# Copper vs Salesmate Comparison

| | Copper | Salesmate | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 1,156 | 114 | 
| **Largest Market Segment** | Small-Business (79.3% of reviews) | Small-Business (79.6% of reviews) | 
| **Entry Level Price** | Starting at $9.00 Per Month | $23.00 1 USER Per Month | 

---
## Top Pros & Cons

### Copper

Pros:
- Ease of Use (27 reviews)
- Gmail Integration (17 reviews)

Cons:
- Expensive (10 reviews)
- Limited Features (10 reviews)

### Salesmate

Pros:
- Customer Support (16 reviews)
- Ease of Use (16 reviews)

Cons:
- Integration Issues (4 reviews)
- Limited Features (4 reviews)

---
## Ratings Comparison
| Rating | Copper | Salesmate | 
|---|---|---|
  | **Meets Requirements** | 8.7 (927 reviews) | 8.9 (79 reviews) | 
  | **Ease of Use** | 9.1 (938 reviews) | 9.1 (93 reviews) | 
  | **Ease of Setup** | 8.7 (442 reviews) | 9.1 (57 reviews) | 
  | **Ease of Admin** | 8.9 (417 reviews) | 9.2 (39 reviews) | 
  | **Quality of Support** | 8.6 (859 reviews) | 9.0 (79 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (412 reviews) | 9.3 (39 reviews) | 
  | **Product Direction (% positive)** | 9.0 (869 reviews) | 9.2 (84 reviews) | 

---
## Pricing

### Copper

#### Entry-Level Pricing

Plan: Copper Starter Edition - Annual

Price: Starting at $9.00 Per Month

Description: Get started on the Google Workspace CRM with essential relationship management tools + Zapier.

Key Features:
- 1,000 contact limit
- Google Workspace integration
- Activity feed

[Browse all 4 editions](https://www.g2.com/products/copper/pricing)

#### Free Trial

Yes

### Salesmate

#### Entry-Level Pricing

Plan: BASIC

Price: $23.00 1 USER Per Month

Description: Basic plan is suitable for all types of small sales team. Starting from $23 per month per user when billed annually & $29 per month per user when billed monthly.

Key Features:
- Contact management
- Company management
- Deal management

[Browse all 3 editions](https://www.g2.com/products/salesmate/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Copper** | 8.1/10 | 756 |
| **Salesmate** | 8.7/10 | 64 |

#### Sales Force Automation

| Feature | Copper | Salesmate | 
|---|---|---|
| **Contact & Account Management** | 8.9 (655 reviews) ✓ Verified | 9.1 (53 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 8.6 (28 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.8 (658 reviews) ✓ Verified | 9.1 (55 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.4 (656 reviews) ✓ Verified | 8.9 (49 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.6 (353 reviews) ✓ Verified | 8.4 (41 reviews) | 
| **Desktop Integration** | 8.8 (534 reviews) ✓ Verified | 9.0 (45 reviews) | 
| **Product & Price List Management** | 7.9 (337 reviews) | 8.6 (41 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.6 (310 reviews) | 8.4 (38 reviews) | 
| **Customer Contract Management** | 8.3 (403 reviews) | 8.6 (40 reviews) | 

#### Marketing Automation

| Feature | Copper | Salesmate | 
|---|---|---|
| **Email Marketing** | 7.9 (435 reviews) ✓ Verified | 8.7 (49 reviews) ✓ Verified | 
| **Campaign Management** | Feature Not Available | 8.9 (43 reviews) | 
| **Lead Management** | 8.6 (592 reviews) ✓ Verified | 9.0 (52 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Feature Not Available | 8.6 (40 reviews) | 

#### Customer Support

| Feature | Copper | Salesmate | 
|---|---|---|
| **Case Management** | 8.2 (388 reviews) | 8.3 (44 reviews) | 
| **Customer Support Portal** | 8.0 (397 reviews) | 8.6 (43 reviews) ✓ Verified | 
| **Knowledge Base** | 8.2 (452 reviews) | 8.7 (43 reviews) ✓ Verified | 
| **Call Center Features** | 7.8 (315 reviews) | 8.5 (44 reviews) ✓ Verified | 
| **Support Analytics** | 8.0 (351 reviews) | 8.7 (41 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Copper | Salesmate | 
|---|---|---|
| **Reporting** | 8.0 (561 reviews) ✓ Verified | 8.4 (47 reviews) ✓ Verified | 
| **Dashboards** | 8.3 (636 reviews) ✓ Verified | 9.0 (52 reviews) ✓ Verified | 
| **Forecasting** | 8.1 (472 reviews) ✓ Verified | 8.7 (41 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Copper | Salesmate | 
|---|---|---|
| **Social Collaboration Features** | 8.1 (348 reviews) ✓ Verified | 8.4 (37 reviews) ✓ Verified | 
| **Social Network Integration** | 8.1 (334 reviews) ✓ Verified | 8.9 (21 reviews) | 
| **Mobile User Support** | 8.4 (470 reviews) ✓ Verified | 8.6 (44 reviews) ✓ Verified | 

