Link copied to clipboard # Covetrus Pulse vs Neo Software Comparison - What are their main differences? Share [ Export ](/compare/covetrus-pulse/neo-software/export.csv) Covetrus PulseNeo Software[+ Add Product](#) Reviews **Covetrus Pulse** [ 4/5(408) ](https://www.g2.com/products/covetrus-pulse/reviews#reviews) **Neo Software** [ 3.6/5(17) ](https://www.g2.com/products/neo-software/reviews#reviews) Pricing **Covetrus Pulse** No pricing available **Neo Software** Free Trial **Starting at $290.00** 3 Users Per Month · Base Price **Pricing Insights** from reviews Time to Implement **Covetrus Pulse** 2 months Based on 141 responses **Neo Software** Not enough reviews yet Return on Investment **Covetrus Pulse** 14 months Based on 104 responses **Neo Software** Not enough reviews yet Perceived Cost **Covetrus Pulse** $$$$$ **Neo Software** $$$$$ Average Discount **Covetrus Pulse** 12% **Neo Software** Not enough reviews yet Pros & Cons **Covetrus Pulse** Not enough data **Neo Software** Not enough data Integrations **Covetrus Pulse** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f228e3fc151f3a92a044a24e37b3549c/covetrus-vetsuite.png "Product Avatar Image") Covetrus VetSuite ](https://www.g2.com/products/covetrus-vetsuite/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9ebf76e99b366637d88fa4d94291cb89/covetrus-vrxpro.jpg "Product Avatar Image") Covetrus vRxPro® ](https://www.g2.com/products/covetrus-vrxpro/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_12aebc1e4bfeac65b82871c94a13e882/idexx-web-pacs.png "Product Avatar Image") IDEXX Web PACS ](https://www.g2.com/products/idexx-web-pacs/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_52af6257870b2cb326dcaf3023c9bb86/otto-vet.png "Product Avatar Image") Otto ](https://www.g2.com/products/otto-vet/reviews)[ View all ](https://www.g2.com/products/covetrus-pulse/integrations) **Neo Software** Not enough data Screenshots **Covetrus Pulse** ![Covetrus Pulse screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1479713/2---Pulse-AI-Ambient-Listening-Notes-1----laptop-copy.jpg) **Neo Software** No screenshot available Ratings Meets Requirements **Covetrus Pulse** 7.8 7.8317 **Neo Software** 6.9 6.913 Ease of Use **Covetrus Pulse** 7.8 7.8319 **Neo Software** 7.9 7.915 Ease of Setup **Covetrus Pulse** 7.4 7.4184 **Neo Software** 8.3 8.38 Ease of Admin **Covetrus Pulse** 8.0 8.0162 **Neo Software** 8.5 8.58 Quality of Support **Covetrus Pulse** 8.6 8.6314 **Neo Software** 8.3 8.315 Has the product been a good partner in doing business? **Covetrus Pulse** 8.5 8.5161 **Neo Software** 9.0 9.08 Product Direction (% positive) **Covetrus Pulse** 7.2 7.2296 **Neo Software** 5.3 5.315 Features Veterinary Practice Management[Hide 49 FeaturesShow 49 Features](javascript:void(0);) 5.1 16 Not enough data Agentic AI - Veterinary Practice Management Autonomous Task Execution 6.7(won by default) 13 Not enough data Natural Language Interaction 4.1(won by default) 9 Not enough data Proactive Assistance 4.4(won by default) 9 Not enough data Additional Functionality Appointment Scheduling Not enough data Not enough data Self Service Portal Not enough data Not enough data Communication Management Not enough data Not enough data Reminders Not enough data Not enough data Telemedicine Not enough data Not enough data SMS Messaging Not enough data Not enough data Customer Database Not enough data Not enough data Patient Records Management Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Historical Reporting Not enough data Not enough data Imaging and X-rays Not enough data Not enough data Reporting & Statistics Not enough data Not enough data E-Prescribing Not enough data Not enough data Activity Dashboard Not enough data Not enough data EMR/EHR Not enough data Not enough data Client Management Not enough data Not enough data CRM Not enough data Not enough data Confirmations/Reminders Not enough data Not enough data Live Chat Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Email Reminders Not enough data Not enough data Workflow Management Not enough data Not enough data Inventory Management Not enough data Not enough data Prescription Processing Not enough data Not enough data Calendar Management Not enough data Not enough data Invoice Management Not enough data Not enough data Task Scheduling Not enough data Not enough data API Not enough data Not enough data Accounting Not enough data Not enough data Patient Intake Not enough data Not enough data Patient Portal Not enough data Not enough data Charting Not enough data Not enough data Electronic Payments Not enough data Not enough data Treatment Planning Not enough data Not enough data Electronic Signature Not enough data Not enough data Document Management Not enough data Not enough data Payment Processing Not enough data Not enough data Status