# Copper, Google Workspace vs Agentforce Sales (formerly Salesforce Sales Cloud) Comparison | | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 4.4 out of 5 | | **Total Reviews** | 1,157 | 48,019 | 25,795 | | **Largest Market Segment** | Small-Business (79.2% of reviews) | Small-Business (46.3% of reviews) | Mid-Market (46.0% of reviews) | | **Entry Level Price** | Starting at $9.00 Per Month | $6.00 Per Month | $25.00 1 User Per Month | --- ## Top Pros & Cons ### Copper Pros: - Ease of Use (25 reviews) - Gmail Integration (16 reviews) Cons: - Limited Features (10 reviews) - Expensive (9 reviews) ### Google Workspace Pros: - Ease of Use (1396 reviews) - Team Collaboration (1000 reviews) Cons: - Missing Features (591 reviews) - Limited Features (545 reviews) ### Agentforce Sales (formerly Salesforce Sales Cloud) Pros: - Features (3167 reviews) - Ease of Use (2065 reviews) Cons: - Learning Curve (1092 reviews) - Limitations (791 reviews) --- ## Ratings Comparison | Rating | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Meets Requirements** | 8.7 (927 reviews) | 9.1 (38033 reviews) | 8.8 (14184 reviews) | | **Ease of Use** | 9.1 (938 reviews) | 9.3 (38266 reviews) | 8.2 (18182 reviews) | | **Ease of Setup** | 8.7 (442 reviews) | 9.2 (10157 reviews) | 7.8 (9117 reviews) | | **Ease of Admin** | 8.9 (417 reviews) | 9.0 (8591 reviews) | 7.9 (4496 reviews) | | **Quality of Support** | 8.6 (859 reviews) | 8.6 (30312 reviews) | 8.1 (12384 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (412 reviews) | 9.0 (7922 reviews) | 8.4 (4462 reviews) | | **Product Direction (% positive)** | 9.0 (869 reviews) | 8.7 (36688 reviews) | 8.3 (13805 reviews) | --- ## Pricing ### Copper #### Entry-Level Pricing Plan: Copper Starter Edition - Annual Price: Starting at $9.00 Per Month Description: Get started on the Google Workspace CRM with essential relationship management tools + Zapier. Key Features: - 1,000 contact limit - Google Workspace integration - Activity feed [Browse all 4 editions](https://www.g2.com/products/copper/pricing) #### Free Trial Yes ### Google Workspace #### Entry-Level Pricing Plan: Business Starter Price: $6.00 Per Month Key Features: - Custom and secure business email - 100 participant video meetings - 30 GB storage per user [Browse all 3 editions](https://www.g2.com/products/google-workspace/pricing) #### Free Trial Yes ### Agentforce Sales (formerly Salesforce Sales Cloud) #### Entry-Level Pricing Plan: Starter Edition Price: $25.00 1 User Per Month Description: Out-of-the-box CRM for up to 10 users Key Features: - Automatic data capture - Lead Management - Opportunity Management [Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Copper** | 8.1/10 | 756 | | **Google Workspace** | N/A | N/A | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11157 | #### Sales Force Automation | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Contact & Account Management** | 8.9 (655 reviews) ✓ Verified | Not enough data | 8.8 (9628 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | Feature Not Available | Not enough data | 8.3 (6401 reviews) ✓ Verified | | **Opportunity & Pipeline Mgmt.** | 8.8 (658 reviews) ✓ Verified | Not enough data | 8.7 (9350 reviews) ✓ Verified | | **Task / Activity Management** | 8.4 (656 reviews) ✓ Verified | Not enough data | 8.3 (9559 reviews) ✓ Verified | | **Territory & Quota Management** | 7.6 (353 reviews) ✓ Verified | Not enough data | 8.0 (7326 reviews) ✓ Verified | | **Desktop Integration** | 8.8 (534 reviews) ✓ Verified | Not enough data | 8.2 (7626 reviews) ✓ Verified | | **Product & Price List Management** | 7.9 (337 reviews) | Not enough data | 8.0 (6767 reviews) ✓ Verified | | **Quote & Order Management** | 7.6 (310 reviews) | Not enough data | 8.1 (6667 reviews) ✓ Verified | | **Customer Contract Management** | 8.3 (403 reviews) | Not enough data | 8.3 (7420 reviews) ✓ Verified | #### Marketing Automation | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Email Marketing** | 7.9 (435 reviews) ✓ Verified | Not enough data | 8.0 (6681 reviews) ✓ Verified | | **Campaign Management** | Feature Not Available | Not enough data | 8.1 (7001 reviews) ✓ Verified | | **Lead Management** | 8.6 (592 reviews) ✓ Verified | Not enough data | 8.5 (8140 reviews) ✓ Verified | | **Marketing ROI Analytics** | Feature Not Available | Not enough data | 7.9 (5429 reviews) | #### Customer Support | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Case Management** | 8.2 (388 reviews) | Not enough data | 8.3 (6839 reviews) ✓ Verified | | **Customer Support Portal** | 8.0 (397 reviews) | Not enough data | 8.1 (6387 reviews) ✓ Verified | | **Knowledge Base** | 8.2 (452 reviews) | Not enough data | 8.2 (6793 reviews) ✓ Verified | | **Call Center Features** | 7.8 (315 reviews) | Not enough data | 8.0 (5499 reviews) ✓ Verified | | **Support Analytics** | 8.0 (351 reviews) | Not enough data | 8.2 (5989 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Reporting** | 8.0 (561 reviews) ✓ Verified | Not enough data | 8.5 (9047 reviews) ✓ Verified | | **Dashboards** | 8.3 (636 reviews) ✓ Verified | Not enough data | 8.5 (9208 reviews) ✓ Verified | | **Forecasting** | 8.1 (472 reviews) ✓ Verified | Not enough data | 8.2 (7483 reviews) ✓ Verified | #### Mobile & Social | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Social Collaboration Features** | 8.1 (348 reviews) ✓ Verified | Not enough data | 7.9 (5631 reviews) ✓ Verified | | **Social Network Integration** | 8.1 (334 reviews) ✓ Verified | Not enough data | 7.8 (5247 reviews) ✓ Verified | | **Mobile User Support** | 8.4 (470 reviews) ✓ Verified | Not enough data | 7.7 (6111 reviews) ✓ Verified | #### Platform | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Customization** | 8.3 (321 reviews) ✓ Verified | Not enough data | 8.5 (3692 reviews) ✓ Verified | | **Workflow Capability** | 8.4 (316 reviews) ✓ Verified | Not enough data | 8.5 (3699 reviews) ✓ Verified | | **User, Role, and Access Management** | 8.6 (329 reviews) ✓ Verified | Not enough data | 8.6 (3648 reviews) ✓ Verified | | **Internationalization** | 8.0 (196 reviews) ✓ Verified | Not enough data | 8.4 (2906 reviews) ✓ Verified | | **Sandbox / Test Environments** | 7.7 (156 reviews) | Not enough data | 8.5 (3188 reviews) ✓ Verified | | **Document & Content Mgmt.** | 7.7 (226 reviews) | Not enough data | 8.1 (3206 reviews) ✓ Verified | | **Performance and Reliability** | 8.7 (328 reviews) ✓ Verified | Not enough data | 8.7 (3686 reviews) ✓ Verified | | **Output Document Generation** | 7.8 (192 reviews) | Not enough data | 8.1 (3032 reviews) | #### Integration | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Data Import & Export Tools** | 8.6 (302 reviews) ✓ Verified | Not enough data | 8.5 (2615 reviews) ✓ Verified | | **Integration APIs** | 8.2 (251 reviews) ✓ Verified | Not enough data | 8.5 (3108 reviews) ✓ Verified | | **Breadth of Partner Applications** | 7.8 (238 reviews) ✓ Verified | Not enough data | 8.5 (2920 reviews) ✓ Verified | #### Generative AI | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **AI Text Generation** | 6.3 (31 reviews) | Not enough data | 7.6 (901 reviews) | #### Agentic AI - CRM | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Autonomous Task Execution** | 8.3 (9 reviews) | Not enough data | 8.1 (295 reviews) | | **Multi-step Planning** | 8.3 (9 reviews) | Not enough data | 8.0 (253 reviews) | | **Cross-system Integration** | 8.3 (9 reviews) | Not enough data | 8.3 (273 reviews) | | **Adaptive Learning** | 7.8 (9 reviews) | Not enough data | 8.1 (238 reviews) | | **Natural Language Interaction** | 7.8 (9 reviews) | Not enough data | 8.1 (243 reviews) | | **Proactive Assistance** | 8.3 (9 reviews) | Not enough data | 8.2 (265 reviews) | | **Decision Making** | 8.5 (9 reviews) | Not enough data | 8.3 (262 reviews) | ### Business Intelligence | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | N/A | N/A | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | #### Reports | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Reports Interface** | Not enough data | Not enough data | Not enough data | | **Steps to Answer** | Not enough data | Not enough data | Not enough data | | **Graphs and Charts** | Not enough data | Not enough data | Not enough data | | **Score Cards** | Not enough data | Not enough data | Not enough data | | **Dashboards** | Not enough data | Not enough data | Not enough data | #### Self Service | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Calculated Fields** | Not enough data | Not enough data | Not enough data | | **Data Column Filtering** | Not enough data | Not enough data | Not enough data | | **Data Discovery** | Not enough data | Not enough data | Not enough data | | **Search** | Not enough data | Not enough