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At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (79.1% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
Starting at $13.00 1 user Per Month
Copper
Star Rating
(1,150)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansNutshell
Star Rating
(1,376)4.3 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Nutshell's Ease of Use is rated at 8.7, while Copper excels with a score of 9.1, indicating that Copper provides a more intuitive user experience overall.
- Reviewers mention that Copper's Opportunity & Pipeline Management feature stands out with a score of 8.8, compared to Nutshell's 8.2, suggesting that Copper offers more robust tools for managing sales opportunities.
- G2 users highlight that Nutshell's Email Marketing capabilities, particularly in Manage Email Lists, scored 8.4, while Copper's similar feature is rated slightly lower at 7.9, indicating that Nutshell may provide a better experience for email list management.
- Reviewers say that Copper's Customer Contract Management feature is rated at 8.3, outperforming Nutshell's 7.5, which suggests that Copper offers more comprehensive tools for managing customer contracts.
- Users on G2 report that Nutshell's Customization options, particularly in Custom Fields, scored 8.2, while Copper's customization features are rated higher at 8.3, indicating that Copper may offer slightly better flexibility for tailoring the software to specific business needs.
- Reviewers mention that Copper's Integration APIs received a score of 8.2, compared to Nutshell's 7.4, suggesting that Copper provides more robust integration capabilities with other software applications.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
Nutshell
Sales Foundation
Starting at $13.00
1 user Per Month
An easy to use, flexible CRM that helps teams organize their contacts, leads, and conversations in order to grow.
- Unlimited storage, contacts & accounts
- Contact management and communication timelines
- Email and calendar sync
Free Trial
Copper
Free Trial is available
Nutshell
Free Trial is available
Ratings
Meets Requirements
8.7
922
8.4
1,117
Ease of Use
9.1
933
8.7
1,192
Ease of Setup
8.7
437
8.5
648
Ease of Admin
8.9
417
8.7
519
Quality of Support
8.6
854
8.7
1,020
Has the product been a good partner in doing business?
9.0
412
8.8
512
Product Direction (% positive)
9.0
864
8.5
1,105
Features by Category
Sales Force Automation
8.9
651
|
Verified
8.5
886
|
Verified
Feature Not Available
Feature Not Available
8.8
655
|
Verified
8.3
859
|
Verified
8.4
654
|
Verified
8.1
875
|
Verified
7.6
353
|
Verified
7.5
673
|
Verified
8.8
530
|
Verified
8.1
725
|
Verified
7.9
337
7.4
672
|
Verified
7.6
310
7.3
583
8.3
403
7.6
649
Marketing Automation
7.9
433
|
Verified
7.7
668
|
Verified
Feature Not Available
7.6
601
8.6
592
|
Verified
8.4
810
|
Verified
Feature Not Available
7.2
571
Customer Support
8.2
388
7.9
635
8.0
397
7.9
659
|
Verified
8.2
452
8.0
689
|
Verified
7.8
315
7.4
556
|
Verified
8.0
351
7.8
575
|
Verified
Reporting & Analytics
8.1
560
|
Verified
7.8
791
|
Verified
8.3
636
|
Verified
8.2
854
|
Verified
8.1
472
|
Verified
7.4
680
|
Verified
Mobile & Social
8.1
348
|
Verified
7.2
551
|
Verified
8.1
334
|
Verified
7.0
550
|
Verified
8.4
470
|
Verified
7.1
647
|
Verified
Platform
8.3
319
|
Verified
7.7
636
|
Verified
8.4
315
|
Verified
7.9
607
|
Verified
8.6
330
|
Verified
8.3
658
|
Verified
8.0
197
|
Verified
7.2
481
|
Verified
7.7
157
6.5
425
|
Verified
7.7
226
7.2
500
8.7
328
|
Verified
8.4
635
|
Verified
7.8
193
7.3
481
|
Verified
Integration
8.6
303
|
Verified
7.9
605
|
Verified
8.2
252
|
Verified
7.5
539
|
Verified
7.9
238
|
Verified
7.3
477
|
Verified
Generative AI
6.4
31
Feature Not Available
Agentic AI - CRM
8.5
9
7.6
42
8.5
9
7.5
40
8.5
9
7.2
41
8.3
9
7.3
41
8.5
9
7.2
41
8.7
9
7.3
40
8.9
9
7.2
41
Email Marketing
Not enough data
8.1
249
Not enough data
8.4
261
Not enough data
Feature Not Available
Not enough data
8.3
260
Not enough data
8.5
264
Not enough data
8.1
249
Not enough data
Feature Not Available
Not enough data
8.2
222
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
7.1
139
Not enough data
8.1
241
Generative AI
Not enough data
6.5
159
Not enough data
6.7
159
