G2 reviewers report that Paychex excels in user satisfaction, boasting a significantly higher overall rating compared to Cornerstone HR. Users appreciate its clean, user-friendly interface that simplifies payroll management, allowing them to view their paychecks in real time and access all pay and benefits in one central location.
According to verified reviews, Paychex stands out for its quick implementation process, with many users highlighting the intuitive onboarding wizard that makes setup straightforward. In contrast, Cornerstone HR has received feedback indicating that while it offers a unified experience, some users find the initial setup more complex.
Users say that Paychex offers excellent customization options, particularly in dashboard and reporting features. One user noted the ability to create custom reports with the help of a dedicated account representative, which enhances the overall user experience. Meanwhile, Cornerstone HR also provides customization, but some users feel it lacks the same level of support for creating tailored reports.
Reviewers mention that Paychex provides a smooth process for adding candidates to payroll, which is a significant advantage for small businesses. On the other hand, Cornerstone HR is praised for its ability to manage personnel data globally, but some users feel it may not be as efficient for day-to-day payroll tasks.
G2 reviewers highlight that Paychex offers superior support quality, with users rating it highly for responsiveness and helpfulness. In contrast, Cornerstone HR's support has received lower ratings, with users expressing a desire for more timely assistance when issues arise.
According to recent user feedback, while Cornerstone HR is recognized for its comprehensive talent management capabilities, including customizable templates for training, Paychex's overall performance in core HR functions and analytics is seen as more robust, making it a preferred choice for small businesses looking for reliable HR solutions.
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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