Compare CorrigoPro, Gainsight, and Strikedeck

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
Free Trial Unavailable
CorrigoPro
Free Trial Unavailable
Gainsight
Free Trial Unavailable
Strikedeck
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.9
8.5
9.1
Ease of Use
Ease of Use
8.7
7.8
8.6
Ease of Setup
Ease of Setup
8.3
6.2
8.3
Ease of Admin
Ease of Admin
8.8
6.9
9.5
Quality of Support
Quality of Support
8.5
8.7
9.0
Ease of Doing Business With
Ease of Doing Business With
8.5
8.9
9.8
Product Direction (% positive)
Product Direction (% positive)
8.7
8.9
9.1
Meets Requirements
CorrigoPro
8.9
Gainsight
8.5
Strikedeck
9.1
Ease of Use
CorrigoPro
8.7
Gainsight
7.8
Strikedeck
8.6
Ease of Setup
CorrigoPro
8.3
Gainsight
6.2
Strikedeck
8.3
Ease of Admin
CorrigoPro
8.8
Gainsight
6.9
Strikedeck
9.5
Quality of Support
CorrigoPro
8.5
Gainsight
8.7
Strikedeck
9.0
Ease of Doing Business With
CorrigoPro
8.5
Gainsight
8.9
Strikedeck
9.8
Product Direction (% positive)
CorrigoPro
8.7
Gainsight
8.9
Strikedeck
9.1

Features

Customer Information
Customer Health Scores
CorrigoPro
10.0
Gainsight
8.5
Strikedeck
9.3
Customer Monitoring
CorrigoPro
9.8
Gainsight
8.4
Strikedeck
9.6
Customer Profiles
CorrigoPro
10.0
Gainsight
8.2
Strikedeck
9.2
Playbooks
CorrigoPro
9.4
Gainsight
8.3
Strikedeck
9.2
Customer Segments
CorrigoPro
9.2
Gainsight
8.1
Strikedeck
9.6
Product Engagement
CorrigoPro
9.3
Gainsight
7.9
Strikedeck
9.1
Surveys
CorrigoPro
9.5
Gainsight
8.0
Strikedeck
8.8
Predictions
Churn Risk
CorrigoPro
8.3
Gainsight
7.8
Strikedeck
9.0
Upsell Opportunities
CorrigoPro
8.3
Gainsight
7.4
Strikedeck
9.2
Custom Triggers
CorrigoPro
8.1
Gainsight
8.3
Strikedeck
9.0
Machine Learning
CorrigoPro
8.6
Gainsight
7.1
Strikedeck
8.3
Platform
Reporting & Dashboards
CorrigoPro
9.6
Gainsight
8.1
Strikedeck
9.0
API & Integrations
CorrigoPro
8.1
Gainsight
7.9
Strikedeck
8.7
Data Import & Export Tools
CorrigoPro
9.0
Gainsight
7.7
Strikedeck
9.0
Workflow Capability
CorrigoPro
10.0
Gainsight
8.1
Strikedeck
9.1
Notifications
CorrigoPro
9.2
Gainsight
8.1
Strikedeck
8.5
Customization
CorrigoPro
8.1
Gainsight
8.0
Strikedeck
8.7
Scalability
CorrigoPro
9.8
Gainsight
8.5
Strikedeck
9.1
Data Security
CorrigoPro
8.8
Gainsight
8.7
Strikedeck
9.0
Performance & Reliability
CorrigoPro
9.0
Gainsight
8.2
Strikedeck
8.7
User, Role, and Access Management
CorrigoPro
9.4
Gainsight
8.3
Strikedeck
8.3

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
5.5%
26.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
10.0%
65.5%
36.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
30.0%
29.0%
36.8%
CorrigoPro
Small-Business
60.0%
Mid-Market
10.0%
Enterprise
30.0%
Gainsight
Small-Business
5.5%
Mid-Market
65.5%
Enterprise
29.0%
Strikedeck
Small-Business
26.3%
Mid-Market
36.8%
Enterprise
36.8%

Reviewers' Industry

 
Construction
20.0%
Computer Software
41.1%
Computer Software
36.8%
 
Restaurants
10.0%
Information Technology and Services
17.7%
Information Services
15.8%
 
Publishing
10.0%
Internet
8.7%
Internet
10.5%
 
Public Safety
10.0%
Marketing and Advertising
6.0%
E-Learning
10.5%
 
Professional Training & Coaching
10.0%
Financial Services
3.2%
Oil & Energy
5.3%
 
Other
40.0%
Other
23.2%
Other
21.1%
CorrigoPro
Construction
20.0%
Restaurants
10.0%
Publishing
10.0%
Public Safety
10.0%
Professional Training & Coaching
10.0%
Other
40.0%
Gainsight
Computer Software
41.1%
Information Technology and Services
17.7%
Internet
8.7%
Marketing and Advertising
6.0%
Financial Services
3.2%
Other
23.2%
Strikedeck
Computer Software
36.8%
Information Services
15.8%
Internet
10.5%
E-Learning
10.5%
Oil & Energy
5.3%
Other
21.1%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Harry R.
G2 User

CorrigoPro is very easy to use and it has the user-friendly interface. The one benefit that this software provides us is that this reporting tool extract data into the presentation format is more intuitive then the other tools. It has the superb features...

