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Compare Craft Docs and GitBook 
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At a Glance
Market Segments
Small-Business (81.8% of reviews)
Small-Business (80.8% of reviews)
Entry-Level Pricing
Free
$0 1 user
Craft Docs
Star Rating
(22)4.6 out of 5
Market Segments
Small-Business (81.8% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansGitBook
Star Rating
(176)4.8 out of 5
Market Segments
Small-Business (80.8% of reviews)
Entry-Level Pricing
$0 1 user
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GitBook excels in its Versioning and Version History feature, scoring 8.9, which allows teams to track changes effectively. In contrast, Craft Docs only received a score of 6.7 in this area, indicating a less robust version control system.
- Reviewers mention that Craft Docs shines in its Content Editor, achieving a high score of 9.7, which is praised for its user-friendly interface and rich formatting options. GitBook, while still strong, scored 8.9, suggesting that Craft Docs may offer a more intuitive editing experience.
- G2 users highlight that GitBook's Grammar Check feature is highly effective, with a score of 9.2, helping users maintain high-quality writing. Craft Docs, however, does not have a comparable score listed, which may indicate a lack of focus on grammar tools.
- Users on G2 report that Craft Docs provides superior Link Sharing capabilities, scoring 9.5, which facilitates easy collaboration and sharing of documents. GitBook's score of 9.2 is still commendable but suggests Craft Docs may have a slight edge in this area.
- Reviewers mention that GitBook's Quality of Support is consistently rated at 9.3, indicating a strong customer service experience. Craft Docs matches this score, but GitBook's larger user base may provide more community support and resources.
- Users say that GitBook's Public vs Private settings score 8.9, allowing for flexible document sharing options, while Craft Docs scores slightly lower at 8.5, which may limit user control over document visibility.
Pricing
Entry-Level Pricing
Craft Docs
Free
Free
Everything you need to get started with Craft.
- 10 documents
- 1 GB Storage
- Basic share analytics
Free Trial
Craft Docs
Free Trial is available
GitBook
Free Trial is available
Ratings
Meets Requirements
8.9
20
9.2
140
Ease of Use
9.3
21
9.3
142
Ease of Setup
Not enough data
9.3
108
Ease of Admin
Not enough data
9.4
97
Quality of Support
9.3
20
9.4
117
Has the product been a good partner in doing business?
Not enough data
9.5
92
Product Direction (% positive)
10.0
20
8.8
127
Features by Category
Grammar
9.2
10
Not enough data
9.0
8
Not enough data
9.0
7
Not enough data
Formatting
7.6
9
Not enough data
9.6
9
Not enough data
7.5
6
Not enough data
Content
8.7
10
Not enough data
8.7
9
Not enough data
8.1
7
Not enough data
Product Type
9.7
5
Not enough data
6.7
5
Not enough data
Generative AI
9.4
6
Not enough data
9.0
7
Not enough data
Knowledge Pages
7.7
8
8.2
86
7.5
6
8.4
83
6.7
6
8.9
96
Feature Not Available
8.2
76
Feature Not Available
7.9
65
9.7
6
9.0
84
Knowledge Dissemination
7.7
8
8.5
81
7.0
9
8.8
85
9.0
7
9.3
96
8.1
9
8.5
80
7.6
7
8.5
75
Feature Not Available
7.6
63
9.0
8
8.8
78
6.9
8
8.2
70
7.9
8
8.5
70
Agentic AI - Knowledge Base
Not enough data
6.7
7
Not enough data
7.1
7
Not enough data
6.0
7
Design
8.4
15
Not enough data
8.6
18
Not enough data
8.1
15
Not enough data
Collaboration
8.6
15
Not enough data
8.1
13
Not enough data
File Types
9.4
18
Not enough data
8.4
17
Not enough data
8.1
13
Not enough data
Edit & Revise
8.2
12
Not enough data
Feature Not Available
Not enough data
9.7
16
Not enough data
Integrate & Embed
8.0
14
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Operating System
8.2
14
Not enough data
9.9
15
Not enough data
6.0
12
Not enough data
Generative AI
9.2
12
Not enough data
8.6
11
Not enough data
6.2
11
Not enough data
7.1
11
Not enough data
6.5
12
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Documentation Generation - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow and Integration - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Craft Docs and GitBook are categorized as Knowledge Base
Reviews
Reviewers' Company Size
Craft Docs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GitBook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.2%
Consulting
9.1%
Primary/Secondary Education
9.1%
Marketing and Advertising
9.1%
Information Technology and Services
9.1%
Other
45.5%
Computer Software
24.4%
Information Technology and Services
18.0%
Non-Profit Organization Management
9.9%
Higher Education
5.8%
Education Management
5.8%
Other
36.0%
Discussions
Craft Docs has no discussions with answers
Is GitBook opensource?
1 Comment
JL
Nope, but you can import your GitBook content to GitHubRead more
GitBook has no more discussions with answers
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