# Copper, Maximizer vs Agentforce Sales (formerly Salesforce Sales Cloud) Comparison

| | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.0 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 1,157 | 673 | 25,791 | 
| **Largest Market Segment** | Small-Business (79.2% of reviews) | Small-Business (74.8% of reviews) | Mid-Market (46.0% of reviews) | 
| **Entry Level Price** | Starting at $9.00 Per Month | $90.00 3 User Per Year | $25.00 1 User Per Month | 

---
## Top Pros & Cons

### Copper

Pros:
- Ease of Use (25 reviews)
- Gmail Integration (16 reviews)

Cons:
- Limited Features (10 reviews)
- Expensive (9 reviews)

### Maximizer

Pros:
- Ease of Use (40 reviews)
- Task Management (36 reviews)

Cons:
- Learning Curve (23 reviews)
- Integration Issues (19 reviews)

### Agentforce Sales (formerly Salesforce Sales Cloud)

Pros:
- Features (3167 reviews)
- Ease of Use (2065 reviews)

Cons:
- Learning Curve (1092 reviews)
- Limitations (791 reviews)

---
## Ratings Comparison
| Rating | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
  | **Meets Requirements** | 8.7 (927 reviews) | 8.3 (582 reviews) | 8.8 (14184 reviews) | 
  | **Ease of Use** | 9.1 (938 reviews) | 8.0 (588 reviews) | 8.2 (18182 reviews) | 
  | **Ease of Setup** | 8.7 (442 reviews) | 7.8 (327 reviews) | 7.8 (9117 reviews) | 
  | **Ease of Admin** | 8.9 (417 reviews) | 7.9 (195 reviews) | 7.9 (4496 reviews) | 
  | **Quality of Support** | 8.6 (859 reviews) | 8.2 (560 reviews) | 8.1 (12384 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (412 reviews) | 8.1 (193 reviews) | 8.4 (4462 reviews) | 
  | **Product Direction (% positive)** | 9.0 (869 reviews) | 7.8 (580 reviews) | 8.3 (13805 reviews) | 

---
## Pricing

### Copper

#### Entry-Level Pricing

Plan: Copper Starter Edition - Annual

Price: Starting at $9.00 Per Month

Description: Get started on the Google Workspace CRM with essential relationship management tools + Zapier.

Key Features:
- 1,000 contact limit
- Google Workspace integration
- Activity feed

[Browse all 4 editions](https://www.g2.com/products/copper/pricing)

#### Free Trial

Yes

### Maximizer

#### Entry-Level Pricing

Plan: Core

Price: $90.00 3 User Per Year

Description: Organizations that need deeper customization, marketing tools, and pipeline monitoring to close more deals.

Key Features:
- Advanced Contact Management
- Lead &amp; Opportunity Handling
- Task Management

[Browse all 4 editions](https://www.g2.com/products/maximizer/pricing)

#### Free Trial

No

### Agentforce Sales (formerly Salesforce Sales Cloud)

#### Entry-Level Pricing

Plan: Starter Edition

Price: $25.00 1 User Per Month

Description: Out-of-the-box CRM for up to 10 users

Key Features:
- Automatic data capture
- Lead Management
- Opportunity Management

[Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Copper** | 8.1/10 | 756 |
| **Maximizer** | 6.9/10 | 501 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11157 |

#### Sales Force Automation

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Contact &amp; Account Management** | 8.9 (655 reviews) ✓ Verified | 8.3 (425 reviews) ✓ Verified | 8.8 (9628 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 6.9 (219 reviews) | 8.3 (6401 reviews) ✓ Verified | 
| **Opportunity &amp; Pipeline Mgmt.** | 8.8 (658 reviews) ✓ Verified | 7.4 (324 reviews) ✓ Verified | 8.7 (9350 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.4 (656 reviews) ✓ Verified | 7.9 (400 reviews) ✓ Verified | 8.3 (9559 reviews) ✓ Verified | 
| **Territory &amp; Quota Management** | 7.6 (353 reviews) ✓ Verified | 6.4 (213 reviews) ✓ Verified | 8.0 (7326 reviews) ✓ Verified | 
| **Desktop Integration** | 8.8 (534 reviews) ✓ Verified | 7.7 (356 reviews) ✓ Verified | 8.2 (7626 reviews) ✓ Verified | 
| **Product &amp; Price List Management** | 7.9 (337 reviews) | Feature Not Available | 8.0 (6767 reviews) ✓ Verified | 
| **Quote &amp; Order Management** | 7.6 (310 reviews) | Feature Not Available | 8.1 (6667 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.3 (403 reviews) | 7.5 (275 reviews) | 8.3 (7420 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Email Marketing** | 7.9 (435 reviews) ✓ Verified | 6.9 (289 reviews) | 8.0 (6681 reviews) ✓ Verified | 
| **Campaign Management** | Feature Not Available | 6.7 (241 reviews) | 8.1 (7001 reviews) ✓ Verified | 
| **Lead Management** | 8.6 (592 reviews) ✓ Verified | 7.2 (269 reviews) | 8.5 (8140 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Feature Not Available | 6.3 (188 reviews) | 7.9 (5429 reviews) | 

