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Compare Couchdrop and Files.com 
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At a Glance
Market Segments
Small-Business (55.6% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$50.00 1 Plan Per Month
Free Trial
Couchdrop
Star Rating
(19)4.9 out of 5
Market Segments
Small-Business (55.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$50.00 1 Plan Per Month
Browse all 4 pricing plansFiles.com
Star Rating
(263)4.6 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Files.com excels in its File Transfer capabilities, achieving a high score of 9.6, while Couchdrop also performs well but slightly lower at 9.2. Reviewers mention that Files.com provides a seamless experience for transferring large files efficiently.
- Reviewers mention that Couchdrop shines in Quality of Support, receiving a perfect score of 10.0, compared to Files.com’s 9.4. Users on G2 appreciate the responsiveness and helpfulness of Couchdrop's support team, often highlighting their quick resolution times.
- G2 users note that Files.com has a robust Application Integration score of 9.2, which is crucial for businesses needing to connect with various applications. In contrast, Couchdrop's integration capabilities are rated lower, indicating that users may find fewer options for connecting with other tools.
- Users say that Files.com offers superior File Management features, scoring 9.4, which includes advanced options for organizing and categorizing files. Couchdrop, while functional, does not provide the same level of detail in file management, leading some users to feel limited in their organizational capabilities.
- Reviewers mention that Couchdrop's Mobile Support is rated at 8.8, which is slightly lower than Files.com’s 8.9. However, users report that Couchdrop's mobile interface is user-friendly and effective for on-the-go file management.
- Users on G2 highlight that Files.com has a strong focus on Security, with high scores in both Encryption (9.3) and Access Control (9.0). Couchdrop also performs well in these areas, but some users feel that Files.com offers more comprehensive security features, making it a preferred choice for businesses with stringent security requirements.
Pricing
Entry-Level Pricing
Couchdrop
Couchdrop Link
$50.00
1 Plan Per Month
For a single secure transfer connection to your cloud storage
- 1 User or Endpoint
- Bring your own storage (SharePoint, S3, Azure Blob, Google Drive, Dropbox, etc.)
- SFTP, FTP, FTPS
Files.com
Files.com
Free Trial
Join over 4,000 companies who trust Files.com for Secure File Orchestration. Your 7 Day Free Trial Includes:
- Full access to the entire Files.com platform, including all integrations, automations, protocols, and APIs
- Unlimited access to the industry's best support and onboarding team (we're rated #1 on G2)
- All the transfer, storage, and API calls that you need for your PoC and trial testing
Free Trial
Couchdrop
Free Trial is available
Files.com
Free Trial is available
Ratings
Meets Requirements
9.1
9
9.5
222
Ease of Use
9.4
9
9.3
228
Ease of Setup
9.3
9
9.4
203
Ease of Admin
9.4
9
9.3
182
Quality of Support
10.0
9
9.5
191
Has the product been a good partner in doing business?
10.0
9
9.4
178
Product Direction (% positive)
10.0
5
9.2
208
Features by Category
Data Delivery
Not enough data
Feature Not Available
Not enough data
9.0
89
Not enough data
9.2
85
Not enough data
Feature Not Available
Functionality
Not enough data
8.7
85
Not enough data
9.4
90
Not enough data
9.1
87
Not enough data
8.4
88
Governance
Not enough data
8.8
89
Not enough data
9.3
87
Not enough data
9.5
88
Core Transfer Infrastructure - Managed File Transfer (MFT)
Not enough data
Feature Not Available
Not enough data
8.9
23
Not enough data
9.3
24
Not enough data
8.5
23
Platform Capabilities - Managed File Transfer (MFT)
Not enough data
9.4
90
Not enough data
8.0
20
Not enough data
8.6
21
Not enough data
9.2
21
Security & Compliance Controls - Managed File Transfer (MFT)
Not enough data
8.8
89
Not enough data
9.3
87
Not enough data
9.5
88
Intelligent Automation & AI - Managed File Transfer (MFT)
Not enough data
6.8
19
Not enough data
6.8
19
Not enough data
6.9
19
Not enough data
7.4
19
Management
Not enough data
9.5
162
Not enough data
9.3
146
Not enough data
9.0
132
Not enough data
9.4
155
Functionality
Not enough data
9.7
161
Not enough data
9.0
121
Not enough data
9.1
126
Not enough data
8.5
118
Security
Not enough data
9.3
140
Not enough data
9.5
153
Not enough data
9.5
155
Development
Not enough data
9.2
20
Not enough data
7.2
9
Not enough data
7.6
9
Not enough data
9.4
11
Not enough data
9.0
12
Not enough data
9.2
11
Not enough data
8.5
10
Management
Not enough data
8.2
12
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.7
8
Security
Not enough data
9.1
11
Not enough data
8.9
12
Not enough data
9.7
11
Integration Options
Not enough data
9.2
8
Not enough data
9.7
11
Not enough data
7.4
7
Not enough data
7.1
7
Deployment
Not enough data
9.5
10
Not enough data
9.2
11
Categories
Categories
Shared Categories
Couchdrop and Files.com are categorized as File Transfer Protocol (FTP), Managed File Transfer (MFT), and iPaaS
Unique Categories
Couchdrop has no unique categories
Files.com has no unique categories
Reviews
Reviewers' Company Size
Couchdrop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Files.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
27.8%
Financial Services
16.7%
Insurance
11.1%
Computer Software
11.1%
Computer & Network Security
11.1%
Other
22.2%
Computer Software
10.2%
Information Technology and Services
9.8%
Hospital & Health Care
9.4%
Financial Services
5.5%
Retail
4.3%
Other
60.8%
Alternatives
Discussions
Couchdrop has no discussions with answers
How good is files com?
2 Comments
FL
It's good.Read more
What is Brickftp?
2 Comments
KJ
BrickFTP is the former name of files.com. Same company. New name (as of a few years ago).Read more
How to use file com?
2 Comments
BB
I had to leave files.com because they raised their rates exponentially (as they all do once they think you have too much data there to switch). L8r!Read more
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