Compare Copper and Sugar Sell 
Featured Products
At a Glance
Market Segments
Small-Business (79.2% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
$19.00 Per Month
Copper
Star Rating
(1,152)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansSugar Sell
Star Rating
(774)3.8 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 6 pricing plansCopper vs Sugar Sell
When assessing the two solutions, reviewers found Copper easier to use, set up, and administer. Reviewers also preferred doing business with Copper overall.
- Reviewers felt that Copper meets the needs of their business better than Sugar Sell.
- When comparing quality of ongoing product support, reviewers felt that Copper is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Copper over Sugar Sell.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
Sugar Sell
Sell Essentials
$19.00
Per Month
3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade.
- Account Management
- Contact Management
- Lead Management
Free Trial
Copper
Free Trial is available
Sugar Sell
No trial information availableRatings
Meets Requirements
8.7
924
8.0
612
Ease of Use
9.1
935
7.6
648
Ease of Setup
8.7
439
7.2
345
Ease of Admin
8.9
416
7.6
319
Quality of Support
8.6
856
7.7
555
Has the product been a good partner in doing business?
9.0
411
7.8
303
Product Direction (% positive)
9.0
866
7.1
599
Features by Category
Sales Force Automation
8.9
653
|
Verified
8.2
502
|
Verified
Feature Not Available
7.6
322
8.8
657
|
Verified
7.8
469
|
Verified
8.4
655
|
Verified
7.7
487
|
Verified
7.6
353
|
Verified
7.2
358
|
Verified
8.8
532
|
Verified
7.4
412
|
Verified
7.9
337
7.3
346
|
Verified
7.6
310
7.4
348
|
Verified
8.3
403
7.7
376
|
Verified
Marketing Automation
7.9
433
|
Verified
7.1
354
|
Verified
Feature Not Available
7.2
361
|
Verified
8.6
592
|
Verified
7.9
427
|
Verified
Feature Not Available
7.0
312
|
Verified
Customer Support
8.2
388
7.9
386
|
Verified
8.0
397
7.6
348
|
Verified
8.2
452
7.7
358
|
Verified
7.8
315
7.4
292
8.0
351
7.7
313
|
Verified
Reporting & Analytics
8.0
561
|
Verified
7.7
469
|
Verified
8.3
636
|
Verified
8.0
475
|
Verified
8.1
472
|
Verified
7.4
366
|
Verified
Mobile & Social
8.1
348
|
Verified
7.2
269
|
Verified
8.1
334
|
Verified
7.2
267
|
Verified
8.4
470
|
Verified
7.4
331
|
Verified
Platform
8.3
319
|
Verified
8.2
260
|
Verified
8.4
314
|
Verified
7.8
255
|
Verified
8.6
329
|
Verified
8.1
268
|
Verified
8.0
196
|
Verified
7.9
168
|
Verified
7.7
156
8.2
214
|
Verified
7.7
226
7.5
216
|
Verified
8.7
327
|
Verified
7.6
257
|
Verified
7.8
192
7.2
199
|
Verified
Integration
8.6
302
|
Verified
7.6
260
|
Verified
8.2
251
|
Verified
7.7
202
|
Verified
7.8
237
|
Verified
7.3
198
|
Verified
Generative AI
6.3
31
6.3
28
Agentic AI - CRM
8.3
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
Customization
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.0
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Incentives
Feature Not Available
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Personalization
Feature Not Available
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
Administrative
8.0
5
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Predictive Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Sales Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Copper and Sugar Sell are categorized as CRM
Unique Categories
Copper is categorized as Email Tracking, Online Form Builder, Sales Analytics, Sales Performance Management, and Google Workspace for Sales
Sugar Sell has no unique categories
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sugar Sell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.6%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.8%
Information Technology and Services
13.2%
Computer Software
10.4%
Marketing and Advertising
5.8%
Financial Services
5.6%
Construction
2.7%
Other
62.3%
Alternatives
Discussions
How seamless is the Gmail/Google Apps integration?
2 Comments
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 Comments
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 Comment
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
Why did you choose Sugar over something like Salesforce? what benefits do you see?
2 Comments
KR
We went with Sugar for the cost savings and it did what we needed well enough at the time. As we grew it was difficult to scale. We ended up switching to...Read more
How can my business deploy Sugar?
1 Comment
Official Response from Sugar Sell
Sugar can be deployed in nearly any IT environment: As a SaaS "On Demand" solution; behind your organizations firewall in your own datacenter; on public...Read more
How much does Sugar cost to deploy?
1 Comment
Official Response from Sugar Sell
Sugar is priced simply - with no hidden fees unlike other SaaS CRM providers.
Costs vary depending on edition, here are the breakdowns, in terms of user...Read more
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