Compare Coupa and Docusign CLM 
At a Glance
Market Segments
Enterprise (62.6% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
650-931-3200 ext. 1
Contact for Pricing/ user, per month
Coupa
Star Rating
(561)4.2 out of 5
Market Segments
Enterprise (62.6% of reviews)
Pros & Cons
Entry-Level Pricing
650-931-3200 ext. 1
Learn more about CoupaDocusign CLM
Star Rating
(488)4.3 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact for Pricing/ user, per month
Learn more about Docusign CLMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Docusign CLM excels in automating the contract process, which significantly reduces manual storage and approval headaches. Users appreciate how it centralizes everything, making it easier to manage contracts without confusion.
- Users say that Coupa offers a user-friendly experience, particularly when creating purchase orders. Many find the process straightforward, with one reviewer highlighting the ability to schedule reports for recurring needs, which enhances efficiency.
- Reviewers mention that Docusign CLM's ease of use is a standout feature, especially for signing documents remotely. One user noted that the ability to get contracts signed without needing to be on-site is invaluable, showcasing its practicality for everyday business operations.
- According to verified reviews, Coupa faces challenges in matching specific workflow needs, with some users noting configuration difficulties. However, they still appreciate features like the ability to copy invoices from previous entries, which simplifies the invoicing process.
- G2 reviewers highlight that Docusign CLM provides robust support, with a quality of assistance that users find helpful. This is reflected in its higher ratings for support compared to Coupa, where users have expressed some concerns about the responsiveness of help resources.
- Users report that while both platforms have strong features, Docusign CLM generally receives higher satisfaction ratings across various metrics, including contract editing and collaboration tools, making it a more favorable choice for those prioritizing comprehensive contract management capabilities.
Pricing
Entry-Level Pricing
Docusign CLM
Enterprise Edition
Contact for Pricing
/ user, per month
Enterprise provides advanced functionality to fully streamline the process around your contracts and documents.
- Routing and approval contract workflow
- Advanced contract generation
- Full contract clause library
Free Trial
Coupa
No trial information availableDocusign CLM
No trial information availableRatings
Meets Requirements
8.1
474
8.8
410
Ease of Use
8.3
479
8.6
416
Ease of Setup
7.4
277
8.2
291
Ease of Admin
7.7
238
8.2
183
Quality of Support
7.6
425
8.5
356
Has the product been a good partner in doing business?
8.1
245
8.6
183
Product Direction (% positive)
8.6
478
8.7
411
Features by Category
Expense Reports
8.3
65
Not enough data
7.4
57
Not enough data
7.5
54
Not enough data
7.9
56
Not enough data
8.4
58
Not enough data
7.7
48
Not enough data
8.0
35
Not enough data
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
7.5
34
Not enough data
7.4
24
Not enough data
7.6
25
Not enough data
6.7
27
Not enough data
Client Invoicing
8.2
46
Not enough data
8.5
39
Not enough data
7.6
41
Not enough data
Mobile
8.2
54
Not enough data
8.2
45
Not enough data
7.3
31
Not enough data
Platform
7.0
23
Not enough data
7.6
31
Not enough data
Administration
7.5
29
Not enough data
Administration
7.8
55
Not enough data
8.2
54
Not enough data
8.3
56
Not enough data
7.9
49
Not enough data
8.3
56
Not enough data
Platform
7.3
55
Not enough data
7.5
45
Not enough data
7.9
42
Not enough data
8.2
53
Not enough data
7.1
45
Not enough data
6.8
33
Not enough data
Contract Management Platform Features
7.1
52
8.7
147
|
Verified