data | Not enough data | | **Collaboration / Workflow** | Not enough data | Not enough data | Not enough data | | **Automodeling** | Not enough data | Not enough data | Not enough data | #### Advanced Analytics | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Predictive Analytics** | Not enough data | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | Not enough data | | **Big Data Services** | Not enough data | Not enough data | Not enough data | #### Building Reports | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Data Transformation** | Not enough data | Not enough data | Not enough data | | **Data Modeling** | Not enough data | Not enough data | Not enough data | | **WYSIWYG Report Design** | Not enough data | Not enough data | Not enough data | | **Integration APIs** | Not enough data | Not enough data | Not enough data | #### Platform | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Mobile User Support** | Not enough data | Not enough data | Not enough data | | **Customization ** | Not enough data | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | | **Internationalization** | Not enough data | Not enough data | Not enough data | | **Sandbox / Test Environments** | Not enough data | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | Not enough data | | **Breadth of Partner Applications** | Not enough data | Not enough data | Not enough data | ### Cloud Content Collaboration | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | 8.9/10 | 9340 | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | #### File Management | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Device Syncing** | Not enough data | 9.2 (8056 reviews) | Not enough data | | **Web Interface** | Not enough data | 9.1 (8103 reviews) | Not enough data | | **File Type Support** | Not enough data | 9.1 (8192 reviews) | Not enough data | | **Search** | Not enough data | 8.9 (8234 reviews) | Not enough data | | **Mobile Apps** | Not enough data | 9.0 (7821 reviews) | Not enough data | #### Agentic AI - Cloud Content Collaboration | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | 7.6 (129 reviews) | Not enough data | | **Cross-system Integration** | Not enough data | 8.0 (132 reviews) | Not enough data | | **Natural Language Interaction** | Not enough data | 8.0 (128 reviews) | Not enough data | #### Collaboration | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **File following** | Not enough data | 9.0 (7588 reviews) | Not enough data | | **File Sharing** | Not enough data | 9.4 (8439 reviews) | Not enough data | | **Simultaneously Editing** | Not enough data | 9.2 (7935 reviews) | Not enough data | | **Change Tracking / Audit Logs** | Not enough data | 8.8 (6875 reviews) | Not enough data | #### Administration | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **User and Role Management** | Not enough data | 9.1 (6063 reviews) | Not enough data | | **Policies and Controls** | Not enough data | 8.9 (5879 reviews) | Not enough data | | **Device Management** | Not enough data | 9.1 (5825 reviews) | Not enough data | | **Storage Limits** | Not enough data | 8.4 (6318 reviews) | Not enough data | | **Storage Zones** | Not enough data | 8.7 (5305 reviews) | Not enough data | | **Security** | Not enough data | 9.1 (6444 reviews) | Not enough data | #### Platform | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Performance and Reliability** | Not enough data | 9.3 (2157 reviews) | Not enough data | | **Reporting and Auditing** | Not enough data | 8.8 (1744 reviews) | Not enough data | | **System of Record Integration** | Not enough data | 8.8 (1672 reviews) | Not enough data | | **APIs** | Not enough data | 8.8 (1511 reviews) | Not enough data | ### Team Collaboration | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | N/A | N/A | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | #### Communication | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Status Updates** | Not enough data | Not enough data | Not enough data | | **Instant Messaging** | Not enough data | Not enough data | Not enough data | | **Activity Feed** | Not enough data | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | Not enough data | | **Comments and Voting** | Not enough data | Not enough data | Not enough data | | **Discussions** | Not enough data | Not enough data | Not enough data | | **User Directory** | Not enough data | Not enough data | Not enough data | | **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | #### Content Management | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **File Sharing** | Not enough data | Not enough data | Not enough data | | **Document Collaboration** | Not enough data | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | Not enough data | | **Knowledge Base** | Not enough data | Not enough data | Not enough data | | **Surveys** | Not enough data | Not enough data | Not enough data | #### Productivity Tools | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Task Management** | Not enough data | Not enough data | Not enough data | | **Calendar** | Not enough data | Not enough data | Not enough data | | **Search** | Not enough data | Not enough data | Not enough data | | **Mobile** | Not enough data | Not enough data | Not enough data | | **Multi-Language Support** | Not enough data | Not enough data | Not enough data | #### Administration | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Moderation** | Not enough data | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | Not enough data | ### Location Intelligence | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | N/A | N/A | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 45 | #### Cartography | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Map Design** | Not enough data | Not enough data | 8.6 (35 reviews) | | **Vector Mapping ** | Not enough data | Not enough data | 8.4 (31 reviews) | | **Data Visualization** | Not enough data | Not enough data | 8.6 (35 reviews) | | **Overlaying** | Not enough data | Not enough data | 8.3 (35 reviews) | #### Analysis | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Predictive Analysis** | Not enough data | Not enough data | 8.2 (28 reviews) | | **Distance Analysis ** | Not enough data | Not enough data | 8.4 (35 reviews) | | **Spatial Analysis** | Not enough data | Not enough data | 8.3 (31 reviews) | | **Data Stream** | Not enough data | Not enough data | 8.4 (30 reviews) | #### Reporting | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Data Transformation** | Not enough data | Not enough data | 8.6 (29 reviews) | | **WYSIWYG Design** | Not enough data | Not enough data | 8.3 (24 reviews) | | **API Integrations** | Not enough data | Not enough data | 8.6 (22 reviews) | ### Lead Generation | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | N/A | N/A | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | #### Lead Generation | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Lead Builder** | Not enough data | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | Not enough data | | **Marketing Automation Integration** | Not enough data | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | Not enough data | | **Data Import & Export Tools** | Not enough data | Not enough data | Not enough data | ### AI Sales Assistant | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | N/A | N/A | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 426 | #### Lead Facilitation | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Customer-facing Chatbot** | Not enough data | Not enough data | 8.6 (273 reviews) | | **Lead Qualification** | Not enough data | Not enough data | 8.8 (298 reviews) | | **Lead Follow-up** | Not enough data | Not enough data | 8.8 (321 reviews) | | **Meeting Scheduling ** | Not enough data | Not enough data | 8.7 (293 reviews) | #### Organization | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Opportunity and Pipeline Management ** | Not enough data | Not enough data | 9.0 (356 reviews) | | **Data Entry** | Not enough data | Not enough data | 8.8 (349 reviews) | | **Integrations / APIs** | Not enough data | Not enough data | 8.8 (344 reviews) | #### Performance Analysis | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Coaching ** | Not enough data | Not enough data | 8.4 (287 reviews) | | **Peformance Tracking** | Not enough data | Not enough data | 8.8 (311 reviews) | #### Sales Analysis | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **ROI Forecasting ** | Not enough data | Not enough data | 8.5 (285 reviews) | | **Sales Forecasting ** | Not enough data | Not enough data | 8.8 (303 reviews) | #### Generative AI | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | 8.5 (126 reviews) | | **AI Text Summarization** | Not enough data | Not enough data | 8.5 (125 reviews) | #### Agentic AI - AI Sales Assistant | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 9.2 (32 reviews) | | **Multi-step Planning** | Not enough data | Not enough data | 9.2 (31 reviews) | | **Cross-system Integration** | Not enough data | Not enough data | 9.0 (28 reviews) | | **Adaptive Learning** | Not enough data | Not enough data | 9.1 (27 reviews) | | **Natural Language Interaction** | Not enough data | Not enough data | 9.3 (28 reviews) | | **Proactive Assistance** | Not enough data | Not enough data | 9.0 (28 reviews) | | **Decision Making** | Not enough data | Not enough data | 9.3 (30 reviews) | ### Sales Engagement | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | N/A | N/A | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 618 | #### Integrated Workflows | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Task Management** | Not enough data | Not enough data | 8.7 (521 reviews) | | **Email Tracking/Automation** | Not enough data | Not enough data | 8.5 (510 reviews) | | **Calls and Voice** | Not enough data | Not enough data | 8.1 (465 reviews) | | **Other Outreach Options ** | Not enough data | Not enough data | 8.1 (459 reviews) | | **CRM Integration** | Not enough data | Not enough data | 8.8 (524 reviews) | | **Calendar** | Not enough data | Not enough data | 8.4 (467 reviews) | | **Shared Records** | Not enough data | Not enough data | 8.6 (480 reviews) | #### Repeatability and Reportability | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Content Management** | Not enough data | Not enough data | 8.4 (481 reviews) | | **Workflow Management** | Not enough data | Not enough data | 8.7 (500 reviews) | | **Workflow Performance** | Not enough data | Not enough data | 8.7 (497 reviews) | | **Sales Coaching and Insights** | Not enough data | Not enough data | 8.3 (481 reviews) | | **Gamification** | Not enough data | Not enough data | 7.8 (414 reviews) | #### AI and Automation | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Lead Prioritization** | Not enough data | Not enough data | 8.5 (462 reviews) | | **Lead Scoring** | Not enough data | Not enough data | 8.4 (469 reviews) | | **Best Time of Day Scheduling** | Not enough data | Not enough data | 8.3 (426 reviews) | | **Buyer Intelligence** | Not enough data | Not enough data | 8.0 (430 reviews) | | **Machine Learning** | Not enough data | Not enough data | 7.8 (415 reviews) | #### Generative AI | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | 7.4 (268 reviews) | #### Agentic AI - Sales Engagement | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 8.3 (87 reviews) | | **Multi-step Planning** | Not enough data | Not enough data | 8.5 (88 reviews) | | **Cross-system Integration** | Not enough data | Not enough data | 8.6 (86 reviews) | | **Adaptive Learning** | Not enough data | Not enough data | 8.4 (87 reviews) | | **Natural Language Interaction** | Not enough data | Not enough data | 8.3 (87 reviews) | | **Proactive Assistance** | Not enough data | Not enough data | 8.2 (87 reviews) | | **Decision Making** | Not enough data | Not enough data | 8.5 (87 reviews) | ### Business Instant Messaging | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | 8.6/10 | 2747 | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | #### Business Instant Messaging | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **File Sharing** | Not enough data | 8.8 (2114 reviews) | Not enough data | | **Notifications** | Not enough data | 8.8 (2237 reviews) | Not enough data | | **Search** | Not enough data | 8.7 (2053 reviews) | Not enough data | #### Business Instant Messaging | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Audio Conferencing** | Not enough data | 9.0 (2190 reviews) | Not enough data | | **Video Conferencing** | Not enough data | 9.0 (2244 reviews) | Not enough data | #### Business Instant Messaging | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Mobile Application** | Not enough data | 9.0 (2281 reviews) | Not enough data | | **Web Application** | Not enough data | 9.1 (2348 reviews) | Not enough data | | **Integrations** | Not enough data | 8.7 (1893 reviews) | Not enough data | #### Generative AI - Business Instant Messaging | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Text Summarization** | Not enough data | 8.3 (258 reviews) | Not enough data | #### AI - Business Instant Messaging | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **AI Powered Search** | Not enough data | 8.2 (252 reviews) | Not enough data | | **Smart Notifications** | Not enough data | 8.3 (251 reviews) | Not enough data | | **AI Powered Language Translation** | Not enough data | 8.2 (249 reviews) | Not enough data | | **Content Generation** | Not enough data | 8.3 (250 reviews) | Not enough data | #### Agentic AI - Business Instant Messaging | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Cross-system Integration** | Not enough data | 8.2 (138 reviews) | Not enough data | | **Natural Language Interaction** | Not enough data | 8.2 (137 reviews) | Not enough data | ### Conversation Intelligence | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | N/A | N/A | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 183 | #### Call Analytics | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Call Recording** | Not enough data | Not enough data | 8.7 (132 reviews) | | **Machine Learning** | Not enough data | Not enough data | 8.6 (136 reviews) | | **Call Analysis** | Not enough data | Not enough data | 8.7 (132 reviews) | | **Lead Qualification** | Not enough data | Not enough data | 8.9 (133 reviews) | #### Artificial Intelligence - Conversation Intelligence | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Customer Scoring** | Not enough data | Not enough data | 8.7 (141 reviews) | | **Speech-to-Text** | Not enough data | Not enough data | 8.7 (125 reviews) | | **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | #### Generative AI | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | 8.3 (59 reviews) | #### Agentic AI - Conversation Intelligence | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 8.7 (13 reviews) | | **Multi-step Planning** | Not enough data | Not enough data | 9.2 (14 reviews) | | **Cross-system Integration** | Not enough data | Not enough data | 9.3 (14 reviews) | | **Adaptive Learning** | Not enough data | Not enough data | 9.2 (14 reviews) | | **Natural Language Interaction** | Not enough data | Not enough data | 8.7 (13 reviews) | | **Proactive Assistance** | Not enough data | Not enough data | 8.9 (14 reviews) | | **Decision Making** | Not enough data | Not enough data | 9.0 (14 reviews) | ### Screen Sharing | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | 8.7/10 | 3767 | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | #### Presenter Tools | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Live Preview** | Not enough data | 8.9 (2813 reviews) | Not enough data | | **Notifications Blocker** | Not enough data | 8.4 (2419 reviews) | Not enough data | | **Remote Control** | Not enough data | 8.3 (2303 reviews) | Not enough data | | **Switch Presenter** | Not enough data | 8.7 (2715 reviews) | Not enough data | #### Conferencing Options | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Group Live Chat** | Not enough data | 9.0 (3092 reviews) | Not enough data | | **Audio Conferencing** | Not enough data | 9.0 (3145 reviews) | Not enough data | | **Video Conferencing** | Not enough data | 9.1 (3267 reviews) | Not enough data | #### Application Tools | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Password Protection** | Not enough data | 8.7 (2487 reviews) | Not enough data | | **Recording** | Not enough data | 8.5 (2564 reviews) | Not enough data | | **In-Browser Application** | Not enough data | 9.1 (2864 reviews) | Not enough data | #### Agentic AI - Screen Sharing | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Decision Making** | Not enough data | 8.3 (212 reviews) | Not enough data | ### Presentation | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | 8.5/10 | 2152 | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | #### Platform Basics | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Slide Design** | Not enough data | 8.7 (1830 reviews) | Not enough data | | **Presenter Tools** | Not enough data | 8.8 (1813 reviews) | Not enough data | | **Auto Save** | Not enough data | 9.5 (1860 reviews) | Not enough data | #### Platform Content | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Charts** | Not enough data | 8.6 (1704 reviews) | Not enough data | | **Template Library** | Not enough data | 8.1 (1708 reviews) | Not enough data | | **Template Creator** | Not enough data | 8.3 (1636 reviews) | Not enough data | | **File Sharing** | Not enough data | 9.4 (1825 reviews) | Not enough data | #### Platform Additional Functionality | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Messaging** | Not enough data | 8.7 (1607 reviews) | Not enough data | | **Mobility** | Not enough data | 9.2 (1707 reviews) | Not enough data | | **Cloud** | Not enough data | 9.4 (1764 reviews) | Not enough data | #### Generative AI | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **AI Text Generation** | Not enough data | 8.5 (542 reviews) | Not enough data | | **AI Image-to-Text** | Not enough data | 8.1 (531 reviews) | Not enough data | | **AI Text-to-Video** | Not enough data | 7.6 (528 reviews) | Not enough data | | **AI Text Summarization** | Not enough data | 8.4 (536 reviews) | Not enough data | | **AI Text-to-Music** | Not enough data | 7.3 (518 reviews) | Not enough data | | **AI Text-to-Speech** | Not enough data | 8.1 (526 reviews) | Not enough data | | **AI Text-to-Image** | Not enough data | 7.9 (525 reviews) | Not enough data | ### Spreadsheets | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | 9.0/10 | 2275 | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | #### Calculating | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Functions** | Not enough data | 8.9 (1858 reviews) | Not enough data | | **Auto Recalculation** | Not enough data | 8.9 (1746 reviews) | Not enough data | #### Insights | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Charts and Graphs** | Not enough data | 8.7 (1731 reviews) | Not enough data | | **Tables** | Not enough data | 8.9 (1798 reviews) | Not enough data | #### Editing | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Templates** | Not enough data | 8.5 (1730 reviews) | Not enough data | | **Collaborative Editing** | Not enough data | 9.4 (1904 reviews) | Not enough data | | **Filtering** | Not enough data | 8.9 (1784 reviews) | Not enough data | #### Functionality | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Addons** | Not enough data | 8.7 (1588 reviews) | Not enough data | | **Multi Device Functionality** | Not enough data | 9.2 (1807 reviews) | Not enough data | | **Importing and Exporting** | Not enough data | 9.1 (1821 reviews) | Not enough data | | **Autosave** | Not enough data | 9.5 (1915 reviews) | Not enough data | ### Office Suites | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | 8.9/10 | 2337 | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | #### Applications | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Basic applications** | Not enough data | 9.3 (1623 reviews) | Not enough data | | **Suite access** | Not enough data | 9.0 (1408 reviews) | Not enough data | | **Templates** | Not enough data | 8.3 (1242 reviews) | Not enough data | #### Collaboration | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Cloud collaboration** | Not enough data | 9.4 (1662 reviews) | Not enough data | | **Annotations** | Not enough data | 9.0 (1237 reviews) | Not enough data | | **Simultaneously editing** | Not enough data | 9.4 (1511 reviews) | Not enough data | #### Management | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Web Interface** | Not enough data | 9.2 (1435 reviews) | Not enough data | | **File Type Support** | Not enough data | 9.1 (1291 reviews) | Not enough data | | **Auto save** | Not enough data | 9.5 (1352 reviews) | Not enough data | #### Agentic AI - Office Suites | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | 8.0 (426 reviews) | Not enough data | | **Natural Language Interaction** | Not enough data | 8.2 (452 reviews) | Not enough data | ### Video Conferencing | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | 8.8/10 | 7153 | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | #### Collaboration Tools | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Screen Sharing** | Not enough data | 9.0 (5941 reviews) | Not enough data | | **Presentations** | Not enough data | 9.1 (4184 reviews) | Not enough data | | **Whiteboarding** | Not enough data | 8.3 (3641 reviews) | Not enough data | | **Live Chat** | Not enough data | 9.0 (4232 reviews) | Not enough data | | **Hand Raising** | Not enough data | 8.9 (3971 reviews) | Not enough data | #### Meeting Coordination | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Scheduling** | Not enough data | 9.1 (5805 reviews) | Not enough data | | **Recording** | Not enough data | 8.5 (5178 reviews) | Not enough data | | **Participant Permissions** | Not enough data | 8.8 (5458 reviews) | Not enough data | | **One-Click Join** | Not enough data | 9.2 (4170 reviews) | Not enough data | #### Software Type | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Mobile** | Not enough data | 9.1 (5753 reviews) | Not enough data | | **Browser Application** | Not enough data | 9.2 (4244 reviews) | Not enough data | | **Desktop Application** | Not enough data | 8.9 (3818 reviews) | Not enough data | #### Agentic AI - Video Conferencing | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | 8.1 (383 reviews) | Not enough data | | **Proactive Assistance** | Not enough data | 7.9 (386 reviews) | Not enough data | | **Decision Making** | Not enough data | 8.2 (383 reviews) | Not enough data | ### Survey | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | 8.6/10 | 1195 | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | #### Survey Management | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Survey Builder** | Not enough data | 9.0 (1019 reviews) | Not enough data | | **Question Types** | Not enough data | 9.0 (1040 reviews) | Not enough data | | **Templates** | Not enough data | 8.4 (996 reviews) | Not enough data | | **Survey Distribution** | Not enough data | 8.9 (1013 reviews) | Not enough data | #### Survey Customization | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Branching/Skip Logic** | Not enough data | 8.5 (865 reviews) | Not enough data | | **Branding** | Not enough data | 8.4 (918 reviews) | Not enough data | | **Multimedia Support** | Not enough data | 8.6 (912 reviews) | Not enough data | | **Multilingual Surveys** | Not enough data | 8.4 (756 reviews) | Not enough data | #### Survey Insights | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Reporting & Analytics** | Not enough data | 8.8 (995 reviews) | Not enough data | | **BI Tools Integration** | Not enough data | 8.4 (761 reviews) | Not enough data | | **Data Exporting** | Not enough data | 9.0 (973 reviews) | Not enough data | | **Permissions** | Not enough data | 9.0 (967 reviews) | Not enough data | #### Agentic AI - Survey | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Adaptive Learning** | Not enough data | 8.3 (81 reviews) | Not enough data | | **Proactive Assistance** | Not enough data | 8.0 (79 reviews) | Not enough data | | **Decision Making** | Not enough data | 8.1 (80 reviews) | Not enough data | ### Revenue Operations & Intelligence (RO&I) | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | N/A | N/A | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 83 | #### Revenue Sourcing and Forecasting | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Revenue History** | Not enough data | Not enough data | 8.7 (67 reviews) | | **Pipeline Management** | Not enough data | Not enough data | 8.6 (70 reviews) | | **Dashboard Analytics** | Not enough data | Not enough data | 8.9 (70 reviews) | | **Multi-Device Data Visualization** | Not enough data | Not enough data | 8.6 (64 reviews) | | **Data Segmentation** | Not enough data | Not enough data | 8.6 (67 reviews) | | **Predictive Forecasting** | Not enough data | Not enough data | 8.4 (59 reviews) | | **Revenue Operations Cadence** | Not enough data | Not enough data | 8.2 (59 reviews) | #### CRM Data Enrichment | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Calendar Sync** | Not enough data | Not enough data | 8.1 (65 reviews) | | **Email Activity Capture** | Not enough data | Not enough data | 8.5 (63 reviews) | | **Conversation Intelligence** | Not enough data | Not enough data | 8.2 (60 reviews) | | **Marketing Leads** | Not enough data | Not enough data | 8.2 (66 reviews) | | **Contact Capture** | Not enough data | Not enough data | 8.5 (57 reviews) | #### Account Management | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Nonengaged Accounts** | Not enough data | Not enough data | 8.3 (64 reviews) | | **Account optimization** | Not enough data | Not enough data | 8.1 (64 reviews) | | **Historical Patterns** | Not enough data | Not enough data | 8.1 (61 reviews) | | **Rep Performance** | Not enough data | Not enough data | 8.3 (60 reviews) | | **Account Engagement** | Not enough data | Not enough data | 8.7 (57 reviews) | | **Historical Win/Loss Patterns** | Not enough data | Not enough data | 8.4 (57 reviews) | #### Agentic