Compare Countly and WebEngage 
Featured Products
At a Glance
Market Segments
Small-Business (55.0% of reviews)
Mid-Market (55.4% of reviews)
Entry-Level Pricing
Free forever
Talk To Us Up To 10K Monthly Active Users (MAU)
Countly
Star Rating
(20)4.1 out of 5
Market Segments
Small-Business (55.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free forever
Browse all 2 pricing plansWebEngage
Star Rating
(743)4.5 out of 5
Market Segments
Mid-Market (55.4% of reviews)
Pros & Cons
Entry-Level Pricing
Talk To Us Up To 10K Monthly Active Users (MAU)
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that WebEngage excels in user engagement capabilities, with features that allow for seamless segmentation and multi-channel communication, making it easier for businesses to execute campaigns effectively. Users appreciate the platform's ability to unify user data, which enhances their marketing strategies.
- Users say Countly stands out for its open-source nature and self-hosted deployment options, which provide flexibility for those who prefer to manage their own infrastructure. Reviewers highlight its intuitive user interface, making it easy to track customer behaviors and events within mobile applications.
- According to verified reviews, WebEngage's customer support is frequently praised, with users noting that the team is responsive and helpful. This level of support is a significant advantage for businesses looking for assistance during implementation and ongoing use.
- Reviewers mention that Countly offers a straightforward setup process, which is beneficial for small businesses looking to get started quickly. Users appreciate the ease of understanding the analytics tool, which helps them make informed decisions based on customer data.
- G2 reviewers highlight that WebEngage's recent AI enhancements have significantly improved its analytics capabilities, making it a powerful tool for understanding customer behavior. Users are excited about the new features that enhance their ability to create personalized customer journeys.
- Users report that while Countly has a solid foundation for analytics, it may not offer the same level of advanced features as WebEngage, particularly for mid-market businesses that require more robust marketing automation tools. This difference can impact the scalability of marketing efforts as businesses grow.
Pricing
Entry-Level Pricing
Countly
Community Edition
Free forever
Your own analytics server.
Power of open source meets analytics.
- Selection of Countly features
- Self-hosted
- Non-commercial use
WebEngage
Solo Plan
Talk To Us
Up To 10K Monthly Active Users (MAU)
For businesses with up to 10k Monthly Active Users (MAU)
This plan provides you with Basic Analytics, Basic Segmentation, Engagement across all channels, Personalisation using user and events, 5 user journeys, Limited Third part integrations and Email only support.
If you have just acquired your customers, it’s time to retain them with Solo Plan exclusive to you!
- Basic analytics
- Basic segmentation
- Engage across all channels
Free Trial
Countly
Free Trial is available
WebEngage
No trial information availableRatings
Meets Requirements
8.2
19
8.5
626
Ease of Use
8.4
19
8.8
630
Ease of Setup
8.6
13
8.3
403
Ease of Admin
8.3
12
8.7
265
Quality of Support
8.0
18
8.6
618
Has the product been a good partner in doing business?
7.5
12
8.8
265
Product Direction (% positive)
9.4
18
9.6
603
Features by Category
Email Marketing
Not enough data
8.7
339
|
Verified
Not enough data
8.8
331
|
Verified
Not enough data
8.6
328
|
Verified
Not enough data
8.5
303
|
Verified
Online Marketing
Not enough data
8.1
258
Not enough data
8.3
308
|
Verified
Not enough data
8.6
308
|
Verified
Not enough data
8.3
306
|
Verified
Not enough data
Feature Not Available
Lead Management
Not enough data
8.3
296
|
Verified
Not enough data
8.4
294
|
Verified
Not enough data
8.7
324
|
Verified
Not enough data
8.2
270
|
Verified
Not enough data
8.5
281
|
Verified
Not enough data
8.6
299
|
Verified
Not enough data
8.4
287
|
Verified
Not enough data
8.4
279
|
Verified
Campaign Management
Not enough data
8.4
296
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
7.8
240
Not enough data
Feature Not Available
Not enough data
7.7
245
Not enough data
7.7
243
Reporting & Analytics
Not enough data
8.4
332
|
Verified
Not enough data
8.4
321
|
Verified
Not enough data
8.0
305
|
Verified
Not enough data
8.0
300
|
Verified
Not enough data
7.5
240
Platform
Not enough data
8.5
301
|
Verified
Not enough data
8.6
291
|
Verified
Not enough data
8.9
300
|
Verified
Not enough data
8.1
255
|
Verified
Not enough data
8.2
270
|
Verified
Not enough data
8.6
289
|
Verified
Not enough data
Feature Not Available
Agentic AI - Marketing Automation
Not enough data
8.1
19
Not enough data
8.4
18
Not enough data
8.2
17
Not enough data
8.4
17
Not enough data
8.5
18
Not enough data
8.4
18
Integration
Not enough data
8.5
302
|
Verified
Not enough data
8.5
305
|
Verified
Not enough data
8.2
277
|
Verified
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Other
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.6
178
Not enough data
8.1
175
Not enough data
8.2
165
Not enough data
8.7
180
Not enough data
7.9
153
Not enough data
8.4
173
Integrations
Not enough data
8.4
155
Not enough data
8.6
160
Not enough data
8.6
166
Not enough data
8.1
142
Platform
Not enough data
8.3
140
Not enough data
8.3
143
Not enough data
8.2
141
Not enough data
8.3
157
Not enough data
8.2
143
Not enough data
8.5
159
Not enough data