7.0
51
8.5
147
|
Verified
6.7
50
8.6
148
|
Verified
7.4
48
8.6
146
|
Verified
7.1
46
8.5
147
|
Verified
8.4
50
8.6
148
|
Verified
7.8
49
8.6
153
|
Verified
7.4
46
8.4
151
|
Verified
7.1
49
8.0
144
|
Verified
7.3
49
7.8
145
|
Verified
Generative AI
6.9
27
8.2
48
6.9
27
8.1
48
Agentic AI - Contract Management
Not enough data
Not enough data
Payment Methods
7.1
8
Not enough data
7.6
7
Not enough data
8.1
6
Not enough data
Payment Processing
8.1
9
Not enough data
8.1
7
Not enough data
9.2
8
Not enough data
7.9
7
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
8.1
8
Not enough data
Security and Compliance
6.4
6
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
6.7
6
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Integration
7.0
5
Not enough data
6.7
6
Not enough data
7.2
6
Not enough data
Payment Types
7.6
7
Not enough data
6.0
5
Not enough data
5.7
5
Not enough data
Agentic AI - Enterprise Payment
Not enough data
Not enough data
Routing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.1
8
Not enough data
8.5
8
Not enough data
Analytics - Supply Chain Cost-To-Serve Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.8
8
Not enough data
8.8
7
Not enough data
Analytics
7.6
7
Not enough data
6.9
7
Not enough data
7.9
8
Not enough data
8.0
9
Not enough data
Warehouse Management
6.9
6
Not enough data
8.7
9
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Cash Management
7.4
7
Not enough data
5.2
7
Not enough data
5.5
7
Not enough data
7.9
7
Not enough data
6.2
7
Not enough data
6.7
6
Not enough data
Risk and Compliance
6.9
7
Not enough data
5.8
8
Not enough data
6.4
6
Not enough data
7.8
6
Not enough data
Analytics
8.3
6
Not enough data
7.1
7
Not enough data
6.4
6
Not enough data
7.2
6
Not enough data
Banking
7.8
6
Not enough data
7.8
6
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
Integration
6.9
7
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
7.1
8
Not enough data
Financial Data Transfer
7.3
8
Not enough data
8.1
9
Not enough data
8.0
9
Not enough data
7.4
9
Not enough data
Agentic AI - Treasury Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
8.0
49
Not enough data
8.7
54
Not enough data
7.9
47
Not enough data
Performance
7.5
47
Not enough data
7.4
45
Not enough data
6.8
40
Not enough data
7.2
44
Not enough data
Payment Cards
6.9
25
Not enough data
7.2
23
Not enough data
7.5
24
Not enough data
Reporting
8.2
33
Not enough data
8.4
33
Not enough data
8.1
33
Not enough data
7.7
25
Not enough data
Payments
7.7
34
Not enough data
7.6
26
Not enough data
7.2
29
Not enough data
7.0
26
Not enough data
Fraud & Risk Management
7.9
37
Not enough data
7.9
25
Not enough data
8.0
30
Not enough data
Agentic AI - Spend Management
Not enough data
Not enough data
Management
8.3
32
Not enough data
8.0
30
Not enough data
8.2
26
Not enough data
Performance
7.3
22
Not enough data
7.3
20
Not enough data
6.9
18
Not enough data
Supplier Information
8.2
29
Not enough data
7.9
18
Not enough data
8.1
25
Not enough data
Planning
8.1
115
Not enough data
7.3
90
Not enough data
7.8
102
Not enough data
8.5
103
Not enough data
Execution
6.9
91
Not enough data
8.4
110
Not enough data
8.2
109
Not enough data
Analytics
8.2
98
Not enough data
8.0
103
Not enough data
8.0
98
Not enough data
Agentic AI - Procure to Pay
Not enough data
Not enough data
Data Management
7.6
90
Not enough data
7.7
95
Not enough data
7.3
83
Not enough data
7.7
98
Not enough data
7.0
79
Not enough data
Agentic AI - Accounts Payable (AP) and Spend Analysis
Not enough data
Not enough data
Analytics
7.3
81
Not enough data
7.2
85
Not enough data
7.9
87
Not enough data
7.1
87
Not enough data
Recovery
7.6
83
Not enough data
7.1
80
Not enough data
AP Data Processing
8.1
89
Not enough data
8.1
82
Not enough data
7.9
89
Not enough data
Invoice Management
7.6
44
