G2 reviewers report that Coupa excels in providing visibility and control over spending, with users appreciating its ability to track purchases, approvals, invoices, and expenses all in one place. This integration helps streamline processes, reducing the need to juggle multiple systems.
Users say MHC Software stands out for its exceptional customer service, with many highlighting the support staff as "extremely helpful and knowledgeable." This level of support can be crucial for organizations that require quick assistance and guidance.
Reviewers mention that Coupa's automation features, such as three-way matching, significantly save time and enhance efficiency. Users find the tool easy to learn and navigate, which can lead to a smoother onboarding experience for new team members.
According to verified reviews, MHC Software is praised for its ease of maintenance and document accessibility. Users appreciate the straightforward interface that allows for quick access to documents, making it a practical choice for daily operations.
G2 reviewers highlight that while Coupa has a strong presence in the enterprise market, it sometimes faces challenges in meeting specific workflow needs, with some users noting configuration difficulties. This could be a consideration for businesses with unique requirements.
Users report that MHC Software, despite having a lower overall G2 Score, still delivers a solid performance in usability, with many finding it easy to use. This can be particularly beneficial for teams looking for a user-friendly solution without extensive training.
MHC NorthStar is the intelligent content and workflow automation platform that empowers your people to take ownership of your processes, your documents, and your communications with the simplicity of a self-service model.
Coupa is not an ERP system. It's an S2P system that integrates with any ERP.Read more
Can Coupa Expenses Integrate with Travel Management Tools?
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Official Response from Coupa for Travel & Expense
Coupa Expenses is fully integrated with leading Corporate Travel Management Tools, such as Egencia and Sabre GetThere. If users book corporate travel through...Read more
Does Coupa support corporate cards?
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Official Response from Coupa for Travel & Expense
We fully support integrations with all major corporate card providers, including Visa, Amex, and Mastercard. Transactions coming in through a corporate card...Read more
We submitted a ticket last week and have not heard back from your support team. CSE: ZA1AWk, TKT: 2cs7qF
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SP
Thank you for sharing your comment. We were disappointed to hear you didn't receive a quick enough response to your email asking for support. Our team has...Read more
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