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At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (75.0% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
$395.00
Copper
Star Rating
(1,151)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansEspoCRM
Star Rating
(22)4.6 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
$395.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Copper excels in Sales Force Automation, particularly in Contact & Account Management with a score of 8.9, while EspoCRM shines in Lead Management with a notable score of 9.3, indicating a stronger focus on nurturing leads.
- Reviewers mention that Copper's Email Marketing capabilities, particularly in Automated Email Responses, are robust, scoring 7.9, whereas EspoCRM's overall Email Marketing score is lower at 7.1, suggesting it may lack some advanced features.
- G2 users highlight that EspoCRM offers superior Customization options with a score of 9.3, allowing for tailored workflows, while Copper's score of 8.3 indicates it may have more limitations in this area.
- Users on G2 report that Copper's Performance and Reliability is rated at 8.7, which is higher than EspoCRM's 7.8, suggesting that Copper may provide a more stable user experience.
- Reviewers mention that EspoCRM's Reporting & Analytics features, especially in Dashboards, score 9.1, outperforming Copper's 8.3, indicating a more user-friendly interface for data visualization.
- Users say that Copper's integration capabilities, particularly in Data Import & Export Tools, score 8.6, which is higher than EspoCRM's 7.5, suggesting that Copper may facilitate smoother data transitions for users.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
EspoCRM
Advanced Pack
$395.00
Advanced Pack is an official add-on for EspoCRM.
- Reports
- Workflows
- Business Process Management
Free Trial
Copper
Free Trial is available
EspoCRM
No trial information availableRatings
Meets Requirements
8.7
923
9.2
16
Ease of Use
9.1
934
8.9
16
Ease of Setup
8.7
438
9.0
10
Ease of Admin
8.9
417
8.7
9
Quality of Support
8.6
855
8.5
16
Has the product been a good partner in doing business?
9.0
412
9.0
10
Product Direction (% positive)
9.0
865
9.3
16
Features by Category
Sales Force Automation
8.9
652
|
Verified
8.9
12
Feature Not Available
Feature Not Available
8.8
656
|
Verified
8.5
12
8.4
655
|
Verified
9.0
12
7.6
354
|
Verified
Feature Not Available
8.8
531
|
Verified
Feature Not Available
7.9
338
Feature Not Available
7.6
311
8.1
9
8.3
404
Feature Not Available
Marketing Automation
7.9
434
|
Verified
7.4
9
Feature Not Available
7.8
10
8.6
593
|
Verified
9.4
11
Feature Not Available
8.9
9
Customer Support
8.2
389
8.3
10
8.0
398
Feature Not Available
8.2
453
Feature Not Available
7.8
316
7.5
6
8.0
352
Feature Not Available
Reporting & Analytics
8.1
561
|
Verified
9.4
8
8.3
637
|
Verified
9.1
11
8.1
473
|
Verified
8.5
8
Mobile & Social
8.1
349
|
Verified
8.3
9
8.1
335
|
Verified
Feature Not Available
8.4
471
|
Verified
8.8
8
Platform
8.3
319
|
Verified
9.4
9
8.4
315
|
Verified
9.8
9
8.6
330
|
Verified
9.1
9
8.0
197
|
Verified
8.9
9
7.7
157
Feature Not Available
7.7
226
8.7
9
8.7
328
|
Verified
8.3
8
7.8
193
Feature Not Available
Integration
8.6
303
|
Verified
7.9
8
8.2
252
|
Verified
8.3
7
7.9
238
|
Verified
Feature Not Available
Generative AI
6.5
32
Not enough data
Agentic AI - CRM
8.5
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.5
10
Not enough data
8.7
10
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.0
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Incentives
Feature Not Available
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Personalization
Feature Not Available
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
Administrative
8.0
5
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Predictive Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Sales Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Copper and EspoCRM are categorized as CRM
Unique Categories
Copper is categorized as Email Tracking, Online Form Builder, Sales Analytics, Sales Performance Management, and Google Workspace for Sales
EspoCRM is categorized as Email Marketing
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
EspoCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.7%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.7%
Information Technology and Services
20.0%
Marketing and Advertising
15.0%
Computer Software
15.0%
Computer & Network Security
10.0%
Telecommunications
5.0%
Other
35.0%
Alternatives
Discussions
How seamless is the Gmail/Google Apps integration?
2 Comments
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 Comments
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 Comment
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
How do I set up EspoCRM?
1 Comment
EC
BUy an hosting, upload files, create database and install it!
Read more
EspoCRM has no more discussions with answers
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