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At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (60.8% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
$0.00
Copper
Star Rating
(1,151)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansHubSpot Sales Hub
Star Rating
(13,416)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in automation capabilities, allowing users to streamline their workflows effectively. Many users appreciate how it automates emails and tasks, which helps them stay organized and manage their sales activities more efficiently.
- Users say that Copper shines in its seamless integration with Google Workspace, making it particularly user-friendly for those already using Gmail and Calendar. Reviewers highlight the convenience of managing contacts and viewing activity directly within their inbox, which enhances their productivity.
- According to verified reviews, HubSpot Sales Hub has a significantly larger user base, which contributes to its higher G2 Score. This extensive feedback indicates a strong market presence and user satisfaction, making it a reliable choice for businesses looking for a robust CRM solution.
- Reviewers mention that while Copper has a higher ease of use rating, some users find it challenging to configure for specific workflows. This suggests that while it is intuitive, there may be limitations for users with unique needs.
- Users highlight that HubSpot Sales Hub's reporting and analytics features are particularly strong, allowing sales teams to track lead value and performance metrics effectively. This capability is crucial for businesses aiming to optimize their sales strategies.
- G2 reviewers note that Copper's support quality is on par with HubSpot Sales Hub, with both platforms receiving positive feedback. However, Copper's smaller user base may lead to a more personalized support experience, which some users find beneficial.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
Copper
Free Trial is available
HubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
8.7
923
8.6
9,772
Ease of Use
9.1
934
8.7
10,658
Ease of Setup
8.7
438
8.4
4,632
Ease of Admin
8.9
417
8.6
3,122
Quality of Support
8.6
855
8.6
8,798
Has the product been a good partner in doing business?
9.0
412
8.7
3,076
Product Direction (% positive)
9.0
865
8.7
9,352
Features by Category
Sales Force Automation
8.9
652
|
Verified
8.7
6045
|
Verified
Feature Not Available
Feature Not Available
8.8
656
|
Verified
8.5
5901
|
Verified
8.4
655
|
Verified
8.5
6089
|
Verified
7.6
354
|
Verified
7.8
4189
|
Verified
8.8
531
|
Verified
8.5
5053
|
Verified
7.9
338
7.8
3245
|
Verified
7.6
311
7.8
3151
|
Verified
8.3
404
8.2
2444
Marketing Automation
7.9
434
|
Verified
8.7
5375
|
Verified
Feature Not Available
8.5
5041
|
Verified
8.6
593
|
Verified
8.7
5187
|
Verified
Feature Not Available
8.1
4429
|
Verified
Customer Support
8.2
389
8.3
3623
|
Verified
8.0
398
8.1
2453
8.2
453
8.4
3285
|
Verified
7.8
316
8.0
3267
|
Verified
8.0
352
8.3
3500
|
Verified
Reporting & Analytics
8.1
561
|
Verified
8.2
5755
|
Verified
8.3
637
|
Verified
8.4
6101
|
Verified
8.1
473
|
Verified
7.9
4276
|
Verified
Mobile & Social
8.1
349
|
Verified
8.0
3795
|
Verified
8.1
335
|
Verified
8.1
2447
|
Verified
8.4
471
|
Verified
7.7
4115
|
Verified
Platform
8.3
319
|
Verified
8.1
2902
|
Verified
8.4
315
|
Verified
8.3
2521
|
Verified
8.6
330
|
Verified
8.5
2975
|
Verified
8.0
197
|
Verified
8.1
2277
|
Verified
7.7
157
7.5
1970
7.7
226
8.0
2570
|
Verified
8.7
328
|
Verified
8.6
2974
|
Verified
7.8
193
8.0
1659
Integration
8.6
303
|
Verified
8.4
2260
|
Verified
8.2
252
|
Verified
8.2
2364
|
Verified
7.9
238
|
Verified
8.1
2224
|
Verified
Generative AI
6.5
32
7.4
671
Agentic AI - CRM
8.5
10
7.1
208
8.5
10
7.1
206
8.5
10
7.3
204
8.0
10
7.1
207
8.0
10
7.0
206
8.5
10
7.1
206
8.7
10
7.1
206
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
526
Not enough data
8.6
623
Not enough data
8.8
650
Not enough data
8.9
657
Organization
Not enough data
9.0
679
Not enough data
8.8
665
Not enough data
8.7
603
Performance Analysis
Not enough data
8.3
557
Not enough data
8.8
666
Sales Analysis
Not enough data
8.5
561
Not enough data
8.7
618
Generative AI
Not enough data
8.2
157
Not enough data
8.3
157
Agentic AI - AI Sales Assistant
Not enough data
7.9
21
Not enough data
8.0
20
Not enough data
8.0
21
Not enough data
8.0
21
Not enough data
8.2
21
Not enough data
8.1
21
Not enough data
8.4
21
Integrated Workflows
Not enough data
8.8
1627
Not enough data
9.0
1673
Not enough data
8.3
1434
Not enough data
8.2
1334
Not enough data
8.8
1518
Not enough data
8.7
1380
Not enough data
8.6
1301
Repeatability and Reportability
Not enough data
8.6
1475
Not enough data
8.7
1543
Not enough data
8.6
1515
Not enough data
8.1
1391
Not enough data
Feature Not Available
AI and Automation
Not enough data
8.2
1241
Not enough data
8.1
1209
Not enough data
8.2
1200
Not enough data
7.8
1080
Not enough data
7.7
1027
