G2 reviewers report that Smokeball excels in user experience, with many praising its intuitive interface and efficient processes. Users highlight how the platform streamlines tasks that previously took a lot of time, making it a favorite for managing files and documents.
According to verified reviews, CosmoLex offers a solid integration of accounting with practice management, which users appreciate for its efficiency. Reviewers mention the interlinking of bank feeds with operating and trust accounts as a particularly beneficial feature.
Users say that Smokeball's quality of support is notably high, with many expressing satisfaction with the assistance they receive. This is reflected in its strong ratings for support, which users find responsive and helpful in resolving issues quickly.
Reviewers mention that while CosmoLex is reliable and easy to learn, it sometimes struggles to meet specific workflow needs, leading to configuration challenges. However, users still value its cloud-based capabilities and ease of integration.
G2 reviewers highlight that Smokeball's recent updates and product direction have been positively received, with users feeling that the platform is continuously improving and adapting to their needs, which enhances overall satisfaction.
According to recent feedback, CosmoLex is appreciated for its daily usability, with users noting that it is a dependable tool for legal billing. However, it faces challenges in comparison to Smokeball's higher ratings in areas like ease of use and overall satisfaction.
I do. I just put the client as "Joe Smith and Jane Doe" and then the matter associated with it. Read more
Will you consider implementing different Role Creation and Permissions to timekeepers and responsible attorneys
1 Comment
GB
Yes, that is a feature that I have requested several times, and have not been implemented. Read more
Can Cosmolex automate any of it's options?
1 Comment
NL
Why can't there be in the mobile app a sync feature that pulls in all your client calls automatically and the time spent on the call? I am frustrated with...Read more
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
Do you provide law firm website services?
1 Comment
Official Response from Smokeball
No, but we have some great options and partners for you to consider! Chat with our support team to learn more.Read more
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