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At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (58.1% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
Starting at €71.00 1 User Per Month
Copper
Star Rating
(1,151)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansSuperOffice CRM
Star Rating
(131)4.4 out of 5
Market Segments
Small-Business (58.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at €71.00 1 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SuperOffice CRM excels in providing a comprehensive platform that integrates sales, marketing, and services, allowing users to manage customer activities and data in one place. This holistic approach is appreciated by users who value having everything streamlined without needing multiple tools.
- Users say that Copper shines in its seamless integration with Google Workspace, making it particularly user-friendly for those already familiar with Gmail and Calendar. This integration allows users to manage contacts and view activity directly from their inbox, which enhances productivity and reduces the learning curve.
- Reviewers mention that SuperOffice CRM's user interface has been designed to minimize clutter, making navigation intuitive. Recent updates have improved readability and task flow, which users find beneficial for their daily operations, especially on mobile devices.
- According to verified reviews, Copper receives high marks for its ease of use and setup, with users appreciating how quickly they can get started without extensive training. This is particularly advantageous for small businesses looking to implement a CRM solution without a steep learning curve.
- G2 reviewers highlight that while SuperOffice CRM offers solid customer support, with users noting quick and efficient communication, Copper's support is also well-regarded, though slightly less favorable in comparison. Users appreciate the responsiveness of both platforms, but SuperOffice CRM's direct communication channels seem to stand out.
- Users report that both platforms have their strengths in specific functionalities, with SuperOffice CRM performing well in customer contract management and reporting, while Copper excels in lead management and social collaboration features. This indicates that the choice may depend on the specific needs of the business, whether it’s more focused on contract handling or collaborative tools.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
SuperOffice CRM
SALES
Starting at €71.00
1 User Per Month
For the sales person.
Includes core CRM feature sets:
Document sales processes
- Enjoy a better pipeline control
- Send quotes with a few clicks
- Track progress with personalized dashboards
- Improve your sales team's productivity
- Forecasting
- Pipeline management
- Quote management
Free Trial
Copper
Free Trial is available
SuperOffice CRM
Free Trial is available
Ratings
Meets Requirements
8.7
923
8.2
94
Ease of Use
9.1
934
8.6
104
Ease of Setup
8.7
438
7.9
68
Ease of Admin
8.9
417
7.7
57
Quality of Support
8.6
855
8.7
94
Has the product been a good partner in doing business?
9.0
412
9.0
56
Product Direction (% positive)
9.0
865
8.9
97
Features by Category
Sales Force Automation
8.9
652
|
Verified
8.5
76
Feature Not Available
7.3
60
8.8
656
|
Verified
8.0
69
8.4
655
|
Verified
8.3
77
7.6
354
|
Verified
7.2
62
8.8
531
|
Verified
8.0
70
7.9
338
6.8
62
7.6
311
7.2
65
8.3
404
7.6
67
Marketing Automation
7.9
434
|
Verified
7.3
71
Feature Not Available
7.1
63
8.6
593
|
Verified
7.4
69
Feature Not Available
6.1
57
Customer Support
8.2
389
7.1
60
8.0
398
7.2
60
8.2
453
7.3
59
7.8
316
6.7
53
8.0
352
7.1
54
Reporting & Analytics
8.1
561
|
Verified
7.9
65
8.3
637
|
Verified
8.1
73
8.1
473
|
Verified
7.1
63
Mobile & Social
8.1
349
|
Verified
6.8
52
8.1
335
|
Verified
6.0
54
8.4
471
|
Verified
7.2
67
Platform
8.3
319
|
Verified
7.6
52
8.4
315
|
Verified
7.3
48
8.6
330
|
Verified
8.1
52
8.0
197
|
Verified
7.3
45
7.7
157
6.5
43
7.7
226
7.1
46
8.7
328
|
Verified
8.0
51
7.8
193
7.8
46
Integration
8.6
303
|
Verified
6.9
43
8.2
252
|
Verified
6.7
39
7.9
238
|
Verified
6.7
33
Generative AI
6.5
32
5.9
37
Agentic AI - CRM
8.5
10
6.6
25
8.5
10
6.2
23
8.5
10
6.5
24
8.0
10
6.5
24
8.0
10
6.9
24
8.5
10
6.6
24
8.7
10
6.7
24
Email Marketing
Not enough data
8.2
19
Not enough data
7.9
21
Not enough data
7.4
18
Not enough data
7.8
18
Online Marketing
Not enough data
7.7
17
Not enough data
7.9
14
Not enough data
6.1
11
Not enough data
7.9
17
Not enough data
7.2
16
Lead Management
Not enough data
7.3
15
Not enough data
7.8
20
Not enough data
7.6
19
Not enough data
7.1
15
Not enough data
6.5
16
Not enough data
6.3
15
Not enough data
7.1
18
Not enough data
7.8
16
Campaign Management
Not enough data
6.8
14
Not enough data
7.2
18
Not enough data
7.2
20
Not enough data
7.1
13
Social
Not enough data
5.3
12
Not enough data
4.5
10
Not enough data
4.8
11
Not enough data
5.8
11
Not enough data
5.4
12
Reporting & Analytics
Not enough data
8.0
18
Not enough data
5.3
12
Not enough data
5.4
13
Not enough data
6.0
12
Not enough data
4.5
11
Platform
Not enough data
7.3
24
Not enough data
7.5
25
Not enough data
7.8
27
Not enough data
7.4
23
Not enough data
6.1
20
Not enough data
7.6
27
Not enough data
6.9
24
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
7.0
28
Not enough data
6.7
22
Not enough data
5.8
20
Customization
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Feature Not Available
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.0
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Incentives
Feature Not Available
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Personalization
Feature Not Available
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
Administrative
8.0
5
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Predictive Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Sales Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Copper and SuperOffice CRM are categorized as CRM and Online Form Builder
Unique Categories
Copper is categorized as Email Tracking, Sales Analytics, Sales Performance Management, and Google Workspace for Sales
SuperOffice CRM is categorized as Marketing Automation
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuperOffice CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.7%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.7%
Wholesale
7.8%
Computer Software
7.8%
Information Technology and Services
5.4%
Mechanical or Industrial Engineering
4.7%
Electrical/Electronic Manufacturing
3.9%
Other
70.5%
Alternatives
Discussions
How seamless is the Gmail/Google Apps integration?
2 Comments
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 Comments
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 Comment
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
Will it be possible to create documents when on mobile app?
1 Comment
MC
I hear from support there are some wishes for this in the future when the technology is there to support it!Read more
SuperOffice CRM has no more discussions with answers
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