#### Platform

| Feature | Copper | Salesmate | 
|---|---|---|
| **Customization** | 8.3 (321 reviews) ✓ Verified | 8.8 (38 reviews) ✓ Verified | 
| **Workflow Capability** | 8.4 (316 reviews) ✓ Verified | 8.9 (35 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.6 (329 reviews) ✓ Verified | 9.2 (33 reviews) ✓ Verified | 
| **Internationalization** | 8.0 (196 reviews) ✓ Verified | 8.5 (29 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.7 (156 reviews) | 8.6 (28 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 7.7 (226 reviews) | 8.7 (30 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.7 (328 reviews) ✓ Verified | 9.2 (35 reviews) ✓ Verified | 
| **Output Document Generation** | 7.8 (192 reviews) | 8.6 (29 reviews) | 

#### Integration

| Feature | Copper | Salesmate | 
|---|---|---|
| **Data Import & Export Tools** | 8.6 (302 reviews) ✓ Verified | 8.6 (32 reviews) ✓ Verified | 
| **Integration APIs** | 8.2 (251 reviews) ✓ Verified | 8.6 (31 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.8 (238 reviews) ✓ Verified | 8.3 (29 reviews) ✓ Verified | 

#### Generative AI

| Feature | Copper | Salesmate | 
|---|---|---|
| **AI Text Generation** | 6.3 (31 reviews) | 7.6 (20 reviews) | 

#### Agentic AI - CRM

| Feature | Copper | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (9 reviews) | Not enough data | 
| **Multi-step Planning** | 8.3 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 7.8 (9 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (9 reviews) | Not enough data | 
| **Decision Making** | 8.5 (9 reviews) | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Email Marketing

| Feature | Copper | Salesmate | 
|---|---|---|
| **Building and Personalizing Emails** | Not enough data | Not enough data | 
| **Sending Outbound Emails** | Not enough data | Not enough data | 
| **Manage Email Deliverability** | Not enough data | Not enough data | 
| **Automated Email Responses** | Not enough data | Not enough data | 

#### Online Marketing

| Feature | Copper | Salesmate | 
|---|---|---|
| **Landing Pages and Forms** | Not enough data | Not enough data | 
| **Dynamic Content** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Mobile Optimized** | Not enough data | Not enough data | 
| **Search Tracking and Optimization** | Not enough data | Not enough data | 

#### Lead Management

| Feature | Copper | Salesmate | 
|---|---|---|
| **Marketing Lead Database** | Not enough data | Not enough data | 
| **Data Quality Management** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Lead Scoring and Grading** | Not enough data | Not enough data | 
| **Lead Nurturing** | Not enough data | Not enough data | 
| **Online Behavior Tracking** | Not enough data | Not enough data | 
| **Automated Alerts and Tasks** | Not enough data | Not enough data | 
| **CRM Lead Integration** | Not enough data | Not enough data | 

#### Campaign Management

| Feature | Copper | Salesmate | 
|---|---|---|
| **Program Management** | Not enough data | Not enough data | 
| **Event / Webinar Marketing** | Not enough data | Not enough data | 
| **Calendaring** | Not enough data | Not enough data | 
| **Budgeting** | Not enough data | Not enough data | 

#### Social

| Feature | Copper | Salesmate | 
|---|---|---|
| **Social Listening** | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | 
| **Social Campaigns** | Not enough data | Not enough data | 
| **Social Media Engagement** | Not enough data | Not enough data | 
| **Social Media Advertising** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Copper | Salesmate | 
|---|---|---|
| **Basic Reporting** | Not enough data | Not enough data | 
| **Web Analytics** | Not enough data | Not enough data | 
| **ROI Analytics** | Not enough data | Not enough data | 
| **Revenue Analytics** | Not enough data | Not enough data | 
| **SEO / Keyword Analytics** | Not enough data | Not enough data | 

