Compare Copper and Nutshell
At a Glance
Market Segments
Small-Business (79.3% of reviews)
Small-Business (79.1% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
Starting at $13.00 1 user Per Month
Copper
Star Rating
(1,156)4.5 out of 5
Market Segments
Small-Business (79.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plans
Nutshell
Star Rating
(1,424)4.3 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Free Trial is available
Browse all 8 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Nutshell excels in providing a straightforward user experience, particularly for small businesses. Users appreciate its simplicity in tracking and managing leads, with one reviewer noting, "Nutshell simply gets the job done." This focus on usability makes it a strong contender for teams looking for an intuitive CRM solution.
- Users say that Copper's integration with Google Workspace is a standout feature, making it particularly appealing for organizations already using Google tools. Reviewers highlight how it seamlessly connects with Google Calendar and Drive, enhancing contact management and pipeline organization, which is a significant advantage for teams heavily invested in the Google ecosystem.
- According to verified reviews, Nutshell's customer support receives high praise for its responsiveness and positivity. Users have shared positive experiences with the support team, stating, "I love their customer support team," which can be crucial for businesses that may need assistance during implementation or ongoing use.
- Reviewers mention that Copper's design is user-friendly, making it easy to navigate and manage tasks. One user noted, "I like Copper's unique design, which makes it very simple to use," indicating that its interface contributes to a smoother workflow, especially for new users.
- G2 reviewers highlight that while Nutshell has a higher overall satisfaction score, Copper outperforms in specific areas like task automation and proactive assistance. Users appreciate how Copper automates repetitive tasks, allowing teams to focus on more critical issues, which can lead to increased productivity.
- Users report that Nutshell's call logging and transcription features provide clarity in client interactions, with one user stating, "Every conversation is documented automatically." This feature is particularly beneficial for sales teams that rely on accurate records of client communications to manage relationships effectively.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
Nutshell
Sales Foundation
Starting at $13.00
1 user Per Month
An easy to use, flexible CRM that helps teams organize their contacts, leads, and conversations in order to grow.
- Unlimited storage, contacts & accounts
- Contact management and communication timelines
- Email and calendar sync
Free Trial
Copper
Free Trial is available
Nutshell
Free Trial is available
Ratings
Meets Requirements
8.7
927
8.4
1,130
Ease of Use
9.1
938
8.7
1,230
Ease of Setup
8.7
442
8.5
661
Ease of Admin
8.9
417
8.7
524
Quality of Support
8.6
859
8.7
1,033
Has the product been a good partner in doing business?
9.0
412
8.8
517
Product Direction (% positive)
9.0
869
8.5
1,117
Features by Category
Sales Force Automation
8.9
655
|
Verified
8.5
894
|
Verified
Feature Not Available
Feature Not Available
8.8
658
|
Verified
8.3
868
|
Verified
8.4
656
|
Verified
8.1
880
|
Verified
7.6
353
|
Verified
7.5
676
|
Verified
8.8
534
|
Verified
8.1
729
|
Verified
7.9
337
7.4
675
|
Verified
7.6
310
7.3
585
8.3
403
7.6
652
Marketing Automation
7.9
435
|
Verified
7.7
671
|
Verified
Feature Not Available
7.6
604
8.6
592
|
Verified
8.4
817
|
Verified
Feature Not Available
7.2
574
Customer Support
8.2
388
7.9
637
8.0
397
7.9
660
|
Verified
8.2
452
8.0
690
|
Verified
7.8
315
7.4
557
|
Verified
8.0
351
7.8
577
|
Verified
Reporting & Analytics
8.0
561
|
Verified
7.8
797
|
Verified
8.3
636
|
Verified
8.2
858
|
Verified
8.1
472
|
Verified
7.4
683
|
Verified
Mobile & Social
8.1
348
|
Verified
7.2
552
|
Verified
8.1
334
|
Verified
7.0
551
|
Verified
8.4
470
|
Verified
7.1
649
|
Verified
Platform
8.3
321
|
Verified
7.7
642
|
Verified
8.4
316
|
Verified
7.9
614
|
Verified
8.6
329
|
Verified
8.4
662
|
Verified
8.0
196
|
Verified
7.2
483
|
Verified
7.7
156
6.5
427
|
Verified
7.7
226
7.2
502
8.7
328
|
Verified
8.4
640
|
Verified
7.8
192
7.3
482
|
Verified
Integration
8.6
302
|
Verified
7.9
607
|
Verified
8.2
251
|
Verified
7.5
541
|
Verified
7.8
238
|
Verified
7.3
478
|
Verified
Generative AI
6.3
31
Feature Not Available
Agentic AI - CRM
8.3
9
7.6
41
8.3
9
7.5
39
8.3
9
7.2
40
7.8
9
7.2
40
7.8
9
7.1
40
8.3
9
7.2
39
8.5
9
7.2
40
Email Marketing
Not enough data
8.1
249
Not enough data
8.4
