# Copper vs Prophet CRM Comparison | | Copper | Prophet CRM | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.1 out of 5 | | **Total Reviews** | 1,156 | 193 | | **Largest Market Segment** | Small-Business (79.2% of reviews) | Small-Business (67.0% of reviews) | | **Entry Level Price** | Starting at $9.00 Per Month | $20.00 1 Per User/Month Billed Annually Per Year | --- ## Top Pros & Cons ### Copper Pros: - Ease of Use (27 reviews) - Gmail Integration (17 reviews) Cons: - Expensive (10 reviews) - Limited Features (10 reviews) ### Prophet CRM **Not enough data** --- ## Ratings Comparison | Rating | Copper | Prophet CRM | |---|---|---| | **Meets Requirements** | 8.7 (926 reviews) | 8.2 (178 reviews) | | **Ease of Use** | 9.1 (937 reviews) | 8.1 (177 reviews) | | **Ease of Setup** | 8.7 (441 reviews) | 7.3 (84 reviews) | | **Ease of Admin** | 8.9 (416 reviews) | 8.1 (84 reviews) | | **Quality of Support** | 8.6 (858 reviews) | 8.8 (171 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (411 reviews) | 8.7 (84 reviews) | | **Product Direction (% positive)** | 9.0 (868 reviews) | 7.7 (175 reviews) | --- ## Pricing ### Copper #### Entry-Level Pricing Plan: Copper Starter Edition - Annual Price: Starting at $9.00 Per Month Description: Get started on the Google Workspace CRM with essential relationship management tools + Zapier. Key Features: - 1,000 contact limit - Google Workspace integration - Activity feed [Browse all 4 editions](https://www.g2.com/products/copper/pricing) #### Free Trial Yes ### Prophet CRM #### Entry-Level Pricing Plan: Prophet Standard Price: $20.00 1 Per User/Month Billed Annually Per Year Description: Centralized Contact and Company Management Key Features: - • MS 365 Outlook Desktop Integrated - • Signature Parsing (First Name, Last Name, Email) - • Export views and lists into Excel [Browse all 2 editions](https://www.g2.com/products/prophet-crm/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Copper** | 8.2/10 | 755 | | **Prophet CRM** | 8.2/10 | 157 | #### Sales Force Automation | Feature | Copper | Prophet CRM | |---|---|---| | **Contact & Account Management** | 8.9 (654 reviews) ✓ Verified | 8.6 (144 reviews) ✓ Verified | | **Opportunity & Pipeline Mgmt.** | 8.8 (657 reviews) ✓ Verified | 8.6 (129 reviews) ✓ Verified | | **Task / Activity Management** | 8.5 (655 reviews) ✓ Verified | 8.3 (130 reviews) ✓ Verified | | **Territory & Quota Management** | 7.6 (352 reviews) ✓ Verified | 7.9 (73 reviews) ✓ Verified | | **Desktop Integration** | 8.8 (533 reviews) ✓ Verified | 8.4 (128 reviews) ✓ Verified | | **Product & Price List Management** | 7.9 (336 reviews) | 7.7 (61 reviews) ✓ Verified | | **Quote & Order Management** | 7.6 (309 reviews) | 8.2 (67 reviews) ✓ Verified | | **Customer Contract Management** | 8.3 (402 reviews) | 8.4 (95 reviews) ✓ Verified | #### Marketing Automation | Feature | Copper | Prophet CRM | |---|---|---| | **Email Marketing** | 7.9 (434 reviews) ✓ Verified | 8.2 (84 reviews) ✓ Verified | | **Campaign Management** | Feature Not Available | 8.3 (62 reviews) ✓ Verified | | **Lead Management** | 8.6 (591 reviews) ✓ Verified | 8.4 (99 reviews) ✓ Verified | | **Marketing ROI Analytics** | Feature Not Available | 8.1 (54 reviews) ✓ Verified | #### Customer Support | Feature | Copper | Prophet CRM | |---|---|---| | **Case Management** | 8.2 (387 reviews) | 8.4 (91 reviews) ✓ Verified | | **Customer Support Portal** | 8.0 (396 reviews) | 8.3 (89 reviews) | | **Knowledge Base** | 8.2 (451 reviews) | 8.4 (93 reviews) | | **Call Center Features** | 7.8 (314 reviews) | 8.2 (77 reviews) ✓ Verified | | **Support Analytics** | 8.0 (350 reviews) | 8.4 (71 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Copper | Prophet CRM | |---|---|---| | **Reporting** | 8.1 (560 reviews) ✓ Verified | 8.1 (117 reviews) ✓ Verified | | **Dashboards** | 8.3 (635 reviews) ✓ Verified | 8.2 (110 reviews) ✓ Verified | | **Forecasting** | 8.1 (471 reviews) ✓ Verified | 8.5 (78 reviews) ✓ Verified | #### Mobile & Social | Feature | Copper | Prophet CRM | |---|---|---| | **Social Collaboration Features** | 8.2 (347 reviews) ✓ Verified | Feature Not Available | | **Social Network Integration** | 8.1 (333 reviews) ✓ Verified | Feature Not Available | | **Mobile User Support** | 8.4 (469 reviews) ✓ Verified | 6.7 (63 reviews) ✓ Verified | #### Platform | Feature | Copper | Prophet CRM | |---|---|---| | **Customization** | 8.4 (320 reviews) ✓ Verified | 8.1 (65 reviews) ✓ Verified | | **Workflow Capability** | 8.4 (315 reviews) ✓ Verified | 8.0 (61 reviews) ✓ Verified | | **User, Role, and Access Management** | 8.6 (328 reviews) ✓ Verified | 8.5 (70 reviews) ✓ Verified | | **Internationalization** | 8.1 (195 reviews) ✓ Verified | 8.3 (9 reviews) | | **Sandbox / Test Environments** | 7.7 (155 reviews) | 8.3 (32 reviews) ✓ Verified | | **Document & Content Mgmt.