Compare Coupa and SAP Concur 
At a Glance
Market Segments
Enterprise (62.4% of reviews)
Enterprise (55.0% of reviews)
Entry-Level Pricing
650-931-3200 ext. 1
$9/report average price*
Coupa
Star Rating
(567)4.2 out of 5
Market Segments
Enterprise (62.4% of reviews)
Pros & Cons
Entry-Level Pricing
650-931-3200 ext. 1
Learn more about CoupaSAP Concur
Star Rating
(6,979)4.0 out of 5
Market Segments
Enterprise (55.0% of reviews)
Pros & Cons
Entry-Level Pricing
$9/report average price*
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Concur excels in managing business expenses, with users appreciating its ability to handle both personal and team expenses seamlessly. The integration of travel booking for flights and accommodations within the same app is particularly highlighted as a major convenience.
- Users say that Coupa offers a user-friendly interface that simplifies procurement processes. Reviewers mention that the ability to view all details on a single screen enhances efficiency, making it easier to manage bulk orders and streamline expenses.
- According to verified reviews, SAP Concur's implementation process is praised for its speed and ease, with many users noting the intuitive onboarding wizard that helps new users get started quickly. This contrasts with Coupa, where some users have expressed challenges in setup and configuration.
- Reviewers mention that SAP Concur's AI-driven enhancements significantly improve accuracy and productivity, making it a reliable tool for managing business travel and expenses. In comparison, while Coupa automates procurement and expense processes, some users feel it lacks the same level of advanced features.
- G2 reviewers highlight the quality of customer support provided by SAP Concur, with many users reporting positive experiences and quick resolutions to issues. Coupa, while also noted for its support, has received slightly lower ratings in this area, indicating room for improvement.
- Users report that SAP Concur's comprehensive features, such as digital receipt management and automated reminders, contribute to a more organized expense tracking experience. Coupa, while effective for procurement, may not offer the same depth in expense management features, leading some users to prefer SAP Concur for this aspect.
Pricing
Entry-Level Pricing
SAP Concur
Automate
$9
/report average price*
Automate spending processes for more visibility and control.
- Automated expense reporting and receipt capture
- Customizable spending policies
- Dashboard reporting for visibility
Free Trial
Coupa
No trial information availableSAP Concur
Free Trial is available
Ratings
Meets Requirements
8.1
477
8.7
5,908
Ease of Use
8.3
482
8.0
5,969
Ease of Setup
7.4
280
8.0
1,334
Ease of Admin
7.7
238
8.1
885
Quality of Support
7.6
428
8.0
4,307
Has the product been a good partner in doing business?
8.1
245
8.1
867
Product Direction (% positive)
8.6
479
7.3
5,803
Features by Category
Expense Reports
8.3
65
8.5
4497
|
Verified
7.4
57
8.6
3551
|
Verified
7.6
54
8.0
3494
|
Verified
7.9
56
8.5
4296
|
Verified
8.4
58
8.8
4149
|
Verified
7.7
48
8.5
2095
|
Verified
7.9
35
8.6
2879
|
Verified
Agentic AI - Expense Management
Not enough data
8.1
96
Not enough data
8.1
108
Travel Management
7.5
34
8.2
3387
|
Verified
7.4
24
8.3
3214
|
Verified
7.6
25
8.5
3159
|
Verified
6.7
27
8.3
2372
|
Verified
Client Invoicing
8.2
46
8.3
1561
|
Verified
8.5
39
8.5
1729
|
Verified
7.6
41
8.3
1371
|
Verified
Generative AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
8.2
54
8.8
3713
|
Verified
8.2
45
8.6
2458
|
Verified
7.3
31
8.6
2689
|
Verified
Platform
7.0
23
7.8
711
|
Verified
7.6
31
8.1
2079
|
Verified
Administration
7.5
29
8.3
1162
|
Verified
Administration
7.8
55
8.3
1411
|
Verified
8.2
54
8.4
1683
|
Verified
8.3
56
8.4
1593
|
Verified
7.9
49
8.5
1515
|
Verified
8.2
56
8.6
1576
|
Verified
Platform
7.4
55
8.4
1724
|
Verified
7.5
45
8.2
1169
|
Verified
7.9
42
8.3
1123
|
Verified
8.2
53
8.3
1965
|
Verified
7.0
45
8.3
1612
|
Verified
6.8
33
Feature Not Available
Contract Management Platform Features
7.1
52
Not enough data
7.0
51
Not enough data
6.7
50
Not enough data
7.4
48
Not enough data
7.1
46
Not enough data
8.4
50
Not enough data
7.8
49
Not enough data
7.4
46
Not enough data
7.1
49
Not enough data
7.3
49
Not enough data
Generative AI
6.9
27
Not enough data
6.9
27
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Payment Methods
7.1
8
Not enough data
7.6
7
Not enough data
8.1
6
Not enough data
Payment Processing
8.1
9
Not enough data
8.1
7
Not enough data
9.2
8
Not enough data
7.9
7
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
8.1
8
Not enough data
Security and Compliance
6.4
6