#### Customer Support

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Case Management** | 8.2 (388 reviews) | 7.5 (262 reviews) | 8.3 (6839 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.0 (397 reviews) | Feature Not Available | 8.1 (6387 reviews) ✓ Verified | 
| **Knowledge Base** | 8.2 (452 reviews) | 7.2 (274 reviews) | 8.2 (6793 reviews) ✓ Verified | 
| **Call Center Features** | 7.8 (315 reviews) | Feature Not Available | 8.0 (5499 reviews) ✓ Verified | 
| **Support Analytics** | 8.0 (351 reviews) | 7.2 (219 reviews) | 8.2 (5989 reviews) ✓ Verified | 

#### Reporting &amp; Analytics

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Reporting** | 8.0 (561 reviews) ✓ Verified | 7.2 (310 reviews) ✓ Verified | 8.5 (9047 reviews) ✓ Verified | 
| **Dashboards** | 8.3 (636 reviews) ✓ Verified | 7.6 (311 reviews) ✓ Verified | 8.5 (9208 reviews) ✓ Verified | 
| **Forecasting** | 8.1 (472 reviews) ✓ Verified | 6.7 (208 reviews) ✓ Verified | 8.2 (7483 reviews) ✓ Verified | 

#### Mobile &amp; Social

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Social Collaboration Features** | 8.1 (348 reviews) ✓ Verified | 6.2 (110 reviews) | 7.9 (5631 reviews) ✓ Verified | 
| **Social Network Integration** | 8.1 (334 reviews) ✓ Verified | 5.6 (106 reviews) | 7.8 (5247 reviews) ✓ Verified | 
| **Mobile User Support** | 8.4 (470 reviews) ✓ Verified | 6.6 (265 reviews) ✓ Verified | 7.7 (6111 reviews) ✓ Verified | 

#### Platform

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Customization** | 8.3 (321 reviews) ✓ Verified | 8.0 (242 reviews) ✓ Verified | 8.5 (3692 reviews) ✓ Verified | 
| **Workflow Capability** | 8.4 (316 reviews) ✓ Verified | 7.6 (230 reviews) | 8.5 (3699 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.6 (329 reviews) ✓ Verified | 8.1 (237 reviews) ✓ Verified | 8.6 (3648 reviews) ✓ Verified | 
| **Internationalization** | 8.0 (196 reviews) ✓ Verified | 6.9 (158 reviews) | 8.4 (2906 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.7 (156 reviews) | 6.7 (137 reviews) | 8.5 (3188 reviews) ✓ Verified | 
| **Document &amp; Content Mgmt.** | 7.7 (226 reviews) | 7.6 (198 reviews) | 8.1 (3206 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.7 (328 reviews) ✓ Verified | 8.0 (226 reviews) ✓ Verified | 8.7 (3686 reviews) ✓ Verified | 
| **Output Document Generation** | 7.8 (192 reviews) | 6.9 (129 reviews) | 8.1 (3032 reviews) | 

#### Integration

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Data Import &amp; Export Tools** | 8.6 (302 reviews) ✓ Verified | 7.4 (220 reviews) ✓ Verified | 8.5 (2615 reviews) ✓ Verified | 
| **Integration APIs** | 8.2 (251 reviews) ✓ Verified | 6.5 (158 reviews) ✓ Verified | 8.5 (3108 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.8 (238 reviews) ✓ Verified | 6.6 (150 reviews) ✓ Verified | 8.5 (2920 reviews) ✓ Verified | 

#### Generative AI

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **AI Text Generation** | 6.3 (31 reviews) | 5.6 (93 reviews) | 7.6 (901 reviews) | 

#### Agentic AI - CRM

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.3 (9 reviews) | 5.6 (13 reviews) | 8.1 (295 reviews) | 
| **Multi-step Planning** | 8.3 (9 reviews) | 5.9 (13 reviews) | 8.0 (253 reviews) | 
| **Cross-system Integration** | 8.3 (9 reviews) | 5.7 (14 reviews) | 8.3 (273 reviews) | 
| **Adaptive Learning** | 7.8 (9 reviews) | 6.2 (13 reviews) | 8.1 (238 reviews) | 
| **Natural Language Interaction** | 7.8 (9 reviews) | 5.8 (12 reviews) | 8.1 (243 reviews) | 
| **Proactive Assistance** | 8.3 (9 reviews) | 6.0 (13 reviews) | 8.2 (265 reviews) | 
| **Decision Making** | 8.5 (9 reviews) | 6.3 (14 reviews) | 8.3 (262 reviews) | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Maximizer** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Reports

