Compare Covetrus vRxPro® and PetDesk 
At a Glance
Market Segments
Small-Business (92.4% of reviews)
Small-Business (85.7% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Covetrus vRxPro®
Star Rating
(69)4.3 out of 5
Market Segments
Small-Business (92.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Covetrus vRxPro®PetDesk
Star Rating
(14)4.6 out of 5
Market Segments
Small-Business (85.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about PetDeskSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Covetrus vRxPro® excels in providing a seamless online shopping experience for clients, which is increasingly important as more customers prefer purchasing online. Users appreciate the convenience of sending direct purchase links for items not stocked in the hospital, enhancing client satisfaction.
- Users say that PetDesk stands out for its exceptional communication features, particularly the ability to quickly reach clients via text. Reviewers highlight the effectiveness of text templates and the loyalty program, which contribute to a more engaging client experience.
- According to verified reviews, Covetrus vRxPro® integrates smoothly with practice management systems, allowing for efficient workflows. Users mention that this integration reduces manual entry time, making it easier to access patient histories directly from their medical records.
- Reviewers mention that PetDesk is incredibly user-friendly, with many praising its customizable reminders and appointment confirmations. This ease of use is a significant time-saver for staff, contributing to a more organized practice environment.
- G2 reviewers highlight that while both products offer solid support, PetDesk receives particularly high marks for its customer service. Users appreciate the quick response times and friendly support staff, which enhances their overall experience with the software.
- Users report that Covetrus vRxPro® has a slightly lower satisfaction rating compared to PetDesk, but it compensates with a larger number of recent reviews, indicating a more consistent user experience. This suggests that while PetDesk may have a higher satisfaction score, Covetrus vRxPro® is actively engaging a broader user base.
Pricing
Entry-Level Pricing
Covetrus vRxPro®
No pricing availablePetDesk
No pricing availableFree Trial
Covetrus vRxPro®
No trial information availablePetDesk
No trial information availableRatings
Meets Requirements
8.5
62
9.0
10
Ease of Use
8.5
63
8.5
10
Ease of Setup
8.6
59
Not enough data
Ease of Admin
8.1
39
Not enough data
Quality of Support
8.3
62
9.1
9
Has the product been a good partner in doing business?
8.3
39
Not enough data
Product Direction (% positive)
8.5
62
10.0
9
Categories
Categories
Shared Categories
Covetrus vRxPro® and PetDesk are categorized as Other Veterinary
Unique Categories
Covetrus vRxPro® has no unique categories
PetDesk has no unique categories
Reviews
Reviewers' Company Size
Covetrus vRxPro®
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PetDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Veterinary
95.4%
Medical Practice
1.5%
Hospital & Health Care
1.5%
Computer Software
1.5%
‐
Other
0.0%
Veterinary
71.4%
Retail
7.1%
Real Estate
7.1%
Non-Profit Organization Management
7.1%
Consumer Goods
7.1%
Other
0.0%
Discussions
What is Covetrus Prescription Management used for?
1 Comment
Official Response from Covetrus vRxPro®
Covetrus vRxPro is used to write digital prescriptions, saving time, improving treatment compliance with automated purchase reminders, and streamlining...Read more
Covetrus vRxPro® has no more discussions with answers
PetDesk has no discussions with answers
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