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At a Glance
Market Segments
Small-Business (79.2% of reviews)
Mid-Market (39.1% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
$210/month per user
Copper
Star Rating
(1,151)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansDynamics 365 Sales
Star Rating
(1,606)3.8 out of 5
Market Segments
Mid-Market (39.1% of reviews)
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansCopper vs Dynamics 365 Sales
When assessing the two solutions, reviewers found Copper easier to use, set up, and administer. Reviewers also preferred doing business with Copper overall.
- Reviewers felt that Copper meets the needs of their business better than Dynamics 365 Sales.
- When comparing quality of ongoing product support, reviewers felt that Copper is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Copper over Dynamics 365 Sales.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
Free Trial
Copper
Free Trial is available
Dynamics 365 Sales
No trial information availableRatings
Meets Requirements
8.7
923
8.1
1,281
Ease of Use
9.1
934
7.4
1,287
Ease of Setup
8.7
438
7.2
408
Ease of Admin
8.9
417
7.6
383
Quality of Support
8.6
855
7.5
1,123
Has the product been a good partner in doing business?
9.0
412
7.8
378
Product Direction (% positive)
9.0
865
6.3
1,262
Features by Category
Sales Force Automation
8.9
652
|
Verified
8.1
962
|
Verified
Feature Not Available
7.9
678
|
Verified
8.8
656
|
Verified
7.9
901
|
Verified
8.4
655
|
Verified
7.8
969
|
Verified
7.6
354
|
Verified
7.6
734
|
Verified
8.8
531
|
Verified
7.9
864
|
Verified
7.9
338
7.6
729
|
Verified
7.6
311
7.8
718
|
Verified
8.3
404
8.0
768
|
Verified
Marketing Automation
7.9
434
|
Verified
7.6
754
|
Verified
Feature Not Available
7.5
732
|
Verified
8.6
593
|
Verified
7.8
818
|
Verified
Feature Not Available
7.6
642
|
Verified
Customer Support
8.2
389
8.0
708
|
Verified
8.0
398
7.8
672
|
Verified
8.2
453
7.9
694
|
Verified
7.8
316
7.7
603
|
Verified
8.0
352
7.9
630
|
Verified
Reporting & Analytics
8.1
561
|
Verified
7.9
895
|
Verified
8.3
637
|
Verified
7.9
944
|
Verified
8.1
473
|
Verified
7.7
783
|
Verified
Mobile & Social
8.1
349
|
Verified
7.5
556
|
Verified
8.1
335
|
Verified
7.6
550
|
Verified
8.4
471
|
Verified
7.4
620
|
Verified
Platform
8.3
319
|
Verified
8.1
292
|
Verified
8.4
315
|
Verified
8.1
307
|
Verified
8.6
330
|
Verified
8.2
300
|
Verified
8.0
197
|
Verified
7.9
227
|
Verified
7.7
157
7.9
249
|
Verified
7.7
226
7.8
275
|
Verified
8.7
328
|
Verified
7.7
290
|
Verified
7.8
193
7.8
254
|
Verified
Integration
8.6
303
|
Verified
7.9
297
|
Verified
8.2
252
|
Verified
7.8
232
|
Verified
7.9
238
|
Verified
7.6
238
|
Verified
Generative AI
6.5
32
8.1
18
Agentic AI - CRM
8.5
10
8.0
5
8.5
10
6.7
5
8.5
10
7.4
7
8.0
10
9.0
5
8.0
10
8.3
5
8.5
10
8.7
5
8.7
10
8.3
5
Customization
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.0
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Incentives
Feature Not Available
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Personalization
Feature Not Available
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
Administrative
8.0
5
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Predictive Analytics
Not enough data
8.7
20
Not enough data
8.6
19
Feature Not Available
8.3
19
Not enough data
8.3
19
Sales Management
Not enough data
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Feedback
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Copper and Dynamics 365 Sales are categorized as CRM and Sales Analytics
Unique Categories
Copper is categorized as Email Tracking, Online Form Builder, Sales Performance Management, and Google Workspace for Sales
Dynamics 365 Sales is categorized as Sales Coaching
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.7%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.7%
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.2%
Alternatives
Discussions
How seamless is the Gmail/Google Apps integration?
2 Comments
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 Comments
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 Comment
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
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