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | Not enough data | 

#### Self Service 

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | Not enough data | 

#### Building Reports

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | Not enough data | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Maximizer** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 45 |

#### Cartography

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Map Design** | Not enough data | Not enough data | 8.6 (35 reviews) | 
| **Vector Mapping ** | Not enough data | Not enough data | 8.4 (31 reviews) | 
| **Data Visualization** | Not enough data | Not enough data | 8.6 (35 reviews) | 
| **Overlaying** | Not enough data | Not enough data | 8.3 (35 reviews) | 

#### Analysis

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Predictive Analysis** | Not enough data | Not enough data | 8.2 (28 reviews) | 
| **Distance Analysis ** | Not enough data | Not enough data | 8.4 (35 reviews) | 
| **Spatial Analysis** | Not enough data | Not enough data | 8.3 (31 reviews) | 
| **Data Stream** | Not enough data | Not enough data | 8.4 (30 reviews) | 

#### Reporting

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 8.6 (29 reviews) | 
| **WYSIWYG Design** | Not enough data | Not enough data | 8.3 (24 reviews) | 
| **API Integrations** | Not enough data | Not enough data | 8.6 (22 reviews) | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Maximizer** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Lead Generation

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | Not enough data | 
| **Data Import &amp; Export Tools** | Not enough data | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Maximizer** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 426 |

#### Lead Facilitation

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Not enough data | 8.6 (273 reviews) | 
| **Lead Qualification** | Not enough data | Not enough data | 8.8 (298 reviews) | 
| **Lead Follow-up** | Not enough data | Not enough data | 8.8 (321 reviews) | 
| **Meeting Scheduling ** | Not enough data | Not enough data | 8.7 (293 reviews) | 

#### Organization

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | Not enough data | 9.0 (356 reviews) | 
| **Data Entry** | Not enough data | Not enough data | 8.8 (349 reviews) | 
| **Integrations / APIs** | Not enough data | Not enough data | 8.8 (344 reviews) | 

#### Performance Analysis

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Coaching ** | Not enough data | Not enough data | 8.4 (287 reviews) | 
| **Peformance Tracking** | Not enough data | Not enough data | 8.8 (311 reviews) | 

#### Sales Analysis

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **ROI Forecasting ** | Not enough data | Not enough data | 8.5 (285 reviews) | 
| **Sales Forecasting ** | Not enough data | Not enough data | 8.8 (303 reviews) | 

#### Generative AI

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.5 (126 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 8.5 (125 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 9.2 (32 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 9.2 (31 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 9.0 (28 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 9.1 (27 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 9.3 (28 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 9.0 (28 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 9.3 (30 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Maximizer** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 618 |

#### Integrated Workflows

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | 8.7 (521 reviews) | 
| **Email Tracking/Automation** | Not enough data | Not enough data | 8.5 (510 reviews) | 
| **Calls and Voice** | Not enough data | Not enough data | 8.1 (465 reviews) | 
| **Other Outreach Options ** | Not enough data | Not enough data | 8.1 (459 reviews) | 
| **CRM Integration** | Not enough data | Not enough data | 8.8 (524 reviews) | 
| **Calendar** | Not enough data | Not enough data | 8.4 (467 reviews) | 
| **Shared Records** | Not enough data | Not enough data | 8.6 (480 reviews) | 

#### Repeatability and Reportability

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Content Management** | Not enough data | Not enough data | 8.4 (481 reviews) | 
| **Workflow Management** | Not enough data | Not enough data | 8.7 (500 reviews) | 
| **Workflow Performance** | Not enough data | Not enough data | 8.7 (497 reviews) | 
| **Sales Coaching and Insights** | Not enough data | Not enough data | 8.3 (481 reviews) | 
| **Gamification** | Not enough data | Not enough data | 7.8 (414 reviews) | 

#### AI and Automation

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Lead Prioritization** | Not enough data | Not enough data | 8.5 (462 reviews) | 
| **Lead Scoring** | Not enough data | Not enough data | 8.4 (469 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | Not enough data | 8.3 (426 reviews) | 
| **Buyer Intelligence** | Not enough data | Not enough data | 8.0 (430 reviews) | 
| **Machine Learning** | Not enough data | Not enough data | 7.8 (415 reviews) | 

#### Generative AI

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.4 (268 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.3 (87 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.5 (88 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.6 (86 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.4 (87 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.3 (87 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.2 (87 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.5 (87 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Maximizer** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 183 |