AI - Revenue Operations & Intelligence (RO&I) | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 8.2 (23 reviews) | | **Cross-system Integration** | Not enough data | Not enough data | 8.5 (24 reviews) | | **Adaptive Learning** | Not enough data | Not enough data | 8.5 (22 reviews) | | **Proactive Assistance** | Not enough data | Not enough data | 8.2 (22 reviews) | | **Decision Making** | Not enough data | Not enough data | 8.4 (24 reviews) | ### Calendar | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | 8.7/10 | 1774 | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | #### Calendar View | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Multi-Calendar View** | Not enough data | 9.2 (1458 reviews) | Not enough data | | **Customizable Viewing** | Not enough data | 9.2 (1420 reviews) | Not enough data | #### Shared Calendar | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Calendar Collaboration** | Not enough data | 9.3 (1483 reviews) | Not enough data | | **Multiple Calendar Management** | Not enough data | 9.1 (1432 reviews) | Not enough data | #### Accessibility | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Screen Reader Compatibility** | Not enough data | 8.8 (1238 reviews) | Not enough data | | **Keyboard Shortcuts** | Not enough data | 8.6 (1295 reviews) | Not enough data | #### Integration | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Sync Multiple Calendars** | Not enough data | 9.0 (1364 reviews) | Not enough data | | **Import Events** | Not enough data | 8.9 (1337 reviews) | Not enough data | | **Software Integrations** | Not enough data | 8.9 (1354 reviews) | Not enough data | #### Notifications | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Customized Calendar Notifications** | Not enough data | 9.0 (1388 reviews) | Not enough data | | **Location-Based Alerts** | Not enough data | 8.7 (1240 reviews) | Not enough data | #### Generative AI | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **AI Text-to-Image** | Not enough data | 7.9 (763 reviews) | Not enough data | | **AI Text-to-Speech** | Not enough data | 8.1 (762 reviews) | Not enough data | | **AI Image-to-Text** | Not enough data | 8.0 (759 reviews) | Not enough data | #### Agentic AI - Calendar | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Cross-system Integration** | Not enough data | 8.1 (308 reviews) | Not enough data | ### Document Creation | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | 8.8/10 | 1903 | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | #### Design | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Graphics** | Not enough data | 8.7 (1405 reviews) | Not enough data | | **Templates** | Not enough data | 8.5 (1414 reviews) | Not enough data | | **Themes** | Not enough data | 8.5 (1408 reviews) | Not enough data | #### Collaboration | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Multi-User Collaboration** | Not enough data | 9.4 (1524 reviews) | Not enough data | | **Real-Time Communication** | Not enough data | 9.3 (1490 reviews) | Not enough data | #### File Types | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Export** | Not enough data | 9.2 (1507 reviews) | Not enough data | | **Import** | Not enough data | 9.0 (1476 reviews) | Not enough data | | **Web Publishing** | Not enough data | 8.7 (1225 reviews) | Not enough data | #### Edit & Revise | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Revision History** | Not enough data | 9.1 (1485 reviews) | Not enough data | | **Suggestion Mode** | Not enough data | 8.9 (1435 reviews) | Not enough data | | **Document Editor** | Not enough data | 9.2 (1511 reviews) | Not enough data | #### Integrate & Embed | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Calendar** | Not enough data | 9.3 (1468 reviews) | Not enough data | | **Website** | Not enough data | 8.9 (1302 reviews) | Not enough data | | **Applications** | Not enough data | 9.1 (1380 reviews) | Not enough data | #### Operating System | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **PC Operating System** | Not enough data | 9.2 (1353 reviews) | Not enough data | | **Mac Operating System** | Not enough data | 9.0 (1335 reviews) | Not enough data | | **Linux Operating System** | Not enough data | 8.2 (1079 reviews) | Not enough data | #### Generative AI | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **AI Text Generation** | Not enough data | 8.4 (757 reviews) | Not enough data | | **AI Text Summarization** | Not enough data | 8.5 (745 reviews) | Not enough data | | **AI Text-to-Image** | Not enough data | 7.8 (733 reviews) | Not enough data | | **AI Text-to-Speech** | Not enough data | 8.2 (733 reviews) | Not enough data | | **AI Image-to-Text** | Not enough data | 8.1 (729 reviews) | Not enough data | #### Agentic AI - Document Creation | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Proactive Assistance** | Not enough data | 7.8 (303 reviews) | Not enough data | ### Field Sales | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | N/A | N/A | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.6/10 | 39 | #### Territory Mapping | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Custom Territory Mapping** | Not enough data | Not enough data | 8.7 (31 reviews) | | **Strategic Selling** | Not enough data | Not enough data | 8.6 (29 reviews) | | **Automatic Rep Assignment** | Not enough data | Not enough data | 8.4 (29 reviews) | #### Route Planning | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Lead Priority** | Not enough data | Not enough data | 8.9 (28 reviews) | | **Optimized Sales Routes** | Not enough data | Not enough data | 9.0 (30 reviews) | | **Map Directions** | Not enough data | Not enough data | 9.1 (31 reviews) | #### Sales Performance Management | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Gamification** | Not enough data | Not enough data | 8.3 (26 reviews) | | **Performance Dashboards** | Not enough data | Not enough data | 8.3 (29 reviews) | | **Sales Rep Tracker** | Not enough data | Not enough data | 9.0 (29 reviews) | #### Presentation and Forms | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Video and Interactive Media** | Not enough data | Not enough data | 8.0 (25 reviews) | | **Digital Contracts** | Not enough data | Not enough data | 8.2 (28 reviews) | | **E-signature** | Not enough data | Not enough data | 8.5 (28 reviews) | ### Online Form Builder | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | N/A | N/A | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | #### Customization | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Custom Fields** | Not enough data | Not enough data | Not enough data | | **Conditional Logic** | Feature Not Available | Not enough data | Not enough data | | **Multi-page Forms** | Feature Not Available | Not enough data | Not enough data | | **Design** | Not enough data | Not enough data | Not enough data | #### Additional Functionality | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Embedded Forms** | Not enough data | Not enough data | Not enough data | | **Offline Capability** | Feature Not Available | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | Not enough data | | **Payments** | Feature Not Available | Not enough data | Not enough data | | **Mobile Forms** | Feature Not Available | Not enough data | Not enough data | ### Business Scheduling | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | N/A | N/A | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 181 | #### Integrations | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **MS Teams Integration** | Not enough data | Not enough data | 8.1 (158 reviews) | | **Email Integration** | Not enough data | Not enough data | 8.6 (160 reviews) | | **Zoom Integration** | Not enough data | Not enough data | 8.1 (159 reviews) | | **Google Meet Integration** | Not enough data | Not enough data | 8.1 (158 reviews) | | **Salesforce Integration** | Not enough data | Not enough data | 8.8 (161 reviews) | #### Branding & Customizatio | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Custom Booking Page** | Not enough data | Not enough data | 8.1 (153 reviews) | | **Personalized Links** | Not enough data | Not enough data | 8.2 (157 reviews) | | **Personalized Web Embed** | Not enough data | Not enough data | 8.3 (156 reviews) | #### Automatic Rules & Configurations | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Set Working Hours** | Not enough data | Not enough data | 8.4 (157 reviews) | | **Automatic Updates** | Not enough data | Not enough data | 8.3 (157 reviews) | | **Buffer Times** | Not enough data | Not enough data | 8.1 (159 reviews) | #### Agentic AI - Business Scheduling | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 8.4 (34 reviews) | | **Multi-step