# Copper vs Outreach Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Outreach excels in user-friendliness, with many users appreciating its seamless integration with tools like ZoomInfo and Salesforce. This allows for efficient prospect communication without the hassle of juggling multiple platforms.
- **Users say** that Copper shines in its intuitive design, particularly for teams already using Gmail and Google Workspace. Reviewers highlight how this deep integration simplifies workflows and helps them focus on building relationships rather than managing tools.
- **According to verified reviews** , Outreach's automation features, such as multi-channel sequencing for emails, phone calls, and LinkedIn, significantly reduce manual follow-up fatigue. Users find this capability essential for ensuring no lead falls through the cracks.
- **Reviewers mention** that while Outreach has a robust support system, Copper's support is also highly rated, with users noting that it effectively addresses issues and provides a good partnership experience, which is crucial for ongoing business needs.
- **Users highlight** that Copper's ease of use is a standout feature, with many finding its clean interface and straightforward navigation beneficial for organizing contacts and tracking deals, making it a great choice for small businesses.
- **G2 reviewers indicate** that Outreach's implementation process is generally quick, but some users have noted challenges with setup. In contrast, Copper receives praise for its smoother setup experience, which can be a deciding factor for teams looking to get started quickly.



| | Copper | Outreach | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 1,157 | 3,568 | 
| **Largest Market Segment** | Small-Business (79.2% of reviews) | Mid-Market (59.7% of reviews) | 
| **Entry Level Price** | Starting at $9.00 Per Month | Contact Us | 

---
## Top Pros & Cons

### Copper

Pros:
- Ease of Use (27 reviews)
- Gmail Integration (17 reviews)

Cons:
- Expensive (10 reviews)
- Limited Features (10 reviews)

### Outreach

Pros:
- Ease of Use (87 reviews)
- Automation (54 reviews)

Cons:
- Missing Features (38 reviews)
- Learning Curve (26 reviews)

---
## Ratings Comparison
| Rating | Copper | Outreach | 
|---|---|---|
  | **Meets Requirements** | 8.7 (927 reviews) | 8.7 (2699 reviews) | 
  | **Ease of Use** | 9.1 (938 reviews) | 8.3 (2716 reviews) | 
  | **Ease of Setup** | 8.7 (442 reviews) | 7.7 (876 reviews) | 
  | **Ease of Admin** | 8.9 (417 reviews) | 7.8 (775 reviews) | 
  | **Quality of Support** | 8.6 (859 reviews) | 8.3 (2447 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (412 reviews) | 8.5 (761 reviews) | 
  | **Product Direction (% positive)** | 9.0 (869 reviews) | 8.4 (2527 reviews) | 

---
## Pricing

### Copper

#### Entry-Level Pricing

Plan: Copper Starter Edition - Annual

Price: Starting at $9.00 Per Month

Description: Get started on the Google Workspace CRM with essential relationship management tools + Zapier.

Key Features:
- 1,000 contact limit
- Google Workspace integration
- Activity feed

[Browse all 4 editions](https://www.g2.com/products/copper/pricing)

#### Free Trial

Yes

### Outreach

#### Entry-Level Pricing

Plan: Future Outreach Customers

Price: Contact Us

Key Features:
- Sales engagement
- Opportuntity management
- Mutual success plans

[Learn more about Outreach](https://www.g2.com/products/outreach/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Copper** | 8.1/10 | 756 |
| **Outreach** | N/A | N/A |

#### Sales Force Automation

| Feature | Copper | Outreach | 
|---|---|---|
| **Contact & Account Management** | 8.9 (655 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.8 (658 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.4 (656 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 7.6 (353 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 8.8 (534 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 7.9 (337 reviews) | Not enough data | 
| **Quote & Order Management** | 7.6 (310 reviews) | Not enough data | 
| **Customer Contract Management** | 8.3 (403 reviews) | Not enough data | 

#### Marketing Automation

| Feature | Copper | Outreach | 
|---|---|---|
| **Email Marketing** | 7.9 (435 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | Feature Not Available | Not enough data | 
| **Lead Management** | 8.6 (592 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | Feature Not Available | Not enough data | 

