# Copper vs Less Annoying CRM Comparison --- ## AI Generated Summary - **G2 reviewers report** that Less Annoying CRM excels in user satisfaction, boasting a higher overall score compared to Copper. Users appreciate its **affordability** and the fact that all features are available in every plan, making it a great choice for small businesses. - **According to verified reviews** , Less Annoying CRM is praised for its **ease of use** , with many users noting that it requires no learning curve to operate. This simplicity is a significant advantage for small businesses looking for a straightforward CRM solution. - **Users say** that Copper shines in its **integration with Google Workspace** , allowing for seamless management of contacts and activities directly within Gmail and Calendar. This feature is particularly beneficial for teams already using Google tools, as it minimizes the need to switch between applications. - **Reviewers mention** that while Copper offers a user-friendly interface, it faces challenges in terms of overall satisfaction compared to Less Annoying CRM. Some users feel that it may not meet all their specific workflow needs, leading to configuration challenges. - **G2 reviewers highlight** the strong support provided by Less Annoying CRM, with many users noting the **quality of support** as a standout feature. This level of support is crucial for small businesses that may not have extensive IT resources. - **According to recent feedback** , Copper's ability to track engagement metrics within emails is a notable feature, helping users decide when to reach out to contacts. However, this advantage is somewhat overshadowed by the overall higher satisfaction ratings for Less Annoying CRM. | | Copper | Less Annoying CRM | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.9 out of 5 | | **Total Reviews** | 1,157 | 660 | | **Largest Market Segment** | Small-Business (79.2% of reviews) | Small-Business (88.9% of reviews) | | **Entry Level Price** | Starting at $9.00 Per Month | $15.00 Per Month | --- ## Top Pros & Cons ### Copper Pros: - Ease of Use (27 reviews) - Gmail Integration (17 reviews) Cons: - Expensive (10 reviews) - Limited Features (10 reviews) ### Less Annoying CRM Pros: - Ease of Use (32 reviews) - Customer Support (20 reviews) Cons: - Missing Features (13 reviews) - Integration Issues (6 reviews) --- ## Ratings Comparison | Rating | Copper | Less Annoying CRM | |---|---|---| | **Meets Requirements** | 8.7 (927 reviews) | 9.4 (551 reviews) | | **Ease of Use** | 9.1 (938 reviews) | 9.8 (553 reviews) | | **Ease of Setup** | 8.7 (442 reviews) | 9.6 (270 reviews) | | **Ease of Admin** | 8.9 (417 reviews) | 9.7 (233 reviews) | | **Quality of Support** | 8.6 (859 reviews) | 9.8 (539 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (412 reviews) | 9.9 (231 reviews) | | **Product Direction (% positive)** | 9.0 (869 reviews) | 9.5 (538 reviews) | --- ## Pricing ### Copper #### Entry-Level Pricing Plan: Copper Starter Edition - Annual Price: Starting at $9.00 Per Month Description: Get started on the Google Workspace CRM with essential relationship management tools + Zapier. Key Features: - 1,000 contact limit - Google Workspace integration - Activity feed [Browse all 4 editions](https://www.g2.com/products/copper/pricing) #### Free Trial Yes ### Less Annoying CRM #### Entry-Level Pricing Plan: One Low Price Price: $15.00 Per Month Description: The CRM's price is $15/user/month, period. No set-up fees, no contracts, no hidden costs. Key Features: - Unlimited contacts and companies - Lead and workflow tracking - Shared and private calendars [Learn more about Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) #### Free Trial Yes --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Copper** | 8.1/10 | 756 | | **Less Annoying CRM** | 8.6/10 | 439 | #### Sales Force Automation | Feature | Copper | Less Annoying CRM | |---|---|---| | **Contact & Account Management** | 8.9 (655 reviews) ✓ Verified | 9.6 (388 reviews) ✓ Verified | | **Opportunity & Pipeline Mgmt.