#### Platform

| Feature | Copper | Salesmate | 
|---|---|---|
| **Customization ** | Not enough data | Not enough data | 
| **Workflow Capability** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Output Document Generation** | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Copper | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | Copper | Salesmate | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Ticket and Case Management

| Feature | Copper | Salesmate | 
|---|---|---|
| **Ticket creation user experience** | Not enough data | Not enough data | 
| **Ticket response user experience** | Not enough data | Not enough data | 
| **Workflow** | Not enough data | Not enough data | 
| **Response Automation** | Not enough data | Not enough data | 
| **SLA Management** | Not enough data | Not enough data | 
| **Attachments/Screencasts** | Not enough data | Not enough data | 
| **Ticket Collaboration** | Not enough data | Not enough data | 
| **Customer and Contacts Database** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Copper | Salesmate | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Copper | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | Copper | Salesmate | 
|---|---|---|
| **Customer Portal** | Not enough data | Not enough data | 
| **Email to Case** | Not enough data | Not enough data | 
| **Chat/Live Support** | Not enough data | Not enough data | 
| **Social Integration** | Not enough data | Not enough data | 
| **Voice** | Not enough data | Not enough data | 

#### Platform

| Feature | Copper | Salesmate | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

### AI Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Core Conversational Capabilities - AI Chatbots

| Feature | Copper | Salesmate | 
|---|---|---|
| **Controlled LLM Response Generation** | Not enough data | Not enough data | 
| **Context Maintenance Within Sessions** | Not enough data | Not enough data | 
| **Natural Language Understanding & Intent Inference** | Not enough data | Not enough data | 

#### Data

| Feature | Copper | Salesmate | 
|---|---|---|
| **Reliability** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

#### Interaction

| Feature | Copper | Salesmate | 
|---|---|---|
| **Complex Query Handling** | Not enough data | Not enough data | 
| **Natural Conversation** | Not enough data | Not enough data | 
| **Understanding** | Not enough data | Not enough data | 
| **Context Management** | Not enough data | Not enough data | 
| **Customizability** | Not enough data | Not enough data | 

#### Task & Flow Management - AI Chatbots

| Feature | Copper | Salesmate | 
|---|---|---|
| **Scripted Dialogue & Decision Tree Support** | Not enough data | Not enough data | 
| **Fallback Responses for Unknown Queries** | Not enough data | Not enough data | 

#### Learning

| Feature | Copper | Salesmate | 
|---|---|---|
| **User Interaction Learning** | Not enough data | Not enough data | 
| **Error Learning** | Not enough data | Not enough data | 

#### Deployment & Embedding - AI Chatbots

| Feature | Copper | Salesmate | 
|---|---|---|
| **API Access for Business System Integration** | Not enough data | Not enough data | 
| **Web Widget & SDK Embedding** | Not enough data | Not enough data | 

#### Content Generation

| Feature | Copper | Salesmate | 
|---|---|---|
| **Creativity** | Not enough data | Not enough data | 
| **Content Accuracy** | Not enough data | Not enough data | 

#### Admin & Configuration - AI Chatbots

| Feature | Copper | Salesmate | 
|---|---|---|
| **No-Code Conversation Design** | Not enough data | Not enough data | 

#### System

| Feature | Copper | Salesmate | 
|---|---|---|
| **API Flexibility** | Not enough data | Not enough data | 
| **Update Frequency and Utility** | Not enough data | Not enough data | 
| **Cross-Platform Compatibility	** | Not enough data | Not enough data | 
| **Software Integration** | Not enough data | Not enough data | 

#### Agentic AI - AI Chatbots

| Feature | Copper | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Monitoring & Improvement - AI Chatbots

| Feature | Copper | Salesmate | 
|---|---|---|
| **Feedback-Driven Response Optimization** | Not enough data | Not enough data | 

#### Reliability & Safety - AI Chatbots

| Feature | Copper | Salesmate | 
|---|---|---|
| **Guardrails & Content Controls** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Lead Facilitation

| Feature | Copper | Salesmate | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Lead Follow-up** | Not enough data | Not enough data | 
| **Meeting Scheduling ** | Not enough data | Not enough data | 

#### Organization

| Feature | Copper | Salesmate | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | Not enough data | 
| **Data Entry** | Not enough data | Not enough data | 
| **Integrations / APIs** | Not enough data | Not enough data | 

#### Performance Analysis

| Feature | Copper | Salesmate | 
|---|---|---|
| **Coaching ** | Not enough data | Not enough data | 
| **Peformance Tracking** | Not enough data | Not enough data | 

