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At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (69.7% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
$65.00 1 User
Copper
Star Rating
(1,151)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansPipeliner CRM
Star Rating
(476)4.6 out of 5
Market Segments
Small-Business (69.7% of reviews)
Pros & Cons
Entry-Level Pricing
$65.00 1 User
Free Trial is available
Browse all 4 pricing plansCopper vs Pipeliner CRM
When assessing the two solutions, reviewers found Pipeliner CRM easier to use, set up, and administer. Reviewers also preferred doing business with Pipeliner CRM overall.
- Reviewers felt that Pipeliner CRM meets the needs of their business better than Copper.
- When comparing quality of ongoing product support, reviewers felt that Pipeliner CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Pipeliner CRM over Copper.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
Pipeliner CRM
Starter
$65.00
1 User
Basic sales management, tracking and collaboration.
- Contact Management
Free Trial
Copper
Free Trial is available
Pipeliner CRM
Free Trial is available
Ratings
Meets Requirements
8.7
923
9.1
376
Ease of Use
9.1
934
9.3
376
Ease of Setup
8.7
438
9.1
139
Ease of Admin
8.9
417
9.2
137
Quality of Support
8.6
855
9.1
366
Has the product been a good partner in doing business?
9.0
412
9.3
134
Product Direction (% positive)
9.0
865
9.2
369
Features by Category
Sales Force Automation
8.9
652
|
Verified
9.0
302
|
Verified
Feature Not Available
9.0
214
|
Verified
8.8
656
|
Verified
9.2
301
|
Verified
8.4
655
|
Verified
9.0
293
|
Verified
7.6
354
|
Verified
8.9
238
|
Verified
8.8
531
|
Verified
9.1
277
|
Verified
7.9
338
8.9
237
|
Verified
7.6
311
8.8
233
|
Verified
8.3
404
8.9
235
Marketing Automation
7.9
434
|
Verified
8.8
226
|
Verified
Feature Not Available
8.8
209
|
Verified
8.6
593
|
Verified
9.3
274
|
Verified
Feature Not Available
Feature Not Available
Customer Support
8.2
389
8.9
239
8.0
398
9.1
236
|
Verified
8.2
453
9.1
251
|
Verified
7.8
316
8.9
206
8.0
352
9.1
221
Reporting & Analytics
8.1
561
|
Verified
9.1
288
|
Verified
8.3
637
|
Verified
9.2
278
|
Verified
8.1
473
|
Verified
9.2
254
|
Verified
Mobile & Social
8.1
349
|
Verified
9.0
224
|
Verified
8.1
335
|
Verified
9.1
233
|
Verified
8.4
471
|
Verified
9.0
259
|
Verified
Platform
8.3
319
|
Verified
9.0
103
|
Verified
8.4
315
|
Verified
9.2
98
|
Verified
8.6
330
|
Verified
9.2
104
|
Verified
8.0
197
|
Verified
9.1
81
|
Verified
7.7
157
9.0
75
|
Verified
7.7
226
8.8
91
|
Verified
8.7
328
|
Verified
9.2
101
|
Verified
7.8
193
8.9
84
|
Verified
Integration
8.6
303
|
Verified
9.1
102
|
Verified
8.2
252
|
Verified
8.9
90
|
Verified
7.9
238
|
Verified
9.2
76
|
Verified
Generative AI
6.5
32
8.1
8
Agentic AI - CRM
8.5
10
8.9
6
8.5
10
9.2
6
8.5
10
8.6
6
8.0
10
8.9
6
8.0
10
9.7
6
8.5
10
9.4
6
8.7
10
9.2
6
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Team
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Settings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.0
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Incentives
Feature Not Available
Feature Not Available
8.3
5
8.8
32
|
Verified
8.7
5
9.0
27
|
Verified
8.3
5
8.5
32
Personalization
Feature Not Available
8.8
39
8.3
5
9.0
46
|
Verified
8.3
5
8.9
38
|
Verified
Feature Not Available
9.3
34
|
Verified
Administrative
8.0
5
9.0
38
|
Verified
Feature Not Available
8.9
43
|
Verified
8.3
5
9.0
13
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
9.1
9
Not enough data
9.1
9
Not enough data
9.0
8
Not enough data
8.9
9
Not enough data
9.0
8
Predictive Analytics
Not enough data
9.3
9
Not enough data
9.6
8
Feature Not Available
9.4
8
Not enough data
9.4
8
Sales Management
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.6
8
Not enough data
9.4
9
Categories
Categories
Shared Categories
Copper and Pipeliner CRM are categorized as CRM, Email Tracking, Sales Analytics, and Sales Performance Management
Unique Categories
Copper is categorized as Online Form Builder and Google Workspace for Sales
Pipeliner CRM is categorized as Customer Revenue Optimization, AI Sales Assistant, and Online Appointment Scheduling
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipeliner CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.7%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.7%
Information Technology and Services
8.9%
Marketing and Advertising
7.0%
Computer Software
5.9%
Construction
4.3%
Telecommunications
3.9%
Other
70.0%
Alternatives
Discussions
How seamless is the Gmail/Google Apps integration?
2 Comments
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 Comments
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 Comment
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
Can Pipeliner CRM work on mobile phone
5 Comments
NU
Thank you Sunny Ukandu for your interest in Pipeliner CRM software. Pipeliner CRM works perfectly with the mobile device. You can download it from your apple...Read more
How can Pipeliner fit into lottery businesses in Nigeria?
5 Comments
AU
The Pipeliner CRM can be fit into any business as far as sales management is concerned. It
provide solution for current challenges in the business...Read more
How do i learn its usage quickly
4 Comments
SA
It’s very simple sir. Simply sign up and you can get access to trail versionRead more
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