Compare Copper and Nutshell 
At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (79.0% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
Starting at $13.00 1 user Per Month
Copper
Star Rating
(1,152)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansNutshell
Star Rating
(1,411)4.3 out of 5
Market Segments
Small-Business (79.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Nutshell excels in providing a straightforward user experience, particularly for small businesses. Users appreciate its simplicity in tracking and managing leads, with one reviewer noting, "Nutshell simply gets the job done." This focus on usability makes it a strong contender for teams looking for an intuitive CRM solution.
- Users say that Copper's integration with Google Workspace is a standout feature, making it particularly appealing for organizations already using Google tools. Reviewers highlight how it seamlessly connects with Google Calendar and Drive, enhancing contact management and pipeline organization, which is a significant advantage for teams heavily invested in the Google ecosystem.
- According to verified reviews, Nutshell's customer support receives high praise for its responsiveness and positivity. Users have shared positive experiences with the support team, stating, "I love their customer support team," which can be crucial for businesses that may need assistance during implementation or ongoing use.
- Reviewers mention that Copper's design is user-friendly, making it easy to navigate and manage tasks. One user noted, "I like Copper's unique design, which makes it very simple to use," indicating that its interface contributes to a smoother workflow, especially for new users.
- G2 reviewers highlight that while Nutshell has a higher overall satisfaction score, Copper outperforms in specific areas like task automation and proactive assistance. Users appreciate how Copper automates repetitive tasks, allowing teams to focus on more critical issues, which can lead to increased productivity.
- Users report that Nutshell's call logging and transcription features provide clarity in client interactions, with one user stating, "Every conversation is documented automatically." This feature is particularly beneficial for sales teams that rely on accurate records of client communications to manage relationships effectively.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
Nutshell
Sales Foundation
Starting at $13.00
1 user Per Month
An easy to use, flexible CRM that helps teams organize their contacts, leads, and conversations in order to grow.
- Unlimited storage, contacts & accounts
- Contact management and communication timelines
- Email and calendar sync
Free Trial
Copper
Free Trial is available
Nutshell
Free Trial is available
Ratings
Meets Requirements
8.7
924
8.4
1,123
Ease of Use
9.1
935
8.7
1,221
Ease of Setup
8.7
439
8.5
655
Ease of Admin
8.9
416
8.7
523
Quality of Support
8.6
856
8.7
1,026
Has the product been a good partner in doing business?
9.0
411
8.8
516
Product Direction (% positive)
9.0
866
8.5
1,111
Features by Category
Sales Force Automation
8.9
653
|
Verified
8.5
890
|
Verified
Feature Not Available
Feature Not Available
8.8
657
|
Verified
8.3
863
|
Verified
8.4
655
|
Verified
8.1
879
|
Verified
7.6
353
|
Verified
7.5
676
|
Verified
8.8
532
|
Verified
8.1
728
|
Verified
7.9
337
7.4
675
|
Verified
7.6
310
7.3
584
8.3
403
7.6
651
Marketing Automation
7.9
433
|
Verified
7.7
671
|
Verified
Feature Not Available
7.6
603
8.6
592
|
Verified
8.4
814
|
Verified
Feature Not Available
7.2
574
Customer Support
8.2
388
7.9
637
8.0
397
7.9
660
|
Verified
8.2
452
8.0
690
|
Verified
7.8
315
7.4
557
|
Verified
8.0
351
7.8
577
|
Verified
Reporting & Analytics
8.0
561
|
Verified
7.8
795
|
Verified
8.3
636
|
Verified
8.2
857
|
Verified
8.1
472
|
Verified
7.4
683
|
Verified
Mobile & Social
8.1
348
|
Verified
7.2
552
|
Verified
8.1
334
|
Verified
7.0
551
|
Verified
8.4
470
|
Verified
7.1
649
|
Verified
Platform
8.3
319
|
Verified
7.7
639
|
Verified
8.4
314
|
Verified
7.9
611
|
Verified
8.6
329
|
Verified
8.4
661
|
Verified
8.0
196
|
Verified
7.2
483
|
Verified
7.7
156
6.5
427
|
Verified
7.7
226
7.2
501
8.7
327
|
Verified
8.4
639
|
Verified
7.8
192
7.3
482
|
Verified
Integration
8.6
302
|
Verified
7.9
607
|
Verified
8.2
251
|
Verified
7.5
541
|
Verified
7.8
237
|
Verified
7.3
478
|
Verified
Generative AI
6.3
31
Feature Not Available
Agentic AI - CRM
8.3
9
7.6
42
8.3
9
7.5
40
8.3
9
7.2
41
7.8
9
7.3
41
7.8
9
7.2
41
8.3
9
7.3
40
8.5
9
7.2
41
Email Marketing
Not enough data
8.1
249