Tracking Not enough data Not enough data Medical Billing Not enough data Not enough data Document Storage Not enough data Not enough data SOAP notes Not enough data Not enough data Data Import/Export Not enough data Not enough data Generative AI Not enough data Not enough data Template Management Not enough data Not enough data Billing & Invoicing Not enough data Not enough data User Insights Reviewers' Company Size [![Covetrus Pulse](https://images.g2crowd.com/uploads/product/hd_favicon/bec7b61e0863d5e18cc28f483350ea44/covetrus-pulse.svg "Covetrus Pulse")](https://www.g2.com/products/covetrus-pulse/reviews) Covetrus Pulse Small-Business(50 or fewer emp.) 93.8% Mid-Market(51-1000 emp.) 5.5% Enterprise(\> 1000 emp.) 0.7% [![Neo Software](https://images.g2crowd.com/uploads/product/hd_favicon/fe58944d911de0803a3e0fc9ef1153d4/neo-software.svg "Neo Software")](https://www.g2.com/products/neo-software/reviews) Neo Software Small-Business(50 or fewer emp.) 88.2% Mid-Market(51-1000 emp.) 11.8% Enterprise(\> 1000 emp.) 0% Small-Business (50 or fewer emp.) 93.8% 88.2% Mid-Market (51-1000 emp.) 5.5% 11.8% Enterprise (\> 1000 emp.) 0.7% 0% Reviewers' Industry [![Covetrus Pulse](https://images.g2crowd.com/uploads/product/hd_favicon/bec7b61e0863d5e18cc28f483350ea44/covetrus-pulse.svg "Covetrus Pulse")](https://www.g2.com/products/covetrus-pulse/reviews) Covetrus Pulse Veterinary 96.7% Hospital & Health Care 1.3% Medical Practice 1.0% Higher Education 0.3% Design 0.3% Other 0.5% [![Neo Software](https://images.g2crowd.com/uploads/product/hd_favicon/fe58944d911de0803a3e0fc9ef1153d4/neo-software.svg "Neo Software")](https://www.g2.com/products/neo-software/reviews) Neo Software Veterinary 82.4% Medical Practice 5.9% Marketing and Advertising 5.9% Hospital & Health Care 5.9% ‐ Other 0.0% FAQs ## Covetrus Pulse vs Neo Software FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between Covetrus Pulse vs Neo Software? Covetrus Pulse stands out for its higher G2 rating, larger review volume, and stronger support scores compared to Neo Software. | | [Covetrus Pulse](https://www.g2.com/products/covetrus-pulse/reviews) | [Neo Software](https://www.g2.com/products/neo-software/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.0/5 (406 reviews) | 3.6/5 (17 reviews) | | Largest Segment | Small-Business | Small-Business | | Ease of Setup score | 7.4 | 8.3 | | Quality of Support score | 8.6 | 8.3 | | Top Reviewer-Cited Strength | User-friendly and highly customizable | Easy to use and quick onboarding | ### How do the pricing models of Covetrus Pulse and Neo Software compare? Neo Software is rated higher for value, with reviewers expressing greater satisfaction with its price-to-function ratio compared to Covetrus Pulse. - **Covetrus Pulse:** In recent reviews, some buyers mention price increases and dissatisfaction with value relative to functionality. - **Neo Software:** Reviewers highlight Neo Software's low cost to function ratio and describe it as an affordable option for small practices. - **Switching reasons:** Several reviewers cite moving to Neo Software for its affordability and ease of use, especially when transitioning from more expensive or complex legacy systems. ### What are the best alternatives to Covetrus Pulse and Neo Software? The top three alternatives to Covetrus Pulse and Neo Software are Cornerstone Practice Management, ezyVet, and Weave. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Covetrus Pulse](https://www.g2.com/products/covetrus-pulse/reviews) | 4.0/5 (406 reviews) | Small-Business | Recent reviews mention price increases and value concerns | User-friendly and highly customizable | | [Neo Software](https://www.g2.com/products/neo-software/reviews) | 3.6/5 (17 reviews) | Small-Business | Described as affordable with a strong price-to-function ratio | Easy to use and quick onboarding | | [Cornerstone Practice Management](https://www.g2.com/products/cornerstone-practice-management/reviews) | 3.8/5 (63 reviews) | Small-Business | — | Robust feature set for established practices | | [ezyVet](https://www.g2.com/products/ezyvet/reviews) | 3.9/5 (29 reviews) | Small-Business | — | Flexible cloud-based access | | [Weave](https://www.g2.com/products/weave-weave/reviews) | 4.6/5 (433 reviews) | Small-Business | — | Strong communication and client engagement tools | ### Which Veterinary Practice Management features should I prioritize when comparing Covetrus Pulse and Neo Software? Buyers should prioritize ease of use, ease of setup, quality of support, meets requirements, and ease of admin when comparing Covetrus Pulse and Neo Software. - **Ease of Use:** Covetrus Pulse 7.8, Neo Software 7.9 - **Ease of Setup:** Covetrus Pulse 7.4, Neo Software 8.3 - **Quality of Support:** Covetrus Pulse 8.6, Neo Software 8.3 - **Meets Requirements:** Covetrus