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Compare Copper and Kylas Sales CRM 
Featured Products
At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (53.1% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
Free Per Month
Copper
Star Rating
(1,151)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansKylas Sales CRM
Star Rating
(494)4.7 out of 5
Market Segments
Small-Business (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Kylas Sales CRM excels in user-friendliness, with many users highlighting its intuitive interface and customizable dashboards that provide quick insights into leads and performance. This ease of use is a significant advantage for teams looking to adopt a CRM quickly.
- Users say that Copper's seamless integration with Google Workspace is a standout feature, allowing users to manage contacts and view activity directly within Gmail and Calendar. This integration reduces the learning curve, making it easier for teams already familiar with Google's ecosystem.
- Reviewers mention that Kylas Sales CRM offers strong onboarding support, which helps teams get up to speed with the software efficiently. This is particularly beneficial for small businesses that may not have extensive training resources available.
- According to verified reviews, Copper receives praise for its robust contact management capabilities, with users appreciating the convenience of tracking engagement metrics directly within their email interface. However, some users feel that it could improve in terms of customization options compared to Kylas.
- G2 reviewers highlight that Kylas Sales CRM's automation features significantly enhance customer engagement, making follow-ups simpler and more effective. This is a crucial aspect for sales teams aiming to streamline their processes and improve productivity.
- Users report that while Copper has a solid performance in terms of integration and user experience, Kylas Sales CRM outshines it in overall support quality and ease of setup, with many users noting that Kylas is more accommodating for new users and less tech-savvy teams.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
Kylas Sales CRM
Embark
Free
Per Month
Forever Free Plan;
Recommended for smaller sales teams who want to Explore Sales CRM
- Unlimited Users
- 1000 records
Free Trial
Copper
Free Trial is available
Kylas Sales CRM
Free Trial is available
Ratings
Meets Requirements
8.7
923
9.2
419
Ease of Use
9.1
934
9.5
423
Ease of Setup
8.7
438
9.2
263
Ease of Admin
8.9
417
9.3
212
Quality of Support
8.6
855
9.5
420
Has the product been a good partner in doing business?
9.0
412
9.3
209
Product Direction (% positive)
9.0
865
9.6
420
Features by Category
Sales Force Automation
8.9
652
|
Verified
9.4
346
Feature Not Available
9.4
298
8.8
656
|
Verified
9.5
347
8.4
655
|
Verified
9.5
352
7.6
354
|
Verified
9.3
299
8.8
531
|
Verified
9.4
320
7.9
338
9.2
320
7.6
311
9.2
307
8.3
404
9.4
297
Marketing Automation
7.9
434
|
Verified
9.2
310
Feature Not Available
9.2
305
8.6
593
|
Verified
9.4
336
Feature Not Available
9.2
304
Customer Support
8.2
389
9.4
329
8.0
398
9.4
331
8.2
453
9.4
336
7.8
316
9.2
327
8.0
352
9.4
330
Reporting & Analytics
8.1
561
|
Verified
9.3
344
8.3
637
|
Verified
9.4
349
8.1
473
|
Verified
9.3
325
Mobile & Social
8.1
349
|
Verified
9.1
298
8.1
335
|
Verified
9.3
310
8.4
471
|
Verified
9.2
318
Platform
8.3
319
|
Verified
9.3
301
8.4
315
|
Verified
9.4
305
8.6
330
|
Verified
9.5
304
8.0
197
|
Verified
9.3
265
7.7
157
Feature Not Available
7.7
226
9.3
278
8.7
328
|
Verified
9.4
295
7.8
193
9.4
276
Integration
8.6
303
|
Verified
9.4
297
8.2
252
|
Verified
9.4
287
7.9
238
|
Verified
9.2
264
Generative AI
6.5
32
9.2
172
Agentic AI - CRM
8.5
10
8.3
22
8.5
10
8.6
22
8.5
10
8.3
22
8.0
10
8.8
22
8.0
10
8.6
22
8.5
10
8.6
22
8.7
10
8.8
23
Customization
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.0
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Incentives
Feature Not Available
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Personalization
Feature Not Available
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
Administrative
8.0
5
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Predictive Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Sales Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Copper and Kylas Sales CRM are categorized as CRM
Unique Categories
Copper is categorized as Email Tracking, Online Form Builder, Sales Analytics, Sales Performance Management, and Google Workspace for Sales
Kylas Sales CRM has no unique categories
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kylas Sales CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.7%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.7%
Education Management
11.4%
Financial Services
7.7%
Information Technology and Services
5.8%
Health, Wellness and Fitness
5.0%
Marketing and Advertising
4.6%
Other
65.6%
Alternatives
Discussions
How seamless is the Gmail/Google Apps integration?
2 Comments
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 Comments
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 Comment
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
Kylas Sales CRM has no discussions with answers
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