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Compare Covetrus Pulse and Neo Software 
At a Glance
Market Segments
Small-Business (93.7% of reviews)
Small-Business (88.2% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
Starting at $290.00 3 Users Per Month
Covetrus Pulse
Star Rating
(385)4.0 out of 5
Market Segments
Small-Business (93.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Covetrus PulseNeo Software
Star Rating
(17)3.6 out of 5
Market Segments
Small-Business (88.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $290.00 3 Users Per Month
Learn more about Neo SoftwareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Covetrus Pulse excels in its quality of support, with a score of 8.7, while Neo Software has a slightly lower score of 8.3. Reviewers mention that the responsiveness and helpfulness of Covetrus Pulse's support team make it a preferred choice for small businesses.
- Reviewers say that Covetrus Pulse has a better overall rating of 4.0 compared to Neo Software's 3.6, indicating a stronger user satisfaction. Users on G2 highlight that the intuitive interface of Covetrus Pulse contributes to its higher rating.
- Users say that Covetrus Pulse has a more favorable score for meeting requirements at 8.0, while Neo Software scores 6.9. Reviewers mention that Covetrus Pulse's comprehensive features, such as inventory management and client communication tools, align better with their business needs.
- G2 users report that Neo Software shines in ease of setup with a score of 8.3, compared to Covetrus Pulse's 7.6. Users mention that the straightforward installation process of Neo Software is a significant advantage for those looking to get started quickly.
- Reviewers mention that Covetrus Pulse has a more positive product direction score of 7.3, while Neo Software lags behind at 5.3. Users report that Covetrus Pulse's commitment to continuous improvement and feature updates is a key factor in their satisfaction.
- Users on G2 report that while both products cater to small businesses, Covetrus Pulse has a larger number of reviews (370) compared to Neo Software's 17, indicating a more established user base and potentially more reliable feedback on its performance.
Pricing
Entry-Level Pricing
Covetrus Pulse
No pricing availableNeo Software
Base Price
Starting at $290.00
3 Users Per Month
- Client Comms & Reminders (Email & SMS Reminders, Communications Log, TeleVet Integration)
- Online Appointment Scheduling (Client Portal, Vetstoria)
- Pre-Visit Prep (Procedure Templates, Patient Consult Tab)
Free Trial
Covetrus Pulse
No trial information availableNeo Software
Free Trial is available
Ratings
Meets Requirements
7.9
299
6.9
13
Ease of Use
7.8
301
7.9
15
Ease of Setup
7.5
167
8.3
8
Ease of Admin
8.1
156
8.5
8
Quality of Support
8.7
296
8.3
15
Has the product been a good partner in doing business?
8.6
155
9.0
8
Product Direction (% positive)
7.2
279
5.3
15
Features by Category
Agentic AI - Veterinary Practice Management
5.2
7
Not enough data
5.0
7
Not enough data
4.3
7
Not enough data
Categories
Categories
Shared Categories
Covetrus Pulse and Neo Software are categorized as Veterinary Practice Management
Unique Categories
Covetrus Pulse has no unique categories
Neo Software has no unique categories
Reviews
Reviewers' Company Size
Covetrus Pulse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Neo Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Veterinary
96.9%
Medical Practice
1.0%
Hospital & Health Care
1.0%
Higher Education
0.3%
Design
0.3%
Other
0.5%
Veterinary
82.4%
Medical Practice
5.9%
Marketing and Advertising
5.9%
Hospital & Health Care
5.9%
‐
Other
0.0%
Alternatives
Discussions
How do most eVet users rate this software overall (e.g. like, dislike, other)?
1 Comment
AH
It is always tough to switch from a system you know, but using it is mostly positive. There are some quirks that annoy.Read more
May you please make it easier to view previous exams while doing one.
1 Comment
G2
Thank you for this feedback, I will pass it along to our development team.Read more
What is Covetrus Pulse used for?
1 Comment
Official Response from Covetrus Pulse
Covetrus® Pulse® brings your Covetrus Platform into one flexible, cloud-based solution that allows clinics to streamline every touchpoint—from pre-visit to...Read more
Neo Software has no discussions with answers
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