#### Sales Analysis

| Feature | Copper | Salesmate | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | Not enough data | 
| **Sales Forecasting ** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Copper | Salesmate | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Copper | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Salesmate** | 8.7/10 | 27 |

#### Integrated Workflows

| Feature | Copper | Salesmate | 
|---|---|---|
| **Task Management** | Not enough data | 9.1 (22 reviews) | 
| **Email Tracking/Automation** | Not enough data | 9.3 (25 reviews) | 
| **Calls and Voice** | Not enough data | 8.7 (23 reviews) | 
| **Other Outreach Options ** | Not enough data | 8.4 (21 reviews) | 
| **CRM Integration** | Not enough data | 8.9 (24 reviews) | 
| **Calendar** | Not enough data | 9.0 (20 reviews) | 
| **Shared Records** | Not enough data | 8.5 (19 reviews) | 

#### Repeatability and Reportability

| Feature | Copper | Salesmate | 
|---|---|---|
| **Content Management** | Not enough data | Feature Not Available | 
| **Workflow Management** | Not enough data | 8.9 (21 reviews) | 
| **Workflow Performance** | Not enough data | 8.9 (21 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 8.2 (20 reviews) | 
| **Gamification** | Not enough data | Feature Not Available | 

#### AI and Automation

| Feature | Copper | Salesmate | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 8.7 (21 reviews) | 
| **Lead Scoring** | Not enough data | 8.7 (21 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 8.5 (13 reviews) | 
| **Buyer Intelligence** | Not enough data | 8.5 (12 reviews) | 
| **Machine Learning** | Not enough data | 8.2 (12 reviews) | 

#### Generative AI

| Feature | Copper | Salesmate | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.9 (11 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Copper | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Responses

| Feature | Copper | Salesmate | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Copper | Salesmate | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Copper | Salesmate | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Copper | Salesmate | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Copper | Salesmate | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Conversational Platform

| Feature | Copper | Salesmate | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Omnichannel** | Not enough data | Not enough data | 
| **Contextual Engagement** | Not enough data | Not enough data | 
| **Proactive Engagement** | Not enough data | Not enough data | 

#### Support Automation

| Feature | Copper | Salesmate | 
|---|---|---|
| **Intelligent Routing** | Not enough data | Not enough data | 
| **Seamless Escalation** | Not enough data | Not enough data | 
| **Transcripts** | Not enough data | Not enough data | 
| **Self-Serve Support** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Copper | Salesmate | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Customization

| Feature | Copper | Salesmate | 
|---|---|---|
| **Custom Fields** | Not enough data | Not enough data | 
| **Conditional Logic** | Feature Not Available | Not enough data | 
| **Multi-page Forms** | Feature Not Available | Not enough data | 
| **Design** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Copper | Salesmate | 
|---|---|---|
| **Embedded Forms** | Not enough data | Not enough data | 
| **Offline Capability** | Feature Not Available | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Payments** | Feature Not Available | Not enough data | 
| **Mobile Forms** | Feature Not Available | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Integrations

| Feature | Copper | Salesmate | 
|---|---|---|
| **MS Teams Integration** | Not enough data | Not enough data | 
| **Email Integration** | Not enough data | Not enough data | 
| **Zoom Integration** | Not enough data | Not enough data | 
| **Google Meet Integration** | Not enough data | Not enough data | 
| **Salesforce Integration** | Not enough data | Not enough data | 

#### Branding & Customizatio

| Feature | Copper | Salesmate | 
|---|---|---|
| **Custom Booking Page** | Not enough data | Not enough data | 
| **Personalized Links** | Not enough data | Not enough data | 
| **Personalized Web Embed** | Not enough data | Not enough data | 

#### Automatic Rules & Configurations

| Feature | Copper | Salesmate | 
|---|---|---|
| **Set Working Hours** | Not enough data | Not enough data | 
| **Automatic Updates** | Not enough data | Not enough data | 
| **Buffer Times** | Not enough data | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Copper | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 

### Customer Service Automation

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Customer Support

| Feature | Copper | Salesmate | 
|---|---|---|
| **Text** | Not enough data | Not enough data | 
| **Speech** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 

#### Automation

| Feature | Copper | Salesmate | 
|---|---|---|
| **Ticket Resolution** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 
| **Intelligent Routing** | Not enough data | Not enough data | 

