Compare Cradle.io and RingEX 
At a Glance
Market Segments
Small-Business (72.7% of reviews)
Small-Business (57.8% of reviews)
Entry-Level Pricing
$29.99 (USD) Per month/user
$30.00 1 User Per Month
Cradle.io
Star Rating
(11)5.0 out of 5
Market Segments
Small-Business (72.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$29.99 (USD) Per month/user
Browse all 3 pricing plansRingEX
Star Rating
(1,317)4.2 out of 5
Market Segments
Small-Business (57.8% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in providing a comprehensive communication platform, integrating phone calls, team messaging, SMS, video meetings, and even fax. Users appreciate the ability to manage all these tools in one place, which streamlines workflows and enhances productivity.
- Users say that Cradle.io shines with its excellent integration with HubSpot, making it a top choice for teams that rely on CRM systems. Reviewers highlight its ability to track and route calls seamlessly, which significantly improves the user experience and efficiency.
- According to verified reviews, RingEX has a more user-friendly interface, with many users finding it easy to connect via video, call, and text. This ease of use is a significant advantage for small businesses looking for straightforward communication solutions.
- Reviewers mention that Cradle.io's cloud-based system is simple to set up, requiring minimal hardware costs. This aspect is particularly appealing for small businesses that want to avoid complex installations and prefer a hassle-free setup process.
- Users highlight that RingEX's support quality is a notable area for improvement, as it scores lower compared to Cradle.io. While RingEX is praised for its features, some users feel that the support could be more responsive and helpful when issues arise.
- G2 reviewers indicate that while Cradle.io has a higher satisfaction rating, it has significantly fewer reviews, which may limit the reliability of its overall performance insights. In contrast, RingEX benefits from a larger volume of feedback, providing a more comprehensive view of user experiences.
Pricing
Entry-Level Pricing
Cradle.io
Professional
$29.99 (USD)
Per month/user
Best for smallr teams
- All of Cradle's core features
- Free team calling
- Up to 25 users
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
Cradle.io
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
9.4
11
8.8
1,078
Ease of Use
9.7
11
8.6
1,094
Ease of Setup
10.0
6
8.2
676
Ease of Admin
9.7
6
8.3
596
Quality of Support
10.0
11
8.0
981
Has the product been a good partner in doing business?
10.0
6
8.3
584
Product Direction (% positive)
10.0
11
7.9
1,060
Features by Category
Documents
Not enough data
Feature Not Available
Not enough data
7.3
148
Not enough data
8.1
156
Agentic AI - Online Fax
Not enough data
8.5
11
Not enough data
8.6
11
Sending
Not enough data
9.1
172
Not enough data
9.1
169
Not enough data
8.9
158
Not enough data
9.2
161
Not enough data
8.9
164
Not enough data
9.1
165
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Collaboration Tools
Not enough data
9.1
253
Not enough data
9.1
141
Not enough data
8.6
116
Not enough data
8.9
140
Not enough data
9.1
122
Meeting Coordination
Not enough data
8.8
243
Not enough data
9.1
235
Not enough data
8.9
223
Not enough data
9.0
145
Software Type
Not enough data
9.0
243
Not enough data
9.0
143
Not enough data
9.2
160
Agentic AI - Video Conferencing
Not enough data
8.3
13
Not enough data
8.5
12
Not enough data
8.3
12
Platform
Not enough data
Feature Not Available
Not enough data
9.0
235
Not enough data
8.7
220
Not enough data
9.1
230
Not enough data
8.7
219
Not enough data
8.5
211
Not enough data
8.7
217
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
219
Not enough data
8.6
213
Call Center Infrastructure (CCI)
Not enough data
8.9
22
Not enough data
8.9
22
Not enough data
9.1
22
Not enough data
8.9
22
Administrative
Not enough data
8.8
223
Not enough data
8.6
221
Basic Communication - Cloud PBX
Not enough data
8.9
58
Not enough data
8.8
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Advanced Features - Cloud PBX
Not enough data
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
8.9
54
Platform Basics - VoIP Providers
Not enough data
8.4
92
Not enough data
8.8
107
Not enough data
8.3
86
Not enough data
8.0
94
Not enough data
8.0
83
Not enough data
8.1
81
Basic Communication
9.8
9
|
Verified
9.1
510
|
Verified
Feature Not Available
8.3
396
|
Verified
Feature Not Available
8.7
426
|
Verified
Feature Not Available
8.2
363
|
Verified
Not enough data
8.5
428
|
Verified
10.0
9
|
Verified
9.0
434
|
Verified
Agentic AI - VoIP Providers
Not enough data
7.9
53
Not enough data
8.1
54
Not enough data
8.0
53
Not enough data
7.9
51
Access
10.0
8
|
Verified
8.2
379
|
Verified
Not enough data
8.3
394
|
Verified
10.0
5
|
Verified
8.6
426
Advanced Features
Not enough data
8.3
443
Not enough data
8.4
404
|
Verified
9.7
6
|
Verified
9.0
464
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Feature Not Available
Not enough data
8.7
51
|
Verified
Not enough data
8.1
17
Features
Not enough data
8.8
55
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
52
|
Verified
Not enough data
8.5
51
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.2
49
Categories
Categories
Shared Categories
Cradle.io and RingEX are categorized as VoIP Providers
Unique Categories
Cradle.io has no unique categories
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, Call Center Infrastructure (CCI), Video Conferencing, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Cradle.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
27.3%
Information Technology and Services
18.2%
Airlines/Aviation
18.2%
Hospitality
9.1%
Financial Services
9.1%
Other
18.2%
Computer Software
9.5%
Insurance
5.3%
Information Technology and Services
5.2%
Financial Services
4.9%
Staffing and Recruiting
4.8%
Other
70.4%
Discussions
Cradle.io has no discussions with answers
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
