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Compare Coveo and Luigi's Box 
Featured Products
At a Glance
Market Segments
Enterprise (52.1% of reviews)
Small-Business (59.3% of reviews)
Entry-Level Pricing
Contact Us
Free Trial
Coveo
Star Rating
(144)4.3 out of 5
Market Segments
Enterprise (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 2 pricing plansLuigi's Box
Star Rating
(416)4.8 out of 5
Market Segments
Small-Business (59.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Luigi's Box excels in user experience, with many praising its intuitive interface that helps customers easily find products. Users highlight how it improves conversions and sales for online stores, making it a strong choice for businesses focused on e-commerce.
- According to verified reviews, Coveo stands out for its powerful search capabilities, particularly in enhancing article and document searches. Users appreciate its integration with platforms like Salesforce, which simplifies technical support tasks and improves customer self-service.
- Reviewers mention that Luigi's Box offers a seamless setup process, with many users noting the ease of migration from other providers. The availability of a REST-API for developers is also highlighted, making it customizable and adaptable for various services.
- Users say that Coveo's AI-driven insights significantly enhance the search experience, making it more intuitive and relevant to individual users. This capability is particularly beneficial for organizations looking to provide personalized search results across different channels.
- G2 reviewers indicate that while Coveo has a strong focus on enterprise solutions, it may not cater as effectively to small businesses compared to Luigi's Box, which has a larger share of small-business users and is designed with their needs in mind.
- According to recent feedback, Luigi's Box receives high marks for its analytics capabilities, allowing users to track performance and customize their search experience effectively. This feature is particularly valuable for businesses looking to optimize their online presence and improve customer engagement.
Pricing
Entry-Level Pricing
Coveo
Pro
Contact Us
A search engine for a multi-site, multi-source digital experience.
- 200K queries per month (upgrades up to 2M available)
- 3 Cloud connectors
- Model testing & configuration
Luigi's Box
Search
Free Trial
Search that boosts conversions.
- AI-powered engine
- Self service API integration
- Typo correction & tolerance
Free Trial
Coveo
Free Trial is available
Luigi's Box
Free Trial is available
Ratings
Meets Requirements
8.5
121
9.3
271
Ease of Use
8.0
126
9.1
295
Ease of Setup
7.6
80
8.7
217
Ease of Admin
8.1
67
8.9
160
Quality of Support
8.8
119
9.6
269
Has the product been a good partner in doing business?
8.8
67
9.4
158
Product Direction (% positive)
8.4
122
9.4
260
Features by Category
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Behavior
8.3
17
|
Verified
9.4
62
8.9
18
|
Verified
9.2
62
8.5
14
8.9
62
Templates
8.1
16
|
Verified
8.8
62
8.4
15
|
Verified
8.7
61
8.1
16
|
Verified
9.2
60
Personalization
7.9
18
|
Verified
9.3
61
8.6
16
|
Verified
9.2
59
8.4
15
Feature Not Available
9.0
10
|
Verified
9.4
61
8.8
15
|
Verified
9.3
58
8.6
16
|
Verified
9.3
58
8.8
17
|
Verified
8.6
51
8.5
16
|
Verified
Feature Not Available
Multichannel
8.6
18
|
Verified
9.2
55
9.0
10
8.5
52
8.2
17
|
Verified
8.9
52
Administration
Feature Not Available
Feature Not Available
7.3
17
|
Verified
9.4
54
8.1
16
|
Verified
9.2
53
8.9
14
|
Verified
9.1
52
Agentic AI - E-Commerce Personalization
Not enough data
Feature Not Available
Not enough data
Not enough data
Analytics
Not enough data
9.4
67
Not enough data
9.4
67
Not enough data
9.4
66
Not enough data
9.1
64
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.1
64
Not enough data
8.7
59
Not enough data
9.2
62
Generative AI
Not enough data
Feature Not Available
Agentic AI - E-Commerce Analytics
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Segmentation
8.2
13
Not enough data
8.1
12
Not enough data
Targeting
8.3
12
Not enough data
8.3
10
Not enough data
Triggered Content
8.5
12
Not enough data
7.4
9
Not enough data
7.8
13
Not enough data
Personalized Content
7.6
13
Not enough data
6.9
8
Not enough data
8.6
13
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising
Not enough data
9.6
44
Not enough data
9.7
47
Not enough data
9.5
18
Not enough data
Feature Not Available
Not enough data
9.4
16
Analytics
Not enough data
9.7
49
Not enough data
9.5
46
Administration
Not enough data
9.5
44
Not enough data
9.6
47
Compatibility
9.0
45
Not enough data
8.6
44
Not enough data
8.4
43
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Search Queries
8.5
44
Not enough data
8.8
45
Not enough data
8.4
44
Not enough data
8.0
41
Not enough data
8.4
43
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.2
40
Not enough data
8.9
43
Not enough data
8.6
43
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Setup
9.2
22
9.1
179
9.3
23
9.2
188
9.3
22
9.2
178
8.9
19
8.9
162
Product Discovery
9.2
22
9.1
177
9.0
20
8.8
174
9.1
21
8.9
168
9.4
22
8.9
160
9.2
22
9.0
165
Integration
8.8
20
9.4
175
9.1
18
8.7
136
9.3
19
8.9
141
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Site Search
Not enough data
9.0
8
Not enough data
Feature Not Available
Not enough data
8.3
8
Not enough data
8.8
8
Search Experience Management - Site Search
Not enough data
9.3
7
Not enough data
9.1
9
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.5
8
Functionality - Site Search
Not enough data
9.3
9
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
9.0
7
Generative AI - Site Search
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Statistical Tool
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Decision Making
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Coveo and Luigi's Box are categorized as E-Commerce Personalization, E-Merchandising, E-Commerce Search, and Site Search Software
Unique Categories
Coveo is categorized as Personalization, Personalization Engines, Predictive Analytics, SAP Store, Conversational Commerce Platforms, Insight Engines, and Enterprise Search Software
Luigi's Box is categorized as E-Commerce Analytics
Reviews
Reviewers' Company Size
Coveo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Luigi's Box
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
13.9%
Telecommunications
11.1%
Computer Software
10.4%
Information Technology and Services
9.7%
Financial Services
5.6%
Other
49.3%
Retail
16.8%
Marketing and Advertising
11.0%
Apparel & Fashion
6.1%
Consumer Goods
5.9%
Furniture
5.4%
Other
54.9%
Discussions
How does Coveo search work?
1 Comment
RW
Coveo search is a cloud hosted software-as-a- service platform that can provide robust search experiences for most content. Coveo doesn't offer an...Read more
Coveo has no more discussions with answers
What is Luigi's Box used for?
1 Comment
MJ
Luigi’s Box is used for improving e-commerce shopping experiences for customers, while increasing conversions, sales, and revenue for businesses. These...Read more
Luigi's Box has no more discussions with answers
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