Users report that Covetrus Pulse excels in its quality of support, with a score of 8.7, while Neo Software has a slightly lower score of 8.3. Reviewers mention that the responsiveness and helpfulness of Covetrus Pulse's support team make it a preferred choice for small businesses.
Reviewers say that Covetrus Pulse has a better overall rating of 4.0 compared to Neo Software's 3.6, indicating a stronger user satisfaction. Users on G2 highlight that the intuitive interface of Covetrus Pulse contributes to its higher rating.
Users say that Covetrus Pulse has a more favorable score for meeting requirements at 8.0, while Neo Software scores 6.9. Reviewers mention that Covetrus Pulse's comprehensive features, such as inventory management and client communication tools, align better with their business needs.
G2 users report that Neo Software shines in ease of setup with a score of 8.3, compared to Covetrus Pulse's 7.6. Users mention that the straightforward installation process of Neo Software is a significant advantage for those looking to get started quickly.
Reviewers mention that Covetrus Pulse has a more positive product direction score of 7.3, while Neo Software lags behind at 5.3. Users report that Covetrus Pulse's commitment to continuous improvement and feature updates is a key factor in their satisfaction.
Users on G2 report that while both products cater to small businesses, Covetrus Pulse has a larger number of reviews (370) compared to Neo Software's 17, indicating a more established user base and potentially more reliable feedback on its performance.
How do most eVet users rate this software overall (e.g. like, dislike, other)?
1 Comment
AH
It is always tough to switch from a system you know, but using it is mostly positive. There are some quirks that annoy.Read more
May you please make it easier to view previous exams while doing one.
1 Comment
G2
Thank you for this feedback, I will pass it along to our development team.Read more
What is Covetrus Pulse used for?
1 Comment
Official Response from Covetrus Pulse
Covetrus® Pulse® brings your Covetrus Platform into one flexible, cloud-based solution that allows clinics to streamline every touchpoint—from pre-visit to...Read more
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