#### Call Analytics

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Call Recording** | Not enough data | Not enough data | 8.7 (132 reviews) | 
| **Machine Learning** | Not enough data | Not enough data | 8.6 (136 reviews) | 
| **Call Analysis** | Not enough data | Not enough data | 8.7 (132 reviews) | 
| **Lead Qualification** | Not enough data | Not enough data | 8.9 (133 reviews) | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Customer Scoring** | Not enough data | Not enough data | 8.7 (141 reviews) | 
| **Speech-to-Text** | Not enough data | Not enough data | 8.7 (125 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 8.3 (59 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.7 (13 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 9.2 (14 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 9.3 (14 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 9.2 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.7 (13 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.9 (14 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 9.0 (14 reviews) | 

### Revenue Operations &amp; Intelligence (RO&amp;I)

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Maximizer** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 83 |

#### Revenue Sourcing and Forecasting

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Revenue History** | Not enough data | Not enough data | 8.7 (67 reviews) | 
| **Pipeline Management** | Not enough data | Not enough data | 8.6 (70 reviews) | 
| **Dashboard Analytics** | Not enough data | Not enough data | 8.9 (70 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | Not enough data | 8.6 (64 reviews) | 
| **Data Segmentation** | Not enough data | Not enough data | 8.6 (67 reviews) | 
| **Predictive Forecasting** | Not enough data | Not enough data | 8.4 (59 reviews) | 
| **Revenue Operations Cadence** | Not enough data | Not enough data | 8.2 (59 reviews) | 

#### CRM Data Enrichment

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Calendar Sync** | Not enough data | Not enough data | 8.1 (65 reviews) | 
| **Email Activity Capture** | Not enough data | Not enough data | 8.5 (63 reviews) | 
| **Conversation Intelligence** | Not enough data | Not enough data | 8.2 (60 reviews) | 
| **Marketing Leads** | Not enough data | Not enough data | 8.2 (66 reviews) | 
| **Contact Capture** | Not enough data | Not enough data | 8.5 (57 reviews) | 

#### Account Management

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Nonengaged Accounts** | Not enough data | Not enough data | 8.3 (64 reviews) | 
| **Account optimization** | Not enough data | Not enough data | 8.1 (64 reviews) | 
| **Historical Patterns** | Not enough data | Not enough data | 8.1 (61 reviews) | 
| **Rep Performance** | Not enough data | Not enough data | 8.3 (60 reviews) | 
| **Account Engagement** | Not enough data | Not enough data | 8.7 (57 reviews) | 
| **Historical Win/Loss Patterns** | Not enough data | Not enough data | 8.4 (57 reviews) | 

#### Agentic AI - Revenue Operations &amp; Intelligence (RO&amp;I)

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.2 (23 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.5 (24 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.5 (22 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.2 (22 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.4 (24 reviews) | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Maximizer** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.6/10 | 39 |

#### Territory Mapping

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Custom Territory Mapping** | Not enough data | Not enough data | 8.7 (31 reviews) | 
| **Strategic Selling** | Not enough data | Not enough data | 8.6 (29 reviews) | 
| **Automatic Rep Assignment** | Not enough data | Not enough data | 8.4 (29 reviews) | 

#### Route Planning

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Lead Priority** | Not enough data | Not enough data | 8.9 (28 reviews) | 
| **Optimized Sales Routes** | Not enough data | Not enough data | 9.0 (30 reviews) | 
| **Map Directions** | Not enough data | Not enough data | 9.1 (31 reviews) | 

#### Sales Performance Management

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Gamification** | Not enough data | Not enough data | 8.3 (26 reviews) | 
| **Performance Dashboards** | Not enough data | Not enough data | 8.3 (29 reviews) | 
| **Sales Rep Tracker** | Not enough data | Not enough data | 9.0 (29 reviews) | 

#### Presentation and Forms

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Video and Interactive Media** | Not enough data | Not enough data | 8.0 (25 reviews) | 
| **Digital Contracts** | Not enough data | Not enough data | 8.2 (28 reviews) | 
| **E-signature** | Not enough data | Not enough data | 8.5 (28 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Maximizer** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Customization

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Custom Fields** | Not enough data | Not enough data | Not enough data | 
| **Conditional Logic** | Feature Not Available | Not enough data | Not enough data | 
| **Multi-page Forms** | Feature Not Available | Not enough data | Not enough data | 
| **Design** | Not enough data | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Embedded Forms** | Not enough data | Not enough data | Not enough data | 
| **Offline Capability** | Feature Not Available | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Payments** | Feature Not Available | Not enough data | Not enough data | 
| **Mobile Forms** | Feature Not Available | Not enough data | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Maximizer** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 181 |

#### Integrations

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **MS Teams Integration** | Not enough data | Not enough data | 8.1 (158 reviews) | 
| **Email Integration** | Not enough data | Not enough data | 8.6 (160 reviews) | 
| **Zoom Integration** | Not enough data | Not enough data | 8.1 (159 reviews) | 
| **Google Meet Integration** | Not enough data | Not enough data | 8.1 (158 reviews) | 
| **Salesforce Integration** | Not enough data | Not enough data | 8.8 (161 reviews) | 

