# Cove Data Protection vs CrashPlan SMB Comparison --- ## AI Generated Summary - **G2 reviewers report** that Cove Data Protection excels in user satisfaction, boasting a significantly higher overall score compared to CrashPlan SMB. Users appreciate its **intuitive user interface** and the ability to manage multiple backups efficiently, making it a favorite among small businesses. - **According to verified reviews** , Cove Data Protection's implementation process is praised for being quick and straightforward. Users highlight that **no reboots are needed** when installing agents, which streamlines the onboarding experience, unlike CrashPlan SMB, where some users find the setup less seamless. - **Reviewers mention** that while both products are easy to use, Cove Data Protection stands out for its **proactive monitoring capabilities**. Users have noted that it allows technicians to keep track of backup statuses across many devices, enhancing operational efficiency. - **Users say** that CrashPlan SMB offers a robust centralized admin panel, which is particularly beneficial for organizations with a high number of Mac users. This feature allows for easy file recovery and user management, although it may not match the overall satisfaction levels seen with Cove Data Protection. - **Reviewers highlight** that while both products provide good support, Cove Data Protection's customer service is noted for its **variety of options and quick response times**. In contrast, CrashPlan SMB has received mixed feedback regarding support, indicating room for improvement. - **According to recent user feedback** , Cove Data Protection is recognized for its **speed and efficiency** , with users stating it "doesn't take a PhD to use." This ease of use is a significant advantage over CrashPlan SMB, which, while functional, may not deliver the same level of user-friendliness. | | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | | **Total Reviews** | 432 | 415 | | **Largest Market Segment** | Small-Business (75.4% of reviews) | Mid-Market (35.4% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Cove Data Protection Pros: - Ease of Use (126 reviews) - Backup Solutions (71 reviews) Cons: - Backup Issues (39 reviews) - Backup Failures (23 reviews) ### CrashPlan SMB Pros: - Backup Solutions (11 reviews) - Ease of Use (9 reviews) Cons: - Backup Issues (6 reviews) - Missing Features (4 reviews) --- ## Ratings Comparison | Rating | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Meets Requirements** | 8.9 (345 reviews) | 9.0 (385 reviews) | | **Ease of Use** | 9.0 (369 reviews) | 9.0 (386 reviews) | | **Ease of Setup** | 9.1 (327 reviews) | 8.6 (275 reviews) | | **Ease of Admin** | 8.9 (316 reviews) | 8.7 (274 reviews) | | **Quality of Support** | 8.5 (343 reviews) | 8.9 (330 reviews) | | **Has the product been a good partner in doing business?** | 8.9 (316 reviews) | 9.1 (268 reviews) | | **Product Direction (% positive)** | 9.0 (335 reviews) | 8.1 (385 reviews) | --- ## Pricing ### Cove Data Protection #### Entry-Level Pricing No pricing available #### Free Trial Yes ### CrashPlan SMB #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Server Backup | Product | Score | Reviews | |---|---|---| | **Cove Data Protection** | 8.0/10 | 156 | | **CrashPlan SMB** | N/A | N/A | #### Compatibility | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **File Server Backup** | 9.2 (142 reviews) | Not enough data | | **Database Server Backup** | 8.9 (133 reviews) | Not enough data | | **Virtual Machines** | 8.8 (134 reviews) | Not enough data | | **Repository Models** | 8.4 (126 reviews) | Not enough data | #### Management | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Continuous Backup** | 8.9 (125 reviews) | Not enough data | | **Disaster Recovery** | 8.8 (137 reviews) | Not enough data | | **Storage Capacity** | 9.0 (130 reviews) | Not enough data | | **Remote Backup** | 9.2 (136 reviews) | Not enough data | | **Activity Monitoring** | Feature Not Available | Not enough data | #### Compliance | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Security Standards** | 8.8 (127 reviews) | Not enough data | | **Cloud Data Protection** | 9.1 (134 reviews) | Not enough data | | **Data Deduplication** | 8.8 (126 reviews) | Not enough data | #### Agentic AI - Server Backup | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Autonomous Task Execution** | 6.4 (6 reviews) | Not enough