#### Customer Support

| Feature | Copper | Outreach | 
|---|---|---|
| **Case Management** | 8.2 (388 reviews) | Not enough data | 
| **Customer Support Portal** | 8.0 (397 reviews) | Not enough data | 
| **Knowledge Base** | 8.2 (452 reviews) | Not enough data | 
| **Call Center Features** | 7.8 (315 reviews) | Not enough data | 
| **Support Analytics** | 8.0 (351 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | Copper | Outreach | 
|---|---|---|
| **Reporting** | 8.0 (561 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.3 (636 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.1 (472 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Copper | Outreach | 
|---|---|---|
| **Social Collaboration Features** | 8.1 (348 reviews) ✓ Verified | Not enough data | 
| **Social Network Integration** | 8.1 (334 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 8.4 (470 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Copper | Outreach | 
|---|---|---|
| **Customization** | 8.3 (321 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.4 (316 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.6 (329 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.0 (196 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 7.7 (156 reviews) | Not enough data | 
| **Document & Content Mgmt.** | 7.7 (226 reviews) | Not enough data | 
| **Performance and Reliability** | 8.7 (328 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 7.8 (192 reviews) | Not enough data | 

#### Integration

| Feature | Copper | Outreach | 
|---|---|---|
| **Data Import & Export Tools** | 8.6 (302 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.2 (251 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 7.8 (238 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Copper | Outreach | 
|---|---|---|
| **AI Text Generation** | 6.3 (31 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Copper | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (9 reviews) | Not enough data | 
| **Multi-step Planning** | 8.3 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 7.8 (9 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (9 reviews) | Not enough data | 
| **Decision Making** | 8.5 (9 reviews) | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Outreach** | 7.7/10 | 48 |

#### Lead Facilitation

| Feature | Copper | Outreach | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Feature Not Available | 
| **Lead Qualification** | Not enough data | 7.5 (34 reviews) | 
| **Lead Follow-up** | Not enough data | 8.1 (36 reviews) | 
| **Meeting Scheduling ** | Not enough data | 8.1 (38 reviews) | 

#### Organization

| Feature | Copper | Outreach | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 7.9 (33 reviews) | 
| **Data Entry** | Not enough data | 8.0 (35 reviews) | 
| **Integrations / APIs** | Not enough data | 8.1 (33 reviews) | 

#### Performance Analysis

| Feature | Copper | Outreach | 
|---|---|---|
| **Coaching ** | Not enough data | 7.4 (38 reviews) | 
| **Peformance Tracking** | Not enough data | 8.3 (41 reviews) | 

#### Sales Analysis

| Feature | Copper | Outreach | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | 7.3 (37 reviews) | 
| **Sales Forecasting ** | Not enough data | 7.8 (38 reviews) | 

#### Generative AI

| Feature | Copper | Outreach | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.8 (26 reviews) | 
| **AI Text Summarization** | Not enough data | 7.6 (24 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Copper | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | 6.3 (5 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Outreach** | 7.7/10 | 1141 |

#### Integrated Workflows

| Feature | Copper | Outreach | 
|---|---|---|
| **Task Management** | Not enough data | 8.8 (1016 reviews) ✓ Verified | 
| **Email Tracking/Automation** | Not enough data | 9.1 (1071 reviews) ✓ Verified | 
| **Calls and Voice** | Not enough data | 8.4 (879 reviews) ✓ Verified | 
| **Other Outreach Options ** | Not enough data | 8.2 (800 reviews) ✓ Verified | 
| **CRM Integration** | Not enough data | 8.5 (1016 reviews) ✓ Verified | 
| **Calendar** | Not enough data | 8.6 (401 reviews) | 
| **Shared Records** | Not enough data | 8.2 (348 reviews) | 

#### Repeatability and Reportability

| Feature | Copper | Outreach | 
|---|---|---|
| **Content Management** | Not enough data | 8.4 (863 reviews) ✓ Verified | 
| **Workflow Management** | Not enough data | 8.6 (966 reviews) ✓ Verified | 
| **Workflow Performance** | Not enough data | 8.5 (932 reviews) ✓ Verified | 
| **Sales Coaching and Insights** | Not enough data | 7.8 (770 reviews) ✓ Verified | 
| **Gamification** | Not enough data | 7.0 (314 reviews) | 