#### Branding &amp; Customizatio

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Custom Booking Page** | Not enough data | Not enough data | 8.1 (153 reviews) | 
| **Personalized Links** | Not enough data | Not enough data | 8.2 (157 reviews) | 
| **Personalized Web Embed** | Not enough data | Not enough data | 8.3 (156 reviews) | 

#### Automatic Rules &amp; Configurations

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Set Working Hours** | Not enough data | Not enough data | 8.4 (157 reviews) | 
| **Automatic Updates** | Not enough data | Not enough data | 8.3 (157 reviews) | 
| **Buffer Times** | Not enough data | Not enough data | 8.1 (159 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.4 (34 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.4 (35 reviews) | 

### Sales Planning

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Maximizer** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 196 |

#### Sales Performance Features - Sales Planning

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Account Scoring** | Not enough data | Not enough data | 8.5 (173 reviews) | 
| **Revenue Planning** | Not enough data | Not enough data | 8.5 (162 reviews) | 
| **Account Segmentation** | Not enough data | Not enough data | 8.5 (167 reviews) | 
| **Sales Performance** | Not enough data | Not enough data | 8.6 (169 reviews) | 
| **Sales Forecasting** | Not enough data | Not enough data | 8.7 (171 reviews) | 
| **Integrations** | Not enough data | Not enough data | 8.8 (166 reviews) | 
| **Scenario Modeling** | Not enough data | Not enough data | 8.2 (162 reviews) | 

#### Territory Management - Sales Planning

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Territory Management** | Not enough data | Not enough data | 8.6 (164 reviews) | 
| **Territory Planning** | Not enough data | Not enough data | 8.5 (170 reviews) | 

#### Quota &amp; Capacity Management - Sales Planning

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Quota Management** | Not enough data | Not enough data | 8.4 (166 reviews) | 
| **Capacity Management** | Not enough data | Not enough data | 8.4 (174 reviews) | 
| **Quota Planning** | Not enough data | Not enough data | 8.4 (166 reviews) | 

#### Agentic AI - Sales Planning

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.5 (56 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.6 (55 reviews) | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Maximizer** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 513 |

#### Agentic AI - Lead Scoring

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.9 (54 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.2 (53 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.9 (54 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.1 (55 reviews) | 

#### Attribution

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Lead Opportunity** | Not enough data | Not enough data | 8.9 (452 reviews) | 
| **Lead Assignment** | Not enough data | Not enough data | 8.9 (458 reviews) | 
| **Pipeline Acceleration** | Not enough data | Not enough data | 8.6 (433 reviews) | 

#### Discovery

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Lead Management** | Not enough data | Not enough data | 8.9 (462 reviews) | 
| **Scoring/Ranking** | Not enough data | Not enough data | 8.6 (452 reviews) | 
| **Lead Context** | Not enough data | Not enough data | 8.6 (429 reviews) | 

#### Management

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Conversion Viability** | Not enough data | Not enough data | 8.5 (417 reviews) | 
| **Workflow** | Not enough data | Not enough data | 8.6 (438 reviews) | 

#### Platform

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Data Synchronization** | Not enough data | Not enough data | 8.6 (428 reviews) | 
| **Analysis** | Not enough data | Not enough data | 8.6 (429 reviews) | 

### Google Workspace for Sales

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Maximizer** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Agentic AI - Google Workspace for Sales

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Copper** | 8.4/10 | 5 |
| **Maximizer** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 684 |

#### Agentic AI - Sales Performance Management

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.0 (5 reviews) | Not enough data | 8.5 (68 reviews) | 
| **Natural Language Interaction** | 8.0 (5 reviews) | Not enough data | 8.7 (68 reviews) | 
| **Proactive Assistance** | 9.3 (5 reviews) | Not enough data | 8.6 (69 reviews) | 

#### Incentives

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Badges** | Feature Not Available | Not enough data | 8.2 (432 reviews) | 
| **Triggers** | 8.3 (5 reviews) | Not enough data | 8.4 (495 reviews) | 
| **Commission Calculator** | 8.7 (5 reviews) | Not enough data | 8.0 (429 reviews) | 
| **Leaderboards** | 8.3 (5 reviews) | Not enough data | 8.6 (507 reviews) | 

#### Personalization

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Profiles** | Feature Not Available | Not enough data | 8.6 (477 reviews) | 
| **Custom Reports** | 8.3 (5 reviews) | Not enough data | 8.8 (555 reviews) | 
| **Dashboards** | 8.3 (5 reviews) | Not enough data | 8.9 (588 reviews) | 
| **Goal Setting** | Feature Not Available | Not enough data | 8.6 (531 reviews) | 

#### Administrative

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Integration** | 8.0 (5 reviews) | Not enough data | 8.7 (558 reviews) | 
| **Employee Structure** | Feature Not Available | Not enough data | 8.5 (521 reviews) | 
| **Behavior Monitoring** | 8.3 (5 reviews) | Not enough data | 8.4 (502 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Maximizer** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 715 |