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
6.7
6
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Integration
7.0
5
Not enough data
6.7
6
Not enough data
7.2
6
Not enough data
Payment Types
7.6
7
Not enough data
6.0
5
Not enough data
5.7
5
Not enough data
Agentic AI - Enterprise Payment
Not enough data
Not enough data
Routing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.1
8
Not enough data
8.5
8
Not enough data
Analytics - Supply Chain Cost-To-Serve Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.8
8
Not enough data
8.8
7
Not enough data
Analytics
7.6
7
Not enough data
6.9
7
Not enough data
7.9
8
Not enough data
8.0
9
Not enough data
Warehouse Management
6.9
6
Not enough data
8.7
9
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Cash Management
7.4
7
Not enough data
5.2
7
Not enough data
5.5
7
Not enough data
7.9
7
Not enough data
6.2
7
Not enough data
6.7
6
Not enough data
Risk and Compliance
6.9
7
Not enough data
5.8
8
Not enough data
6.4
6
Not enough data
7.8
6
Not enough data
Analytics
8.3
6
Not enough data
7.1
7
Not enough data
6.4
6
Not enough data
7.2
6
Not enough data
Banking
7.8
6
Not enough data
7.8
6
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
Integration
6.9
7
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
7.1
8
Not enough data
Financial Data Transfer
7.3
8
Not enough data
8.1
9
Not enough data
8.0
9
Not enough data
7.4
9
Not enough data
Agentic AI - Treasury Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
8.0
49
Not enough data
8.7
54
Not enough data
7.9
47
Not enough data
Performance
7.5
47
Not enough data
7.4
45
Not enough data
6.8
40
Not enough data
7.2
44
Not enough data
Payment Cards
6.9
25
Not enough data
7.2
23
Not enough data
7.5
24
Not enough data
Reporting
8.2
33
Not enough data
8.4
33
Not enough data
8.1
33
Not enough data
7.7
25
Not enough data
Payments
7.7
34
Not enough data
7.6
26
Not enough data
7.2
29
Not enough data
7.0
26
Not enough data
Fraud & Risk Management
7.9
37
Not enough data
7.9
25
Not enough data
8.0
30
Not enough data
Agentic AI - Spend Management
Not enough data
Not enough data
Management
8.3
32
Not enough data
8.0
30
Not enough data
8.2
26
Not enough data
Performance
7.3
22
Not enough data
7.3
20
Not enough data
6.9
18
Not enough data
Supplier Information
8.2
29
Not enough data
7.9
18
Not enough data
8.1
25
Not enough data
Planning
8.1
115
Not enough data
7.3
90
Not enough data
7.8
102
Not enough data
8.5
103
Not enough data
Execution
6.9
91
Not enough data
8.4
110
Not enough data
8.2
109
Not enough data
Analytics
8.2
98
Not enough data
8.0
103
Not enough data
8.0
98
Not enough data
Agentic AI - Procure to Pay
Not enough data
Not enough data
Data Management
7.6
90
Not enough data
7.7
95
Not enough data
7.3
83
Not enough data
7.7
98
Not enough data
7.0
79
Not enough data
Agentic AI - Accounts Payable (AP) and Spend Analysis
Not enough data
Not enough data
Analytics
7.3
81
Not enough data
7.2
85
Not enough data
7.9
87
Not enough data
7.1
87
Not enough data
Recovery
7.6
83
Not enough data
7.1
80
Not enough data
AP Data Processing
8.1
89
Not enough data
8.1
82
Not enough data
7.9
89
Not enough data
Invoice Management
7.6
44
9.2
107
7.5
57
Feature Not Available
7.8
46
9.2
99
Invoice Processing
7.8
55
9.3
98
7.6
52
9.2
103
8.0
57
9.3
105
7.1
41
9.3
98
Analytics
8.0
57
9.2
106
7.2
44
Feature Not Available
7.1
47
9.2
98
Integration
7.9
50
9.3
108
7.6
52
9.3
102
7.6
51
9.2
106
Risk
7.2
53
Feature Not Available
7.1
44
Feature Not Available
6.8
45
Feature Not Available
Recovery
7.4
35
9.0
99
7.0
58
9.2
102
Audit
7.7
58
9.2
98
7.2
40
Feature Not Available
7.5
40
9.1
97
7.3
54
9.3
102
Fraud
7.1
43
9.1
97
7.0
45
9.1
102
7.5
45
9.3
100
Agentic AI - AP Automation
Not enough data
9.4
23
Not enough data
9.3
23
Not enough data
9.4
22
Invoice Generation
7.2
65
8.6
367
|
Verified
7.7
70
8.9
389
|
Verified
6.8
67
8.8
354
|
Verified
Invoice Processing
8.5
80
8.9
437
|
Verified
7.8
70
Feature Not Available
7.5
59
Feature Not Available
7.8
62
9.0
225
|
Verified
Analytics
7.6
77
Feature Not Available
6.7
56
8.7
325
|
Verified
6.8
61
8.8
296
|
Verified
7.7
61
9.1
229
|
Verified
Integration
7.7
66
8.8
357
|
Verified
7.8
63
Feature Not Available
7.7
64
8.8
329
|
Verified
7.7
57
8.9
210
|
Verified
Agentic AI - Invoice Management
Not enough data
8.6
45
Not enough data
8.8
46
Not enough data
8.8
47
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.4
74
Not enough data
7.7
66
Not enough data
7.9
66
Not enough data
7.8
68
Not enough data
Planning
7.9
74
Not enough data
7.0
64
Not enough data
7.5
67
Not enough data
8.1
69
Not enough data
Invoice Management
7.6
58
Not enough data
7.7
66
Not enough data
7.4
58
Not enough data
Supplier Management
7.2
66