#### AI and Automation

| Feature | Copper | Outreach | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 7.8 (343 reviews) | 
| **Lead Scoring** | Not enough data | 7.3 (308 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 7.7 (346 reviews) | 
| **Buyer Intelligence** | Not enough data | 7.3 (299 reviews) | 
| **Machine Learning** | Not enough data | 7.0 (292 reviews) | 

#### Generative AI

| Feature | Copper | Outreach | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.7 (138 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Copper | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (26 reviews) | 
| **Multi-step Planning** | Not enough data | 7.2 (26 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (26 reviews) | 
| **Adaptive Learning** | Not enough data | 6.3 (26 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (26 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (26 reviews) | 
| **Decision Making** | Not enough data | 6.9 (25 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Outreach** | 6.7/10 | 181 |

#### Call Analytics

| Feature | Copper | Outreach | 
|---|---|---|
| **Call Recording** | Not enough data | 8.3 (128 reviews) | 
| **Machine Learning** | Not enough data | 7.8 (108 reviews) | 
| **Call Analysis** | Not enough data | 8.0 (115 reviews) | 
| **Lead Qualification** | Not enough data | Feature Not Available | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Copper | Outreach | 
|---|---|---|
| **Customer Scoring** | Not enough data | Feature Not Available | 
| **Speech-to-Text** | Not enough data | 7.7 (95 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Copper | Outreach | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.5 (40 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Copper | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.0 (7 reviews) | 
| **Multi-step Planning** | Not enough data | 6.4 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 6.0 (7 reviews) | 
| **Adaptive Learning** | Not enough data | 5.7 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.7 (7 reviews) | 
| **Proactive Assistance** | Not enough data | 5.5 (7 reviews) | 
| **Decision Making** | Not enough data | 6.0 (7 reviews) | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Outreach** | 7.9/10 | 109 |

#### Revenue Sourcing and Forecasting

| Feature | Copper | Outreach | 
|---|---|---|
| **Revenue History** | Not enough data | 7.4 (51 reviews) | 
| **Pipeline Management** | Not enough data | 7.9 (60 reviews) | 
| **Dashboard Analytics** | Not enough data | 8.3 (79 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.1 (53 reviews) | 
| **Data Segmentation** | Not enough data | 7.9 (59 reviews) | 
| **Predictive Forecasting** | Not enough data | 8.0 (21 reviews) | 
| **Revenue Operations Cadence** | Not enough data | 8.0 (22 reviews) | 

#### CRM Data Enrichment

| Feature | Copper | Outreach | 
|---|---|---|
| **Calendar Sync** | Not enough data | 8.7 (92 reviews) | 
| **Email Activity Capture** | Not enough data | 8.7 (101 reviews) | 
| **Conversation Intelligence** | Not enough data | 8.2 (74 reviews) | 
| **Marketing Leads** | Not enough data | Feature Not Available | 
| **Contact Capture** | Not enough data | 8.2 (22 reviews) | 

#### Account Management

| Feature | Copper | Outreach | 
|---|---|---|
| **Nonengaged Accounts** | Not enough data | 7.8 (69 reviews) | 
| **Account optimization** | Not enough data | 7.8 (70 reviews) | 
| **Historical Patterns** | Not enough data | 8.0 (70 reviews) | 
| **Rep Performance** | Not enough data | 8.5 (81 reviews) | 
| **Account Engagement** | Not enough data | 7.8 (24 reviews) | 
| **Historical Win/Loss Patterns** | Not enough data | 8.1 (21 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Copper | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Outreach** | N/A | N/A |

#### Customization

| Feature | Copper | Outreach | 
|---|---|---|
| **Custom Fields** | Not enough data | Not enough data | 
| **Conditional Logic** | Feature Not Available | Not enough data | 
| **Multi-page Forms** | Feature Not Available | Not enough data | 
| **Design** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Copper | Outreach | 
|---|---|---|
| **Embedded Forms** | Not enough data | Not enough data | 
| **Offline Capability** | Feature Not Available | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Payments** | Feature Not Available | Not enough data | 
| **Mobile Forms** | Feature Not Available | Not enough data | 