data | | **Multi-step Planning** | 6.4 (6 reviews) | Not enough data | | **Cross-system Integration** | 6.4 (6 reviews) | Not enough data | | **Adaptive Learning** | 6.4 (6 reviews) | Not enough data | | **Proactive Assistance** | 6.4 (6 reviews) | Not enough data | | **Decision Making** | 6.4 (6 reviews) | Not enough data | ### Online Backup | Product | Score | Reviews | |---|---|---| | **Cove Data Protection** | 7.6/10 | 161 | | **CrashPlan SMB** | 9.2/10 | 44 | #### Functionality | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Real-time Sync** | 8.3 (144 reviews) | 9.2 (25 reviews) | | **Storage Capacity** | 8.8 (149 reviews) | 9.5 (40 reviews) | | **Remote Backup** | 9.0 (150 reviews) | 9.3 (40 reviews) | | **Versioning** | 8.6 (148 reviews) | 9.0 (31 reviews) | #### Compatibility | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Disk Backup** | 8.8 (150 reviews) | Feature Not Available | | **Local Backup** | 8.3 (147 reviews) | 8.6 (26 reviews) | | **Storage Formats** | 8.3 (145 reviews) | 9.4 (24 reviews) | #### Management | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **File Sharing** | 7.5 (142 reviews) | Feature Not Available | | **Security Standards** | 8.5 (148 reviews) | 9.2 (35 reviews) | | **Encrypted Storage** | 8.8 (151 reviews) | 9.4 (42 reviews) | #### Agentic AI - Online Backup | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Autonomous Task Execution** | 6.0 (7 reviews) | Not enough data | | **Multi-step Planning** | 6.0 (7 reviews) | Not enough data | | **Cross-system Integration** | 6.9 (7 reviews) | Not enough data | | **Adaptive Learning** | 6.2 (7 reviews) | Not enough data | | **Proactive Assistance** | 6.0 (7 reviews) | Not enough data | | **Decision Making** | 6.0 (7 reviews) | Not enough data | ### SaaS Backup | Product | Score | Reviews | |---|---|---| | **Cove Data Protection** | 8.8/10 | 61 | | **CrashPlan SMB** | N/A | N/A | #### Functionality | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Real-time Sync** | 8.6 (53 reviews) | Not enough data | | **Storage Capacity** | 9.0 (54 reviews) | Not enough data | | **Remote Backup** | 9.3 (55 reviews) | Not enough data | | **Versioning** | 9.0 (56 reviews) | Not enough data | #### Compatibility | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Endpoint Variety** | 9.1 (52 reviews) | Not enough data | | **SaaS Application Variety** | 8.3 (50 reviews) | Not enough data | | **Storage Formats** | 8.8 (49 reviews) | Not enough data | #### Management | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **File Sharing** | 7.9 (50 reviews) | Not enough data | | **Security Standards** | 8.9 (52 reviews) | Not enough data | | **Encrypted Storage** | 9.1 (54 reviews) | Not enough data | #### Agentic AI - SaaS Backup | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### File Recovery | Product | Score | Reviews | |---|---|---| | **Cove Data Protection** | 8.2/10 | 121 | | **CrashPlan SMB** | 9.2/10 | 10 | #### Compatibility | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **File Formats** | 8.5 (112 reviews) | 9.6 (8 reviews) | | **Partitions** | 8.3 (113 reviews) | Feature Not Available | #### Management | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Backup** | 9.1 (115 reviews) | 9.5 (10 reviews) | | **Storage** | 9.0 (112 reviews) | 9.5 (10 reviews) | | **File Scan** | Feature Not Available | 8.2 (10 reviews) | #### Security | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Encryption** | 8.6 (110 reviews) | 9.1 (9 reviews) | | **Data Protection** | 8.9 (113 reviews) | 9.4 (9 reviews) | | **File Deletion** | 8.7 (111 reviews) | Feature Not Available | #### Agentic AI - File Recovery | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Autonomous Task Execution** | 6.4 (6 reviews) | Not enough data | | **Cross-system Integration** | 6.4 (6 reviews) | Not enough data | ### Disaster Recovery | Product | Score | Reviews | |---|---|---| | **Cove Data Protection** | 7.4/10 | 116 | | **CrashPlan SMB** | 8.1/10 | 8 | #### Functionality | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **On Premises Recovery** | 8.8 (108 reviews) | 8.1 (8 reviews) | | **Cloud Recovery** | 8.8 (111 reviews) | Feature Not Available | | **Prior State Recovery** | 8.8 (109 reviews) | Feature Not Available | | **Recovery Automation** | 8.6 (107 reviews) | 7.3 (8 reviews) | #### Management | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Local Management** | 