#### Artificial Intelligence

| Feature | Copper | Salesmate | 
|---|---|---|
| **Learning** | Not enough data | Not enough data | 
| **Language** | Not enough data | Not enough data | 
| **Conversational AI** | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Generative AI

| Feature | Copper | Salesmate | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Communication

| Feature | Copper | Salesmate | 
|---|---|---|
| **Pop-up Chat** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Targeted Emails** | Not enough data | Not enough data | 
| **In-App Messaging** | Not enough data | Not enough data | 
| **Co-Browsing** | Not enough data | Not enough data | 

####  Internal Use

| Feature | Copper | Salesmate | 
|---|---|---|
| **Customization ** | Not enough data | Not enough data | 
| **Conversation Archiving** | Not enough data | Not enough data | 
| **Lead Development** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Team Inbox ** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | Copper | Salesmate | 
|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | Copper | Salesmate | 
|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | Copper | Salesmate | 
|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | Copper | Salesmate | 
|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | 

### Google Workspace for Sales

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Agentic AI - Google Workspace for Sales

| Feature | Copper | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Copper** | 8.4/10 | 5 |
| **Salesmate** | 8.6/10 | 25 |

#### Agentic AI - Sales Performance Management

| Feature | Copper | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (5 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 9.3 (5 reviews) | Not enough data | 

#### Incentives

| Feature | Copper | Salesmate | 
|---|---|---|
| **Triggers** | 8.3 (5 reviews) | Feature Not Available | 
| **Commission Calculator** | 8.7 (5 reviews) | 8.3 (14 reviews) | 
| **Leaderboards** | 8.3 (5 reviews) | 8.7 (20 reviews) | 

#### Personalization

| Feature | Copper | Salesmate | 
|---|---|---|
| **Profiles** | Feature Not Available | 8.7 (20 reviews) | 
| **Custom Reports** | 8.3 (5 reviews) | 8.6 (22 reviews) | 
| **Dashboards** | 8.3 (5 reviews) | 8.7 (23 reviews) | 
| **Goal Setting** | Feature Not Available | 8.6 (20 reviews) | 

#### Administrative

| Feature | Copper | Salesmate | 
|---|---|---|
| **Integration** | 8.0 (5 reviews) | 8.7 (22 reviews) | 
| **Employee Structure** | Feature Not Available | 8.3 (20 reviews) | 
| **Behavior Monitoring** | 8.3 (5 reviews) | 8.7 (20 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Salesmate** | 9.2/10 | 23 |

#### Agentic AI - Email Tracking

| Feature | Copper | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Analytics

| Feature | Copper | Salesmate | 
|---|---|---|
| **Open Rates** | Not enough data | 9.1 (19 reviews) | 
| **Link Activity** | Not enough data | 9.4 (21 reviews) | 

#### Customizations

| Feature | Copper | Salesmate | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 9.6 (22 reviews) | 
| **Email Scheduling** | Not enough data | 9.7 (21 reviews) | 
| **Notifications** | Not enough data | 9.1 (22 reviews) | 
| **Email Categorization** | Not enough data | 9.1 (21 reviews) | 
| **Templates** | Not enough data | 9.2 (22 reviews) | 

#### Generative AI

| Feature | Copper | Salesmate | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.3 (12 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Copper | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Copper | Salesmate | 
|---|---|---|
| **Data Sourcing** | Not enough data | Not enough data | 
| **Exporting & Sharing Data** | Not enough data | Not enough data | 
| **Multi-Device Data Visualization** | Not enough data | Not enough data | 
| **Interactive Dashboards** | Not enough data | Not enough data | 
| **Data Segmentation** | Not enough data | Not enough data | 

#### Predictive Analytics

| Feature | Copper | Salesmate | 
|---|---|---|
| **Lead Scoring** | Not enough data | Not enough data | 
| **Opportunity Scoring** | Not enough data | Not enough data | 
| **Risk Analysis** | Feature Not Available | Not enough data | 
| **Live Forecasting** | Not enough data | Not enough data | 

#### Sales Management

| Feature | Copper | Salesmate | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | Not enough data | 
| **Sales Gamification** | Not enough data | Not enough data | 
| **Account-Based Analytics** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Salesmate** | 9.1/10 | 23 |

#### Agentic AI - Outbound Call Tracking

| Feature | Copper | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Calling

| Feature | Copper | Salesmate | 
|---|---|---|
| **Record Calls** | Not enough data | 9.0 (21 reviews) | 
| **Generate Location** | Not enough data | 9.0 (19 reviews) | 
| **Call Types** | Not enough data | 9.1 (21 reviews) | 
| **Click-to-Call** | Not enough data | 9.3 (20 reviews) | 
| **Auto Dialer** | Not enough data | Not enough data | 