### AI SDRs

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Outreach** | N/A | N/A |

#### Automation

| Feature | Copper | Outreach | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Copper | Outreach | 
|---|---|---|
| **Problem Solving** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | 

#### Outbound Sales

| Feature | Copper | Outreach | 
|---|---|---|
| **Follow-Up Scheduling** | Not enough data | Not enough data | 
| **Prospect Prioritization** | Not enough data | Not enough data | 
| **Multichannel Campaign Execution** | Not enough data | Not enough data | 
| **Personalized Outreach** | Not enough data | Not enough data | 
| **Outreach Performance Analytics** | Not enough data | Not enough data | 

#### Inbound Sales

| Feature | Copper | Outreach | 
|---|---|---|
| **Data Enrichment** | Not enough data | Not enough data | 
| **Inquiry Routing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Real-Time Engagement** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

### Google Workspace for Sales

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Outreach** | N/A | N/A |

#### Agentic AI - Google Workspace for Sales

| Feature | Copper | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Copper** | 8.4/10 | 5 |
| **Outreach** | 8.1/10 | 390 |

#### Agentic AI - Sales Performance Management

| Feature | Copper | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (5 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 9.3 (5 reviews) | Not enough data | 

#### Incentives

| Feature | Copper | Outreach | 
|---|---|---|
| **Badges** | Feature Not Available | 7.5 (192 reviews) | 
| **Triggers** | 8.3 (5 reviews) | 8.2 (233 reviews) ✓ Verified | 
| **Commission Calculator** | 8.7 (5 reviews) | 6.9 (164 reviews) ✓ Verified | 
| **Leaderboards** | 8.3 (5 reviews) | 8.3 (244 reviews) ✓ Verified | 

#### Personalization

| Feature | Copper | Outreach | 
|---|---|---|
| **Profiles** | Feature Not Available | 8.3 (262 reviews) ✓ Verified | 
| **Custom Reports** | 8.3 (5 reviews) | 7.8 (269 reviews) ✓ Verified | 
| **Dashboards** | 8.3 (5 reviews) | 8.2 (321 reviews) ✓ Verified | 
| **Goal Setting** | Feature Not Available | 8.1 (226 reviews) ✓ Verified | 

#### Administrative

| Feature | Copper | Outreach | 
|---|---|---|
| **Integration** | 8.0 (5 reviews) | 8.7 (305 reviews) ✓ Verified | 
| **Employee Structure** | Feature Not Available | 8.4 (257 reviews) ✓ Verified | 
| **Behavior Monitoring** | 8.3 (5 reviews) | 8.5 (263 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Outreach** | 7.7/10 | 1561 |

#### Agentic AI - Email Tracking

| Feature | Copper | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (16 reviews) | 
| **Multi-step Planning** | Not enough data | 7.2 (18 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (17 reviews) | 
| **Adaptive Learning** | Not enough data | 6.4 (16 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.4 (16 reviews) | 
| **Proactive Assistance** | Not enough data | 6.3 (16 reviews) | 
| **Decision Making** | Not enough data | 6.5 (16 reviews) | 

#### Analytics

| Feature | Copper | Outreach | 
|---|---|---|
| **Open Rates** | Not enough data | 8.8 (1439 reviews) | 
| **Link Activity** | Not enough data | 8.4 (1379 reviews) | 

#### Customizations

| Feature | Copper | Outreach | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.8 (1405 reviews) | 
| **Email Scheduling** | Not enough data | 8.9 (1432 reviews) | 
| **Notifications** | Not enough data | 8.5 (1404 reviews) | 
| **Email Categorization** | Not enough data | 8.3 (1055 reviews) | 
| **Templates** | Not enough data | 9.0 (1447 reviews) | 

#### Generative AI

| Feature | Copper | Outreach | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.8 (162 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Outreach** | 7.4/10 | 207 |

#### Agentic AI - Sales Analytics

| Feature | Copper | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.7 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (8 reviews) | 
| **Adaptive Learning** | Not enough data | 6.4 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.4 (7 reviews) | 
| **Proactive Assistance** | Not enough data | 6.4 (7 reviews) | 

