# Cove Data Protection vs Salesforce Backup & Recover Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Salesforce Backup & Recover excels in providing granular recovery options, allowing users to restore specific records rather than performing a full system restore. This feature significantly reduces operational risks for enterprise clients, as highlighted by users who appreciate the ability to fix small failures without extensive downtime.
- **Users say** that Cove Data Protection offers a user-friendly dashboard that simplifies the backup process. Reviewers have noted the ease of navigating the interface, making it quick to restore files from specific dates, which enhances the overall quality of service provided to customers.
- **According to verified reviews** , Salesforce Backup & Recover has received higher satisfaction ratings overall, with users praising the onboarding experience. One user specifically mentioned the effectiveness of the onboarding specialist, who helped them get their CRM and compliance set up on the first day, showcasing the product's strong support structure.
- **Reviewers mention** that Cove Data Protection's ability to view errors in the backup portal allows for quick rectification of issues, ensuring that backups remain up to date. This proactive approach to error management is a notable strength, particularly for small businesses that require reliable data protection.
- **Users highlight** that Salesforce Backup & Recover's quality of support is superior, with a score reflecting users' confidence in the assistance they receive. This is crucial for organizations that rely on timely support to address any issues that may arise during data recovery processes.
- **G2 reviewers note** that while Cove Data Protection has a slightly higher ease of use rating, Salesforce Backup & Recover compensates with its robust features and support, making it a more comprehensive solution for mid-market clients who need advanced backup capabilities.



| | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 439 | 415 | 
| **Largest Market Segment** | Small-Business (75.5% of reviews) | Mid-Market (54.5% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Cove Data Protection

Pros:
- Ease of Use (126 reviews)
- Backup Solutions (71 reviews)

Cons:
- Backup Issues (40 reviews)
- Backup Failures (23 reviews)

### Salesforce Backup & Recover

Pros:
- Ease of Use (67 reviews)
- Salesforce Integration (43 reviews)

Cons:
- Expensive (23 reviews)
- Limitations (15 reviews)

---
## Ratings Comparison
| Rating | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
  | **Meets Requirements** | 8.9 (345 reviews) | 9.2 (240 reviews) | 
  | **Ease of Use** | 9.0 (374 reviews) | 8.9 (325 reviews) | 
  | **Ease of Setup** | 9.1 (327 reviews) | 9.0 (285 reviews) | 
  | **Ease of Admin** | 8.9 (316 reviews) | 9.3 (207 reviews) | 
  | **Quality of Support** | 8.5 (348 reviews) | 9.2 (218 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (316 reviews) | 9.4 (200 reviews) | 
  | **Product Direction (% positive)** | 9.0 (335 reviews) | 8.7 (230 reviews) | 

---
## Pricing

### Cove Data Protection

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Salesforce Backup & Recover

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **Cove Data Protection** | 8.0/10 | 160 |
| **Salesforce Backup & Recover** | N/A | N/A |

#### Compatibility 

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **File Server Backup** | 9.2 (142 reviews) | Not enough data | 
| **Database Server Backup** | 8.9 (133 reviews) | Not enough data | 
| **Virtual Machines** | 8.8 (135 reviews) | Not enough data | 
| **Repository Models** | 8.4 (126 reviews) | Not enough data | 

#### Management

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **Continuous Backup** | 8.9 (125 reviews) | Not enough data | 
| **Disaster Recovery** | 8.9 (138 reviews) | Not enough data | 
| **Storage Capacity** | 9.0 (130 reviews) | Not enough data | 
| **Remote Backup** | 9.2 (136 reviews) | Not enough data | 
| **Activity Monitoring** | Feature Not Available | Not enough data | 

#### Compliance

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **Security Standards** | 8.8 (127 reviews) | Not enough data | 
| **Cloud Data Protection** | 9.1 (135 reviews) | Not enough data | 
| **Data Deduplication** | 8.8 (126 reviews) | Not enough data | 

#### Agentic AI - Server Backup

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 6.4 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 6.2 (7 reviews) | Not enough data | 
| **Adaptive Learning** | 6.4 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 6.4 (6 reviews) | Not enough data | 
| **Decision Making** | 6.4 (6 reviews) | Not enough data | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **Cove Data Protection** | 7.6/10 | 164 |
| **Salesforce Backup & Recover** | N/A | N/A |