8.5 (108 reviews) | 9.3 (7 reviews) | | **Infrastructure Compatibility** | 8.8 (110 reviews) | 8.3 (6 reviews) | | **Solution Integration** | 8.4 (111 reviews) | 7.2 (6 reviews) | | **Real-Time Analytics** | 8.6 (107 reviews) | 8.3 (6 reviews) | #### Agentic AI - Disaster Recovery | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Autonomous Task Execution** | 5.7 (7 reviews) | Not enough data | | **Multi-step Planning** | 5.7 (7 reviews) | Not enough data | | **Cross-system Integration** | 6.7 (7 reviews) | Not enough data | | **Adaptive Learning** | 5.7 (7 reviews) | Not enough data | | **Natural Language Interaction** | 5.7 (7 reviews) | Not enough data | | **Proactive Assistance** | 6.0 (7 reviews) | Not enough data | | **Decision Making** | 5.7 (7 reviews) | Not enough data | ### Disaster Recovery as a Service (DRaaS) | Product | Score | Reviews | |---|---|---| | **Cove Data Protection** | 8.7/10 | 42 | | **CrashPlan SMB** | N/A | N/A | #### Solution Provision | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Service Provision** | 8.7 (41 reviews) | Not enough data | | **Pay by Usage** | 8.3 (39 reviews) | Not enough data | | **System Failover** | 8.8 (39 reviews) | Not enough data | | **Off-Site Data Storage** | 9.4 (40 reviews) | Not enough data | | **Data Replication** | Feature Not Available | Not enough data | #### Management | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Infrastructure Compatibility** | 8.8 (39 reviews) | Not enough data | | **Solution Integration** | 8.3 (40 reviews) | Not enough data | | **Real-Time Analytics** | 8.7 (38 reviews) | Not enough data | | **RTO and RPO Management** | Feature Not Available | Not enough data | #### Agentic AI - Disaster Recovery as a Service (DRaaS) | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### PC Backup | Product | Score | Reviews | |---|---|---| | **Cove Data Protection** | N/A | N/A | | **CrashPlan SMB** | 8.2/10 | 7 | #### Functionality | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Incremental Backup** | Not enough data | 8.3 (6 reviews) | | **OS Boot Recovery** | Not enough data | Feature Not Available | | **Bootable Disk** | Not enough data | Feature Not Available | | **Online Restore** | Not enough data | 9.2 (6 reviews) | #### Performance | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Multiple Backup Versions** | Not enough data | 7.4 (7 reviews) | | **Unlimited Backup** | Not enough data | 8.3 (7 reviews) | | **Deduplication** | Not enough data | 8.6 (6 reviews) | | **Lag Free Operation** | Not enough data | 7.5 (6 reviews) | #### Agentic AI - PC Backup | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Backup | Product | Score | Reviews | |---|---|---| | **Cove Data Protection** | N/A | N/A | | **CrashPlan SMB** | N/A | N/A | #### Management | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Disaster Recovery** | Not enough data | Not enough data | | **Remote Backup** | Not enough data | Not enough data | | **Storage Formats** | Not enough data | Not enough data | | **Scheduled Backups** | Not enough data | Not enough data | | **On-Demand Restoration** | Not enough data | Not enough data | #### Reporting | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Activity Monitoring** | Not enough data | Not enough data | | **Documentation** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | #### Security | Feature | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Data Encryption** | Not enough data | Not enough data | | **Security and Compliance** | Not enough data | Not enough data | | **Deduplication ** | Not enough data | Not enough data | --- ## Categories **Shared Categories (3):** [Disaster Recovery Software](https://www.g2.com/categories/disaster-recovery), [Online Backup Software](https://www.g2.com/categories/online-backup), [File Recovery Software](https://www.g2.com/categories/file-recovery-software) **Unique to Cove Data Protection (3):** [Server Backup Software](https://www.g2.com/categories/server-backup), [SaaS Backup Software](https://www.g2.com/categories/saas-backup), [Disaster Recovery as a Service (DRaaS) Solutions](https://www.g2.com/categories/disaster-recovery-as-a-service-draas) **Unique to CrashPlan SMB (1):** [PC Backup Software](https://www.g2.com/categories/pc-backup) --- ## Reviewer Demographics ### By Company Size | Segment | Cove Data Protection | CrashPlan SMB | |---|---|---| | **Small-Business** | 75.4% | 