Compare Copper and Vanillasoft 
Featured Products
At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (58.4% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
Contact Us 5 Users and Platform Fee Per Year
Copper
Star Rating
(1,152)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansVanillasoft
Star Rating
(593)4.5 out of 5
Market Segments
Small-Business (58.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 5 Users and Platform Fee Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that both Copper and Vanillasoft offer a user-friendly experience, but Copper stands out for its seamless integration with Google Workspace. Users appreciate how it allows them to manage contacts and view activity directly within Gmail and Calendar, making it feel like a natural extension of tools they already use.
- According to verified reviews, Vanillasoft excels in its intuitive user interface, which is praised for being straightforward and easy to navigate. Reviewers highlight the platform's simple call disposition and note-taking features, making it particularly appealing for sales teams looking for efficiency.
- Users say that Copper's implementation process is quick and smooth, with many noting that they didn't have to learn a new tool due to its integration with existing workflows. This ease of setup is a significant advantage for businesses looking to minimize downtime during transitions.
- Reviewers mention that while both products have similar star ratings, Vanillasoft has a slight edge in overall support quality. Users appreciate the responsive assistance they receive, which enhances their experience and helps them resolve issues more effectively.
- G2 reviewers highlight that Copper is particularly favored by small businesses, with a significant majority of its reviews coming from this segment. This focus on small business needs may resonate well with startups and smaller teams looking for tailored solutions.
- According to recent user feedback, while both platforms offer robust reporting features, Vanillasoft's customizable reports and dashboards are noted for their effectiveness in providing actionable insights, which can be crucial for sales performance management.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
Vanillasoft
Core
Contact Us
5 Users and Platform Fee Per Year
A complete multi-channel engagement platform, including automated sales email nurturing. Powered by our lead prioritization engine, reps focus on the leads most likely to convert and leave the busy-work behind.
Pricing is per user, after a platform fee that includes initial set-up, ongoing support and updates.
- CRM
- Lead Management and Prioritization
- Email Automation
Free Trial
Copper
Free Trial is available
Vanillasoft
No trial information availableRatings
Meets Requirements
8.7
924
9.0
464
Ease of Use
9.1
935
9.2
465
Ease of Setup
8.7
439
8.7
219
Ease of Admin
8.9
416
8.9
142
Quality of Support
8.6
856
9.0
436
Has the product been a good partner in doing business?
9.0
411
9.4
142
Product Direction (% positive)
9.0
866
8.7
440
Features by Category
Sales Force Automation
8.9
653
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
657
|
Verified
Not enough data
8.4
655
|
Verified
Not enough data
7.6
353
|
Verified
Not enough data
8.8
532
|
Verified
Not enough data
7.9
337
Not enough data
7.6
310
Not enough data
8.3
403
Not enough data
Marketing Automation
7.9
433
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
592
|
Verified
Not enough data
Feature Not Available
Not enough data
Customer Support
8.2
388
Not enough data
8.0
397
Not enough data
8.2
452
Not enough data
7.8
315
Not enough data
8.0
351
Not enough data
Reporting & Analytics
8.0
561
|
Verified
Not enough data
8.3
636
|
Verified
Not enough data
8.1
472
|
Verified
Not enough data
Mobile & Social
8.1
348
|
Verified
Not enough data
8.1
334
|
Verified
Not enough data
8.4
470
|
Verified
Not enough data
Platform
8.3
319
|
Verified
Not enough data
8.4
314
|
Verified
Not enough data
8.6
329
|
Verified
Not enough data
8.0
196
|
Verified
Not enough data
7.7
156
Not enough data
7.7
226
Not enough data
8.7
327
|
Verified
Not enough data
7.8
192
Not enough data
Integration