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.0
246
Not enough data
7.2
206
Not enough data
7.0
197
Not enough data
7.8
217
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrated Workflows
Not enough data
8.3
195
Not enough data
8.2
192
Not enough data
7.3
160
Not enough data
Feature Not Available
Not enough data
8.1
169
Not enough data
8.0
180
Not enough data
8.1
168
Repeatability and Reportability
Not enough data
Feature Not Available
Not enough data
8.2
173
Not enough data
8.2
168
Not enough data
7.4
151
Not enough data
Feature Not Available
AI and Automation
Not enough data
7.7
165
Not enough data
7.9
164
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Engagement
Not enough data
6.8
12
Not enough data
7.5
12
Not enough data
7.2
12
Not enough data
7.2
12
Not enough data
7.5
12
Not enough data
7.6
12
Not enough data
7.4
12
Customization
Not enough data
8.3
44
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
8.7
41
Additional Functionality
Not enough data
8.6
43
Feature Not Available
6.8
35
Not enough data
8.5
42
Feature Not Available
6.6
33
Feature Not Available
8.0
40
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.0
5
6.7
9
8.0
5
7.4
9
9.3
5
6.9
9
Incentives
Feature Not Available
6.8
93
8.3
5
6.6
97
8.7
5
6.5
93
8.3
5
7.6
98
Personalization
Feature Not Available
7.5
106
8.3
5
7.7
105
8.3
5
8.2
117
Feature Not Available
7.7
104
Administrative
8.0
5
7.7
108
Feature Not Available
7.5
102
8.3
5
7.3
96
Agentic AI - Email Tracking
Not enough data
7.9
12
Not enough data
8.2
11
Not enough data
8.3
11
Not enough data
8.5
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.5
11
Analytics
Not enough data
8.0
186
Not enough data
8.0
180
Feature Not Available
7.9
174
Customizations
Not enough data
8.4
184
Not enough data
8.3
191
Not enough data
8.3
191
Not enough data
8.0
175
Not enough data
8.4
189
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
6.9
13
Not enough data
6.9
13
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
7.7
13
Data Sourcing
Not enough data
7.6
163
Not enough data
7.9
173
Not enough data
Feature Not Available
Not enough data
8.5
184
Not enough data
8.1
170
Predictive Analytics
Not enough data
7.9
172
Not enough data
7.8
167
Feature Not Available
Feature Not Available
Not enough data
7.5
161
Sales Management
Not enough data
8.4
189
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
197
Categories
Categories
Shared Categories
Copper and Nutshell are categorized as CRM, Email Tracking, Online Form Builder, Sales Analytics, Sales Performance Management, and Google Workspace for Sales
Unique Categories
Copper has no unique categories
Nutshell is categorized as Sales Engagement and Email Marketing
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nutshell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.8%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.8%
Financial Services
4.5%
Other
60.8%
Marketing and Advertising
7.9%
Computer Software
7.5%
Construction
5.3%
Information Technology and Services
5.0%
Financial Services
3.4%
Other
71.0%
Alternatives
Discussions
How seamless is the Gmail/Google Apps integration?
2 Comments
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 Comments
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 Comment
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
I am unable to email from Nutshell. This started after my company did an upgrade. Also, How do I could get multiple bcc emails to show in their account? Or is they a way to use a distribution group list and have each email show up in members accounts? I may need help getting it set up.
2 Comments
AR
Call the Help Desk; they typically answer earlier in the day or call you back the same day. There is no BCC availability that I am aware of.Read more
What integration options have you found that work best for Nutshell?
2 Comments
AB
I love fireflies.ai but it requires API or zapier
Google workplaces has a great chrome extension for gmail which has caught a lot more for input f...Read more
Is there a limit to the number of contacts that I can add to Nutshell?
1 Comment
Official Response from Nutshell
No. All Nutshell subscriptions include unlimited contacts and data storage.Read more
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