Compare Copper and SAP Sales Cloud 
Featured Products
At a Glance
Market Segments
Small-Business (79.2% of reviews)
Enterprise (44.5% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
No pricing available
Copper
Star Rating
(1,152)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansSAP Sales Cloud
Star Rating
(978)4.2 out of 5
Market Segments
Enterprise (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Sales CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Sales Cloud excels in overall user satisfaction, boasting a higher G2 Score compared to Copper. Users appreciate its customization capabilities and seamless integration with various business functions, making it a versatile tool for managing sales across different verticals.
- According to verified reviews, Copper shines in its user-friendly interface and integration with Google Workspace. Users find it convenient to manage contacts and view activities directly within Gmail, eliminating the need to switch between applications, which enhances productivity.
- Reviewers mention that SAP Sales Cloud offers a robust reporting feature, allowing users to customize report layouts effectively. This capability is particularly valued by those who need to generate detailed sales reports and track shipment and backlog information efficiently.
- Users say that Copper's ease of setup is a significant advantage, with many noting that they could start using the software without extensive training. This smooth onboarding process is a key factor for small businesses looking for quick implementation.
- G2 reviewers highlight that while SAP Sales Cloud has a strong presence in the enterprise market, it may not cater as effectively to small businesses compared to Copper, which is tailored for smaller organizations. This distinction can influence the choice for companies based on their size and specific needs.
- According to recent user feedback, both products receive positive remarks for their support quality, but Copper edges out slightly with users appreciating its responsiveness and helpfulness. This aspect is crucial for businesses that rely on timely assistance to resolve issues quickly.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
SAP Sales Cloud
No pricing availableFree Trial
Copper
Free Trial is available
SAP Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.7
924
8.5
700
Ease of Use
9.1
935
7.9
712
Ease of Setup
8.7
439
8.1
397
Ease of Admin
8.9
416
8.0
262
Quality of Support
8.6
856
8.3
670
Has the product been a good partner in doing business?
9.0
411
8.5
262
Product Direction (% positive)
9.0
866
8.5
674
Features by Category
Sales Force Automation
8.9
653
|
Verified
8.3
473
|
Verified
Feature Not Available
8.2
312
8.8
657
|
Verified
8.2
438
|
Verified
8.4
655
|
Verified
8.3
452
|
Verified
7.6
353
|
Verified
8.1
406
|
Verified
8.8
532
|
Verified
8.1
426
|
Verified
7.9
337
8.1
427
|
Verified
7.6
310
8.2
430
|
Verified
8.3
403
8.2
445
|
Verified
Marketing Automation
7.9
433
|
Verified
7.9
378
|
Verified
Feature Not Available
8.2
303
8.6
592
|
Verified
8.4
402
|
Verified
Feature Not Available
8.1
348
|
Verified
Customer Support
8.2
388
8.4
411
|
Verified
8.0
397
8.2
421
|
Verified
8.2
452
8.2
418
|
Verified
7.8
315
8.0
381
|
Verified
8.0
351
8.2
409
|
Verified
Reporting & Analytics
8.0
561
|
Verified
8.2
463
|
Verified
8.3
636
|
Verified
8.2
462
|
Verified
8.1
472
|
Verified
8.2
419
|
Verified
Mobile & Social
8.1
348
|
Verified
8.1
270
8.1
334
|
Verified
8.0
217
8.4
470
|
Verified
7.8
341
|
Verified
Platform
8.3
319
|
Verified
8.0
291
|
Verified
8.4
314
|
Verified
8.3
289
|
Verified
8.6
329
|
Verified
8.5
293
|
Verified
8.0
196
|
Verified
8.3
260
|
Verified
7.7
156
8.2
269
|
Verified
7.7
226
8.4
276
|
Verified
8.7
327
|
Verified
8.3
294
|
Verified
7.8
192
8.3
280
|
Verified
Integration
8.6
302
|
Verified
8.4
288
|
Verified
8.2
251
|
Verified
8.2
270
|
Verified
7.8
237
|
Verified
8.1
251
|
Verified
Generative AI
6.3
31
7.6
137
Agentic AI - CRM
8.3
9
7.2
41
8.3
9
7.3
41
8.3
9
7.7
43
7.8
9
7.3
42
7.8
9
7.6
40
8.3
9
7.6
41
8.5
9
7.7
41
Customization
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.0
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Incentives
Feature Not Available
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Personalization
Feature Not Available
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
Administrative
8.0
5
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
7.6
11
Not enough data
7.4
11
Not enough data
7.9
11
Data Sourcing
Not enough data
8.6
132
Not enough data
8.8
131
Not enough data
8.6
128
Not enough data
9.0
130
Not enough data
8.6
130
Predictive Analytics
Not enough data
8.8
128
Not enough data
8.9
129
Feature Not Available
8.7
132
Not enough data
8.9
136
Sales Management
Not enough data
8.6
133
Not enough data
8.3
131
Not enough data
8.7
133
Not enough data
9.0
134
Categories
Categories
Shared Categories
Copper and SAP Sales Cloud are categorized as CRM and Sales Analytics
Unique Categories
Copper is categorized as Email Tracking, Online Form Builder, Sales Performance Management, and Google Workspace for Sales
SAP Sales Cloud has no unique categories
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.6%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.8%
Information Technology and Services
13.8%
Computer Software
4.8%
Accounting
4.7%
Financial Services
3.8%
Automotive
3.3%
Other
69.6%
Alternatives
Discussions
How seamless is the Gmail/Google Apps integration?
2 Comments
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 Comments
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 Comment
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
What is CRM features?
2 Comments
JM
Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging...Read more
Businesses always required customer relationship management services for better growth and maintenance of the business. SAP CRM offers the solution for the small and large companies to get customer relationship management services through the software system by SAP. SAP CRM Company provides the facilities for building better relationships with present and future customers of the company. It includes software that automates the integration and activities of the business to keep interaction with the customers.
1 Comment
SH
I need to implement the appropriate omnichannel solutions based on the needs of my company, I've come across some appealing tactics that this provider,...Read more
What is CRM system in SAP?
1 Comment
Official Response from SAP Sales Cloud
SAP Sales Cloud is a comprehensive sales automation solution, commonly referred to as a 'sales CRM'. SAP also has integrated cloud marketing, commerce,...Read more
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