reviews) | 9.4 (24 reviews) | 

#### Management

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Security Standards** | 9.9 (63 reviews) | 9.2 (35 reviews) | 
| **Encrypted Storage** | 9.9 (81 reviews) | 9.4 (42 reviews) | 

#### Agentic AI - Online Backup

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### SaaS Backup

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan Platform** | N/A | N/A |
| **CrashPlan SMB** | N/A | N/A |

#### Functionality

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Real-time Sync** | Not enough data | Not enough data | 
| **Storage Capacity** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Versioning** | Not enough data | Not enough data | 

#### Compatibility 

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Endpoint Variety** | Not enough data | Not enough data | 
| **SaaS Application Variety** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 

#### Management

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Security Standards** | Not enough data | Not enough data | 
| **Encrypted Storage** | Not enough data | Not enough data | 

#### Agentic AI - SaaS Backup

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### File Recovery

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan Platform** | N/A | N/A |
| **CrashPlan SMB** | 9.2/10 | 10 |

#### Compatibility 

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **File Formats** | Not enough data | 9.6 (8 reviews) | 
| **Partitions** | Not enough data | Feature Not Available | 
| **Mobile** | Not enough data | Feature Not Available | 

#### Management

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Backup** | Not enough data | 9.5 (10 reviews) | 
| **Storage** | Not enough data | 9.5 (10 reviews) | 
| **File Scan** | Not enough data | 8.2 (10 reviews) | 

#### Security 

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Encryption** | Not enough data | 9.1 (9 reviews) | 
| **Data Protection** | Not enough data | 9.4 (9 reviews) | 
| **File Deletion** | Not enough data | Feature Not Available | 

#### Agentic AI - File Recovery

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Database Backup

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan Platform** | N/A | N/A |
| **CrashPlan SMB** | N/A | N/A |

#### Functionality

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Data Backup** | Not enough data | Not enough data | 
| **Backup Automation** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Diverse Database Handling** | Not enough data | Not enough data | 

#### Admin

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Backup Management** | Not enough data | Not enough data | 

#### Agentic AI - Database Backup

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Cloud Data Security

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan Platform** | N/A | N/A |
| **CrashPlan SMB** | N/A | N/A |

#### Data Protection

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Data Masking** | Not enough data | Not enough data | 
| **Data Encryption/Security** | Not enough data | Not enough data | 
| **Data loss Prevention** | Not enough data | Not enough data | 
| **Anomoly Detection** | Not enough data | Not enough data | 
| **Sensitive Data Compliance** | Not enough data | Not enough data | 

#### Analysis

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Cloud Gap Analytics** | Feature Not Available | Not enough data | 
| **Compliance Monitoring** | Feature Not Available | Not enough data | 
| **User Analytics** | Not enough data | Not enough data | 

#### Administration

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Auditing** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Access Control** | Not enough data | Not enough data | 

### Disaster Recovery

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan Platform** | N/A | N/A |
| **CrashPlan SMB** | 8.1/10 | 8 |

#### Functionality

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **On Premises Recovery** | Not enough data | 8.1 (8 reviews) | 
| **Cloud Recovery** | Not enough data | Feature Not Available | 
| **Prior State Recovery** | Not enough data | Feature Not Available | 
| **Recovery Automation** | Not enough data | 7.3 (8 reviews) | 
| **Replication** | Not enough data | Feature Not Available | 

#### Management

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Local Management** | Not enough data | 9.3 (7 reviews) | 
| **Infrastructure Compatibility** | Not enough data | 8.3 (6 reviews) | 
| **Solution Integration** | Not enough data | 7.2 (6 reviews) | 
| **Real-Time Analytics** | Not enough data | 8.3 (6 reviews) | 
| **RTO and RPO Management** | Not enough data | Feature Not Available | 

#### Agentic AI - Disaster Recovery

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Disaster Recovery as a Service (DRaaS)

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan Platform** | N/A | N/A |
| **CrashPlan SMB** | N/A | N/A |

#### Solution Provision

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Service Provision** | Feature Not Available | Not enough data | 
| **Pay by Usage** | Feature Not Available | Not enough data | 
| **System Failover** | Feature Not Available | Not enough data | 
| **Off-Site Data Storage** | Not enough data | Not enough data | 
| **Data Replication** | Feature Not Available | Not enough data | 

#### Management

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Infrastructure Compatibility** | Feature Not Available | Not enough data | 
| **Solution Integration** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **RTO and RPO Management** | Feature Not Available | Not enough data | 

#### Agentic AI - Disaster Recovery as a Service (DRaaS)

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan Platform** | N/A | N/A |
| **CrashPlan SMB** | 8.2/10 | 7 |