Planning** | Not enough data | Not enough data | 8.4 (35 reviews) | ### Email | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | 8.2/10 | 1035 | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | #### Generative AI | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **AI Text Generation** | Not enough data | 8.4 (838 reviews) | Not enough data | | **AI Text Summarization** | Not enough data | 8.4 (829 reviews) | Not enough data | | **AI Text-to-Speech** | Not enough data | 8.1 (819 reviews) | Not enough data | | **Autonomous Task Execution** | Not enough data | 8.0 (323 reviews) | Not enough data | | **Cross-system Integration** | Not enough data | 8.4 (328 reviews) | Not enough data | | **Proactive Assistance** | Not enough data | 7.8 (316 reviews) | Not enough data | ### Sales Planning | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | N/A | N/A | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 196 | #### Sales Performance Features - Sales Planning | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Account Scoring** | Not enough data | Not enough data | 8.5 (173 reviews) | | **Revenue Planning** | Not enough data | Not enough data | 8.5 (162 reviews) | | **Account Segmentation** | Not enough data | Not enough data | 8.5 (167 reviews) | | **Sales Performance** | Not enough data | Not enough data | 8.6 (169 reviews) | | **Sales Forecasting** | Not enough data | Not enough data | 8.7 (171 reviews) | | **Integrations** | Not enough data | Not enough data | 8.8 (166 reviews) | | **Scenario Modeling** | Not enough data | Not enough data | 8.2 (162 reviews) | #### Territory Management - Sales Planning | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Territory Management** | Not enough data | Not enough data | 8.6 (164 reviews) | | **Territory Planning** | Not enough data | Not enough data | 8.5 (170 reviews) | #### Quota & Capacity Management - Sales Planning | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Quota Management** | Not enough data | Not enough data | 8.4 (166 reviews) | | **Capacity Management** | Not enough data | Not enough data | 8.4 (174 reviews) | | **Quota Planning** | Not enough data | Not enough data | 8.4 (166 reviews) | #### Agentic AI - Sales Planning | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 8.5 (56 reviews) | | **Multi-step Planning** | Not enough data | Not enough data | 8.6 (55 reviews) | ### Lead Scoring | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | N/A | N/A | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 513 | #### Agentic AI - Lead Scoring | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 7.9 (54 reviews) | | **Cross-system Integration** | Not enough data | Not enough data | 8.2 (53 reviews) | | **Adaptive Learning** | Not enough data | Not enough data | 7.9 (54 reviews) | | **Decision Making** | Not enough data | Not enough data | 8.1 (55 reviews) | #### Attribution | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Lead Opportunity** | Not enough data | Not enough data | 8.9 (452 reviews) | | **Lead Assignment** | Not enough data | Not enough data | 8.9 (458 reviews) | | **Pipeline Acceleration** | Not enough data | Not enough data | 8.6 (433 reviews) | #### Discovery | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Lead Management** | Not enough data | Not enough data | 8.9 (462 reviews) | | **Scoring/Ranking** | Not enough data | Not enough data | 8.6 (452 reviews) | | **Lead Context** | Not enough data | Not enough data | 8.6 (429 reviews) | #### Management | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Conversion Viability** | Not enough data | Not enough data | 8.5 (417 reviews) | | **Workflow** | Not enough data | Not enough data | 8.6 (438 reviews) | #### Platform | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Data Synchronization** | Not enough data | Not enough data | 8.6 (428 reviews) | | **Analysis** | Not enough data | Not enough data | 8.6 (429 reviews) | ### Google Workspace for Sales | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | N/A | N/A | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | #### Agentic AI - Google Workspace for Sales | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | ### Sales Performance Management | Product | Score | Reviews | |---|---|---| | **Copper** | 8.4/10 | 5 | | **Google Workspace** | N/A | N/A | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 684 | #### Agentic AI - Sales Performance Management | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Autonomous Task Execution** | 8.0 (5 reviews) | Not enough data | 8.5 (68 reviews) | | **Natural Language Interaction** | 8.0 (5 reviews) | Not enough data | 8.7 (68 reviews) | | **Proactive Assistance** | 9.3 (5 reviews) | Not enough data | 8.6 (69 reviews) | #### Incentives | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Badges** | Feature Not Available | Not enough data | 8.2 (432 reviews) | | **Triggers** | 8.3 (5 reviews) | Not enough data | 8.4 (495 reviews) | | **Commission Calculator** | 8.7 (5 reviews) | Not enough data | 8.0 (429 reviews) | | **Leaderboards** | 8.3 (5 reviews) | Not enough data | 8.6 (507 reviews) | #### Personalization | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Profiles** | Feature Not Available | Not enough data | 8.6 (477 reviews) | | **Custom Reports** | 8.3 (5 reviews) | Not enough data | 8.8 (555 reviews) | | **Dashboards** | 8.3 (5 reviews) | Not enough data | 8.9 (588 reviews) | | **Goal Setting** | Feature Not Available | Not enough data | 8.6 (531 reviews) | #### Administrative | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Integration** | 8.0 (5 reviews) | Not enough data | 8.7 (558 reviews) | | **Employee Structure** | Feature Not Available | Not enough data | 8.5 (521 reviews) | | **Behavior Monitoring** | 8.3 (5 reviews) | Not enough data | 8.4 (502 reviews) | ### Email Tracking | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | N/A | N/A | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 715 | #### Agentic AI - Email Tracking | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 8.2 (62 reviews) | | **Multi-step Planning** | Not enough data | Not enough data | 8.4 (60 reviews) | | **Cross-system Integration** | Not enough data | Not enough data | 8.4 (60 reviews) | | **Adaptive Learning** | Not enough data | Not enough data | 8.3 (62 reviews) | | **Natural Language Interaction** | Not enough data | Not enough data | 8.4 (61 reviews) | | **Proactive Assistance** | Not enough data | Not enough data | 8.3 (60 reviews) | | **Decision Making** | Not enough data | Not enough data | 8.4 (63 reviews) | #### Analytics | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Open Rates** | Not enough data | Not enough data | 8.3 (569 reviews) | | **Link Activity** | Not enough data | Not enough data | 8.4 (576 reviews) | | **Attachment Activity** | Feature Not Available | Not enough data | 8.3 (590 reviews) | #### Customizations | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Email Platform Integration** | Not enough data | Not enough data | 8.7 (623 reviews) | | **Email Scheduling** | Not enough data | Not enough data | 8.5 (592 reviews) | | **Notifications** | Not enough data | Not enough data | 8.6 (625 reviews) | | **Email Categorization** | Not enough data | Not enough data | 8.4 (570 reviews) | | **Templates** | Not enough data | Not enough data | 8.4 (598 reviews) | #### Generative AI | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | 7.5 (289 reviews) | ### Sales Analytics | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | N/A | N/A | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1199 | #### Agentic AI - Sales Analytics | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 8.3 (77 reviews) | | **Cross-system Integration** | Not enough data | Not enough data | 8.6 (78 reviews) | | **Adaptive Learning** | Not enough data | Not enough data | 8.4 (77 reviews) | | **Natural Language Interaction** | Not enough data | Not enough data | 8.3 (76 reviews) | | **Proactive Assistance** | Not enough data | Not enough data | 8.3 (77 reviews) | #### Data Sourcing | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Data Sourcing** | Not enough data | Not enough data | 8.5 (966 reviews) | | **Exporting & Sharing Data** | Not enough data | Not enough data | 8.7 (996 reviews) | | **Multi-Device Data Visualization** | Not enough data | Not enough data | 8.4 (898 reviews) | | **Interactive Dashboards** | Not enough data | Not enough data | 8.7 (1027 reviews) | | **Data Segmentation** | Not enough data | Not enough data | 8.6 (958 reviews) | #### Predictive Analytics | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Lead Scoring** | Not enough data | Not enough data | 8.4 (944 reviews) | | **Opportunity Scoring** | Not enough data | Not enough data | 8.6 (958 reviews) | | **Risk Analysis** | Feature Not Available | Not enough data | 8.1 (851 reviews) | | **Live Forecasting** | Not enough data | Not enough data | 8.3 (892 reviews) | #### Sales Management | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Live Pipeline Management** | Not enough data | Not enough data | 8.7 (982 reviews) | | **Sales Gamification** | Not enough data | Not enough data | 8.1 (853 reviews) | | **Account-Based Analytics** | Not enough data | Not enough data | 8.6 (976 reviews) | | **Activity Tracking** | Not enough data | Not enough data | 8.8 (1045 reviews) | ### Outbound Call Tracking | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | N/A | N/A | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 | #### Agentic AI - Outbound Call Tracking | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 8.6 (38 reviews) | | **Natural Language Interaction** | Not enough data | Not enough data | 8.6 (39 reviews) | #### Calling | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Record Calls** | Not enough data | Not enough data | 8.5 (185 reviews) | | **Generate Location** | Not enough data | Not enough data | 8.4 (176 reviews) | | **Call Types** | Not enough data | Not enough data | 8.7 (185 reviews) | | **Click-to-Call** | Not enough data | Not enough data | 8.7 (183 reviews) | | **Auto Dialer** | Not enough data | Not enough data | 8.6 (44 reviews) | #### Contacts | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Personalization** | Not enough data | Not enough data | 8.8 (176 reviews) | | **Information Locater** | Not enough data | Not enough data | 8.7 (179 reviews) | | **Record Prospect Data** | Not enough data | Not enough data | 8.7 (181 reviews) | #### Insights | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Notes** | Not enough data | Not enough data | 9.1 (189 reviews) | | **Daily Summary** | Not enough data | Not enough data | 8.9 (182 reviews) | | **Automated Voicemails** | Not enough data | Not enough data | 8.3 (178 reviews) | | **Automated Emails** | Not enough data | Not enough data | 8.5 (188 reviews) | | **Sorts Prospects** | Not enough data | Not enough data | 8.4 (182 reviews) | | **Automated Note Taking** | Not enough data | Not enough data | 8.7 (38 reviews) | ### Sales Coaching | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | N/A | N/A | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 | #### Agentic AI - Sales Coaching | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Multi-step Planning** | Not enough data | Not enough data | 9.0 (20 reviews) | | **Cross-system Integration** | Not enough data | Not enough data | 8.9 (20 reviews) | | **Adaptive Learning** | Not enough data | Not enough data | 9.1 (20 reviews) | | **Decision Making** | Not enough data | Not enough data | 9.2 (20 reviews) | #### Training | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Knowledge Base** | Not enough data | Not enough data | 8.8 (255 reviews) | | **Coaching Materials** | Not enough data | Not enough data | 8.8 (247 reviews) | | **Playbook Creation** | Not enough data | Not enough data | 8.5 (207 reviews) | | **Video Record** | Not enough data | Not enough data | 8.5 (242 reviews) | #### Feedback | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Review** | Not enough data | Not enough data | 8.8 (236 reviews) | | **Scorecard** | Not enough data | Not enough data | 8.6 (232 reviews) | | **Coaching Card** | Not enough data | Not enough data | 8.6 (213 reviews) | | **Leaderboard** | Not enough data | Not enough data | 8.6 (200 reviews) | | **Real-Time Updates** | Not enough data | Not enough data | 8.8 (225 reviews) | | **Notifications** | Not enough data | Not enough data | 8.9 (226 reviews) | | **Competition** | Not enough data | Not enough data | 8.7 (198 reviews) | #### Generative AI | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | 7.6 (70 reviews) | ### Sales Enablement | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | N/A | N/A | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 444 | #### Agentic AI - Sales Enablement | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 8.0 (33 reviews) | | **Natural Language Interaction** | Not enough data | Not enough data | 8.0 (33 reviews) | | **Proactive Assistance** | Not enough data | Not enough data | 8.2 (33 reviews) | #### Content Management | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Content Import** | Not enough data | Not enough data | 8.3 (351 reviews) | | **Content Creation** | Not enough data | Not enough data | 8.1 (342 reviews) | | **Templates** | Not enough data | Not enough data | 8.2 (328 reviews) | | **Advanced Search** | Not enough data | Not enough data | 8.5 (318 reviews) | | **Content Storage** | Not enough data | Not enough data | 8.3 (335 reviews) | #### Analytics | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Reporting** | Not enough data | Not enough data | 8.7 (347 reviews) | | **Alerts** | Not enough data | Not enough data | 8.4 (345 reviews) | | **Account-Based Engagement** | Not enough data | Not enough data | 8.5 (226 reviews) | | **Content Utilization** | Not enough data | Not enough data | 8.3 (351 reviews) | #### Learning Management - Sales Enablement | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Sales Training ** | Not enough data | Not enough data | 8.4 (27 reviews) | | **Sales Coaching** | Not enough data | Not enough data | 8.4 (27 reviews) | | **Sales Onboarding** | Not enough data | Not enough data | 8.5 (27 reviews) | #### Revenue Enablement - Sales Enablement | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Cross-Functional Alignment** | Not enough data | Not enough data | 8.3 (26 reviews) | | **AI and Automation** | Not enough data | Not enough data | 8.3 (28 reviews) | | **End-to-End Customer Journey Insights** | Not enough data | Not enough data | 8.8 (27 reviews) | ### Note-Taking Software | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | 7.8/10 | 108 | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | #### Agentic AI - Note-Taking Software | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | 7.8 (76 reviews) | Not enough data | ### Revenue AI Platforms | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | N/A | N/A | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 10.0/10 | 8 | #### Agentic AI - Revenue AI Platforms | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Autonomous Task Execution** | Not enough data | Not enough data | 10.0 (5 reviews) | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | #### Platform - Revenue AI Platforms | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Conversation Intelligence** | Not enough data | Not enough data | Not enough data | | **Predictive Forecasting** | Not enough data | Not enough data | Not enough data | | **CRM Data Enrichment** | Not enough data | Not enough data | 10.0 (6 reviews) | | **Actionable Insights** | Not enough data | Not enough data | Not enough data | | **Risk Flagging** | Not enough data | Not enough data | Not enough data | | **Workflow Orchestration** | Not enough data | Not enough data | Not enough data | | **Sales Coaching** | Not enough data | Not enough data | Not enough data | | **Pipeline & Deal Management** | Not enough data | Not enough data | 9.7 (5 reviews) | | **Customer Data Capture** | Not enough data | Not enough data | 10.0 (6 reviews) | ### AI Presentation Tools | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | N/A | N/A | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | #### Generative AI | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **AI-Assisted Editing** | Not enough data | Not enough data | Not enough data | | **AI Presentation Structuring** | Not enough data | Not enough data | Not enough data | | **AI Image Generation** | Not enough data | Not enough data | Not enough data | | **AI Slide Generation** | Not enough data | Not enough data | Not enough data | | **AI Text-to-Slide** | Not enough data | Not enough data | Not enough data | #### Platform basics | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Collaboration** | Not enough data | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | Not enough data | | **Slide Design** | Not enough data | Not enough data | Not enough data | ### Website Builder | Product | Score | Reviews | |---|---|---| | **Copper** | N/A | N/A | | **Google Workspace** | 8.5/10 | 508 | | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | #### Customizations | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Templates** | Not enough data | 8.4 (428 reviews) | Not enough data | | **Drag and Drop** | Not enough data | 8.8 (432 reviews) | Not enough data | | **HTML Input** | Not enough data | 8.4 (396 reviews) | Not enough data | | **Domain Name** | Not