G2 reviewers report that HorizonIQ Cloud excels in customer support, with users highlighting the availability and friendliness of the support staff. Many appreciate the flexibility in problem-solving, which adds significant value to their experience.
Users say that Cove Data Protection offers a user-friendly interface that simplifies the backup process. Reviewers mention that the installation of agents is seamless, requiring no reboots, which enhances the overall usability of the software.
According to verified reviews, HorizonIQ Cloud is praised for its high-performance deployments and low latency, making it a strong choice for organizations needing reliable compute services across various regions.
Reviewers mention that while Cove Data Protection is effective for managing backup statuses across multiple devices, some users feel it could improve in terms of customer service response times, despite generally positive feedback on support options.
G2 reviewers highlight that HorizonIQ Cloud has a strong focus on meeting specific user requirements, with a notable score in this area, indicating that it aligns well with the needs of small businesses looking for tailored solutions.
Users report that Cove Data Protection, while powerful and efficient, sometimes lacks the depth of features that HorizonIQ Cloud offers, particularly in terms of flexibility and customization options for different business needs.
Pricing
Entry-Level Pricing
Cove Data Protection
No pricing available
HorizonIQ Cloud
No pricing available
Free Trial
Cove Data Protection
Free Trial is available
HorizonIQ Cloud
No trial information available
Ratings
Meets Requirements
8.9
337
9.5
33
Ease of Use
9.0
345
9.3
33
Ease of Setup
9.1
319
9.4
27
Ease of Admin
8.9
313
9.1
28
Quality of Support
8.5
321
9.5
33
Has the product been a good partner in doing business?
How does SolarWinds secure data in transit to/from its private cloud?
1 Comment
Official Response from Cove Data Protection
Apologies for the long delayed response - we just found out about this discussion area. SolarWinds Backups are AES 256-bit encrypted in transit and at rest....Read more
In what countries are the cloud storage data centers located?
1 Comment
Official Response from Cove Data Protection
Apologies for the long delayed response - we just found out about this discussion area. SolarWinds stores backups in more than 30 ISO or SOC certified data...Read more
Does SolarWinds own the physical data centers?
1 Comment
Official Response from Cove Data Protection
Apologies for the long delayed response - we just found out about this discussion area. The 30+ private cloud data centers where our backups are stored are...Read more
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