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At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (75.0% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
$12.00 Per Month
Copper
Star Rating
(1,151)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansSortd for Gmail
Star Rating
(20)4.3 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Copper excels in Contact & Account Management with a score of 8.9, highlighting its seamless integration with Gmail, which allows for easy access to customer information directly within the email interface. In contrast, Sortd for Gmail does not have a dedicated score for this feature, indicating a potential gap in functionality.
- Reviewers mention that Copper's Task / Activity Management feature, rated at 8.4, is particularly effective for managing tasks directly linked to emails, making it easier to track follow-ups. Sortd for Gmail, while offering task management, does not provide a specific rating, suggesting it may not be as robust in this area.
- G2 users highlight Copper's superior Quality of Support with a score of 8.6, noting that the support team is responsive and knowledgeable. In comparison, Sortd for Gmail has a lower support rating of 8.1, which may affect user experience when seeking assistance.
- Users on G2 report that Copper's Integration APIs score of 8.2 allows for extensive customization and integration with other tools, enhancing workflow efficiency. Sortd for Gmail, with a lower score of 7.8 in this area, may limit users looking for a more interconnected software ecosystem.
- Reviewers mention that Copper's Performance and Reliability score of 8.7 indicates a stable platform that users can depend on for daily operations. Sortd for Gmail, while functional, does not have a specific score in this category, which could raise concerns about its reliability.
- Users say that Copper's Customization capabilities, rated at 8.3, allow for tailored workflows that fit specific business needs, making it a preferred choice for businesses with unique requirements. Sortd for Gmail's lack of a specific rating in customization may suggest limitations in adapting the software to individual user preferences.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
Sortd for Gmail
Essentials Plan
$12.00
Per Month
Essential features to manage your email, tasks and projects. Get extra features to transform your email without ever leaving Gmail.
- Email and task management
- Due dates and reminders
- Follow-ups and next steps
Free Trial
Copper
Free Trial is available
Sortd for Gmail
Free Trial is available
Ratings
Meets Requirements
8.7
923
8.9
14
Ease of Use
9.1
934
9.2
14
Ease of Setup
8.7
438
Not enough data
Ease of Admin
8.9
417
Not enough data
Quality of Support
8.6
855
8.1
9
Has the product been a good partner in doing business?
9.0
412
Not enough data
Product Direction (% positive)
9.0
865
9.2
14
Features by Category
Sales Force Automation
8.9
652
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
656
|
Verified
Not enough data
8.4
655
|
Verified
Not enough data
7.6
354
|
Verified
Not enough data
8.8
531
|
Verified
Not enough data
7.9
338
Not enough data
7.6
311
Not enough data
8.3
404
Not enough data
Marketing Automation
7.9
434
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
593
|
Verified
Not enough data
Feature Not Available
Not enough data
Customer Support
8.2
389
Not enough data
8.0
398
Not enough data
8.2
453
Not enough data
7.8
316
Not enough data
8.0
352
Not enough data
Reporting & Analytics
8.1
561
|
Verified
Not enough data
8.3
637
|
Verified
Not enough data
8.1
473
|
Verified
Not enough data
Mobile & Social
8.1
349
|
Verified
Not enough data
8.1
335
|
Verified
Not enough data
8.4
471
|
Verified
Not enough data
Platform
8.3
319
|
Verified
Not enough data
8.4
315
|
Verified
Not enough data
8.6
330
|
Verified
Not enough data
8.0
197
|
Verified
Not enough data
7.7
157
Not enough data
7.7
226
Not enough data
8.7
328
|
Verified
Not enough data
7.8
193
Not enough data
Integration
8.6
303
|
Verified
Not enough data
8.2
252
|
Verified
Not enough data
7.9
238
|
Verified
Not enough data
Generative AI
6.5
32
Not enough data
Agentic AI - CRM
8.5
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.5
10
Not enough data
8.7
10
Not enough data
Task Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.0
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Incentives
Feature Not Available
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Personalization
Feature Not Available
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
Administrative
8.0
5
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Predictive Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Sales Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Copper and Sortd for Gmail are categorized as Google Workspace for Sales
Unique Categories
Copper is categorized as CRM, Email Tracking, Online Form Builder, Sales Analytics, and Sales Performance Management
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sortd for Gmail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.7%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.7%
Publishing
10.0%
Marketing and Advertising
10.0%
Entertainment
10.0%
Research
5.0%
Professional Training & Coaching
5.0%
Other
60.0%
Discussions
How seamless is the Gmail/Google Apps integration?
2 Comments
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 Comments
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 Comment
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
Sortd for Gmail has no discussions with answers
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