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Compare Copper and folk 
At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (97.7% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
Starting at $20.00 1 Users Per Year
Copper
Star Rating
(1,152)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansfolk
Star Rating
(314)4.5 out of 5
Market Segments
Small-Business (97.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $20.00 1 Users Per Year
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Copper excels in its integration with Google Workspace, making it a favorite among users who appreciate a seamless experience. Many users highlight how it allows them to manage contacts and view activity directly within Gmail and Calendar, eliminating the need to switch between multiple tools.
- Users say that folk stands out for its simple setup and intuitive interface, which makes it easy to get started. Reviewers appreciate the quick integration with email and WhatsApp, along with the Chrome plugin for LinkedIn, allowing them to hit the ground running without a steep learning curve.
- According to verified reviews, Copper's user-friendly design is frequently praised, with many users noting that they didn't have to learn a new tool due to its smooth integration with existing workflows. This aspect is particularly beneficial for small businesses looking to streamline their operations.
- Reviewers mention that folk serves as a central hub for relationship management, making it easy to organize contacts and track conversations. Users find that the platform helps them stay on top of follow-ups, ensuring that important interactions don’t slip through the cracks.
- G2 reviewers highlight that while Copper has a strong focus on opportunity and pipeline management, folk offers a more straightforward approach to contact management, which some users find more aligned with their needs, especially in fast-paced environments.
- Users report that Copper's quality of support is commendable, with many noting responsive assistance when issues arise. In contrast, folk users have expressed a desire for improved support options, indicating that while the platform is easy to use, they sometimes need more help navigating complex situations.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
folk
Standard
Starting at $20.00
1 Users Per Year
- 📇 Unlimited contacts
- 👥 Unlimited members
- 💌 Up to 2000 Emails Sent
Free Trial
Copper
Free Trial is available
folk
Free Trial is available
Ratings
Meets Requirements
8.7
924
8.4
308
Ease of Use
9.1
935
8.9
310
Ease of Setup
8.7
439
8.9
260
Ease of Admin
8.9
416
8.7
111
Quality of Support
8.6
856
9.0
259
Has the product been a good partner in doing business?
9.0
411
8.9
106
Product Direction (% positive)
9.0
866
9.5
306
Features by Category
Sales Force Automation
8.9
653
|
Verified
8.6
258
Feature Not Available
7.8
241
8.8
657
|
Verified
8.3
249
8.4
656
|
Verified
7.4
245
7.6
353
|
Verified
Feature Not Available
8.8
531
|
Verified
8.3
248
7.9
337
Feature Not Available
7.6
310
Feature Not Available
8.3
403
7.1
230
Marketing Automation
7.9
433
|
Verified
7.7
236
Feature Not Available
7.4
227
8.6
592
|
Verified
8.4
244
Feature Not Available
Feature Not Available
Customer Support
8.2
388
Feature Not Available
8.0
397
Feature Not Available
8.2
452
Feature Not Available
7.8
315
Feature Not Available
8.0
351
Feature Not Available
Reporting & Analytics
8.0
561
|
Verified
6.8
66
8.3
636
|
Verified
7.1
65
8.1
472
|
Verified
Feature Not Available
Mobile & Social
8.1
348
|
Verified
7.2
227
8.1
334
|
Verified
7.7
235
8.4
471
|
Verified
6.9
63
Platform
8.3
319
|
Verified
7.8
243
8.4
314
|
Verified
7.9
241
8.6
329
|
Verified
8.0
238
8.0
196
|
Verified
Feature Not Available
7.7
156
Feature Not Available
7.7
226
Feature Not Available
8.7
327
|
Verified
8.6
243
7.8
192
Feature Not Available
Integration
8.6
302
|
Verified
8.5
227
8.2
251
|
Verified
7.5
223
7.9
238
|
Verified
Feature Not Available
Generative AI
6.3
31
7.0
208
Agentic AI - CRM
8.3
9
5.8
16
8.3
9
6.7
16
8.3
9
6.4
15
7.8
9
6.2
15
7.8
9
6.3
15
8.3
9
6.0
15
8.5
9
6.3
15
Email Marketing
Not enough data
7.8
102
Not enough data
8.3
103
Not enough data
7.9
99
Not enough data
8.4
99
Not enough data
8.2
100
Not enough data
8.1
98
Not enough data
7.6
98
Not enough data
7.8
97
Not enough data
6.7
91
Reporting & Analytics
Not enough data
6.5
96
Not enough data
7.3
93
Generative AI
Not enough data
7.3
57
Not enough data
6.9
54
Agentic AI - Email Marketing
Not enough data
5.0
6
Not enough data
5.0
6
Not enough data
4.7
5
Not enough data
4.7
5
Not enough data
4.7
5
Integration
Not enough data
8.2
102
Not enough data
7.2
99
Not enough data
6.9
97
Not enough data
7.7
98
Not enough data
7.0
98
Not enough data
6.4
94
Customization
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.0
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Incentives
Feature Not Available
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Personalization
Feature Not Available
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
Administrative
8.0
5
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.1
69
Not enough data
8.1
68
Feature Not Available
7.6
67
Customizations
Not enough data
8.4
68
Not enough data
7.3
66
Not enough data
7.9
67
Not enough data
7.4
67
Not enough data
8.1
67
Generative AI
Not enough data
7.2
41
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Predictive Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Sales Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Copper and folk are categorized as CRM, Email Tracking, and Google Workspace for Sales
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
folk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.7%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.8%
Marketing and Advertising
10.6%
Consulting
10.0%
Computer Software
10.0%
Venture Capital & Private Equity
6.8%
Financial Services
6.5%
Other
56.1%
Alternatives
Discussions
How seamless is the Gmail/Google Apps integration?
2 Comments
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 Comments
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 Comment
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
folk has no discussions with answers
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