#### Functionality

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **Real-time Sync** | 8.3 (144 reviews) | Not enough data | 
| **Storage Capacity** | 8.8 (149 reviews) | Not enough data | 
| **Remote Backup** | 9.0 (150 reviews) | Not enough data | 
| **Versioning** | 8.6 (149 reviews) | Not enough data | 
| **Mobile Backup Application** | Feature Not Available | Not enough data | 

#### Compatibility 

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **Disk Backup** | 8.8 (150 reviews) | Not enough data | 
| **Local Backup** | 8.3 (147 reviews) | Not enough data | 
| **Storage Formats** | 8.3 (145 reviews) | Not enough data | 

#### Management

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **File Sharing** | 7.5 (142 reviews) | Not enough data | 
| **Security Standards** | 8.5 (148 reviews) | Not enough data | 
| **Encrypted Storage** | 8.8 (151 reviews) | Not enough data | 

#### Agentic AI - Online Backup

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **Autonomous Task Execution** | 6.0 (7 reviews) | Not enough data | 
| **Multi-step Planning** | 6.0 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 6.7 (8 reviews) | Not enough data | 
| **Adaptive Learning** | 6.2 (7 reviews) | Not enough data | 
| **Proactive Assistance** | 6.0 (7 reviews) | Not enough data | 
| **Decision Making** | 6.0 (7 reviews) | Not enough data | 

### SaaS Backup

| Product | Score | Reviews |
|---|---|---|
| **Cove Data Protection** | 8.8/10 | 62 |
| **Salesforce Backup & Recover** | 8.3/10 | 192 |

#### Functionality

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **Real-time Sync** | 8.6 (53 reviews) | 8.8 (118 reviews) | 
| **Storage Capacity** | 9.0 (54 reviews) | 9.3 (170 reviews) | 
| **Remote Backup** | 9.3 (55 reviews) | 9.4 (160 reviews) | 
| **Versioning** | 9.0 (56 reviews) | 9.2 (159 reviews) | 

#### Compatibility 

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **Endpoint Variety** | 9.1 (52 reviews) | Feature Not Available | 
| **SaaS Application Variety** | 8.2 (51 reviews) | 8.8 (121 reviews) | 
| **Storage Formats** | 8.8 (49 reviews) | 9.1 (130 reviews) | 

#### Management

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **File Sharing** | 7.9 (50 reviews) | 8.6 (128 reviews) | 
| **Security Standards** | 8.9 (52 reviews) | 9.3 (158 reviews) | 
| **Encrypted Storage** | 9.1 (54 reviews) | 9.3 (153 reviews) | 

#### Agentic AI - SaaS Backup

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (7 reviews) | 
| **Multi-step Planning** | Not enough data | 6.9 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 7.2 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 6.9 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (6 reviews) | 
| **Decision Making** | Not enough data | 7.3 (5 reviews) | 

### File Recovery

| Product | Score | Reviews |
|---|---|---|
| **Cove Data Protection** | 8.2/10 | 122 |
| **Salesforce Backup & Recover** | N/A | N/A |

#### Compatibility 

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **File Formats** | 8.5 (112 reviews) | Not enough data | 
| **Partitions** | 8.3 (113 reviews) | Not enough data | 
| **Mobile** | Feature Not Available | Not enough data | 

#### Management

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **Backup** | 9.1 (116 reviews) | Not enough data | 
| **Storage** | 9.0 (112 reviews) | Not enough data | 
| **File Scan** | Feature Not Available | Not enough data | 

#### Security 

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **Encryption** | 8.6 (110 reviews) | Not enough data | 
| **Data Protection** | 8.9 (114 reviews) | Not enough data | 
| **File Deletion** | 8.7 (111 reviews) | Not enough data | 

#### Agentic AI - File Recovery

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 6.4 (6 reviews) | Not enough data | 

### Disaster Recovery

| Product | Score | Reviews |
|---|---|---|
| **Cove Data Protection** | 7.4/10 | 118 |
| **Salesforce Backup & Recover** | N/A | N/A |

#### Functionality

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **On Premises Recovery** | 8.8 (108 reviews) | Not enough data | 
| **Cloud Recovery** | 8.8 (111 reviews) | Not enough data | 
| **Prior State Recovery** | 8.8 (109 reviews) | Not enough data | 
| **Recovery Automation** | 8.6 (107 reviews) | Not enough data | 
| **Replication** | Feature Not Available | Not enough data | 