enough data | 8.5 (407 reviews) | Not enough data | #### Growth | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **SEO** | Not enough data | 8.4 (339 reviews) | Not enough data | | **Site Analytics** | Not enough data | 8.5 (365 reviews) | Not enough data | | **Marketing Tools** | Not enough data | 8.5 (339 reviews) | Not enough data | | **E-Commerce** | Not enough data | 8.1 (321 reviews) | Not enough data | | **Hosting** | Not enough data | 8.6 (345 reviews) | Not enough data | #### Content | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Email Integrations** | Not enough data | 8.9 (394 reviews) | Not enough data | | **Content Management** | Not enough data | 8.8 (404 reviews) | Not enough data | | **Permissions** | Not enough data | 8.7 (400 reviews) | Not enough data | | **WordPress Tool** | Not enough data | 8.4 (143 reviews) | Not enough data | #### Support | Feature | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Customer Support** | Not enough data | 8.4 (150 reviews) | Not enough data | --- ## Categories **Unique to Copper (6):** [CRM Software](https://www.g2.com/categories/crm), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Google Workspace for Sales Software](https://www.g2.com/categories/google-workspace-for-sales) **Unique to Google Workspace (14):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Note-Taking Software](https://www.g2.com/categories/note-taking-software), [Spreadsheets Software](https://www.g2.com/categories/spreadsheets), [Website Builder Software](https://www.g2.com/categories/website-builder), [Presentation Software](https://www.g2.com/categories/presentation-software), [Document Creation Software](https://www.g2.com/categories/document-creation), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [Office Suites Software](https://www.g2.com/categories/office-suites), [Calendar Software](https://www.g2.com/categories/calendar-software), [Email Software](https://www.g2.com/categories/email), [Survey Software](https://www.g2.com/categories/survey), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [AI Presentation Tools](https://www.g2.com/categories/ai-presentation-tools) **Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (17):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms) --- ## Reviewer Demographics ### By Company Size | Segment | Copper | Google Workspace | Agentforce Sales (formerly Salesforce Sales Cloud) | |---|---|---|---| | **Small-Business** | 79.2% | 46.3% | 20.6% | | **Mid-Market** | 17.2% | 34.4% | 46.0% | | **Enterprise** | 3.6% | 19.3% | 33.4% | ### By Industry #### Copper - **Marketing and Advertising:** 11.7% - **Information Technology and Services:** 8.3% - **Computer Software:** 7.8% - **Real Estate:** 6.9% - **Financial Services:** 4.5% - **Construction:** 3.2% - **Internet:** 2.9% - **Management Consulting:** 2.9% - **Education Management:** 2.0% - **Non-Profit Organization Management:** 1.7% - **Other:** 48.2% #### Google Workspace - **Information Technology and Services:** 9.2% - **Education Management:** 8.3% - **Computer Software:** 7.8% - **Marketing and Advertising:** 6.7% - **Higher Education:** 5.0% - **Non-Profit Organization Management:** 3.1% - **Hospital & Health Care:** 2.5% - **Financial Services:** 2.4% - **Primary/Secondary Education:** 2.3% - **Internet:** 2.0% - **Other:** 50.6% #### Agentforce Sales (formerly Salesforce Sales Cloud) - **Computer Software:** 13.5% - **Information Technology and Services:** 11.8% - **Financial Services:** 6.8% - **Marketing and Advertising:** 4.9% - **Internet:** 3.2% - **Non-Profit Organization Management:** 3.0% - **Telecommunications:** 2.9% - **Hospital & Health Care:** 2.6% - **Consulting:** 2.4% - **Education Management:** 2.4% - **Other:** 46.5% --- ## Alternatives ### Alternatives to Copper - [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1428 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3048 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13813 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews) - [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (478 reviews) - [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14691 reviews) ### Alternatives to Google Workspace - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5821 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56395 reviews) - [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12440 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18892 reviews) - [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) — 4.4/5 stars (715 reviews) - [Canva](https://www.g2.com/products/canva/reviews) — 4.7/5 stars (7507 reviews) - [Spike](https://www.g2.com/products/spike/reviews) — 4.6/5 stars (262 reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19016 reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7391 reviews) ### Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) - [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5602 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13813 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9652 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews) - [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6651 reviews) - [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (222 reviews) - [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews) --- ## Top Discussions ### Copper - Title: [What is copper CRM?](https://www.g2.com/discussions/what-is-copper-crm) — 2 comments > **Top comment:** "Contact relationship management" - Title: [How seamless is the Gmail/Google Apps integration?](https://www.g2.com/discussions/how-seamless-is-the-gmail-google-apps-integration) — 2 comments, 1 upvote > **Top comment:** "ProsperWorks is built in and around Google Apps. It tightly integrates with Gmail, Calendar and Google Drive, minimizing the amount of data entry and..." - Title: [What is copper app?](https://www.g2.com/discussions/what-is-copper-app) — 1 comment > **Top comment:** "It is a CRM that works with Google Workspaces. It tracks sales, leads in your pipeline, tasks with your clients/projects, and you can email/set up..." - Title: [How is copper used in CRM?](https://www.g2.com/discussions/how-is-copper-used-in-crm) — 1 comment > **Top comment:** "Yea " - Title: [Whats the easiest way to save my notes](https://www.g2.com/discussions/whats-the-easiest-way-to-save-my-notes) — 1 comment, 1 upvote > **Top comment:** "Don't bother using Copper. Their customer support is horrible!" ### Google Workspace - Title: [Internet Connection](https://www.g2.com/discussions/internet-connection) — 25 comments, 3 upvotes > **Top comment:** "yes , company can working on it. but company need a focus on real time network customer things" - Title: [Is there a way to see everyone all at once on the screen?](https://www.g2.com/discussions/13790-is-there-a-way-to-see-everyone-all-at-once-on-the-screen) — 21 comments, 11 upvotes > **Top comment:** "No, there is no way to see everyone all at once on the screen in Google hangouts. If you want that feature go for zoom video conferencing app." - Title: [Is that possible to see the files from multiple Google accounts simultaneously?](https://www.g2.com/discussions/is-that-possible-to-see-the-files-from-multiple-google-accounts-simultaneously) — 17 comments, 3 upvotes > **Top comment:** "Yes you can do it, always you share your docs wit them or you can grant those accounts over your docs. You have multiple ways to do it even sharing by links." - Title: [What tips do you have for effectively using Google Meet’s advanced features for large virtual meetings?](https://www.g2.com/discussions/what-tips-do-you-have-for-effectively-using-google-meet-s-advanced-features-for-large-virtual-meetings) — 16 comments, 10 upvotes > **Top comment:** "You need to practice using the features when you are less busy so that they can be familiar." - Title: [Storing and Sharing web resources in google drive](https://www.g2.com/discussions/storing-and-sharing-web-resources-in-google-drive) — 15 comments, 1 upvote > **Top comment:** "Depending on what you need the links for and how you need them organized, I have found Buzzstream very effective for keeping groups of links together." ### Agentforce Sales (formerly Salesforce Sales Cloud) - Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes > **Top comment:** "Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..." - Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest " - Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 2 upvotes > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..." - Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view" - Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/copper-vs-google-workspace-vs-agentforce-sales-formerly-salesforce-sales-cloud)