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Compare Couchdrop and Files.com 
Featured Products
At a Glance
Market Segments
Small-Business (55.6% of reviews)
Mid-Market (46.3% of reviews)
Entry-Level Pricing
$50.00 1 Plan Per Month
Free Trial
Couchdrop
Star Rating
(20)4.9 out of 5
Market Segments
Small-Business (55.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$50.00 1 Plan Per Month
Browse all 4 pricing plansFiles.com
Star Rating
(269)4.6 out of 5
Market Segments
Mid-Market (46.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Files.com excels in user satisfaction, boasting a higher overall score compared to Couchdrop. Users appreciate its easy-to-use interface and quick setup process, which allows for seamless integration without requiring coding knowledge.
- According to verified reviews, Files.com has a significant advantage in the number of reviews, with 261 compared to Couchdrop's 18. This suggests that the feedback for Files.com is more reliable and reflective of a broader user experience.
- Users say that Couchdrop shines in customer support, receiving perfect scores for quality and partnership. Reviewers highlight the friendly and knowledgeable staff, which enhances the overall user experience, especially for those needing assistance.
- Reviewers mention that Files.com provides robust security features, such as data encryption and a secure managed login process. This is particularly valued by users concerned about data protection, making it a strong choice for businesses prioritizing security.
- G2 reviewers note that Couchdrop offers flexibility in storage options, allowing users to leverage existing cloud storage solutions. This adaptability is a significant advantage for businesses looking to integrate with various back-end storage providers.
- According to recent user feedback, Files.com is praised for its customization capabilities, enabling users to easily control permissions and brand the interface. This level of customization is a key factor for businesses wanting to tailor the platform to their specific needs.
Pricing
Entry-Level Pricing
Couchdrop
Couchdrop Link
$50.00
1 Plan Per Month
Set up a single SFTP or FTP connection. Perfect for a single transfer or limited use case.
- 1 User or Endpoint
- Bring your own storage (SharePoint, S3, Azure Blob, Google Drive, Dropbox, etc.)
- SFTP, FTP, FTPS
Files.com
Files.com
Free Trial
Join over 4,000 companies who trust Files.com for Secure File Orchestration. Your 7 Day Free Trial Includes:
- Full access to the entire Files.com platform, including all integrations, automations, protocols, and APIs
- Unlimited access to the industry's best support and onboarding team (we're rated #1 on G2)
- All the transfer, storage, and API calls that you need for your PoC and trial testing
Free Trial
Couchdrop
Free Trial is available
Files.com
Free Trial is available
Ratings
Meets Requirements
9.1
9
9.5
226
Ease of Use
9.4
9
9.3
232
Ease of Setup
9.3
9
9.4
207
Ease of Admin
9.4
9
9.4
185
Quality of Support
10.0
9
9.5
195
Has the product been a good partner in doing business?
10.0
9
9.4
181
Product Direction (% positive)
10.0
5
9.2
212
Features by Category
Data Delivery
Not enough data
Feature Not Available
Not enough data
9.0
91
Not enough data
9.1
85
Not enough data
Feature Not Available
Functionality
Not enough data
8.7
85
Not enough data
9.4
92
Not enough data
9.1
87
Not enough data
8.4
88
Governance
Not enough data
8.8
89
Not enough data
9.3
87
Not enough data
9.5
88
Core Transfer Infrastructure - Managed File Transfer (MFT)
Not enough data
Feature Not Available
Not enough data
8.9
23
Not enough data
9.3
25
Not enough data
8.5
23
Platform Capabilities - Managed File Transfer (MFT)
Not enough data
9.4
92
Not enough data
8.0
20
Not enough data
8.6
21
Not enough data
9.2
21
Security & Compliance Controls - Managed File Transfer (MFT)
Not enough data
8.8
89
Not enough data
9.3
87
Not enough data
9.5
88
Intelligent Automation & AI - Managed File Transfer (MFT)
Not enough data
6.8
19
Not enough data
6.8
19
Not enough data
6.9
19
Not enough data
7.4
19
Management
Not enough data
9.5
165
Not enough data
9.3
146
Not enough data
9.0
132
Not enough data
9.4
156
Functionality
Not enough data
9.7
164
Not enough data
9.0
121
Not enough data
9.1
127
Not enough data
8.5
118
Security
Not enough data
9.3
140
Not enough data
9.5
153
Not enough data
9.5
155
Development
Not enough data
9.2
20
Not enough data
7.2
9
Not enough data
7.6
9
Not enough data
9.4
11
Not enough data
9.0
12
Not enough data
9.2
11
Not enough data
8.5
10
Management
Not enough data
8.2
12
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.7
8
Security
Not enough data
9.1
11
Not enough data
8.9
12
Not enough data
9.7
11
Integration Options
Not enough data
9.2
8
Not enough data
9.7
11
Not enough data
7.4
7
Not enough data
7.1
7
Deployment
Not enough data
9.5
10
Not enough data
9.2
11
Categories
Categories
Shared Categories
Couchdrop and Files.com are categorized as File Transfer Protocol (FTP), Managed File Transfer (MFT), and iPaaS
Unique Categories
Couchdrop has no unique categories
Files.com has no unique categories
Reviews
Reviewers' Company Size
Couchdrop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Files.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
27.8%
Financial Services
16.7%
Insurance
11.1%
Computer Software
11.1%
Computer & Network Security
11.1%
Other
22.2%
Computer Software
10.0%
Information Technology and Services
9.7%
Hospital & Health Care
9.3%
Financial Services
5.4%
Retail
4.6%
Other
61.0%
Alternatives
Discussions
Couchdrop has no discussions with answers
How good is files com?
2 Comments
FL
It's good.Read more
What is Brickftp?
2 Comments
KJ
BrickFTP is the former name of files.com. Same company. New name (as of a few years ago).Read more
How to use file com?
2 Comments
BB
I had to leave files.com because they raised their rates exponentially (as they all do once they think you have too much data there to switch). L8r!Read more
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