#### Management

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **Local Management** | 8.5 (108 reviews) | Not enough data | 
| **Infrastructure Compatibility** | 8.8 (110 reviews) | Not enough data | 
| **Solution Integration** | 8.4 (111 reviews) | Not enough data | 
| **Real-Time Analytics** | 8.6 (107 reviews) | Not enough data | 
| **RTO and RPO Management** | Feature Not Available | Not enough data | 

#### Agentic AI - Disaster Recovery

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **Autonomous Task Execution** | 5.7 (7 reviews) | Not enough data | 
| **Multi-step Planning** | 5.7 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 6.7 (7 reviews) | Not enough data | 
| **Adaptive Learning** | 5.7 (7 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.7 (7 reviews) | Not enough data | 
| **Proactive Assistance** | 6.0 (7 reviews) | Not enough data | 
| **Decision Making** | 5.7 (7 reviews) | Not enough data | 

### Disaster Recovery as a Service (DRaaS)

| Product | Score | Reviews |
|---|---|---|
| **Cove Data Protection** | 8.7/10 | 43 |
| **Salesforce Backup & Recover** | N/A | N/A |

#### Solution Provision

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **Service Provision** | 8.7 (41 reviews) | Not enough data | 
| **Pay by Usage** | 8.3 (39 reviews) | Not enough data | 
| **System Failover** | 8.8 (39 reviews) | Not enough data | 
| **Off-Site Data Storage** | 9.4 (40 reviews) | Not enough data | 
| **Data Replication** | Feature Not Available | Not enough data | 

#### Management

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **Infrastructure Compatibility** | 8.8 (39 reviews) | Not enough data | 
| **Solution Integration** | 8.3 (40 reviews) | Not enough data | 
| **Real-Time Analytics** | 8.7 (38 reviews) | Not enough data | 
| **RTO and RPO Management** | Feature Not Available | Not enough data | 

#### Agentic AI - Disaster Recovery as a Service (DRaaS)

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **Cove Data Protection** | N/A | N/A |
| **Salesforce Backup & Recover** | N/A | N/A |

#### Management

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [SaaS Backup Software](https://www.g2.com/categories/saas-backup)

**Unique to Cove Data Protection (5):** [Disaster Recovery Software](https://www.g2.com/categories/disaster-recovery), [Online Backup Software](https://www.g2.com/categories/online-backup), [Server Backup Software](https://www.g2.com/categories/server-backup), [Disaster Recovery as a Service (DRaaS) Solutions](https://www.g2.com/categories/disaster-recovery-as-a-service-draas), [File Recovery Software](https://www.g2.com/categories/file-recovery-software)



---
## Reviewer Demographics

### By Company Size

| Segment | Cove Data Protection | Salesforce Backup & Recover | 
|---|---|---|
| **Small-Business** | 75.5% | 14.2% | 
| **Mid-Market** | 21.4% | 54.5% | 
| **Enterprise** | 3.2% | 31.3% | 

### By Industry

#### Cove Data Protection

- **Information Technology and Services:** 50.4%
- **Computer & Network Security:** 20.5%
- **Computer Software:** 2.6%
- **Accounting:** 2.4%
- **Computer Networking:** 2.4%
- **Hospital & Health Care:** 2.1%
- **Telecommunications:** 1.2%
- **Banking:** 0.9%
- **Computer Hardware:** 0.9%
- **Financial Services:** 0.9%
- **Other:** 15.8%

#### Salesforce Backup & Recover

- **Financial Services:** 14.2%
- **Information Technology and Services:** 10.1%
- **Non-Profit Organization Management:** 9.9%
- **Computer Software:** 6.1%
- **Higher Education:** 6.1%
- **Hospital & Health Care:** 4.8%
- **Manufacturing:** 2.5%
- **Insurance:** 2.5%
- **Telecommunications:** 2.3%
- **Consumer Goods:** 2.0%
- **Other:** 39.5%