#### Agentic AI - Email Tracking

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.2 (62 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.4 (60 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.4 (60 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.3 (62 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.4 (61 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.3 (60 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.4 (63 reviews) | 

#### Analytics

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Open Rates** | Not enough data | Not enough data | 8.3 (569 reviews) | 
| **Link Activity** | Not enough data | Not enough data | 8.4 (576 reviews) | 
| **Attachment Activity** | Feature Not Available | Not enough data | 8.3 (590 reviews) | 

#### Customizations

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Email Platform Integration** | Not enough data | Not enough data | 8.7 (623 reviews) | 
| **Email Scheduling** | Not enough data | Not enough data | 8.5 (592 reviews) | 
| **Notifications** | Not enough data | Not enough data | 8.6 (625 reviews) | 
| **Email Categorization** | Not enough data | Not enough data | 8.4 (570 reviews) | 
| **Templates** | Not enough data | Not enough data | 8.4 (598 reviews) | 

#### Generative AI

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.5 (289 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Maximizer** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1199 |

#### Agentic AI - Sales Analytics

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.3 (77 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.6 (78 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.4 (77 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.3 (76 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.3 (77 reviews) | 

#### Data Sourcing

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Data Sourcing** | Not enough data | Not enough data | 8.5 (966 reviews) | 
| **Exporting &amp; Sharing Data** | Not enough data | Not enough data | 8.7 (996 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | Not enough data | 8.4 (898 reviews) | 
| **Interactive Dashboards** | Not enough data | Not enough data | 8.7 (1027 reviews) | 
| **Data Segmentation** | Not enough data | Not enough data | 8.6 (958 reviews) | 

#### Predictive Analytics

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Lead Scoring** | Not enough data | Not enough data | 8.4 (944 reviews) | 
| **Opportunity Scoring** | Not enough data | Not enough data | 8.6 (958 reviews) | 
| **Risk Analysis** | Feature Not Available | Not enough data | 8.1 (851 reviews) | 
| **Live Forecasting** | Not enough data | Not enough data | 8.3 (892 reviews) | 

#### Sales Management

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Live Pipeline Management** | Not enough data | Not enough data | 8.7 (982 reviews) | 
| **Sales Gamification** | Not enough data | Not enough data | 8.1 (853 reviews) | 
| **Account-Based Analytics** | Not enough data | Not enough data | 8.6 (976 reviews) | 
| **Activity Tracking** | Not enough data | Not enough data | 8.8 (1045 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Maximizer** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 |

#### Agentic AI - Outbound Call Tracking

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.6 (38 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.6 (39 reviews) | 

#### Calling

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Record Calls** | Not enough data | Not enough data | 8.5 (185 reviews) | 
| **Generate Location** | Not enough data | Not enough data | 8.4 (176 reviews) | 
| **Call Types** | Not enough data | Not enough data | 8.7 (185 reviews) | 
| **Click-to-Call** | Not enough data | Not enough data | 8.7 (183 reviews) | 
| **Auto Dialer** | Not enough data | Not enough data | 8.6 (44 reviews) | 

#### Contacts

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | 8.8 (176 reviews) | 
| **Information Locater** | Not enough data | Not enough data | 8.7 (179 reviews) | 
| **Record Prospect Data** | Not enough data | Not enough data | 8.7 (181 reviews) | 

#### Insights

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Notes** | Not enough data | Not enough data | 9.1 (189 reviews) | 
| **Daily Summary** | Not enough data | Not enough data | 8.9 (182 reviews) | 
| **Automated Voicemails** | Not enough data | Not enough data | 8.3 (178 reviews) | 
| **Automated Emails** | Not enough data | Not enough data | 8.5 (188 reviews) | 
| **Sorts Prospects** | Not enough data | Not enough data | 8.4 (182 reviews) | 
| **Automated Note Taking** | Not enough data | Not enough data | 8.7 (38 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Maximizer** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 |

#### Agentic AI - Sales Coaching

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 9.0 (20 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.9 (20 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 9.1 (20 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 9.2 (20 reviews) | 

#### Training

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 8.8 (255 reviews) | 
| **Coaching Materials** | Not enough data | Not enough data | 8.8 (247 reviews) | 
| **Playbook Creation** | Not enough data | Not enough data | 8.5 (207 reviews) | 
| **Video Record** | Not enough data | Not enough data | 8.5 (242 reviews) | 