#### Functionality 

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Incremental Backup** | Not enough data | 8.3 (6 reviews) | 
| **OS Boot Recovery** | Not enough data | Feature Not Available | 
| **Bootable Disk** | Not enough data | Feature Not Available | 
| **Online Restore** | Not enough data | 9.2 (6 reviews) | 

#### Performance

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Multiple Backup Versions** | Not enough data | 7.4 (7 reviews) | 
| **Unlimited Backup** | Not enough data | 8.3 (7 reviews) | 
| **Deduplication** | Not enough data | 8.6 (6 reviews) | 
| **Lag Free Operation** | Not enough data | 7.5 (6 reviews) | 

#### Agentic AI - PC Backup

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Cloud Security

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan Platform** | N/A | N/A |
| **CrashPlan SMB** | N/A | N/A |

#### Cloud Visibility

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Data Discovery** | Not enough data | Not enough data | 
| **Cloud Registry** | Not enough data | Not enough data | 
| **Cloud Gap Analytics** | Not enough data | Not enough data | 

#### Security

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Data Security** | Not enough data | Not enough data | 
| **Data loss Prevention** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 

#### Identity

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **SSO** | Not enough data | Not enough data | 
| **Governance** | Not enough data | Not enough data | 
| **User Analytics** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **CrashPlan Platform** | N/A | N/A |
| **CrashPlan SMB** | N/A | N/A |

#### Management

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Online Backup Software](https://www.g2.com/categories/online-backup)

**Unique to CrashPlan Platform (6):** [Cloud Data Security Software](https://www.g2.com/categories/cloud-data-security), [Database Backup Software](https://www.g2.com/categories/database-backup), [SaaS Backup Software](https://www.g2.com/categories/saas-backup), [Disaster Recovery as a Service (DRaaS) Solutions](https://www.g2.com/categories/disaster-recovery-as-a-service-draas), [Archive Storage Solutions](https://www.g2.com/categories/archive-storage-solutions), [Enterprise Information Archiving Software](https://www.g2.com/categories/enterprise-information-archiving)

**Unique to CrashPlan SMB (3):** [PC Backup Software](https://www.g2.com/categories/pc-backup), [Disaster Recovery Software](https://www.g2.com/categories/disaster-recovery), [File Recovery Software](https://www.g2.com/categories/file-recovery-software)


---
## Reviewer Demographics

### By Company Size

| Segment | CrashPlan Platform | CrashPlan SMB | 
|---|---|---|
| **Small-Business** | 1.2% | 30.9% | 
| **Mid-Market** | 63.6% | 35.4% | 
| **Enterprise** | 35.2% | 33.7% | 

### By Industry

#### CrashPlan Platform

- **Real Estate:** 17.2%
- **Information Technology and Services:** 16.8%
- **Automotive:** 7.6%
- **Hospitality:** 6.4%
- **Electrical/Electronic Manufacturing:** 4.4%
- **Information Services:** 4.0%
- **Commercial Real Estate:** 4.0%
- **Insurance:** 2.8%
- **Computer Software:** 2.8%
- **Manufacturing:** 2.4%
- **Other:** 31.6%

#### CrashPlan SMB

- **Information Technology and Services:** 17.8%
- **Higher Education:** 12.6%
- **Computer Software:** 9.7%
- **Internet:** 4.2%
- **Marketing and Advertising:** 4.0%
- **Computer Networking:** 3.7%
- **Hospital & Health Care:** 3.5%
- **Computer & Network Security:** 3.2%
- **Research:** 2.2%
- **Photography:** 2.0%
- **Other:** 37.1%

---
## Alternatives

### Alternatives to CrashPlan Platform

- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (732 reviews)
- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (717 reviews)
- [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) — 4.2/5 stars (457 reviews)
- [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) — 4.4/5 stars (1927 reviews)
- [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (391 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (432 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1348 reviews)
- [Salesforce Backup & Recover](https://www.g2.com/products/salesforce-backup-recover/reviews) — 4.6/5 stars (414 reviews)
- [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (353 reviews)

### Alternatives to CrashPlan SMB

- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (717 reviews)
- [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) — 4.4/5 stars (1927 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (432 reviews)
- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (732 reviews)
- [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) — 4.5/5 stars (545 reviews)
- [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews)
- [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews) — 4.6/5 stars (285 reviews)
- [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) — 4.2/5 stars (457 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4306 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (391 reviews)

---
## Top Discussions

### CrashPlan Platform

- Title: [What is BluVault used for?](https://www.g2.com/discussions/what-is-bluvault-used-for) — 1 comment
  > **Top comment:** "BluVault, by Parablu, is a backup and recovery solution. It offers solid encryption, effortless backup, and secure storage to ensure data security and..."

### CrashPlan SMB

- Title: [Is CrashPlan free?](https://www.g2.com/discussions/is-crashplan-free) — 1 comment
  > **Top comment:** "No"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/crashplan-platform-vs-crashplan-smb)