Jamie M.
Administrator in Internet

Gainsight has allowed our Client Success team to manage our clients through and through. The tool is key to managing our client life cycle from initial engagement, through implementation and Go Live stages, and following through to Renewal. Being able to...

Paul R.
Administrator

I like that it took a month to get up and running I love that they are responsive to my questions/feedback. We absolutely leverage the playbooks to automate tasks and keep things moving. I am grateful for being able to create an onboarding or check in PPT...

Most Helpful Critical Review
Most Helpful Critical Review
Administrator

Everything. They are unprofessional, they upgraded their system, but can't connect the old information to the new system. Their tech support doesn't know how to work the new system. They are rude, their tech support cannot understand basic English, like...

Administrator

The software as a whole is very clunky in terms of user interface. It's not self explanatory or intuitive at all, and configuration to make the software do what you want it to do is very complicated. Sometimes its the small things...this is a Salesforce add...

Gabriel L.
Executive Sponsor

I had a few problems undestanding the API and how it works with my system. Eventually, changed to a competitor because it was way simpler to gather the data. Its a really expensive system, considering the other competitors in the market nowadays, at least...

 
CorrigoPro
Most Helpful Favorable Review
Harry R.
G2 User

CorrigoPro is very easy to use and it has the user-friendly interface. The one benefit that this software provides us is that this reporting tool extract data into the presentation format is more intuitive then the other tools. It has the superb features...

Most Helpful Critical Review
Administrator

Everything. They are unprofessional, they upgraded their system, but can't connect the old information to the new system. Their tech support doesn't know how to work the new system. They are rude, their tech support cannot understand basic English, like...

Gainsight
Most Helpful Favorable Review
Jamie M.
Administrator in Internet

Gainsight has allowed our Client Success team to manage our clients through and through. The tool is key to managing our client life cycle from initial engagement, through implementation and Go Live stages, and following through to Renewal. Being able to...

Most Helpful Critical Review
Administrator

The software as a whole is very clunky in terms of user interface. It's not self explanatory or intuitive at all, and configuration to make the software do what you want it to do is very complicated. Sometimes its the small things...this is a Salesforce add...

Strikedeck
Most Helpful Favorable Review
Paul R.
Administrator

I like that it took a month to get up and running I love that they are responsive to my questions/feedback. We absolutely leverage the playbooks to automate tasks and keep things moving. I am grateful for being able to create an onboarding or check in PPT...

Most Helpful Critical Review
Gabriel L.
Executive Sponsor

I had a few problems undestanding the API and how it works with my system. Eventually, changed to a competitor because it was way simpler to gather the data. Its a really expensive system, considering the other competitors in the market nowadays, at least...

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CorrigoPro
No screenshots provided

Videos

 No videos provided

Join Damien Howley, Passport’s VP of Client Success, to hear how his team uses Strikedeck to manage Customer Success, across their diverse range of product offerings and customer & end-user constituencies.

This video will share:

- How companies like Passport are leveraging Customer Success to engage B2G.

- An understanding of how to pioneer Customer Success with a Pay-Per-Click pricing model.

- How Strikedeck has helped Passport exponentially improve their upsell and cross-sell revenue.

Also, relive our Customer Success Executive Meet-ups held in San Francisco. Join us at the next one via https://www.meetup.com/customersuccessnetwork/!

CorrigoPro
No videos provided
Gainsight
Strikedeck

Join Damien Howley, Passport’s VP of Client Success, to hear how his team uses Strikedeck to manage Customer Success, across their diverse range of product offerings and customer & end-user constituencies.

This video will share:

- How companies like Passport are leveraging Customer Success to engage B2G.

- An understanding of how to pioneer Customer Success with a Pay-Per-Click pricing model.

- How Strikedeck has helped Passport exponentially improve their upsell and cross-sell revenue.

Also, relive our Customer Success Executive Meet-ups held in San Francisco. Join us at the next one via https://www.meetup.com/customersuccessnetwork/!

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