#### Feedback

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Review** | Not enough data | Not enough data | 8.8 (236 reviews) | 
| **Scorecard** | Not enough data | Not enough data | 8.6 (232 reviews) | 
| **Coaching Card** | Not enough data | Not enough data | 8.6 (213 reviews) | 
| **Leaderboard** | Not enough data | Not enough data | 8.6 (200 reviews) | 
| **Real-Time Updates** | Not enough data | Not enough data | 8.8 (225 reviews) | 
| **Notifications** | Not enough data | Not enough data | 8.9 (226 reviews) | 
| **Competition** | Not enough data | Not enough data | 8.7 (198 reviews) | 

#### Generative AI

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 7.6 (70 reviews) | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Maximizer** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 444 |

#### Agentic AI - Sales Enablement

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.0 (33 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.0 (33 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.2 (33 reviews) | 

#### Content Management

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Content Import** | Not enough data | Not enough data | 8.3 (351 reviews) | 
| **Content Creation** | Not enough data | Not enough data | 8.1 (342 reviews) | 
| **Templates** | Not enough data | Not enough data | 8.2 (328 reviews) | 
| **Advanced Search** | Not enough data | Not enough data | 8.5 (318 reviews) | 
| **Content Storage** | Not enough data | Not enough data | 8.3 (335 reviews) | 

#### Analytics

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | 8.7 (347 reviews) | 
| **Alerts** | Not enough data | Not enough data | 8.4 (345 reviews) | 
| **Account-Based Engagement** | Not enough data | Not enough data | 8.5 (226 reviews) | 
| **Content Utilization** | Not enough data | Not enough data | 8.3 (351 reviews) | 

#### Learning Management - Sales Enablement

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Sales Training ** | Not enough data | Not enough data | 8.4 (27 reviews) | 
| **Sales Coaching** | Not enough data | Not enough data | 8.4 (27 reviews) | 
| **Sales Onboarding** | Not enough data | Not enough data | 8.5 (27 reviews) | 

#### Revenue Enablement - Sales Enablement

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Cross-Functional Alignment** | Not enough data | Not enough data | 8.3 (26 reviews) | 
| **AI and Automation** | Not enough data | Not enough data | 8.3 (28 reviews) | 
| **End-to-End Customer Journey Insights** | Not enough data | Not enough data | 8.8 (27 reviews) | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Maximizer** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 10.0/10 | 8 |

#### Agentic AI - Revenue AI Platforms

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 10.0 (5 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | Not enough data | 
| **CRM Data Enrichment** | Not enough data | Not enough data | 10.0 (6 reviews) | 
| **Actionable Insights** | Not enough data | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | Not enough data | 
| **Pipeline &amp; Deal Management** | Not enough data | Not enough data | 9.7 (5 reviews) | 
| **Customer Data Capture** | Not enough data | Not enough data | 10.0 (6 reviews) | 

### Financial Services CRM

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **Maximizer** | 6.2/10 | 72 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Content

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Automation** | Not enough data | 6.0 (67 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Pre-Built Connectors** | Not enough data | Feature Not Available | Not enough data | 
| **Dashboard** | Not enough data | 7.2 (68 reviews) | Not enough data | 
| **Cloud** | Not enough data | 6.7 (68 reviews) | Not enough data | 
| **Mobility** | Not enough data | 6.5 (67 reviews) | Not enough data | 
| **Messaging** | Not enough data | 5.5 (68 reviews) | Not enough data | 

#### Platform Reporting and Analytics

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Reporting** | Not enough data | 6.5 (67 reviews) | Not enough data | 
| **Forecasting** | Not enough data | 5.2 (66 reviews) | Not enough data | 

#### Customer Support

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Case Management** | Not enough data | 6.6 (65 reviews) | Not enough data | 
| **Customer Support Portal** | Not enough data | Feature Not Available | Not enough data | 
| **Knowledge Base** | Not enough data | 6.8 (65 reviews) | Not enough data | 
| **Support Analytics** | Not enough data | 6.4 (65 reviews) | Not enough data | 

#### Marketing Automation

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Campaign Management** | Not enough data | 6.3 (64 reviews) | Not enough data | 
| **Lead Management** | Not enough data | 6.5 (64 reviews) | Not enough data | 
| **Marketing Analytics** | Not enough data | 5.5 (64 reviews) | Not enough data | 

#### Sales Force Automation

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Pipeline Management** | Not enough data | 6.3 (64 reviews) | Not enough data | 
| **Task Management** | Not enough data | 7.7 (66 reviews) | Not enough data | 
| **Product and Price List Management** | Not enough data | Feature Not Available | Not enough data | 
| **Quote and Order Management** | Not enough data | 5.5 (64 reviews) | Not enough data | 
| **Contract Management** | Not enough data | 5.8 (62 reviews) | Not enough data | 

#### Agentic AI - Financial Services CRM

| Feature | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Decision Making** | Not enough data | 4.7 (6 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Copper (5):** [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Google Workspace for Sales Software](https://www.g2.com/categories/google-workspace-for-sales)