Generative AI
Not enough data
7.4
492
Agentic AI - Sales Engagement
Not enough data
7.0
176
Not enough data
7.2
177
Not enough data
7.2
178
Not enough data
7.3
177
Not enough data
7.2
178
Not enough data
7.2
178
Not enough data
7.2
179
Call Analytics
Not enough data
8.2
301
Not enough data
7.9
269
Not enough data
8.1
278
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.5
243
Not enough data
7.7
253
Generative AI
Not enough data
7.6
112
Agentic AI - Conversation Intelligence
Not enough data
7.5
25
Not enough data
7.5
25
Not enough data
7.7
25
Not enough data
7.3
25
Not enough data
7.7
24
Not enough data
7.4
24
Not enough data
7.4
24
Responses
Not enough data
8.1
9
Not enough data
8.3
9
Not enough data
7.4
9
Automation - AI Agents
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.6
7
Platform
Not enough data
8.0
9
Not enough data
8.1
9
Not enough data
8.8
8
Autonomy - AI Agents
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
7.9
8
Not enough data
7.5
8
Generative AI
Not enough data
9.0
8
Not enough data
9.0
8
Customization
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrations
Not enough data
8.3
522
Not enough data
9.0
718
Not enough data
8.3
587
Not enough data
8.4
576
Not enough data
7.7
487
Branding & Customizatio
Not enough data
8.6
627
Not enough data
8.7
647
Not enough data
8.4
569
Automatic Rules & Configurations
Not enough data
8.7
621
Not enough data
8.9
630
Not enough data
8.5
587
Agentic AI - Business Scheduling
Not enough data
7.6
46
Not enough data
7.6
46
Agentic AI - Visitor Identification
Not enough data
6.0
17
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.0
5
6.6
78
8.0
5
6.8
78
9.3
5
6.6
78
Incentives
Feature Not Available
7.9
768
8.3
5
8.1
845
|
Verified
8.7
5
7.6
716
|
Verified
8.3
5
8.3
941
Personalization
Feature Not Available
8.4
966
8.3
5
8.5
1096
|
Verified
8.3
5
8.8
1194
|
Verified
Feature Not Available
8.5
986
|
Verified
Administrative
8.0
5
8.6
1020
|
Verified
Feature Not Available
8.4
900
|
Verified
8.3
5
8.3
856
Agentic AI - Email Tracking
Not enough data
6.9
115
Not enough data
6.9
115
Not enough data
7.0
115
Not enough data
6.9
115
Not enough data
6.9
114
Not enough data
6.9
115
Not enough data
7.0
116
Analytics
Not enough data
8.7
2091
Not enough data
8.8
2079
Feature Not Available
Feature Not Available
Customizations
Not enough data
8.8
2131
Not enough data
8.9
2130
Not enough data
8.8
2225
Not enough data
Feature Not Available
Not enough data
8.9
2203
Generative AI
Not enough data
7.5
483
Agentic AI - Sales Analytics
Not enough data
6.9
101
Not enough data
7.1
100
Not enough data
7.2
98
Not enough data
7.3
100
Not enough data
7.2
99
Data Sourcing
Not enough data
8.3
1351
Not enough data
8.4
1421
Not enough data
8.2
1289
Not enough data
8.6
1539
Not enough data
8.4
1384
Predictive Analytics
Not enough data
8.1
1342
Not enough data
8.2
1300
Feature Not Available
7.8
1128
Not enough data
7.9
1259
Sales Management
Not enough data
8.8
1548
Not enough data
7.9
1241
Not enough data
8.4
1403
Not enough data
8.9
1614
Agentic AI - Outbound Call Tracking
Not enough data
7.5
64
Not enough data
7.2
62
Calling
Not enough data
8.6
1193
Not enough data
8.1
985
Not enough data
8.6
1152
Not enough data
8.7
1184
Not enough data
7.9
71
Contacts
Not enough data
8.7
1259
Not enough data
8.4
1101
Not enough data
8.6
1161
Insights
Not enough data
9.0
1348
Not enough data
8.7
1189
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1093
Not enough data
7.6
67
Agentic AI - Sales Enablement
Not enough data
7.1
64
Not enough data
7.1
63
Not enough data
7.0
62
Content Management
Not enough data
8.4
804
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
813
Not enough data
8.4
799
Analytics
Not enough data
8.4
883
Not enough data
8.4
884
Not enough data
8.4
828
Not enough data
8.3
802
Learning Management - Sales Enablement
Not enough data
7.5
39
Not enough data
7.4
38
Not enough data
7.8
40
Revenue Enablement - Sales Enablement
Not enough data
7.3
38
Not enough data
7.2
38
Not enough data
7.4
39
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Copper and HubSpot Sales Hub are categorized as CRM, Email Tracking, Sales Analytics, and Sales Performance Management
Unique Categories
Copper is categorized as Online Form Builder and Google Workspace for Sales
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Visitor Identification, AI Agents For Business Operations, and Insurance CRM
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.7%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.7%
Computer Software
15.9%
Information Technology and Services
12.1%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Alternatives
Discussions
How seamless is the Gmail/Google Apps integration?
2 Comments
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 Comments
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 Comment
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
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