# Covetrus vRxPro® vs PetDesk Comparison --- ## AI Generated Summary - **G2 reviewers report** that Covetrus vRxPro® excels in providing a seamless online shopping experience for clients, which is increasingly important as more customers prefer purchasing online. Users appreciate the convenience of sending direct purchase links for items not stocked in the hospital, enhancing client satisfaction. - **Users say** that PetDesk stands out for its exceptional communication features, particularly the ability to quickly reach clients via text. Reviewers highlight the effectiveness of text templates and the loyalty program, which contribute to a more engaging client experience. - **According to verified reviews** , Covetrus vRxPro® integrates smoothly with practice management systems, allowing for efficient workflows. Users mention that this integration reduces manual entry time, making it easier to access patient histories directly from their medical records. - **Reviewers mention** that PetDesk is incredibly user-friendly, with many praising its customizable reminders and appointment confirmations. This ease of use is a significant time-saver for staff, contributing to a more organized practice environment. - **G2 reviewers highlight** that while both products offer solid support, PetDesk receives particularly high marks for its customer service. Users appreciate the quick response times and friendly support staff, which enhances their overall experience with the software. - **Users report** that Covetrus vRxPro® has a slightly lower satisfaction rating compared to PetDesk, but it compensates with a larger number of recent reviews, indicating a more consistent user experience. This suggests that while PetDesk may have a higher satisfaction score, Covetrus vRxPro® is actively engaging a broader user base. | | Covetrus vRxPro® | PetDesk | |---|---|---| | **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | | **Total Reviews** | 102 | 14 | | **Largest Market Segment** | Small-Business (94.9% of reviews) | Small-Business (85.7% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Ratings Comparison | Rating | Covetrus vRxPro® | PetDesk | |---|---|---| | **Meets Requirements** | 8.5 (85 reviews) | 9.0 (10 reviews) | | **Ease of Use** | 8.5 (86 reviews) | 8.5 (10 reviews) | | **Ease of Setup** | 8.6 (80 reviews) | Not enough data | | **Ease of Admin** | 8.1 (44 reviews) | Not enough data | | **Quality of Support** | 8.4 (85 reviews) | 9.1 (9 reviews) | | **Has the product been a good partner in doing business?** | 8.3 (44 reviews) | Not enough data | | **Product Direction (% positive)** | 8.1 (78 reviews) | 10.0 (9 reviews) | --- ## Pricing ### Covetrus vRxPro® #### Entry-Level Pricing No pricing available #### Free Trial No information available ### PetDesk #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Categories **Shared Categories (1):** [Other Veterinary Software](https://www.g2.com/categories/other-veterinary) --- ## Reviewer Demographics ### By Company Size | Segment | Covetrus vRxPro® | PetDesk | |---|---|---| | **Small-Business** | 94.9% | 85.7% | | **Mid-Market** | 4.1% | 7.1% | | **Enterprise** | 1.0% | 7.1% | ### By Industry #### Covetrus vRxPro® - **Veterinary:** 95.5% - **Hospital & Health Care:** 2.3% - **Medical Practice:** 1.1% - **Computer Software:** 1.1% #### PetDesk - **Veterinary:** 71.4% - **Retail:** 7.1% - **Real Estate:** 7.1% - **Non-Profit Organization Management:** 7.1% - **Consumer Goods:** 7.1% --- ## Alternatives ### Alternatives to Covetrus vRxPro® - [IDEXX SmartFlow](https://www.g2.com/products/idexx-smartflow/reviews) — 4.7/5 stars (10 reviews) - [Vetcove](https://www.g2.com/products/vetcove/reviews) — 4.5/5 stars (8 reviews) - [Talkatoo](https://www.g2.com/products/talkatoo-talkatoo/reviews) — 4.4/5 stars (12 reviews) - [VetPrep](https://www.g2.com/products/vetprep/reviews) — 4.7/5 stars (7 reviews) - [Otto](https://www.g2.com/products/otto-vet/reviews) — 4.9/5 stars (6 reviews) - [CoVet](https://www.g2.com/products/covet/reviews) — 5.0/5 stars (6 reviews) - [HappyDoc](https://www.g2.com/products/happydoc/reviews) — 5.0/5 stars (5 reviews) - [VetConnect Plus](https://www.g2.com/products/vetconnect-plus/reviews) — 4.3/5 stars (3 reviews) - [IDEXX Petly Plans](https://www.g2.com/products/idexx-petly-plans/reviews) — 2.8/5 stars (2 reviews) - [ZooEasy](https://www.g2.com/products/zooeasy/reviews) — 3.0/5 stars (2 reviews) ### Alternatives to PetDesk - [VetPrep](https://www.g2.com/products/vetprep/reviews) — 4.7/5 stars (7 reviews) - [IDEXX SmartFlow](https://www.g2.com/products/idexx-smartflow/reviews) — 4.7/5 stars (10 reviews) - [Rapport](https://www.g2.com/products/covetrus-rapport/reviews) — 4.5/5 stars (3 reviews) - [Vetcove](https://www.g2.com/products/vetcove/reviews) — 4.5/5 stars (8 reviews) - [Talkatoo](https://www.g2.com/products/talkatoo-talkatoo/reviews) — 4.4/5 stars (12 reviews) - [Otto](https://www.g2.com/products/otto-vet/reviews) — 4.9/5 stars (6 reviews) - [CoVet](https://www.g2.com/products/covet/reviews) — 5.0/5 stars (6 reviews) - [IDEXX Petly Plans](https://www.g2.com/products/idexx-petly-plans/reviews) — 2.8/5 stars (2 reviews) - [HappyDoc](https://www.g2.com/products/happydoc/reviews) — 5.0/5 stars (5 reviews) - [My Vet Services](https://www.g2.com/products/my-vet-services/reviews) — 0.0/5 stars (0 reviews) --- ## Top Discussions ### Covetrus vRxPro® - Title: [What is Covetrus Prescription Management used for?](https://www.g2.com/discussions/what-is-covetrus-prescription-management-used-for) — 2 comments *(includes official response)* > **Top comment:** "Covetrus vRxPro is used to write digital prescriptions, saving time, improving treatment compliance with automated purchase reminders, and streamlining..." ### PetDesk No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/covetrus-vrxpro-vs-petdesk)