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At a Glance
Market Segments
Mid-Market (35.4% of reviews)
Small-Business (81.2% of reviews)
Entry-Level Pricing
No pricing available
Free
CrashPlan SMB
Star Rating
(415)4.4 out of 5
Market Segments
Mid-Market (35.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CrashPlan SMBMSP360 Backup
Star Rating
(525)4.5 out of 5
Market Segments
Small-Business (81.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that MSP360 Backup excels in File Server Backup with a score of 9.5, while CrashPlan follows closely with a score of 9.6 for Disk Backup. Reviewers mention that MSP360's performance in backing up file servers is particularly robust, making it a preferred choice for small businesses.
- Reviewers mention that CrashPlan shines in Real-time Sync with a score of 9.2, compared to MSP360's score of 8.6. Users on G2 appreciate the seamless synchronization capabilities of CrashPlan, which they find essential for maintaining up-to-date backups.
- Users say that MSP360 Backup offers superior Incremental Backup functionality with a score of 9.0, while CrashPlan's score of 8.3 indicates room for improvement. Reviewers highlight that MSP360's incremental backup feature is efficient and minimizes storage use, which is crucial for businesses with limited resources.
- G2 users report that CrashPlan provides a better overall experience in Disaster Recovery with a score of 9.0, compared to MSP360's score of 8.8. Reviewers mention that CrashPlan's disaster recovery options are comprehensive and user-friendly, making it easier to restore data in critical situations.
- Users on G2 highlight that MSP360 Backup's Unlimited Backup feature, scoring 9.5, is a significant advantage over CrashPlan's score of 8.3. Reviewers say that this feature allows businesses to back up as much data as needed without worrying about additional costs, which is a major selling point.
- Reviewers mention that both products have strong Security Standards, with MSP360 scoring 9.1 and CrashPlan at 9.2. However, users report that CrashPlan's emphasis on Encrypted Storage (9.4) provides an extra layer of security that is particularly appealing to businesses handling sensitive information.
Pricing
Entry-Level Pricing
CrashPlan SMB
No pricing availableMSP360 Backup
MSP360 Free Backup
Free
- Windows, macOS, Linux backup
- File-level backup
Free Trial
CrashPlan SMB
Free Trial is available
MSP360 Backup
Free Trial is available
Ratings
Meets Requirements
9.0
385
9.2
447
Ease of Use
9.0
386
8.7
448
Ease of Setup
8.6
275
8.9
333
Ease of Admin
8.7
274
8.9
320
Quality of Support
8.9
330
8.6
338
Has the product been a good partner in doing business?
9.1
268
8.9
283
Product Direction (% positive)
8.1
385
8.7
428
Features by Category
Compatibility
Not enough data
9.5
139
Not enough data
9.2
105
Not enough data
8.8
96
Not enough data
8.8
83
Management
9.3
5
9.0
121
7.0
5
9.0
120
8.6
6
9.1
136
Not enough data
9.5
129
8.0
5
8.9
120
Compliance
8.6
6
9.2
125
8.7
5
9.2
124
Not enough data
8.7
98
Agentic AI - Server Backup
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Not enough data
Functionality
9.2
25
8.6
80
9.5
40
9.4
100
9.3
40
9.4
103
9.0
31
9.0
89
Feature Not Available
7.3
32
Compatibility
Feature Not Available
9.4
92
8.6
26
9.3
94
9.4
24
9.0
97
Management
Feature Not Available
Feature Not Available
9.2
35
9.0
94
9.4
42
9.2
96
Agentic AI - Online Backup
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.1
6
Compatibility
9.6
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Management
9.5
10
Not enough data
9.5
10
Not enough data
8.2
10
Not enough data
Security
9.1
9
Not enough data
9.4
9
Not enough data
Feature Not Available
Not enough data
Agentic AI - File Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.1
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
8
Not enough data
Feature Not Available
Not enough data
Management
9.3
7
Not enough data
8.3
6
Not enough data
7.2
6
Not enough data
8.3
6
Not enough data
Feature Not Available
Not enough data
Agentic AI - Disaster Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.3
6
9.5
16
Feature Not Available
7.5
16
Feature Not Available
7.8
16
9.2
6
9.0
16
Performance
7.4
7
9.1
16
8.3
7
9.5
16
8.6
6
8.9
16
7.5
6
9.2
16
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CrashPlan SMB and MSP360 Backup are categorized as Online Backup, Server Backup, and PC Backup
Unique Categories
CrashPlan SMB is categorized as Disaster Recovery and File Recovery
MSP360 Backup has no unique categories
Reviews
Reviewers' Company Size
CrashPlan SMB
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MSP360 Backup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.8%
Higher Education
12.6%
Computer Software
9.7%
Internet
4.2%
Marketing and Advertising
4.0%
Other
51.7%
Information Technology and Services
27.5%
Computer Software
8.9%
Computer & Network Security
8.7%
Computer Networking
2.8%
Retail
2.0%
Other
50.2%
Alternatives
Discussions
Is CrashPlan free?
1 Comment
LF
NoRead more
CrashPlan SMB has no more discussions with answers
Which storage providers does CloudBerry Backup support?
2 Comments
CS
Pretty much anybody. They are compatible with any S3-compatible provider, but they specifically support over a dozen.Read more
Does CloudBerry Backup provide backup storage space?
2 Comments
RG
No, you need a S3 compatible storage for that.Read more
What do I need to start using CloudBerry Backup?
2 Comments
Official Response from MSP360 Backup
You need a CloudBerry Backup license and an account with one of the supported cloud storage providers. Most let you sign up in just a couple of minutes.
For...Read more
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