Not enough data
7.5
57
Not enough data
7.8
46
Not enough data
Invoice Processing
7.8
55
Not enough data
7.6
52
Not enough data
8.0
57
Not enough data
7.1
41
Not enough data
Analytics
8.0
57
Not enough data
7.2
44
Not enough data
7.1
47
Not enough data
Integration
7.9
50
Not enough data
7.6
52
Not enough data
7.6
51
Not enough data
Risk
7.2
53
Not enough data
7.1
44
Not enough data
6.8
45
Not enough data
Recovery
7.4
35
Not enough data
7.0
58
Not enough data
Audit
7.7
58
Not enough data
7.2
40
Not enough data
7.5
40
Not enough data
7.3
54
Not enough data
Fraud
7.1
43
Not enough data
7.0
45
Not enough data
7.5
45
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Generation
7.2
65
Not enough data
7.7
70
Not enough data
6.8
67
Not enough data
Invoice Processing
8.5
80
Not enough data
7.8
70
Not enough data
7.5
59
Not enough data
7.8
62
Not enough data
Analytics
7.6
77
Not enough data
6.7
56
Not enough data
6.8
61
Not enough data
7.7
61
Not enough data
Integration
7.7
66
Not enough data
7.8
63
Not enough data
7.7
64
Not enough data
7.7
57
Not enough data
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.4
74
Not enough data
7.7
66
Not enough data
7.9
66
Not enough data
7.8
68
Not enough data
Planning
8.0
72
Not enough data
7.0
64
Not enough data
7.5
67
Not enough data
8.1
68
Not enough data
Invoice Management
7.6
58
Not enough data
7.7
66
Not enough data
7.4
58
Not enough data
Supplier Management
7.2
66
Not enough data
7.2
64
Not enough data
6.7
58
Not enough data
Execution
7.0
58
Not enough data
8.3
69
Not enough data
7.6
65
Not enough data
Invoice Processing
8.0
59
Not enough data
7.4
57
Not enough data
8.0
57
Not enough data
7.3
53
Not enough data
7.5
57
Not enough data
Supplier Information
7.9
60
Not enough data
7.4
53
Not enough data
8.1
60
Not enough data
Analytics
7.6
58
Not enough data
7.9
57
Not enough data
7.6
58
Not enough data
8.0
61
Not enough data
7.1
52
Not enough data
Integration
7.6
55
Not enough data
7.3
55
Not enough data
7.5
59
Not enough data
8.1
62
Not enough data
Agentic AI - Purchasing
Not enough data
Not enough data
Not enough data
Not enough data
Data Sources
Not enough data
8.6
84
Not enough data
8.1
78
Not enough data
9.0
85
Generation
Not enough data
8.6
83
Not enough data
8.7
83
Not enough data
8.4
81
Delivery
Not enough data
8.8
88
Not enough data
8.7
82
Not enough data
8.4
80
Generative AI
Not enough data
8.2
40
Not enough data
8.3
40
Not enough data
8.4
39
Not enough data
8.2
39
Agentic AI - Document Generation
Not enough data
8.7
5
Expense Reporting
8.2
10
Not enough data
8.1
9
Not enough data
8.6
11
Not enough data
7.3
11
Not enough data
Travel Management
7.5
34
Not enough data
7.4
24
Not enough data
7.6
25
Not enough data
6.7
27
Not enough data
Approval
8.0
10
Not enough data
8.5
11
Not enough data
8.5
11
Not enough data
AI - Travel Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Travel Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.4
36
Not enough data
8.6
38
Artificial Intelligence Capabilities
Not enough data
8.0
37
Not enough data
7.9
35
Not enough data
8.2
30
Contract Data
Not enough data
8.4
37
Not enough data
8.3
38
Not enough data
8.4
31
Not enough data
8.5
31
Generative AI
Not enough data
7.8
16
Contract Creation & Management
Not enough data
8.7
83
Not enough data
8.3
76
Not enough data
8.7
73
Not enough data
8.6
70
Collaboration
Not enough data
8.6
72
Not enough data
8.9
81
Other Platform Features
Not enough data
8.7
73
Not enough data
8.7
75
Not enough data
8.7
70
Not enough data
8.4
71
Not enough data
9.5
99
Contract Data
Not enough data
8.5
66
Not enough data
8.3
61
Generative AI
Not enough data
8.3
34
Not enough data
8.3
34
Agentic AI - Contract Lifecycle Management (CLM)
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
Not enough data
Supplier Marketplace