---
## Alternatives

### Alternatives to Cove Data Protection

- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (723 reviews)
- [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews) — 4.6/5 stars (288 reviews)
- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (740 reviews)
- [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) — 4.5/5 stars (549 reviews)
- [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) — 4.2/5 stars (459 reviews)
- [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) — 4.4/5 stars (1966 reviews)
- [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (359 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1436 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4486 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (391 reviews)

### Alternatives to Salesforce Backup & Recover

- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (740 reviews)
- [Spanning Backup](https://www.g2.com/products/spanning-backup/reviews) — 4.2/5 stars (229 reviews)
- [Odaseva](https://www.g2.com/products/odaseva/reviews) — 4.5/5 stars (44 reviews)
- [Backupify](https://www.g2.com/products/backupify/reviews) — 4.2/5 stars (189 reviews)
- [Gearset DevOps](https://www.g2.com/products/gearset-devops/reviews) — 4.7/5 stars (294 reviews)
- [Commvault Cloud](https://www.g2.com/products/commvault-cloud/reviews) — 4.3/5 stars (181 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1436 reviews)
- [Flosum](https://www.g2.com/products/flosum/reviews) — 4.8/5 stars (214 reviews)
- [OpenText Cloudally Backup for Microsoft 365](https://www.g2.com/products/opentext-cloudally-backup-for-microsoft-365/reviews) — 4.4/5 stars (27 reviews)
- [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (359 reviews)

---
## Top Discussions

### Cove Data Protection

- Title: [What is Cove Data Protection used for?](https://www.g2.com/discussions/what-is-cove-data-protection-used-for) — 1 comment
  > **Top comment:** "Cove Data Protection is used to backup servers, computers, and VM's. You can use cloud backups and/or local backups. Then restore from either"
- Title: [What is backup monitoring?](https://www.g2.com/discussions/cove-data-protection-what-is-backup-monitoring) — 1 comment, 1 upvote
  > **Top comment:** "Backup monitoring refers to the process of monitoring and managing data backups to ensure that they are running successfully and that the data being backed..."
- Title: [Does SolarWinds own the physical data centers?](https://www.g2.com/discussions/data-center-certification-7b9e8f18-37d7-4003-9dc9-a3f15bb38e93) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Apologies for the long delayed response - we just found out about this discussion area. The 30+ private cloud data centers where our backups are stored are..."
- Title: [In what countries are the cloud storage data centers located?](https://www.g2.com/discussions/data-center-certification-c4a066d2-4296-4811-8190-c963f2ab4e6d) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Apologies for the long delayed response - we just found out about this discussion area. SolarWinds stores backups in more than 30 ISO or SOC certified data..."
- Title: [How does SolarWinds secure data in transit to/from its private cloud?](https://www.g2.com/discussions/data-protection-6fe9924a-43e2-4e4e-881e-79fc16abc950) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Apologies for the long delayed response - we just found out about this discussion area.  SolarWinds Backups are AES 256-bit encrypted in transit and at rest...."

### Salesforce Backup & Recover

- Title: [How can I become Ownbackup agent?](https://www.g2.com/discussions/how-can-i-become-ownbackup-agent) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Details here, Moses: https://www.ownbackup.com/partners"
- Title: [Why only few options are available for deploying metadata from one Environment to the other](https://www.g2.com/discussions/27074-why-only-few-options-are-available-for-deploying-metadata-from-one-environment-to-the-other) — 1 comment
  > **Top comment:** "Hi Murthy,
You might benefit reaching out to OwnBackup's support, support@ownbackup.com. They do take submissions for enhancements too.

In my personal..."
- Title: [when is the new version go live?](https://www.g2.com/discussions/25485-when-is-the-new-version-go-live) — 1 comment, 1 upvote
  > **Top comment:** "Hey Dor,

OwnBackup is a SaaS application with updates provided automatically.  Any major updates will be communicated to all customers.
 
Information..."
- Title: [What is the best way to ensure 3rd party products built natively within the SalesForce environment are also properly captured and backup?](https://www.g2.com/discussions/25403-what-is-the-best-way-to-ensure-3rd-party-products-built-natively-within-the-salesforce-environment-are-also-properly-captured-and-backup) — 1 comment, 1 upvote
  > **Top comment:** "Hi Jordan,

My name is Gadi Vered and I am responsible for Customer Support at OwnBackup. We would like to assist and get to the bottom of this, so we have..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cove-data-protection-vs-salesforce-backup-recover)