2026 Best Software Awards are here!See the list
Compare Copper and Outreach 
Featured Products
At a Glance
Market Segments
Small-Business (79.2% of reviews)
Mid-Market (59.7% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
Contact Us
Copper
Star Rating
(1,152)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansOutreach
Star Rating
(3,534)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Outreach excels in streamlining sales processes, with users highlighting its automation features and robust sales analytics. Many appreciate the detailed reports that help in making informed decisions, making it a strong choice for teams focused on efficiency.
- Users say that Copper shines in its seamless integration with Google Workspace, allowing for a user-friendly experience. Reviewers mention that it enables them to manage contacts and view activity directly within Gmail and Calendar, which enhances productivity without the need to switch between tools.
- According to verified reviews, Outreach has a larger user base, reflected in its higher total number of reviews. This suggests a broader range of experiences, with many users praising its comprehensive workflow tools that facilitate multichannel outreach and provide actionable insights.
- Reviewers mention that while Outreach has strong features, some users find it challenging to configure to their specific workflows. In contrast, Copper's intuitive design allows users to adapt quickly without extensive training, making it a favorable option for those who prefer a straightforward setup.
- Users highlight that Copper's support quality is commendable, with many noting its proactive assistance and responsiveness. This contrasts with Outreach, where some users feel that support could be improved, indicating a potential area for Outreach to enhance user satisfaction.
- G2 reviewers indicate that while both products meet user requirements effectively, Outreach's higher scores in certain analytics features may appeal more to data-driven teams. However, Copper's ease of use and integration capabilities make it a strong contender for small businesses looking for simplicity and efficiency.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Free Trial
Copper
Free Trial is available
Outreach
No trial information availableRatings
Meets Requirements
8.7
924
8.7
2,678
Ease of Use
9.1
935
8.3
2,694
Ease of Setup
8.7
439
7.7
856
Ease of Admin
8.9
416
7.8
774
Quality of Support
8.6
856
8.3
2,432
Has the product been a good partner in doing business?
9.0
411
8.5
760
Product Direction (% positive)
9.0
866
8.5
2,508
Features by Category
Sales Force Automation
8.9
653
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
657
|
Verified
Not enough data
8.4
656
|
Verified
Not enough data
7.6
353
|
Verified
Not enough data
8.8
531
|
Verified
Not enough data
7.9
337
Not enough data
7.6
310
Not enough data
8.3
403
Not enough data
Marketing Automation
7.9
433
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
592
|
Verified
Not enough data
Feature Not Available
Not enough data
Customer Support
8.2
388
Not enough data
8.0
397
Not enough data
8.2
452
Not enough data
7.8
315
Not enough data
8.0
351
Not enough data
Reporting & Analytics
8.0
561
|
Verified
Not enough data
8.3
636
|
Verified
Not enough data
8.1
472
|
Verified
Not enough data
Mobile & Social
8.1
348
|
Verified
Not enough data
8.1
334
|
Verified
Not enough data
8.4
471
|
Verified
Not enough data
Platform
8.3
319
|
Verified
Not enough data
8.4
314
|
Verified
Not enough data
8.6
329
|
Verified
Not enough data
8.0
196
|
Verified
Not enough data
7.7
156
Not enough data
7.7
226
Not enough data
8.7
327
|
Verified
Not enough data
7.8
192
Not enough data
Integration
8.6
302
|
Verified
Not enough data
8.2
251
|
Verified
Not enough data
7.9
238
|
Verified
Not enough data
Generative AI
6.3
31
Not enough data
Agentic AI - CRM
8.3
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
7.5
34
Not enough data
8.1
36
Not enough data
8.1
38
Organization
Not enough data
7.9
33
Not enough data
8.0
35
Not enough data
8.1
33
Performance Analysis
Not enough data
7.4
38
Not enough data
8.3
41
Sales Analysis
Not enough data
7.3
37
Not enough data
7.8
38
Generative AI
Not enough data
7.9
25