6.4
21
Not enough data
6.8
21
Not enough data
7.6
22
Not enough data
Contract Management
7.1
21
Not enough data
6.6
20
Not enough data
7.0
22
Not enough data
Data Collection
6.8
21
Not enough data
6.7
21
Not enough data
6.8
20
Not enough data
Project Management
7.3
22
Not enough data
6.9
21
Not enough data
7.1
21
Not enough data
Agentic AI - Strategic Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Supplier Collaboration - Supply Chain Business Networks
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
8.4
35
Not enough data
8.2
33
Not enough data
8.1
24
Not enough data
8.7
33
Not enough data
8.1
30
Not enough data
8.2
22
Not enough data
7.8
26
Not enough data
7.9
19
Not enough data
7.8
20
Not enough data
8.1
35
Not enough data
8.3
30
Not enough data
6.9
21
Workflow
Not enough data
7.9
29
Not enough data
8.0
30
Not enough data
8.1
26
Not enough data
Feature Not Available
Not enough data
8.0
19
Platform
Not enough data
Feature Not Available
Not enough data
8.1
34
Not enough data
8.1
29
Not enough data
8.4
27
Not enough data
8.2
24
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Transaction Monitoring - Financial Fraud Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity & Authentication - Financial Fraud Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Behavioral & Analytics Detection - Financial Fraud Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Audit & Compliance - Financial Fraud Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Coupa and Docusign CLM are categorized as Contract Management
Unique Categories
Coupa is categorized as Accounts Payable (AP) and Spend Analysis, Procure to Pay, Spend Management, Supplier Relationship Management (SRM), Treasury Management Systems, Supply Chain Planning, Supply Chain Business Networks, Supply Chain Cost-To-Serve Analytics, Route Planning, Enterprise Payment, AP Automation, Invoice Management, Strategic Sourcing, Travel Management, Expense Management, Demand Planning, Supply Chain Suites, Purchasing, and Financial Fraud Prevention
Docusign CLM is categorized as Contract Lifecycle Management (CLM), Contract Analytics, Document Generation, Enterprise Content Management (ECM), and Salesforce CRM Document Generation
Reviews
Reviewers' Company Size
Coupa
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Docusign CLM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
8.4%
Information Technology and Services
7.5%
Accounting
6.2%
Financial Services
5.3%
Automotive
3.8%
Other
68.7%
Information Technology and Services
14.8%
Computer Software
9.7%
Pharmaceuticals
5.5%
Financial Services
5.3%
Legal Services
4.6%
Other
60.0%
Discussions
Is coupa an ERP system?
1 Comment
DH
Coupa is not an ERP system. It's an S2P system that integrates with any ERP.Read more
Can Coupa Expenses Integrate with Travel Management Tools?
1 Comment
Official Response from Coupa for Travel & Expense
Coupa Expenses is fully integrated with leading Corporate Travel Management Tools, such as Egencia and Sabre GetThere. If users book corporate travel through...Read more
Does Coupa support corporate cards?
1 Comment
Official Response from Coupa for Travel & Expense
We fully support integrations with all major corporate card providers, including Visa, Amex, and Mastercard. Transactions coming in through a corporate card...Read more
What is a CLM system?
4 Comments
KS
CLM software helps businesses manage contracts from creation to execution. A powerful robust CLM software like Volody's AI CLM streamlines processes like...Read more
What is DocuSign CLM?
4 Comments
MG
Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the...Read more
What is DocuSign CLM used for?
2 Comments
MG
Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the...Read more
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