Not enough data
8.4
261
Not enough data
Feature Not Available
Not enough data
8.3
260
Not enough data
8.5
264
Not enough data
8.1
249
Not enough data
Feature Not Available
Not enough data
8.2
222
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
7.1
139
Not enough data
8.1
241
Generative AI
Not enough data
6.5
159
Not enough data
6.7
159
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.0
246
Not enough data
7.2
206
Not enough data
7.0
197
Not enough data
7.8
218
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrated Workflows
Not enough data
8.3
195
Not enough data
8.2
192
Not enough data
7.3
160
Not enough data
Feature Not Available
Not enough data
8.1
170
Not enough data
8.0
180
Not enough data
8.1
168
Repeatability and Reportability
Not enough data
Feature Not Available
Not enough data
8.2
173
Not enough data
8.2
168
Not enough data
7.4
151
Not enough data
Feature Not Available
AI and Automation
Not enough data
7.7
165
Not enough data
7.9
164
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Engagement
Not enough data
6.8
12
Not enough data
7.5
12
Not enough data
7.2
12
Not enough data
7.2
13
Not enough data
7.5
12
Not enough data
7.7
13
Not enough data
7.4
12
Customization
Not enough data
8.3
44
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
8.7
41
Additional Functionality
Not enough data
8.6
43
Feature Not Available
6.8
35
Not enough data
8.5
42
Feature Not Available
6.6
33
Feature Not Available
8.0
40
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.0
5
6.7
9
8.0
5
7.4
9
9.3
5
6.9
9
Incentives
Feature Not Available
6.8
94
8.3
5
6.6
98
8.7
5
6.5
94
8.3
5
7.6
99
Personalization
Feature Not Available
7.5
107
8.3
5
7.7
106
8.3
5
8.2
118
Feature Not Available
7.7
105
Administrative
8.0
5
7.7
109
Feature Not Available
7.5
103
8.3
5
7.3
97
Agentic AI - Email Tracking
Not enough data
7.9
12
Not enough data
8.2
11
Not enough data
8.3
11
Not enough data
8.5
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.5
11
Analytics
Not enough data
8.0
187
Not enough data
8.0
181
Feature Not Available
7.9
175
Customizations
Not enough data
8.4
185
Not enough data
8.3
192
Not enough data
8.3
192
Not enough data
8.0
176
Not enough data
8.4
190
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
6.9
13
Not enough data
6.9
13
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
7.7
13
Data Sourcing
Not enough data
7.6
163
Not enough data
7.9
173
Not enough data
Feature Not Available
Not enough data
8.5
184
Not enough data
8.2
170
Predictive Analytics
Not enough data
7.9
172
Not enough data
7.8
167
Feature Not Available
Feature Not Available
Not enough data
7.5
161
Sales Management
Not enough data
8.4
189
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
197
Categories
Categories
Shared Categories
Copper and Nutshell are categorized as CRM, Email Tracking, Online Form Builder, Sales Analytics, Sales Performance Management, and Google Workspace for Sales
Unique Categories
Copper has no unique categories
Nutshell is categorized as Sales Engagement and Email Marketing
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nutshell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.6%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.8%
Marketing and Advertising
7.9%
Computer Software
7.5%
Construction
5.3%
Information Technology and Services
4.9%
Financial Services
3.3%
Other
71.1%
Alternatives
Discussions
How seamless is the Gmail/Google Apps integration?
2 Comments
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 Comments
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 Comment
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
I am unable to email from Nutshell. This started after my company did an upgrade. Also, How do I could get multiple bcc emails to show in their account? Or is they a way to use a distribution group list and have each email show up in members accounts? I may need help getting it set up.
2 Comments
AR
Call the Help Desk; they typically answer earlier in the day or call you back the same day. There is no BCC availability that I am aware of.Read more
What integration options have you found that work best for Nutshell?
2 Comments
AB
I love fireflies.ai but it requires API or zapier
Google workplaces has a great chrome extension for gmail which has caught a lot more for input f...Read more
Is there a limit to the number of contacts that I can add to Nutshell?
1 Comment
Official Response from Nutshell
No. All Nutshell subscriptions include unlimited contacts and data storage.Read more
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