30.9% | | **Mid-Market** | 21.5% | 35.4% | | **Enterprise** | 3.2% | 33.7% | ### By Industry #### Cove Data Protection - **Information Technology and Services:** 50.5% - **Computer & Network Security:** 20.2% - **Accounting:** 2.4% - **Computer Networking:** 2.4% - **Computer Software:** 2.4% - **Hospital & Health Care:** 2.1% - **Telecommunications:** 1.2% - **Banking:** 1.0% - **Computer Hardware:** 1.0% - **Financial Services:** 1.0% - **Other:** 16.0% #### CrashPlan SMB - **Information Technology and Services:** 17.8% - **Higher Education:** 12.6% - **Computer Software:** 9.7% - **Internet:** 4.2% - **Marketing and Advertising:** 4.0% - **Computer Networking:** 3.7% - **Hospital & Health Care:** 3.5% - **Computer & Network Security:** 3.2% - **Research:** 2.2% - **Photography:** 2.0% - **Other:** 37.1% --- ## Alternatives ### Alternatives to Cove Data Protection - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (721 reviews) - [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews) — 4.6/5 stars (285 reviews) - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (735 reviews) - [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) — 4.5/5 stars (548 reviews) - [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) — 4.2/5 stars (457 reviews) - [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) — 4.4/5 stars (1939 reviews) - [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (354 reviews) - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1380 reviews) - [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (391 reviews) - [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews) ### Alternatives to CrashPlan SMB - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (721 reviews) - [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) — 4.4/5 stars (1939 reviews) - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (735 reviews) - [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) — 4.5/5 stars (548 reviews) - [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews) - [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews) — 4.6/5 stars (285 reviews) - [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) — 4.2/5 stars (457 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4312 reviews) - [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (391 reviews) - [EaseUS Data Recovery](https://www.g2.com/products/easeus/reviews) — 4.8/5 stars (402 reviews) --- ## Top Discussions ### Cove Data Protection - Title: [What is Cove Data Protection used for?](https://www.g2.com/discussions/what-is-cove-data-protection-used-for) — 1 comment > **Top comment:** "Cove Data Protection is used to backup servers, computers, and VM's. You can use cloud backups and/or local backups. Then restore from either" - Title: [What is backup monitoring?](https://www.g2.com/discussions/cove-data-protection-what-is-backup-monitoring) — 1 comment, 1 upvote > **Top comment:** "Backup monitoring refers to the process of monitoring and managing data backups to ensure that they are running successfully and that the data being backed..." - Title: [Does SolarWinds own the physical data centers?](https://www.g2.com/discussions/data-center-certification-7b9e8f18-37d7-4003-9dc9-a3f15bb38e93) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Apologies for the long delayed response - we just found out about this discussion area. The 30+ private cloud data centers where our backups are stored are..." - Title: [In what countries are the cloud storage data centers located?](https://www.g2.com/discussions/data-center-certification-c4a066d2-4296-4811-8190-c963f2ab4e6d) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Apologies for the long delayed response - we just found out about this discussion area. SolarWinds stores backups in more than 30 ISO or SOC certified data..." - Title: [How does SolarWinds secure data in transit to/from its private cloud?](https://www.g2.com/discussions/data-protection-6fe9924a-43e2-4e4e-881e-79fc16abc950) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Apologies for the long delayed response - we just found out about this discussion area. SolarWinds Backups are AES 256-bit encrypted in transit and at rest...." ### CrashPlan SMB - Title: [Is CrashPlan free?](https://www.g2.com/discussions/is-crashplan-free) — 1 comment > **Top comment:** "No" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cove-data-protection-vs-crashplan-smb)