#### Data Sourcing

| Feature | Copper | Outreach | 
|---|---|---|
| **Data Sourcing** | Not enough data | 7.7 (157 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 7.9 (173 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | Feature Not Available | 
| **Interactive Dashboards** | Not enough data | 8.1 (187 reviews) | 
| **Data Segmentation** | Not enough data | 7.6 (167 reviews) | 

#### Predictive Analytics

| Feature | Copper | Outreach | 
|---|---|---|
| **Lead Scoring** | Not enough data | 7.3 (140 reviews) | 
| **Opportunity Scoring** | Not enough data | 7.4 (134 reviews) | 
| **Risk Analysis** | Feature Not Available | 7.0 (125 reviews) | 
| **Live Forecasting** | Not enough data | 7.3 (133 reviews) | 

#### Sales Management

| Feature | Copper | Outreach | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 7.9 (147 reviews) | 
| **Sales Gamification** | Not enough data | Feature Not Available | 
| **Account-Based Analytics** | Not enough data | 7.8 (162 reviews) | 
| **Activity Tracking** | Not enough data | 8.8 (188 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Outreach** | 7.7/10 | 1305 |

#### Agentic AI - Outbound Call Tracking

| Feature | Copper | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.2 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.5 (10 reviews) | 

#### Calling

| Feature | Copper | Outreach | 
|---|---|---|
| **Record Calls** | Not enough data | 8.5 (813 reviews) | 
| **Generate Location** | Not enough data | 7.9 (906 reviews) | 
| **Call Types** | Not enough data | 8.4 (1032 reviews) | 
| **Click-to-Call** | Not enough data | 8.8 (1089 reviews) | 
| **Auto Dialer** | Not enough data | 5.8 (15 reviews) | 

#### Contacts

| Feature | Copper | Outreach | 
|---|---|---|
| **Personalization** | Not enough data | 8.6 (1145 reviews) | 
| **Information Locater** | Not enough data | 8.0 (984 reviews) | 
| **Record Prospect Data** | Not enough data | 8.4 (1066 reviews) | 

#### Insights

| Feature | Copper | Outreach | 
|---|---|---|
| **Notes** | Not enough data | 8.3 (1092 reviews) ✓ Verified | 
| **Daily Summary** | Not enough data | 8.4 (1051 reviews) | 
| **Automated Voicemails** | Not enough data | 7.7 (593 reviews) | 
| **Automated Emails** | Not enough data | 9.1 (1191 reviews) | 
| **Sorts Prospects** | Not enough data | 8.1 (1035 reviews) | 
| **Automated Note Taking** | Not enough data | 6.9 (14 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Outreach** | 8.1/10 | 251 |

#### Agentic AI - Sales Coaching

| Feature | Copper | Outreach | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Copper | Outreach | 
|---|---|---|
| **Knowledge Base** | Not enough data | 8.3 (197 reviews) ✓ Verified | 
| **Coaching Materials** | Not enough data | 8.2 (196 reviews) ✓ Verified | 
| **Playbook Creation** | Not enough data | 8.2 (179 reviews) ✓ Verified | 
| **Video Record** | Not enough data | 8.0 (142 reviews) ✓ Verified | 

#### Feedback

| Feature | Copper | Outreach | 
|---|---|---|
| **Review** | Not enough data | 8.3 (165 reviews) ✓ Verified | 
| **Scorecard** | Not enough data | 8.1 (162 reviews) ✓ Verified | 
| **Coaching Card** | Not enough data | 8.1 (141 reviews) | 
| **Leaderboard** | Not enough data | 8.3 (174 reviews) ✓ Verified | 
| **Real-Time Updates** | Not enough data | 8.4 (192 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 8.3 (191 reviews) ✓ Verified | 
| **Competition** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Copper | Outreach | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 6.7 (21 reviews) | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Outreach** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Copper | Outreach | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Copper | Outreach | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | Not enough data | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | 
| **Customer Data Capture** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Outreach** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Copper | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to Copper (3):** [CRM Software](https://www.g2.com/categories/crm), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Google Workspace for Sales Software](https://www.g2.com/categories/google-workspace-for-sales)