**Unique to Maximizer (1):** [Financial Services CRM Software](https://www.g2.com/categories/financial-services-crm)

**Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (16):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Revenue Operations &amp; Intelligence (RO&amp;I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Copper | Maximizer | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Small-Business** | 79.2% | 74.8% | 20.6% | 
| **Mid-Market** | 17.2% | 19.0% | 46.0% | 
| **Enterprise** | 3.6% | 6.2% | 33.4% | 

### By Industry

#### Copper

- **Marketing and Advertising:** 11.7%
- **Information Technology and Services:** 8.3%
- **Computer Software:** 7.8%
- **Real Estate:** 6.9%
- **Financial Services:** 4.5%
- **Construction:** 3.2%
- **Internet:** 2.9%
- **Management Consulting:** 2.9%
- **Education Management:** 2.0%
- **Non-Profit Organization Management:** 1.7%
- **Other:** 48.2%

#### Maximizer

- **Financial Services:** 35.6%
- **Investment Management:** 4.1%
- **Insurance:** 3.3%
- **Marketing and Advertising:** 3.0%
- **Information Technology and Services:** 2.8%
- **Construction:** 2.7%
- **Publishing:** 2.4%
- **Real Estate:** 2.2%
- **Computer Software:** 1.6%
- **Transportation/Trucking/Railroad:** 1.6%
- **Other:** 40.7%

#### Agentforce Sales (formerly Salesforce Sales Cloud)

- **Computer Software:** 13.5%
- **Information Technology and Services:** 11.8%
- **Financial Services:** 6.8%
- **Marketing and Advertising:** 4.9%
- **Internet:** 3.2%
- **Non-Profit Organization Management:** 3.0%
- **Telecommunications:** 2.9%
- **Hospital &amp; Health Care:** 2.6%
- **Consulting:** 2.4%
- **Education Management:** 2.4%
- **Other:** 46.5%

---
## Alternatives

### Alternatives to Copper

- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1428 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (478 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14690 reviews)

### Alternatives to Maximizer

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1428 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (998 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews)

### Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)

- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5602 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9652 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6650 reviews)
- [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (222 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews)

---
## Top Discussions

### Copper

- Title: [What is copper CRM?](https://www.g2.com/discussions/what-is-copper-crm) — 2 comments
  > **Top comment:** "Contact relationship management"
- Title: [How seamless is the Gmail/Google Apps integration?](https://www.g2.com/discussions/how-seamless-is-the-gmail-google-apps-integration) — 2 comments, 1 upvote
  > **Top comment:** "ProsperWorks is built in and around Google Apps. It tightly integrates with Gmail, Calendar and Google Drive, minimizing the amount of data entry and..."
- Title: [What is copper app?](https://www.g2.com/discussions/what-is-copper-app) — 1 comment
  > **Top comment:** "It is a CRM that works with Google Workspaces. It tracks sales, leads in your pipeline, tasks with your clients/projects, and you can email/set up..."
- Title: [How is copper used in CRM?](https://www.g2.com/discussions/how-is-copper-used-in-crm) — 1 comment
  > **Top comment:** "Yea "
- Title: [Whats the easiest way to save my notes](https://www.g2.com/discussions/whats-the-easiest-way-to-save-my-notes) — 1 comment, 1 upvote
  > **Top comment:** "Don&#39;t bother using Copper. Their customer support is horrible!"

### Maximizer

- Title: [What is Maximizer CRM used for?](https://www.g2.com/discussions/what-is-maximizer-crm-used-for) — 3 comments
  > **Top comment:** "Maximizer CRM is solving several problems related to secure and reliable communication and collaboration for various use cases.
"
- Title: [Do you integrate with any marketing automations platforms like Marketo?](https://www.g2.com/discussions/integrations-with-marketing-automation) — 1 comment, 1 upvote
  > **Top comment:** "Maximizer neglected to future-proof Maximizer CRM Live and their self-hosted CRM by not providing any open keys for self serve integration with powerful..."
- Title: [INTEGRATION](https://www.g2.com/discussions/4388-integration) — 1 comment, 1 upvote
  > **Top comment:** "Maximizer CRM 2017 has integrations for MS Office products (Outlook, Word, Excel) these are included as add-ons with the product. The Web APIs for Maximizer..."
- Title: [INPUT CSV  LEAD FILES](https://www.g2.com/discussions/4387-input-csv-lead-files) — 1 comment, 1 upvote
  > **Top comment:** "Lead sheets in the form of a web inquiry page can be integrated into Maximizer using the &#39;web to lead&#39; technology provided in the product as standard. It is..."

### Agentforce Sales (formerly Salesforce Sales Cloud)

- Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes
  > **Top comment:** "Hi there! It&#39;s best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..."
- Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote
  > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest "
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 2 upvotes
  > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..."
- Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments
  > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view"
- Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote
  > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/copper-vs-maximizer-vs-agentforce-sales-formerly-salesforce-sales-cloud)

