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Compare Copper and Odoo CRM 
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At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (68.5% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
$24 per app/ per user/ per month
Copper
Star Rating
(1,151)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansOdoo CRM
Star Rating
(164)4.1 out of 5
Market Segments
Small-Business (68.5% of reviews)
Pros & Cons
Entry-Level Pricing
$24 per app/ per user/ per month
Learn more about Odoo CRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Odoo CRM excels in Customization with a score of 8.2, allowing businesses to tailor the software to their specific needs, while Copper, with a score of 8.3, also offers strong customization but is noted for its User, Role, and Access Management capabilities, which reviewers say are more intuitive.
- Reviewers mention that Copper shines in Ease of Use with a score of 9.1, making it more user-friendly for teams, whereas Odoo CRM, with a score of 8.3, is seen as slightly more complex, which users say can lead to a steeper learning curve.
- G2 users highlight that Copper's Opportunity & Pipeline Management feature, scoring 8.8, is particularly robust, providing better visibility and tracking of sales opportunities compared to Odoo CRM's score of 8.3, which users report as being less comprehensive.
- Users on G2 report that Odoo CRM's Email Marketing feature scores 8.0, which is appreciated for its integration with other Odoo applications, while Copper's score of 7.9 indicates it may not be as seamless, with reviewers mentioning limitations in campaign management.
- Reviewers mention that Copper's Mobile User Support is rated at 8.4, providing a better mobile experience, while Odoo CRM's score of 7.2 indicates that users find its mobile functionality lacking, which can hinder productivity on the go.
- Users say that Copper's Customer Support Portal is rated 8.0, offering a more responsive support experience, while Odoo CRM's score of 8.0 is seen as adequate but not as effective, with reviewers mentioning longer response times.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
Odoo CRM
Odoo CRM
$24
per app/ per user/ per month
New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP
Free Trial
Copper
Free Trial is available
Odoo CRM
Free Trial is available
Ratings
Meets Requirements
8.7
922
8.1
112
Ease of Use
9.1
933
8.3
113
Ease of Setup
8.7
437
7.8
75
Ease of Admin
8.9
417
8.1
57
Quality of Support
8.6
854
7.8
113
Has the product been a good partner in doing business?
9.0
412
8.1
61
Product Direction (% positive)
9.0
864
8.7
108
Features by Category
Sales Force Automation
8.9
651
|
Verified
7.8
79
|
Verified
Feature Not Available
7.9
65
8.8
655
|
Verified
8.4
81
|
Verified
8.4
654
|
Verified
8.0
82
|
Verified
7.6
353
|
Verified
7.5
70
|
Verified
8.8
530
|
Verified
7.7
73
|
Verified
7.9
337
7.7
76
|
Verified
7.6
310
8.1
77
|
Verified
8.3
403
7.9
77
|
Verified
Marketing Automation
7.9
433
|
Verified
7.9
66
|
Verified
Feature Not Available
8.0
64
8.6
592
|
Verified
8.3
73
|
Verified
Feature Not Available
8.0
60
|
Verified
Customer Support
8.2
388
8.0
66
|
Verified
8.0
397
7.9
67
|
Verified
8.2
452
7.6
70
|
Verified
7.8
315
7.4
63
|
Verified
8.0
351
7.7
67
|
Verified
Reporting & Analytics
8.1
560
|
Verified
7.9
77
|
Verified
8.3
636
|
Verified
7.9
78
|
Verified
8.1
472
|
Verified
7.5
69
|
Verified
Mobile & Social
8.1
348
|
Verified
7.8
62
|
Verified
8.1
334
|
Verified
7.6
58
|
Verified
8.4
470
|
Verified
7.4
67
|
Verified
Platform
8.3
319
|
Verified
8.3
59
|
Verified
8.4
315
|
Verified
7.9
56
|
Verified
8.6
330
|
Verified
8.4
62
|
Verified
8.0
197
|
Verified
7.9
54
|
Verified
7.7
157
8.2
52
|
Verified
7.7
226
7.7
54
|
Verified
8.7
328
|
Verified
8.5
59
|
Verified
7.8
193
7.8
56
|
Verified
Integration
8.6
303
|
Verified
8.0
57
|
Verified
8.2
252
|
Verified
7.8
51
|
Verified
7.9
238
|
Verified
7.7
49
|
Verified
Generative AI
6.4
31
7.2
30
Agentic AI - CRM
8.5
9
7.1
11
8.5
9
8.5
11
8.5
9
8.3
11
8.3
9
8.3
11
8.5
9
8.2
11
8.7
9
8.2
11
8.9
9
8.3
11
Customization
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.0
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Incentives
Feature Not Available
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Personalization
Feature Not Available
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
Administrative
8.0
5
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Predictive Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Sales Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Copper and Odoo CRM are categorized as CRM
Unique Categories
Copper is categorized as Email Tracking, Online Form Builder, Sales Analytics, Sales Performance Management, and Google Workspace for Sales
Odoo CRM has no unique categories
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Odoo CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.8%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.8%
Financial Services
4.5%
Other
60.8%
Information Technology and Services
16.1%
Computer Software
9.1%
Construction
4.9%
Marketing and Advertising
3.5%
Retail
2.8%
Other
63.6%
Alternatives
Discussions
How seamless is the Gmail/Google Apps integration?
2 Comments
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 Comments
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 Comment
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
Is Odoo free to use?
3 Comments
AB
ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,...Read more
What is CRM in Odoo?
1 Comment
JK
I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including...Read more
What is Odoo CRM used for?
1 Comment
FF
Control sales activities, inventory, billing, and marketingRead more
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