8.6
302
|
Verified
Not enough data
8.2
251
|
Verified
Not enough data
7.8
237
|
Verified
Not enough data
Generative AI
6.3
31
Not enough data
Agentic AI - CRM
8.3
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.9
211
|
Verified
Not enough data
8.4
206
|
Verified
Not enough data
9.1
218
|
Verified
Not enough data
8.6
178
|
Verified
Not enough data
8.7
194
|
Verified
Not enough data
8.7
121
Not enough data
8.7
112
Repeatability and Reportability
Not enough data
9.0
205
|
Verified
Not enough data
9.0
203
|
Verified
Not enough data
8.9
205
|
Verified
Not enough data
8.5
175
|
Verified
Not enough data
7.9
96
AI and Automation
Not enough data
8.4
118
Not enough data
8.1
110
Not enough data
8.3
110
Not enough data
8.0
96
Not enough data
7.7
92
Generative AI
Not enough data
7.7
50
Agentic AI - Sales Engagement
Not enough data
7.1
25
Not enough data
7.1
25
Not enough data
7.2
26
Not enough data
6.9
27
Not enough data
7.5
27
Not enough data
7.3
26
Not enough data
7.3
26
Customization
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Lead Scoring
Not enough data
8.5
9
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.3
8
Attribution
Not enough data
9.1
142
|
Verified
Not enough data
9.1
149
|
Verified
Not enough data
9.2
142
|
Verified
Discovery
Not enough data
9.2
144
|
Verified
Not enough data
8.8
122
|
Verified
Not enough data
8.8
136
|
Verified
Management
Not enough data
9.1
131
|
Verified
Not enough data
9.2
144
|
Verified
Platform
Not enough data
9.0
149
|
Verified
Not enough data
9.0
146
|
Verified
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.0
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Incentives
Feature Not Available
7.6
71
8.3
5
8.2
98
|
Verified
8.7
5
7.6
81
|
Verified
8.3
5
8.7
111
|
Verified
Personalization
Feature Not Available
8.3
105
8.3
5
8.9
154
|
Verified
8.3
5
9.1
167
|
Verified
Feature Not Available
8.3
81
Administrative
8.0
5
8.7
129
|
Verified
Feature Not Available
8.9
121
|
Verified
8.3
5
8.7
123
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Predictive Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Sales Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
7.2
21
Not enough data
7.0
21
Calling
Not enough data
8.9
212
Not enough data
8.8
216
Not enough data
9.2
242
Not enough data
9.4
271
Not enough data
8.2
22
Contacts
Not enough data
9.0
274
Not enough data
9.0
253
Not enough data
9.3
248
Insights
Not enough data
9.4
286
Not enough data
9.2
264
Not enough data
8.7
207
Not enough data
8.8
248
Not enough data
8.9
238
Not enough data
6.9
22
Categories
Categories
Shared Categories
Copper and Vanillasoft are categorized as Sales Performance Management
Unique Categories
Copper is categorized as CRM, Email Tracking, Online Form Builder, Sales Analytics, and Google Workspace for Sales
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vanillasoft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.6%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.8%
Insurance
24.9%
Marketing and Advertising
12.9%
Higher Education
9.1%
Education Management
5.6%
Financial Services
4.8%
Other
42.7%
Discussions
How seamless is the Gmail/Google Apps integration?
2 Comments
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 Comments
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 Comment
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
Is there any way for vanilla soft to set up automatic emailing campaigns?
3 Comments
RS
Yes. VanillaSoft has robust email campaign features including customizable triggers, routing to particular agents/teams, etc. If you expect a high bounce...Read more
How does your dialer work? What type of dialer do you have?
2 Comments
Official Response from Vanillasoft
Our auto dialer makes one-to-one live phone calls. We offer two approaches:
- Preview dialing (click-to-call, a manual process where the agent clicks on an...Read more
How scalable and reliable is VanillaSoft?
2 Comments
Official Response from Vanillasoft
VanillaSoft is extremely reliable, boasting an actual uptime in excess of 99.9%. We operate multiple hosted servers to ensure that you have access to the...Read more
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