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At a Glance
Market Segments
Enterprise (51.7% of reviews)
Mid-Market (46.3% of reviews)
Entry-Level Pricing
Contact Us
$450.00 Per Month
Coveo
Star Rating
(145)4.3 out of 5
Market Segments
Enterprise (51.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 2 pricing plansHawksearch
Star Rating
(69)4.2 out of 5
Market Segments
Mid-Market (46.3% of reviews)
Pros & Cons
Entry-Level Pricing
$450.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Coveo excels in Indexing with a score of 9.2, making it easier to manage large datasets effectively, while Hawksearch's score of 7.6 indicates it may struggle with complex indexing tasks.
- Reviewers mention that Coveo's Faceted Search feature is highly rated at 9.4, allowing for more refined search results, whereas Hawksearch's score of 7.6 suggests limitations in this area, potentially affecting user experience.
- G2 users highlight Coveo's superior Product Recommendations with a score of 9.2, which enhances personalization, while Hawksearch's score of 7.7 indicates it may not provide as effective recommendations, impacting conversion rates.
- Users on G2 report that Coveo's Search Analytics functionality is robust, scoring 9.0, which aids in understanding user behavior, while Hawksearch's score of 7.5 suggests it may lack depth in analytics capabilities.
- Reviewers say that Coveo's Natural Language Processing capabilities are impressive, scoring 8.4, which improves search accuracy, while Hawksearch's performance in this area is less favorable, potentially leading to misunderstandings in user queries.
- Users report that Coveo's Product Display feature scores 8.3, providing a visually appealing and user-friendly interface, while Hawksearch's lower score of 7.5 indicates it may not be as effective in showcasing products attractively.
Pricing
Entry-Level Pricing
Coveo
Pro
Contact Us
A search engine for a multi-site, multi-source digital experience.
- 200K queries per month (upgrades up to 2M available)
- 3 Cloud connectors
- Model testing & configuration
Hawksearch
Core
$450.00
Per Month
Get started quickly and grow
- 50k Monthly Searches
- 10k Records
- Implementation Included
Free Trial
Coveo
Free Trial is available
Hawksearch
No trial information availableRatings
Meets Requirements
8.6
122
8.3
60
Ease of Use
8.1
127
8.3
62
Ease of Setup
7.7
81
7.2
46
Ease of Admin
8.1
67
8.5
42
Quality of Support
8.8
120
8.5
63
Has the product been a good partner in doing business?
8.8
67
8.8
42
Product Direction (% positive)
8.4
123
8.4
64
Features by Category
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Behavior
8.3
17
|
Verified
Not enough data
8.9
18
|
Verified
Not enough data
8.5
14
Not enough data
Templates
8.1
16
|
Verified
Not enough data
8.4
15
|
Verified
Not enough data
8.1
16
|
Verified
Not enough data
Personalization
7.9
18
|
Verified
Not enough data
8.6
16
|
Verified
Not enough data
8.4
15
Not enough data
9.0
10
|
Verified
Not enough data
8.8
15
|
Verified
Not enough data
8.6
16
|
Verified
Not enough data
8.8
17
|
Verified
Not enough data
8.5
16
|
Verified
Not enough data
Multichannel
8.6
18
|
Verified
Not enough data
9.0
10
Not enough data
8.2
17
|
Verified
Not enough data
Administration
Feature Not Available
Not enough data
7.3
17
|
Verified
Not enough data
8.1
16
|
Verified
Not enough data
8.9
14
|
Verified
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Segmentation
8.3
14
Not enough data
8.2
13
Not enough data
Targeting
8.5
13
Not enough data
8.5
11
Not enough data
Triggered Content
8.6
13
Not enough data
7.7
10
Not enough data
8.0
14
Not enough data
Personalized Content
7.7
14
Not enough data
7.2
9
Not enough data
8.7
14
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising
Not enough data
8.2
13
Not enough data
8.5
16
Not enough data
8.3
14
Not enough data
7.5
10
Not enough data
7.9
12
Analytics
Not enough data
7.3
16
Not enough data
7.1
14
Administration
Not enough data
7.7
16
Not enough data
7.7
17
Compatibility
9.0
46
Not enough data
8.6
45
Not enough data
8.4
44
Not enough data
Agentic AI - Enterprise Search Software
7.3
5
Not enough data
7.3
5
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
7.7
5
Not enough data
Search Queries
8.5
45
Not enough data
8.8
46
Not enough data
8.5
45
Not enough data
8.0
42
Not enough data
8.4
44
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.2
41
Not enough data
8.9
44
Not enough data
8.6
44
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Setup
9.2
22
7.6
22
9.3
23
7.7
22
9.3
22
8.3
22
8.9
19
7.4
19
Product Discovery
9.2
22
7.7
18
9.0
20
7.4
18
9.1
21
6.8
19
9.4
22
7.6
17
9.2
22
8.0
20
Integration
8.8
20
7.6
17
9.1
18
7.0
15
9.3
19
7.3
16
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Experience Management - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Statistical Tool
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Decision Making
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Coveo and Hawksearch are categorized as E-Merchandising, E-Commerce Search, and Site Search Software
Unique Categories
Coveo is categorized as Personalization, Personalization Engines, E-Commerce Personalization, Predictive Analytics, SAP Store, Conversational Commerce Platforms, Insight Engines, and Enterprise Search Software
Hawksearch has no unique categories
Reviews
Reviewers' Company Size
Coveo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hawksearch
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
13.8%
Telecommunications
11.0%
Computer Software
11.0%
Information Technology and Services
9.7%
Financial Services
5.5%
Other
49.0%
Retail
32.8%
Business Supplies and Equipment
6.0%
Wholesale
4.5%
Electrical/Electronic Manufacturing
4.5%
Consumer Goods
4.5%
Other
47.8%
Discussions
How does Coveo search work?
1 Comment
RW
Coveo search is a cloud hosted software-as-a- service platform that can provide robust search experiences for most content. Coveo doesn't offer an...Read more
Coveo has no more discussions with answers
What is Hawk Search?
1 Comment
Official Response from Hawksearch
Hawksearch is an intelligent search and recommendations platform that powers success for any size business across all industries. Our goal is to ensure...Read more
What is a hosted solution?
1 Comment
Official Response from Hawksearch
Hawksearch is hosted either in the cloud or by purchasing an on-premise license. We understand there are various regulations in many industries, for example...Read more
What features does Hawk Search include?
1 Comment
Official Response from Hawksearch
Hawksearch has a number of tools built into the platform and more coming out with each quarterly release we have! For a full list of tools and features,...Read more
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