** | 7.7 (225 reviews) | 8.1 (53 reviews) | | **Performance and Reliability** | 8.7 (327 reviews) ✓ Verified | 8.1 (71 reviews) ✓ Verified | | **Output Document Generation** | 7.8 (191 reviews) | 8.3 (51 reviews) ✓ Verified | #### Integration | Feature | Copper | Prophet CRM | |---|---|---| | **Data Import & Export Tools** | 8.6 (301 reviews) ✓ Verified | 8.1 (65 reviews) ✓ Verified | | **Integration APIs** | 8.2 (250 reviews) ✓ Verified | 8.6 (30 reviews) | | **Breadth of Partner Applications** | 7.9 (237 reviews) ✓ Verified | 8.0 (28 reviews) | #### Generative AI | Feature | Copper | Prophet CRM | |---|---|---| | **AI Text Generation** | 6.6 (30 reviews) | 8.3 (5 reviews) | #### Agentic AI - CRM | Feature | Copper | Prophet CRM | |---|---|---| | **Autonomous Task Execution** | 8.3 (9 reviews) | Not enough data | | **Multi-step Planning** | 8.3 (9 reviews) | Not enough data | | **Cross-system Integration** | 8.3 (9 reviews) | Not enough data | | **Adaptive Learning** | 7.8 (9 reviews) | Not enough data | | **Natural Language Interaction** | 7.8 (9 reviews) | Not enough data | | **Proactive Assistance** | 8.3 (9 reviews) | Not enough data | | **Decision Making** | 8.5 (9 reviews) | Not enough data | ### Online Form Builder | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Prophet CRM** | N/A | N/A | #### Customization | Feature | Copper | Prophet CRM | |---|---|---| | **Custom Fields** | Not enough data | Not enough data | | **Conditional Logic** | Feature Not Available | Not enough data | | **Multi-page Forms** | Feature Not Available | Not enough data | | **Design** | Not enough data | Not enough data | #### Additional Functionality | Feature | Copper | Prophet CRM | |---|---|---| | **Embedded Forms** | Not enough data | Not enough data | | **Offline Capability** | Feature Not Available | Not enough data | | **Notifications** | Not enough data | Not enough data | | **Payments** | Feature Not Available | Not enough data | | **Mobile Forms** | Feature Not Available | Not enough data | ### Google Workspace for Sales | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Prophet CRM** | N/A | N/A | #### Agentic AI - Google Workspace for Sales | Feature | Copper | Prophet CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Sales Performance Management | Product | Score | Reviews | |---|---|---| | **Copper** | 8.4/10 | 5 | | **Prophet CRM** | 7.8/10 | 14 | #### Agentic AI - Sales Performance Management | Feature | Copper | Prophet CRM | |---|---|---| | **Autonomous Task Execution** | 8.0 (5 reviews) | Not enough data | | **Natural Language Interaction** | 8.0 (5 reviews) | Not enough data | | **Proactive Assistance** | 9.3 (5 reviews) | Not enough data | #### Incentives | Feature | Copper | Prophet CRM | |---|---|---| | **Triggers** | 8.3 (5 reviews) | 8.1 (6 reviews) | | **Commission Calculator** | 8.7 (5 reviews) | Feature Not Available | | **Leaderboards** | 8.3 (5 reviews) | Feature Not Available | #### Personalization | Feature | Copper | Prophet CRM | |---|---|---| | **Custom Reports** | 8.3 (5 reviews) | Feature Not Available | | **Dashboards** | 8.3 (5 reviews) | 7.7 (13 reviews) | | **Goal Setting** | Feature Not Available | 6.9 (9 reviews) | #### Administrative | Feature | Copper | Prophet CRM | |---|---|---| | **Integration** | 8.0 (5 reviews) | 8.8 (8 reviews) | | **Behavior Monitoring** | 8.3 (5 reviews) | 7.7 (5 reviews) | ### Email Tracking | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Prophet CRM** | N/A | N/A | #### Agentic AI - Email Tracking | Feature | Copper | Prophet CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Analytics | Feature | Copper | Prophet CRM | |---|---|---| | **Open Rates** | Not enough data | Not enough data | | **Link Activity** | Not enough data | Not enough data | | **Attachment Activity** | Feature Not Available | Not enough data | #### Customizations | Feature | Copper | Prophet CRM | |---|---|---| | **Email Platform Integration** | Not enough data | Not enough data | | **Email Scheduling** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | | **Email Categorization** | Not enough data | Not enough data | | **Templates** | Not enough data | Not enough data | #### Generative AI | Feature | Copper | Prophet CRM | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | ### Sales Analytics | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Prophet CRM** | N/A | N/A | #### Agentic AI - Sales Analytics | Feature | Copper | Prophet CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Data Sourcing | Feature | Copper | Prophet CRM | |---|---|---| | **Data Sourcing** | Not enough data | Not enough data | | **Exporting & Sharing Data** | Not enough data | Not enough data | | **Multi-Device Data Visualization** | Not enough data | Not enough data | | **Interactive Dashboards** | Not enough data | Not enough data | | **Data Segmentation** | Not enough data | Not enough data | #### Predictive Analytics | Feature | Copper | Prophet CRM | |---|---|---| | **Lead Scoring** | Not enough data | Not enough data | | **Opportunity Scoring** | Not enough data | Not enough data | | **Risk Analysis** | Feature Not Available | Not enough data | | **Live Forecasting** | Not enough data | Not enough data | #### Sales Management | Feature | Copper | Prophet CRM | |---|---|---| | **Live Pipeline Management** | Not enough data | Not enough data | | **Sales Gamification** | Not enough data | Not enough data | | **Account-Based Analytics** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | --- ## Categories **Shared Categories (3):** [CRM Software](https://www.g2.com/categories/crm), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management) **Unique to Copper (3):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Google Workspace for Sales Software](https://www.g2.com/categories/google-workspace-for-sales) --- ## Reviewer Demographics ### By Company Size | Segment | Copper | Prophet CRM | |---|---|---| | **Small-Business** | 79.2% | 67.0% | | **Mid-Market** | 17.2% | 26.2% | | **Enterprise** | 3.6% | 6.8% | ### By Industry #### Copper - **Marketing and Advertising:** 11.7% - **Information Technology and Services:** 8.3% - **Computer Software:** 7.7% - **Real Estate:** 6.9% - **Financial Services:** 4.5% - **Construction:** 3.2% - **Internet:** 3.0% - **Management Consulting:** 2.9% - **Education Management:** 2.0% - **Non-Profit Organization Management:** 1.7% - **Other:** 48.2% #### Prophet CRM - **Financial Services:** 6.8% - **Construction:** 5.7% - **Electrical/Electronic Manufacturing:** 4.2% - **Machinery:** 3.6% - **Insurance:** 3.6% - **Real Estate:** 3.6% - **Hospital & Health Care:** 3.1% - **Information Technology and Services:** 3.1% - **Industrial Automation:** 3.1% - **Facilities Services:** 3.1% - **Other:** 59.9% --- ## Alternatives ### Alternatives to Copper - [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1435 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3072 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25831 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13847 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2931 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews) - [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (479 reviews) - [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews) ### Alternatives to Prophet CRM - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25831 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13847 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3072 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2931 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1435 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (479 reviews) - [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews) - [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (224 reviews) --- ## Top Discussions ### Copper - Title: [What is copper CRM?](https://www.g2.com/discussions/what-is-copper-crm) — 2 comments > **Top comment:** "Contact relationship management" - Title: [How seamless is the Gmail/Google Apps integration?](https://www.g2.com/discussions/how-seamless-is-the-gmail-google-apps-integration) — 2 comments, 1 upvote > **Top comment:** "ProsperWorks is built in and around Google Apps. It tightly integrates with Gmail, Calendar and Google Drive, minimizing the amount of data entry and..." - Title: [What is copper app?](https://www.g2.com/discussions/what-is-copper-app) — 1 comment > **Top comment:** "It is a CRM that works with Google Workspaces. It tracks sales, leads in your pipeline, tasks with your clients/projects, and you can email/set up..." - Title: [How is copper used in CRM?](https://www.g2.com/discussions/how-is-copper-used-in-crm) — 1 comment > **Top comment:** "Yea " - Title: [Whats the easiest way to save my notes](https://www.g2.com/discussions/whats-the-easiest-way-to-save-my-notes) — 1 comment, 1 upvote > **Top comment:** "Don't bother using Copper. Their customer support is horrible!" ### Prophet CRM No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/copper-vs-prophet-crm)