Not enough data
7.6
24
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
1008
|
Verified
Not enough data
9.1
1058
|
Verified
Not enough data
8.4
869
|
Verified
Not enough data
8.2
796
|
Verified
Not enough data
8.5
1009
|
Verified
Not enough data
8.6
399
Not enough data
8.2
347
Repeatability and Reportability
Not enough data
8.4
863
|
Verified
Not enough data
8.6
951
|
Verified
Not enough data
8.5
928
|
Verified
Not enough data
7.8
772
|
Verified
Not enough data
7.0
314
AI and Automation
Not enough data
7.8
342
Not enough data
7.3
308
Not enough data
7.7
346
Not enough data
7.3
298
Not enough data
7.0
293
Generative AI
Not enough data
6.7
138
Agentic AI - Sales Engagement
Not enough data
6.4
26
Not enough data
7.2
26
Not enough data
7.6
26
Not enough data
6.3
26
Not enough data
6.7
26
Not enough data
6.8
26
Not enough data
6.9
25
Call Analytics
Not enough data
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Artificial Intelligence - Conversation Intelligence
Not enough data
Feature Not Available
Not enough data
7.7
95
Not enough data
Not enough data
Generative AI
Not enough data
7.5
40
Agentic AI - Conversation Intelligence
Not enough data
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Revenue Sourcing and Forecasting
Not enough data
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
CRM Data Enrichment
Not enough data
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Account Management
Not enough data
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.0
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Incentives
Feature Not Available
7.5
193
8.3
5
8.2
234
|
Verified
8.7
5
6.9
165
|
Verified
8.3
5
8.3
245
|
Verified
Personalization
Feature Not Available
8.3
263
|
Verified
8.3
5
7.8
270
|
Verified
8.3
5
8.2
322
|
Verified
Feature Not Available
8.1
227
|
Verified
Administrative
8.0
5
8.7
306
|
Verified
Feature Not Available
8.4
258
|
Verified
8.3
5
8.5
264
Agentic AI - Email Tracking
Not enough data
7.3
16
Not enough data
7.1
17
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Analytics
Not enough data
8.8
1440
Not enough data
8.4
1380
Feature Not Available
Feature Not Available
Customizations
Not enough data
8.8
1406
Not enough data
8.9
1432
Not enough data
8.5
1405
Not enough data
8.3
1056
Not enough data
9.0
1448
Generative AI
Not enough data
6.8
162
Agentic AI - Sales Analytics
Not enough data
6.7
8
Not enough data
7.9
8
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
6.4
7
Data Sourcing
Not enough data
7.7
158
Not enough data
7.9
173
Not enough data
Feature Not Available
Not enough data
8.1
187
Not enough data
7.6
167
Predictive Analytics
Not enough data
7.3
141
Not enough data
7.4
135
Feature Not Available
7.0
126
Not enough data
7.3
134
Sales Management
Not enough data
8.0
148
Not enough data
Feature Not Available
Not enough data
7.8
163
Not enough data
8.8
188
Agentic AI - Outbound Call Tracking
Not enough data
5.2
10
Not enough data
5.5
10
Calling
Not enough data
8.5
813
Not enough data
7.9
906
Not enough data
8.4
1032
Not enough data
8.8
1089
Not enough data
5.5
14
Contacts
Not enough data
8.6
1146
Not enough data
8.0
985
Not enough data
8.4
1066
Insights
Not enough data
8.3
1092
|
Verified
Not enough data
8.4
1051
Not enough data
7.7
594
Not enough data
9.1
1191
Not enough data
8.1
1036
Not enough data
6.7
13
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Feedback
Not enough data
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
6.7
21
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Copper and Outreach are categorized as Email Tracking, Sales Analytics, and Sales Performance Management
Unique Categories
Outreach is categorized as Revenue Operations & Intelligence (RO&I), AI SDRs, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Outbound Call Tracking, and Revenue AI Platforms
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.7%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.8%
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.3%
Alternatives
Discussions
How seamless is the Gmail/Google Apps integration?
2 Comments
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 Comments
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 Comment
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