** | 8.8 (658 reviews) ✓ Verified | 9.1 (359 reviews) ✓ Verified | | **Task / Activity Management** | 8.4 (656 reviews) ✓ Verified | 9.3 (386 reviews) ✓ Verified | | **Territory & Quota Management** | 7.6 (353 reviews) ✓ Verified | Feature Not Available | | **Desktop Integration** | 8.8 (534 reviews) ✓ Verified | 9.2 (173 reviews) ✓ Verified | | **Product & Price List Management** | 7.9 (337 reviews) | Feature Not Available | | **Quote & Order Management** | 7.6 (310 reviews) | Feature Not Available | | **Customer Contract Management** | 8.3 (403 reviews) | 8.4 (100 reviews) | #### Marketing Automation | Feature | Copper | Less Annoying CRM | |---|---|---| | **Email Marketing** | 7.9 (435 reviews) ✓ Verified | 7.6 (195 reviews) | | **Campaign Management** | Feature Not Available | 7.6 (38 reviews) | | **Lead Management** | 8.6 (592 reviews) ✓ Verified | 9.2 (327 reviews) ✓ Verified | | **Marketing ROI Analytics** | Feature Not Available | 7.8 (38 reviews) | #### Customer Support | Feature | Copper | Less Annoying CRM | |---|---|---| | **Case Management** | 8.2 (388 reviews) | 8.7 (99 reviews) | | **Customer Support Portal** | 8.0 (397 reviews) | 9.3 (296 reviews) ✓ Verified | | **Knowledge Base** | 8.2 (452 reviews) | 9.2 (299 reviews) ✓ Verified | | **Call Center Features** | 7.8 (315 reviews) | 7.9 (81 reviews) | | **Support Analytics** | 8.0 (351 reviews) | 8.0 (79 reviews) | #### Reporting & Analytics | Feature | Copper | Less Annoying CRM | |---|---|---| | **Reporting** | 8.0 (561 reviews) ✓ Verified | 8.8 (153 reviews) ✓ Verified | | **Dashboards** | 8.3 (636 reviews) ✓ Verified | 9.1 (336 reviews) ✓ Verified | | **Forecasting** | 8.1 (472 reviews) ✓ Verified | 7.4 (69 reviews) | #### Mobile & Social | Feature | Copper | Less Annoying CRM | |---|---|---| | **Social Collaboration Features** | 8.1 (348 reviews) ✓ Verified | Feature Not Available | | **Social Network Integration** | 8.1 (334 reviews) ✓ Verified | Feature Not Available | | **Mobile User Support** | 8.4 (470 reviews) ✓ Verified | 8.6 (268 reviews) ✓ Verified | #### Platform | Feature | Copper | Less Annoying CRM | |---|---|---| | **Customization** | 8.3 (321 reviews) ✓ Verified | 9.0 (198 reviews) ✓ Verified | | **Workflow Capability** | 8.4 (316 reviews) ✓ Verified | 9.0 (89 reviews) | | **User, Role, and Access Management** | 8.6 (329 reviews) ✓ Verified | 9.3 (187 reviews) ✓ Verified | | **Internationalization** | 8.0 (196 reviews) ✓ Verified | Feature Not Available | | **Sandbox / Test Environments** | 7.7 (156 reviews) | 7.4 (57 reviews) | | **Document & Content Mgmt.** | 7.7 (226 reviews) | 8.5 (147 reviews) ✓ Verified | | **Performance and Reliability** | 8.7 (328 reviews) ✓ Verified | 9.7 (105 reviews) | | **Output Document Generation** | 7.8 (192 reviews) | Feature Not Available | #### Integration | Feature | Copper | Less Annoying CRM | |---|---|---| | **Data Import & Export Tools** | 8.6 (302 reviews) ✓ Verified | 9.0 (178 reviews) ✓ Verified | | **Integration APIs** | 8.2 (251 reviews) ✓ Verified | 8.5 (91 reviews) ✓ Verified | | **Breadth of Partner Applications** | 7.8 (238 reviews) ✓ Verified | 8.0 (57 reviews) | #### Generative AI | Feature | Copper | Less Annoying CRM | |---|---|---| | **AI Text Generation** | 6.3 (31 reviews) | Feature Not Available | #### Agentic AI - CRM | Feature | Copper | Less Annoying CRM | |---|---|---| | **Autonomous Task Execution** | 8.3 (9 reviews) | Feature Not Available | | **Multi-step Planning** | 8.3 (9 reviews) | Feature Not Available | | **Cross-system Integration** | 8.3 (9 reviews) | Feature Not Available | | **Adaptive Learning** | 7.8 (9 reviews) | Feature Not Available | | **Natural Language Interaction** | 7.8 (9 reviews) | Feature Not Available | | **Proactive Assistance** | 8.3 (9 reviews) | Feature Not Available | | **Decision Making** | 8.5 (9 reviews) | Feature Not Available | ### Online Form Builder | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Less Annoying CRM** | N/A | N/A | #### Customization | Feature | Copper | Less Annoying CRM | |---|---|---| | **Custom Fields** | Not enough data | Not enough data | | **Conditional Logic** | Feature Not Available | Not enough data | | **Multi-page Forms** | Feature Not Available | Not enough data | | **Design** | Not enough data | Not enough data | #### Additional Functionality | Feature | Copper | Less Annoying CRM | |---|---|---| | **Embedded Forms** | Not enough data | Not enough data | | **Offline Capability** | Feature Not Available | Not enough data | | **Notifications** | Not enough data | Not enough data | | **Payments** | Feature Not Available | Not enough data | | **Mobile Forms** | Feature Not Available | Not enough data | ### Google Workspace for Sales | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Less Annoying