8.3
147
Not enough data
8.5
163
User Identification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking & Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Behavior
Not enough data
8.4
130
|
Verified
Not enough data
8.7
133
|
Verified
Not enough data
7.9
123
|
Verified
Templates
Not enough data
8.2
120
|
Verified
Not enough data
8.6
126
|
Verified
Not enough data
8.5
128
|
Verified
Personalization
Not enough data
8.3
128
|
Verified
Not enough data
8.2
133
|
Verified
Not enough data
8.6
131
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
127
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
8.7
125
|
Verified
Not enough data
8.8
130
|
Verified
Multichannel
Not enough data
8.7
126
Not enough data
8.8
127
|
Verified
Not enough data
8.5
128
|
Verified
Administration
Not enough data
8.9
127
|
Verified
Not enough data
8.5
129
|
Verified
Not enough data
8.7
128
|
Verified
Not enough data
8.6
128
|
Verified
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
8.7
257
Not enough data
9.0
259
Not enough data
8.8
261
Not enough data
8.8
267
Not enough data
8.9
259
Analytics
Not enough data
8.5
272
Not enough data
8.4
256
Optimization
Feature Not Available
8.6
235
Not enough data
8.9
263
Not enough data
8.3
239
Not enough data
8.4
231
Agentic AI - Push Notification
Not enough data
7.6
11
Not enough data
7.3
11
Not enough data
7.3
11
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
8.8
224
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
211
|
Verified
Not enough data
8.0
180
Not enough data
8.5
213
|
Verified
Not enough data
7.5
163
Not enough data
8.9
204
|
Verified
Not enough data
8.8
200
|
Verified
SMS Platform
Not enough data
8.3
224
|
Verified
Not enough data
8.8
225
|
Verified
Not enough data
7.9
151
Not enough data
Feature Not Available
Not enough data
7.9
171
Not enough data
8.7
205
|
Verified
Agentic AI - SMS Marketing
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.3
8
Data Sourcing
Not enough data
8.3
121
Not enough data
8.2
120
Not enough data
8.4
119
Not enough data
8.4
124
Intelligence
Not enough data
8.6
123
Not enough data
7.8
124
Not enough data
7.9
118
Crash Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.0
264
Not enough data
8.2
255
Not enough data
8.6
251
Not enough data
8.2
243
Not enough data
8.3
182
Agentic AI - Customer Journey Mapping
Not enough data
6.7
5
Platform Basics
Not enough data
8.6
273
|
Verified
Not enough data
8.9
274
|
Verified
Platform Data
Not enough data
8.7
281
|
Verified
Not enough data
8.4
264
|
Verified
Not enough data
8.7
275
|
Verified
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
8.8
271
|
Verified
Not enough data
8.7
270
|
Verified
Not enough data
8.4
265
Agentic AI - Customer Journey Analytics
Not enough data
8.2
12
Not enough data
7.1
11
Not enough data
8.3
12
Not enough data
8.1
12
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.2
49
Not enough data
8.9
50
Not enough data
8.4
49
Not enough data
9.1
48
Not enough data
9.1
49
Not enough data
8.2
49
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.9
48
Not enough data
8.8
49
Not enough data
8.2
47
Not enough data
8.6
50
Agentic AI - Personalization
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.3
5
Analysis
Not enough data
8.4
123
Not enough data
8.9
132
|
Verified
Not enough data
8.2
116
Not enough data
8.4
120
Campaigns
Not enough data
8.3
112
|
Verified
Not enough data
9.1
131
|
Verified
Not enough data
8.9
121
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
122
Not enough data
8.9
125
Engagement
Not enough data
8.3
112
Platform
Not enough data
8.8
122
Not enough data
8.7
112
|
Verified
Not enough data
8.6
106
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Marketing Operations
Not enough data
8.3
216
|
Verified
Not enough data
8.6
225
|
Verified
Not enough data
8.6
235
|
Verified
Not enough data
8.9
231
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaign Activity
Not enough data
8.7
232
|
Verified
Not enough data
8.5
238
|
Verified
Not enough data
8.4
229
|
Verified
Not enough data
8.6
230
|
Verified
Not enough data
8.3
222
|
Verified
Not enough data
8.0
197
Agentic AI - Marketing Analytics
Not enough data
8.5
9
Not enough data
8.3
8
Not enough data
8.3
7
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Variation Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.3
12
Not enough data
8.3
8
Not enough data
8.6
11
Not enough data
8.5
10
Not enough data
Categories
Categories
Shared Categories
Countly and WebEngage are categorized as Push Notification
Unique Categories
Countly is categorized as Mobile Crash Reporting, E-Commerce Analytics, Digital Analytics, Product Analytics, Mobile App Analytics, and Mobile App Optimization
Reviews
Reviewers' Company Size
Countly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WebEngage
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.0%
Computer Software
15.0%
Internet
10.0%
Utilities
5.0%
Telecommunications
5.0%
Other
35.0%
Financial Services
11.7%
Education Management
11.1%
Marketing and Advertising
7.2%
Information Technology and Services
5.4%
E-Learning
5.4%
Other
59.2%
Alternatives
Discussions
Countly has no discussions with answers
Can we get a detailed day to day report of a journey?
2 Comments
GS
YESRead more
What are the unique journeys have you executed which resulted
1 Comment
VJ
Hi Atul,
Here are a few examples of unique journeys executed on the WebEngage dashboard that drove significant results for some clients :
Targeted,...Read more
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