Compare Copper and FreeAgent CRM 
At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (78.6% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
$28.00
Copper
Star Rating
(1,153)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansFreeAgent CRM
Star Rating
(44)4.2 out of 5
Market Segments
Small-Business (78.6% of reviews)
Pros & Cons
Entry-Level Pricing
$28.00
Browse all 5 pricing plansCopper vs FreeAgent CRM
When assessing the two solutions, reviewers found Copper easier to use and administer. However, reviewers felt that FreeAgent CRM was easier to do business with overall. Finally, reviewers felt that the products are equally easy to set up.
- Reviewers felt that Copper meets the needs of their business better than FreeAgent CRM.
- When comparing quality of ongoing product support, reviewers felt that FreeAgent CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Copper over FreeAgent CRM.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
FreeAgent CRM
Team (per user / month — pay upfront, commit annually
$28.00
Everything you need for a small business CRM.
- Contact, Account, Deal & Pipeline Management, Quoting & Ticketing Apps
- Up to 25 Automations
- Automatic Email Sync & Calendar Management
Free Trial
Copper
Free Trial is available
FreeAgent CRM
Free Trial is available
Ratings
Meets Requirements
8.7
925
8.6
19
Ease of Use
9.1
936
8.6
19
Ease of Setup
8.7
440
8.7
10
Ease of Admin
8.9
416
8.8
10
Quality of Support
8.6
857
9.6
19
Has the product been a good partner in doing business?
9.0
411
9.8
10
Product Direction (% positive)
9.0
867
8.6
17
Features by Category
Sales Force Automation
8.9
653
|
Verified
8.3
13
Feature Not Available
Feature Not Available
8.8
657
|
Verified
8.3
12
8.4
655
|
Verified
7.4
13
7.6
353
|
Verified
8.5
10
8.8
533
|
Verified
9.3
9
7.9
337
8.2
10
7.6
310
8.2
10
8.3
403
Feature Not Available
Marketing Automation
7.9
433
|
Verified
8.9
11
Feature Not Available
9.0
8
8.6
592
|
Verified
8.9
9
Feature Not Available
8.9
6
Customer Support
8.2
388
8.8
8
8.0
397
9.2
8
8.2
452
8.7
10
7.8
315
8.8
7
8.0
351
9.0
8
Reporting & Analytics
8.0
561
|
Verified
8.3
10
8.3
636
|
Verified
7.9
11
8.1
472
|
Verified
8.1
9
Mobile & Social
8.1
348
|
Verified
8.9
6
8.1
334
|
Verified
9.0
5
8.4
470
|
Verified
8.2
10
Platform
8.3
319
|
Verified
9.0
8
8.4
315
|
Verified
8.6
6
8.6
329
|
Verified
9.0
8
8.0
196
|
Verified
Not enough data
7.7
156
Not enough data
7.7
226
Feature Not Available
8.7
327
|
Verified
9.5
7
7.8
192
Not enough data
Integration
8.6
302
|
Verified
8.6
6
8.2
251
|
Verified
9.7
5
7.8
238
|
Verified
9.0
5
Generative AI
6.3
31
Not enough data
Agentic AI - CRM
8.3
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
Integrated Workflows
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Repeatability and Reportability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI and Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Branding & Customizatio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Rules & Configurations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.0
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Incentives
Feature Not Available
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Personalization
Feature Not Available
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
Administrative
8.0
5
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Predictive Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Sales Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Copper and FreeAgent CRM are categorized as CRM and Email Tracking
Unique Categories
Copper is categorized as Online Form Builder, Sales Analytics, Sales Performance Management, and Google Workspace for Sales
FreeAgent CRM is categorized as Sales Engagement and Business Scheduling
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
FreeAgent CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.6%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.9%
Insurance
11.9%
Telecommunications
9.5%
Information Technology and Services
7.1%
Retail
7.1%
Chemicals
4.8%
Other
59.5%
Alternatives
Discussions
What is copper CRM?
2 Comments
RP
Contact relationship managementRead more
How seamless is the Gmail/Google Apps integration?
2 Comments
SH
ProsperWorks is built in and around Google Apps. It tightly integrates with Gmail, Calendar and Google Drive, minimizing the amount of data entry and...Read more
What is copper app?
1 Comment
OE
It is a CRM that works with Google Workspaces. It tracks sales, leads in your pipeline, tasks with your clients/projects, and you can email/set up...Read more
FreeAgent CRM has no discussions with answers
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