CRM** | N/A | N/A | #### Agentic AI - Google Workspace for Sales | Feature | Copper | Less Annoying CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Sales Performance Management | Product | Score | Reviews | |---|---|---| | **Copper** | 8.4/10 | 5 | | **Less Annoying CRM** | N/A | N/A | #### Agentic AI - Sales Performance Management | Feature | Copper | Less Annoying CRM | |---|---|---| | **Autonomous Task Execution** | 8.0 (5 reviews) | Not enough data | | **Natural Language Interaction** | 8.0 (5 reviews) | Not enough data | | **Proactive Assistance** | 9.3 (5 reviews) | Not enough data | #### Incentives | Feature | Copper | Less Annoying CRM | |---|---|---| | **Badges** | Feature Not Available | Not enough data | | **Triggers** | 8.3 (5 reviews) | Not enough data | | **Commission Calculator** | 8.7 (5 reviews) | Not enough data | | **Leaderboards** | 8.3 (5 reviews) | Not enough data | #### Personalization | Feature | Copper | Less Annoying CRM | |---|---|---| | **Profiles** | Feature Not Available | Not enough data | | **Custom Reports** | 8.3 (5 reviews) | Not enough data | | **Dashboards** | 8.3 (5 reviews) | Not enough data | | **Goal Setting** | Feature Not Available | Not enough data | #### Administrative | Feature | Copper | Less Annoying CRM | |---|---|---| | **Integration** | 8.0 (5 reviews) | Not enough data | | **Employee Structure** | Feature Not Available | Not enough data | | **Behavior Monitoring** | 8.3 (5 reviews) | Not enough data | ### Email Tracking | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Less Annoying CRM** | N/A | N/A | #### Agentic AI - Email Tracking | Feature | Copper | Less Annoying CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Analytics | Feature | Copper | Less Annoying CRM | |---|---|---| | **Open Rates** | Not enough data | Not enough data | | **Link Activity** | Not enough data | Not enough data | | **Attachment Activity** | Feature Not Available | Not enough data | #### Customizations | Feature | Copper | Less Annoying CRM | |---|---|---| | **Email Platform Integration** | Not enough data | Not enough data | | **Email Scheduling** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | | **Email Categorization** | Not enough data | Not enough data | | **Templates** | Not enough data | Not enough data | #### Generative AI | Feature | Copper | Less Annoying CRM | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | ### Sales Analytics | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Less Annoying CRM** | N/A | N/A | #### Agentic AI - Sales Analytics | Feature | Copper | Less Annoying CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Data Sourcing | Feature | Copper | Less Annoying CRM | |---|---|---| | **Data Sourcing** | Not enough data | Not enough data | | **Exporting & Sharing Data** | Not enough data | Not enough data | | **Multi-Device Data Visualization** | Not enough data | Not enough data | | **Interactive Dashboards** | Not enough data | Not enough data | | **Data Segmentation** | Not enough data | Not enough data | #### Predictive Analytics | Feature | Copper | Less Annoying CRM | |---|---|---| | **Lead Scoring** | Not enough data | Not enough data | | **Opportunity Scoring** | Not enough data | Not enough data | | **Risk Analysis** | Feature Not Available | Not enough data | | **Live Forecasting** | Not enough data | Not enough data | #### Sales Management | Feature | Copper | Less Annoying CRM | |---|---|---| | **Live Pipeline Management** | Not enough data | Not enough data | | **Sales Gamification** | Not enough data | Not enough data | | **Account-Based Analytics** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) **Unique to Copper (5):** [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Google Workspace for Sales Software](https://www.g2.com/categories/google-workspace-for-sales) --- ## Reviewer Demographics ### By Company Size | Segment | Copper | Less Annoying CRM | |---|---|---| | **Small-Business** | 79.2% | 88.9% | | **Mid-Market** | 17.2% | 7.6% | | **Enterprise** | 3.6% | 3.6% | ### By Industry #### Copper - **Marketing and Advertising:** 11.7% - **Information Technology and Services:** 8.3% - **Computer Software:** 7.8% - **Real Estate:** 6.9% - **Financial Services:** 4.5% - **Construction:** 3.2% - **Internet:** 2.9% - **Management Consulting:** 2.9% - **Education Management:** 2.0% - **Non-Profit Organization Management:** 1.7% - **Other:** 