#### Contacts

| Feature | Copper | Salesmate | 
|---|---|---|
| **Personalization** | Not enough data | 8.9 (22 reviews) | 
| **Information Locater** | Not enough data | 8.8 (21 reviews) | 
| **Record Prospect Data** | Not enough data | 9.2 (22 reviews) | 

#### Insights

| Feature | Copper | Salesmate | 
|---|---|---|
| **Notes** | Not enough data | 9.3 (22 reviews) | 
| **Daily Summary** | Not enough data | 9.4 (21 reviews) | 
| **Automated Voicemails** | Not enough data | 9.2 (20 reviews) | 
| **Automated Emails** | Not enough data | 9.1 (21 reviews) | 
| **Sorts Prospects** | Not enough data | 9.1 (22 reviews) | 
| **Automated Note Taking** | Not enough data | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | Copper | Salesmate | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | Copper | Salesmate | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | Copper | Salesmate | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | Copper | Salesmate | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Copper | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [CRM Software](https://www.g2.com/categories/crm), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to Copper (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Google Workspace for Sales Software](https://www.g2.com/categories/google-workspace-for-sales)

**Unique to Salesmate (13):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Live Chat Software](https://www.g2.com/categories/live-chat), [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm), [Help Desk Software](https://www.g2.com/categories/help-desk), [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling)


---
## Reviewer Demographics

### By Company Size

| Segment | Copper | Salesmate | 
|---|---|---|
| **Small-Business** | 79.3% | 79.6% | 
| **Mid-Market** | 17.1% | 15.5% | 
| **Enterprise** | 3.6% | 4.9% | 

### By Industry

#### Copper

- **Marketing and Advertising:** 11.7%
- **Information Technology and Services:** 8.3%
- **Computer Software:** 7.8%
- **Real Estate:** 6.9%
- **Financial Services:** 4.5%
- **Construction:** 3.2%
- **Internet:** 2.9%
- **Management Consulting:** 2.9%
- **Education Management:** 2.0%
- **Non-Profit Organization Management:** 1.7%
- **Other:** 48.2%

#### Salesmate

- **Marketing and Advertising:** 15.9%
- **Computer Software:** 11.2%
- **Information Technology and Services:** 9.3%
- **Hospitality:** 8.4%
- **Real Estate:** 5.6%
- **Financial Services:** 3.7%
- **Telecommunications:** 2.8%
- **Construction:** 2.8%
- **Events Services:** 2.8%
- **Accounting:** 1.9%
- **Other:** 35.5%

---
## Alternatives

### Alternatives to Copper

- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1426 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3038 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1231 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25779 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13789 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2926 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1111 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (950 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (477 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (303 reviews)

### Alternatives to Salesmate

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13789 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1231 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3038 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2926 reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (636 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (303 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25779 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1426 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14682 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2034 reviews)

---
## Top Discussions

### Copper

- Title: [What is copper CRM?](https://www.g2.com/discussions/what-is-copper-crm) — 2 comments
  > **Top comment:** "Contact relationship management"
- Title: [How seamless is the Gmail/Google Apps integration?](https://www.g2.com/discussions/how-seamless-is-the-gmail-google-apps-integration) — 2 comments, 1 upvote
  > **Top comment:** "ProsperWorks is built in and around Google Apps. It tightly integrates with Gmail, Calendar and Google Drive, minimizing the amount of data entry and..."
- Title: [What is copper app?](https://www.g2.com/discussions/what-is-copper-app) — 1 comment
  > **Top comment:** "It is a CRM that works with Google Workspaces. It tracks sales, leads in your pipeline, tasks with your clients/projects, and you can email/set up..."
- Title: [How is copper used in CRM?](https://www.g2.com/discussions/how-is-copper-used-in-crm) — 1 comment
  > **Top comment:** "Yea "
- Title: [Whats the easiest way to save my notes](https://www.g2.com/discussions/whats-the-easiest-way-to-save-my-notes) — 1 comment, 1 upvote
  > **Top comment:** "Don't bother using Copper. Their customer support is horrible!"

### Salesmate

- Title: [Who owns Salesmate?](https://www.g2.com/discussions/who-owns-salesmate) — 1 comment
  > **Top comment:** "Salesmate seems to be generic enough and powerful enough to be used by different industries.  It is easily customizable.  "
- Title: [Is Salesmate good?](https://www.g2.com/discussions/is-salesmate-good) — 1 comment
  > **Top comment:** "Absolutely!"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/copper-vs-salesmate)