Pulse 7.9, Neo Software 6.9 - **Ease of Admin:** Covetrus Pulse 8.0, Neo Software 8.5 ### What are the pros and cons of Covetrus Pulse vs Neo Software? Covetrus Pulse's headline strength is its user-friendly and customizable interface, while Neo Software is praised for its ease of use and quick onboarding. - **Covetrus Pulse strengths:** Highly customizable, user-friendly, cloud-based access, strong support and onboarding, efficient for paperless practices, and integrates with communication and pharmacy platforms. - **Covetrus Pulse trade-offs:** Reviewers note too many clicks for basic functions, slow performance at times, inventory management challenges, and price increases. Some mention complex reporting and a steep learning curve for certain features. - **Neo Software strengths:** Easy to use, quick onboarding, affordable, strong customer support, regular updates, and efficient for small practices. Reviewers highlight its cloud-based access and smooth transition for new staff. - **Neo Software trade-offs:** Limited integrations with some third-party tools, basic inventory management, and some reviewers from larger practices found it too simple for complex needs. Occasional issues with reminders and communication about updates. ### Is Covetrus Pulse or Neo Software better for small businesses? Neo Software is the better fit for small businesses, with reviewers consistently highlighting its ease of use and affordability for small practices. - **Covetrus Pulse:** Largest segment is Small-Business, with reviewers noting its customizability and cloud-based access, but also mentioning complexity and value concerns for smaller teams. - **Neo Software:** Largest segment is Small-Business, and reviewers consistently describe it as easy to learn, affordable, and well-suited for small veterinary clinics. ### Which Veterinary Practice Management platform has better integrations? Covetrus Pulse is favored for integrations, with reviewers citing its Rapport integration by name. - **Covetrus Pulse:** Rapport integration is mentioned in 11 reviews, with reviewers noting its value for client communication and reminders. - **Neo Software:** Reviewers mention integrations with SmartFlow WhiteBoard, Antech for laboratory results, and x-ray/lab auto interface, but without all-time mention counts. ### How do Covetrus Pulse and Neo Software compare on customer support? Covetrus Pulse and Neo Software are rated in near-parity for Quality of Support, with Covetrus Pulse at 8.6 and Neo Software at 8.3, below the materiality threshold for a clear winner. - **Covetrus Pulse:** Reviewers frequently describe support as friendly, timely, and helpful, with live chat and onboarding resources highlighted. - **Neo Software:** Reviewers consistently praise customer support as knowledgeable, responsive, and world-class, with positive experiences during setup and ongoing use. ### Which is easier to implement, Covetrus Pulse or Neo Software? Neo Software is rated higher for Ease of Setup, with a 0.9-point advantage over Covetrus Pulse. - **Covetrus Pulse:** Reviewers describe setup as generally straightforward, with some citing easy onboarding and training, but others mention a steep learning curve and challenges during implementation. - **Neo Software:** Reviewers consistently highlight quick and easy setup, smooth onboarding for new staff, and effective built-in training modules. Alternatives **Covetrus Pulse Alternatives** ![Cornerstone Practice Management](https://images.g2crowd.com/uploads/product/hd_favicon/f761dbfcc3947a86c771541cd9bc4550/cornerstone-practice-management.svg "Cornerstone Practice Management") [ Cornerstone Practice... ](/products/cornerstone-practice-management/reviews) ![ezyVet](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1a683445cd02d5c812d5d9fb52fc1f0f/ezyvet.png "ezyVet") [ ezyVet ](/products/ezyvet/reviews) ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") [ Weave ](/products/weave-weave/reviews) ![Hippo Manager](https://images.g2crowd.com/uploads/product/hd_favicon/1487566180/hippo-manager.svg "Hippo Manager") [ Hippo Manager ](/products/hippo-manager/reviews) **Neo Software Alternatives** ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") [ Weave ](/products/weave-weave/reviews) ![ezyVet](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1a683445cd02d5c812d5d9fb52fc1f0f/ezyvet.png "ezyVet") [ ezyVet ](/products/ezyvet/reviews) ![Covetrus Avimark](https://images.g2crowd.com/uploads/product/hd_favicon/3fff59c1a833b41a0617652b574451bb/covetrus-avimark.svg "Covetrus Avimark") [ Covetrus Avimark ](/products/covetrus-avimark/reviews) ![DaySmart Vet](https://images.g2crowd.com/uploads/product/hd_favicon/5883aa7b130ea6ffbf0181f130fd9acb/daysmart-vet.svg "DaySmart Vet") [ DaySmart Vet ](/products/daysmart-vet/reviews)