261
Not enough data
Feature Not Available
Not enough data
8.3
260
Not enough data
8.5
264
Not enough data
8.1
249
Not enough data
Feature Not Available
Not enough data
8.2
222
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
7.1
139
Not enough data
8.1
241
Generative AI
Not enough data
6.5
159
Not enough data
6.7
159
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.0
246
Not enough data
7.2
206
Not enough data
7.0
197
Not enough data
7.8
218
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrated Workflows
Not enough data
8.3
195
Not enough data
8.2
192
Not enough data
7.3
160
Not enough data
Feature Not Available
Not enough data
8.1
170
Not enough data
8.0
180
Not enough data
8.1
168
Repeatability and Reportability
Not enough data
Feature Not Available
Not enough data
8.2
173
Not enough data
8.2
168
Not enough data
7.4
151
Not enough data
Feature Not Available
AI and Automation
Not enough data
7.7
166
Not enough data
7.9
165
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Engagement
Not enough data
6.8
12
Not enough data
7.5
12
Not enough data
7.2
12
Not enough data
7.2
13
Not enough data
7.5
12
Not enough data
7.7
13
Not enough data
7.4
12
Customization
Not enough data
8.3
44
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
8.7
41
Additional Functionality
Not enough data
8.6
43
Feature Not Available
6.8
35
Not enough data
8.5
42
Feature Not Available
6.6
33
Feature Not Available
8.0
40
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.0
5
6.7
9
8.0
5
7.4
9
9.3
5
6.9
9
Incentives
Feature Not Available
6.8
94
8.3
5
6.6
98
8.7
5
6.5
94
8.3
5
7.6
99
Personalization
Feature Not Available
7.5
107
8.3
5
7.7
106
8.3
5
8.2
118
Feature Not Available
7.7
105
Administrative
8.0
5
7.7
109
Feature Not Available
7.5
103
8.3
5
7.3
97
Agentic AI - Email Tracking
Not enough data
7.9
12
Not enough data
8.2
11
Not enough data
8.3
11
Not enough data
8.5
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.5
11
Analytics
Not enough data
8.0
187
Not enough data
8.0
181
Feature Not Available
7.9
175
Customizations
Not enough data
8.4
185
Not enough data
8.3
192
Not enough data
8.3
192
Not enough data
8.0
176
Not enough data
8.4
190
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
6.9
13
Not enough data
6.9
13
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
7.7
13
Data Sourcing
Not enough data
7.6
164
Not enough data
7.9
174
Not enough data
Feature Not Available
Not enough data
8.5
184
Not enough data
8.2
170
Predictive Analytics
Not enough data
7.9
173
Not enough data
7.8
167
Feature Not Available
Feature Not Available
Not enough data
7.5
161
Sales Management
Not enough data
8.4
189
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
197
Categories
Categories
Shared Categories
Copper and Nutshell are categorized as CRM, Email Tracking, Online Form Builder, Sales Analytics, Sales Performance Management, and Google Workspace for Sales
Unique Categories
Copper has no unique categories
Nutshell is categorized as Sales Engagement and Email Marketing
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nutshell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.7%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.9%
Marketing and Advertising
8.0%
Computer Software
7.4%
Construction
5.4%
Information Technology and Services
4.9%
Financial Services
3.3%
Other
71.1%
Alternatives
Discussions
What is copper CRM?
2 Comments
RP
Contact relationship managementRead more
How seamless is the Gmail/Google Apps integration?
2 Comments
SH
ProsperWorks is built in and around Google Apps. It tightly integrates with Gmail, Calendar and Google Drive, minimizing the amount of data entry and...Read more
What is copper app?
1 Comment
OE
It is a CRM that works with Google Workspaces. It tracks sales, leads in your pipeline, tasks with your clients/projects, and you can email/set up...Read more
I am unable to email from Nutshell. This started after my company did an upgrade. Also, How do I could get multiple bcc emails to show in their account? Or is they a way to use a distribution group list and have each email show up in members accounts? I may need help getting it set up.
2 Comments
KM
Hi Tina! Thanks so much for leaving this comment - unfortunately I don't have any of your personal contact information here on G2 Crowd, but I am happy to...Read more
What integration options have you found that work best for Nutshell?
2 Comments
KM
Hi Craig! Thanks for starting this discussion, I'm sorry we didn't see this until now and disappointed to hear you've had trouble integrating Nutshell with...Read more
How can I make my planning faster?
1 Comment
G2
Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake...Read more