Not enough data
7.2
64
Not enough data
6.7
58
Not enough data
Execution
7.0
58
Not enough data
8.3
69
Not enough data
7.6
65
Not enough data
Invoice Processing
7.9
60
Not enough data
7.4
57
Not enough data
7.9
59
Not enough data
7.3
53
Not enough data
7.5
57
Not enough data
Supplier Information
7.9
60
Not enough data
7.4
53
Not enough data
8.1
60
Not enough data
Analytics
7.6
58
Not enough data
7.9
57
Not enough data
7.6
58
Not enough data
8.0
61
Not enough data
7.1
52
Not enough data
Integration
7.6
55
Not enough data
7.3
55
Not enough data
7.5
59
Not enough data
8.1
62
Not enough data
Agentic AI - Purchasing
Not enough data
Not enough data
Not enough data
Not enough data
Expense Reporting
Not enough data
8.9
413
|
Verified
Not enough data
8.5
362
|
Verified
Not enough data
8.9
380
|
Verified
Not enough data
8.7
392
|
Verified
Travel Management
7.5
34
8.2
3387
|
Verified
7.4
24
8.3
3214
|
Verified
7.6
25
8.5
3159
|
Verified
6.7
27
8.3
2372
|
Verified
Approval
Not enough data
8.8
390
|
Verified
Not enough data
8.9
388
|
Verified
Not enough data
9.2
424
|
Verified
AI - Travel Management
Not enough data
8.1
100
Not enough data
8.1
99
Not enough data
8.3
105
Not enough data
8.3
103
Not enough data
8.5
102
Agentic AI - Travel Management
Not enough data
8.3
54
Not enough data
8.2
54
Employee Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sustainability & Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Supplier Marketplace
6.4
21
Not enough data
6.8
21
Not enough data
7.6
22
Not enough data
Contract Management
7.1
21
Not enough data
6.6
20
Not enough data
7.0
22
Not enough data
Data Collection
6.8
21
Not enough data
6.7
21
Not enough data
6.8
20
Not enough data
Project Management
7.3
22
Not enough data
6.9
21
Not enough data
7.1
21
Not enough data
Agentic AI - Strategic Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Supplier Collaboration - Supply Chain Business Networks
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Transaction Monitoring - Financial Fraud Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity & Authentication - Financial Fraud Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Behavioral & Analytics Detection - Financial Fraud Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Audit & Compliance - Financial Fraud Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing Automation - Autonomous Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Supplier Management & Discovery - Autonomous Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization & Decisioning- Autonomous Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence & Insights - Autonomous Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
AI & Agentic Capabilities - Autonomous Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Coupa and SAP Concur are categorized as AP Automation, Invoice Management, and Expense Management
Unique Categories
Coupa is categorized as Accounts Payable (AP) and Spend Analysis, Procure to Pay, Financial Fraud Prevention, Spend Management, Supplier Relationship Management (SRM), Treasury Management Systems, Supply Chain Planning, Supply Chain Business Networks, Supply Chain Cost-To-Serve Analytics, Route Planning, Strategic Sourcing, Demand Planning, Supply Chain Suites, Purchasing, Contract Management, Enterprise Payment, and Autonomous Sourcing
SAP Concur is categorized as Travel Management
Reviews
Reviewers' Company Size
Coupa
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Concur
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
8.6%
Information Technology and Services
7.7%
Accounting
6.2%
Financial Services
5.3%
Automotive
3.8%
Other
68.5%
Information Technology and Services
8.3%
Computer Software
7.0%
Hospital & Health Care
5.5%
Higher Education
4.4%
Financial Services
4.0%
Other
70.7%
Discussions
Is coupa an ERP system?
1 Comment
DH
Coupa is not an ERP system. It's an S2P system that integrates with any ERP.Read more
Can Coupa Expenses users create and submit full expense reports on their mobile phone?
1 Comment
Official Response from Coupa for Travel & Expense
The Coupa Expenses mobile app is designed for users to submit complete expense reports easily while on the go. With an intuitive design and features such as...Read more
Does Coupa support corporate cards?
1 Comment
Official Response from Coupa for Travel & Expense
We fully support integrations with all major corporate card providers, including Visa, Amex, and Mastercard. Transactions coming in through a corporate card...Read more
What is SAP Concur used for?
6 Comments
JM
Concur is used for logging and submitting expenses, travel, mileage, etc.Read more
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