48.2% #### Less Annoying CRM - **Insurance:** 7.9% - **Financial Services:** 7.2% - **Marketing and Advertising:** 5.1% - **Professional Training & Coaching:** 4.7% - **Real Estate:** 4.7% - **Management Consulting:** 3.9% - **Information Technology and Services:** 2.8% - **Leisure, Travel & Tourism:** 2.6% - **Construction:** 2.5% - **Non-Profit Organization Management:** 2.2% - **Other:** 56.5% --- ## Alternatives ### Alternatives to Copper - [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1426 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3043 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1231 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13797 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1111 reviews) - [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (950 reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (477 reviews) - [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (302 reviews) ### Alternatives to Less Annoying CRM - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14683 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13797 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3043 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1231 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1111 reviews) - [OnePageCRM](https://www.g2.com/products/onepagecrm/reviews) — 4.7/5 stars (257 reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.6/5 stars (1161 reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (941 reviews) --- ## Top Discussions ### Copper - Title: [What is copper CRM?](https://www.g2.com/discussions/what-is-copper-crm) — 2 comments > **Top comment:** "Contact relationship management" - Title: [How seamless is the Gmail/Google Apps integration?](https://www.g2.com/discussions/how-seamless-is-the-gmail-google-apps-integration) — 2 comments, 1 upvote > **Top comment:** "ProsperWorks is built in and around Google Apps. It tightly integrates with Gmail, Calendar and Google Drive, minimizing the amount of data entry and..." - Title: [What is copper app?](https://www.g2.com/discussions/what-is-copper-app) — 1 comment > **Top comment:** "It is a CRM that works with Google Workspaces. It tracks sales, leads in your pipeline, tasks with your clients/projects, and you can email/set up..." - Title: [How is copper used in CRM?](https://www.g2.com/discussions/how-is-copper-used-in-crm) — 1 comment > **Top comment:** "Yea " - Title: [Whats the easiest way to save my notes](https://www.g2.com/discussions/whats-the-easiest-way-to-save-my-notes) — 1 comment, 1 upvote > **Top comment:** "Don't bother using Copper. Their customer support is horrible!" ### Less Annoying CRM - Title: [Is there the ability for another user to add notes to a contact that is not in their name?](https://www.g2.com/discussions/is-there-the-ability-for-another-user-to-add-notes-to-a-contact-that-is-not-in-their-name) — 2 comments, 1 upvote > **Top comment:** "Yes, that is the beauty of the system, we share all contacts updates across the platform, everyone works in remote offices. " - Title: [What kind of support do you offer? Will you leave me hanging after I sign up?](https://www.g2.com/discussions/support-a618d689-83c8-49c8-a100-78dd85eca981) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Less Annoying CRM comes with free email and phone support, even if you're not a paying customer. We're happy to answer any questions, help you decide how to..." - Title: [What is Less Annoying CRM used for?](https://www.g2.com/discussions/what-is-less-annoying-crm-used-for) — 1 comment > **Top comment:** "People commonly use it for: Managing customer contact details Tracking sales leads and deals Setting reminders and follow-ups Organizing emails, notes,..." - Title: [ow do I export](https://www.g2.com/discussions/ow-do-i-export) — 1 comment, 1 upvote > **Top comment:** "Hey Tom, you can always export anything in the CRM via your Export page, under Settings. Send us an email or give us a call if you're having trouble finding..." - Title: [Does it integrate with LInkedIn?](https://www.g2.com/discussions/14433-does-it-integrate-with-linkedin) — 1 comment, 1 upvote > **Top comment:** "It's not integrated at this time but it's very easy to data enter. You can do it on your phone and customize fields that are useful for you. You can always..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/copper-vs-less-annoying-crm)