Compare Copper and Kylas Sales CRM

At a Glance
Copper
Copper
Star Rating
(1,152)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plans
Kylas Sales CRM
Kylas Sales CRM
Star Rating
(506)4.7 out of 5
Market Segments
Small-Business (52.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Kylas Sales CRM excels in user-friendliness, with many users highlighting its intuitive interface and customizable dashboards that provide quick insights into leads and performance. This ease of use is a significant advantage for teams looking to adopt a CRM quickly.
  • Users say that Copper's seamless integration with Google Workspace is a standout feature, allowing users to manage contacts and view activity directly within Gmail and Calendar. This integration reduces the learning curve, making it easier for teams already familiar with Google's ecosystem.
  • Reviewers mention that Kylas Sales CRM offers strong onboarding support, which helps teams get up to speed with the software efficiently. This is particularly beneficial for small businesses that may not have extensive training resources available.
  • According to verified reviews, Copper receives praise for its robust contact management capabilities, with users appreciating the convenience of tracking engagement metrics directly within their email interface. However, some users feel that it could improve in terms of customization options compared to Kylas.
  • G2 reviewers highlight that Kylas Sales CRM's automation features significantly enhance customer engagement, making follow-ups simpler and more effective. This is a crucial aspect for sales teams aiming to streamline their processes and improve productivity.
  • Users report that while Copper has a solid performance in terms of integration and user experience, Kylas Sales CRM outshines it in overall support quality and ease of setup, with many users noting that Kylas is more accommodating for new users and less tech-savvy teams.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Browse all 4 pricing plans
Kylas Sales CRM
Embark
Free
Per Month
Browse all 2 pricing plans
Free Trial
Copper
Free Trial is available
Kylas Sales CRM
Free Trial is available
Ratings
Meets Requirements
8.7
924
9.2
426
Ease of Use
9.1
935
9.5
432
Ease of Setup
8.7
439
9.2
272
Ease of Admin
8.9
416
9.4
213
Quality of Support
8.6
856
9.5
427
Has the product been a good partner in doing business?
9.0
411
9.3
210
Product Direction (% positive)
9.0
866
9.6
428
Features by Category
Sales Force Automation
8.9
653
|
Verified
9.4
347
Feature Not Available
9.4
299
8.8
657
|
Verified
9.5
349
8.4
655
|
Verified
9.4
355
7.6
353
|
Verified
9.3
299
8.8
532
|
Verified
9.4
322
7.9
337
9.2
320
7.6
310
9.2
307
8.3
403
9.4
298
Marketing Automation
7.9
433
|
Verified
9.2
310
Feature Not Available
9.2
305
8.6
592
|
Verified
9.4
341
Feature Not Available
9.2
304
Customer Support
8.2
388
9.4
329
8.0
397
9.4
332
8.2
452
9.4
336
7.8
315
9.2
328
8.0
351
9.4
331
Reporting & Analytics
8.0
561
|
Verified
9.3
347
8.3
636
|
Verified
9.4
350
8.1
472
|
Verified
9.3
325
Mobile & Social
8.1
348
|
Verified
9.1
298
8.1
334
|
Verified
9.3
310
8.4
470
|
Verified
9.2
320
Platform
8.3
319
|
Verified
9.3
304
8.4
314
|
Verified
9.4
305
8.6
329
|
Verified
9.5
304
8.0
196
|
Verified
9.3
265
7.7
156
Feature Not Available
7.7
226
9.3
278
8.7
327
|
Verified
9.4
296
7.8
192
9.4
276
Integration
8.6
302
|
Verified
9.4
297
8.2
251
|
Verified
9.4
288
7.8
237
|
Verified
9.2
266
Generative AI
6.3
31
9.2
172
Agentic AI - CRM
8.3
9
8.3
22
8.3
9
8.6
22
8.3
9
8.3
22
7.8
9
8.8
22
7.8
9
8.6
23
8.3
9
8.6
23
8.5
9
8.8
24
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Google Workspace for SalesHide 5 FeaturesShow 5 Features
Not enough data
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance ManagementHide 14 FeaturesShow 14 Features
8.4
5
Not enough data
Agentic AI - Sales Performance Management
8.0
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Incentives
Feature Not Available
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Personalization
Feature Not Available
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
Administrative
8.0
5
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Predictive Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Sales Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Copper
Copper
Kylas Sales CRM
Kylas Sales CRM
Copper and Kylas Sales CRM are categorized as CRM
Unique Categories
Kylas Sales CRM
Kylas Sales CRM has no unique categories
Reviews
Reviewers' Company Size
Copper
Copper
Small-Business(50 or fewer emp.)
79.2%
Mid-Market(51-1000 emp.)
17.2%
Enterprise(> 1000 emp.)
3.6%
Kylas Sales CRM
Kylas Sales CRM
Small-Business(50 or fewer emp.)
52.6%
Mid-Market(51-1000 emp.)
45.7%
Enterprise(> 1000 emp.)
1.6%
Reviewers' Industry
Copper
Copper
Marketing and Advertising
11.6%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.8%
Kylas Sales CRM
Kylas Sales CRM
Education Management
11.4%
Financial Services
7.9%
Information Technology and Services
5.7%
Health, Wellness and Fitness
4.9%
Marketing and Advertising
4.7%
Other
65.4%
Alternatives
Copper
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Kylas Sales CRM
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Discussions
Copper
Copper Discussions
What is copper CRM?
2 Comments
RP
Contact relationship managementRead more
How seamless is the Gmail/Google Apps integration?
2 Comments
Shaun H.
SH
ProsperWorks is built in and around Google Apps. It tightly integrates with Gmail, Calendar and Google Drive, minimizing the amount of data entry and...Read more
What is copper app?
1 Comment
Otisa E.
OE
It is a CRM that works with Google Workspaces. It tracks sales, leads in your pipeline, tasks with your clients/projects, and you can email/set up...Read more
Kylas Sales CRM
Kylas Sales CRM Discussions
Monty the Mongoose crying
Kylas Sales CRM has no discussions with answers