**Unique to Outreach (8):** [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [AI SDRs Software](https://www.g2.com/categories/ai-sdrs), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Copper | Outreach | 
|---|---|---|
| **Small-Business** | 79.2% | 18.5% | 
| **Mid-Market** | 17.2% | 59.7% | 
| **Enterprise** | 3.6% | 21.8% | 

### By Industry

#### Copper

- **Marketing and Advertising:** 11.7%
- **Information Technology and Services:** 8.3%
- **Computer Software:** 7.8%
- **Real Estate:** 6.9%
- **Financial Services:** 4.5%
- **Construction:** 3.2%
- **Internet:** 2.9%
- **Management Consulting:** 2.9%
- **Education Management:** 2.0%
- **Non-Profit Organization Management:** 1.7%
- **Other:** 48.2%

#### Outreach

- **Computer Software:** 36.9%
- **Information Technology and Services:** 18.2%
- **Marketing and Advertising:** 7.2%
- **Internet:** 6.3%
- **Financial Services:** 3.1%
- **Telecommunications:** 2.4%
- **Computer & Network Security:** 2.1%
- **Human Resources:** 1.9%
- **E-Learning:** 1.6%
- **Staffing and Recruiting:** 1.1%
- **Other:** 19.2%

---
## Alternatives

### Alternatives to Copper

- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1426 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3043 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1232 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13797 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1111 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (951 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (477 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (302 reviews)

### Alternatives to Outreach

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5602 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9645 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13797 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6637 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [InsideSales](https://www.g2.com/products/insidesales/reviews) — 4.5/5 stars (618 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1232 reviews)

---
## Top Discussions

### Copper

- Title: [What is copper CRM?](https://www.g2.com/discussions/what-is-copper-crm) — 2 comments
  > **Top comment:** "Contact relationship management"
- Title: [How seamless is the Gmail/Google Apps integration?](https://www.g2.com/discussions/how-seamless-is-the-gmail-google-apps-integration) — 2 comments, 1 upvote
  > **Top comment:** "ProsperWorks is built in and around Google Apps. It tightly integrates with Gmail, Calendar and Google Drive, minimizing the amount of data entry and..."
- Title: [What is copper app?](https://www.g2.com/discussions/what-is-copper-app) — 1 comment
  > **Top comment:** "It is a CRM that works with Google Workspaces. It tracks sales, leads in your pipeline, tasks with your clients/projects, and you can email/set up..."
- Title: [How is copper used in CRM?](https://www.g2.com/discussions/how-is-copper-used-in-crm) — 1 comment
  > **Top comment:** "Yea "
- Title: [Whats the easiest way to save my notes](https://www.g2.com/discussions/whats-the-easiest-way-to-save-my-notes) — 1 comment, 1 upvote
  > **Top comment:** "Don't bother using Copper. Their customer support is horrible!"

### Outreach

- Title: [Can someone recommend an auto dialer that works well with outreach?](https://www.g2.com/discussions/can-someone-recommend-an-auto-dialer-that-works-well-with-outreach) — 2 comments, 1 upvote
  > **Top comment:** "ring central"
- Title: [Can I use this for Sales Development?](https://www.g2.com/discussions/can-i-use-this-for-sales-development) — 2 comments, 1 upvote
  > **Top comment:** "Definitely...tons of features for SD...email tracking, templates, sequences, etc"
- Title: [What are the other best ways  Outreach can be used in?](https://www.g2.com/discussions/50353-what-are-the-other-best-ways-outreach-can-be-used-in) — 2 comments, 2 upvotes
  > **Top comment:** "We also used it for hiring workflow."
- Title: [What is the best way to log follow ups?](https://www.g2.com/discussions/what-is-the-best-way-to-log-follow-ups) — 2 comments, 1 upvote
  > **Top comment:** "When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep..."
- Title: [Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?](https://www.g2.com/discussions/13740-has-anyone-made-the-a-migration-from-gmail-to-outlook-if-so-how-did-your-use-of-outreach-change) — 2 comments, 2 upvotes
  > **Top comment:** "Outreach has built-in integration with outlook, there for the usage of Outreach increased on our end. It now facilitates the way we manage playbooks and our..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/copper-vs-outreach)