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At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (85.9% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
Starting at $10.00 Per Month
Copper
Star Rating
(1,151)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansDrag
Star Rating
(260)4.5 out of 5
Market Segments
Small-Business (85.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $10.00 Per Month
Browse all 3 pricing plansCopper vs Drag
When assessing the two solutions, reviewers found Copper easier to use and administer. However, reviewers felt that Drag was easier to do business with overall. Finally, reviewers felt that the products are equally easy to set up.
- Reviewers felt that Copper meets the needs of their business better than Drag.
- When comparing quality of ongoing product support, reviewers felt that Drag is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Copper over Drag.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
Drag
Starter
Starting at $10.00
Per Month
For teams starting with collaboration.
- Email channel
- Unlimited users
- Unlimited workspaces
Free Trial
Copper
Free Trial is available
Drag
Free Trial is available
Ratings
Meets Requirements
8.7
923
8.6
165
Ease of Use
9.1
934
8.8
168
Ease of Setup
8.7
438
8.7
76
Ease of Admin
8.9
417
8.8
69
Quality of Support
8.6
855
9.3
153
Has the product been a good partner in doing business?
9.0
412
9.2
66
Product Direction (% positive)
9.0
865
8.8
168
Features by Category
Sales Force Automation
8.9
652
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
656
|
Verified
Not enough data
8.4
655
|
Verified
Not enough data
7.6
354
|
Verified
Not enough data
8.8
531
|
Verified
Not enough data
7.9
338
Not enough data
7.6
311
Not enough data
8.3
404
Not enough data
Marketing Automation
7.9
434
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
593
|
Verified
Not enough data
Feature Not Available
Not enough data
Customer Support
8.2
389
Not enough data
8.0
398
Not enough data
8.2
453
Not enough data
7.8
316
Not enough data
8.0
352
Not enough data
Reporting & Analytics
8.1
561
|
Verified
Not enough data
8.3
637
|
Verified
Not enough data
8.1
473
|
Verified
Not enough data
Mobile & Social
8.1
349
|
Verified
Not enough data
8.1
335
|
Verified
Not enough data
8.4
471
|
Verified
Not enough data
Platform
8.3
319
|
Verified
Not enough data
8.4
315
|
Verified
Not enough data
8.6
330
|
Verified
Not enough data
8.0
197
|
Verified
Not enough data
7.7
157
Not enough data
7.7
226
Not enough data
8.7
328
|
Verified
Not enough data
7.8
193
Not enough data
Integration
8.6
303
|
Verified
Not enough data
8.2
252
|
Verified
Not enough data
7.9
238
|
Verified
Not enough data
Generative AI
6.5
32
Not enough data
Agentic AI - CRM
8.5
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.5
10
Not enough data
8.7
10
Not enough data
Ticket and Case Management
Not enough data
10.0
6
|
Verified
Not enough data
10.0
6
|
Verified
Not enough data
9.7
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
6
|
Verified
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
10.0
8
|
Verified
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
5.7
5
Not enough data
9.7
6
|
Verified
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
8.0
5
|
Verified
Not enough data
9.0
7
|
Verified
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbox Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Coordination Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Options
Not enough data
Feature Not Available
Not enough data
Not enough data
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Sorting & Filtering
Not enough data
8.5
21
Not enough data
7.9
30
Not enough data
7.6
19
Not enough data
7.2
22
Integrations
Not enough data
Feature Not Available
Not enough data
8.8
33
Not enough data
6.7
12
Time Management
Not enough data
8.9
24
Not enough data
7.7
22
Not enough data
7.6
14
Generative AI
Not enough data
6.2
7
Not enough data
6.4
7
Not enough data
6.9
7
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.0
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Incentives
Feature Not Available
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Personalization
Feature Not Available
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
Administrative
8.0
5
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Predictive Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Sales Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Copper and Drag are categorized as Google Workspace for Sales
Unique Categories
Copper is categorized as CRM, Email Tracking, Online Form Builder, Sales Analytics, and Sales Performance Management
Drag is categorized as Email Management, Email Client, Shared Inbox, Workflow Management, Google Workspace Communication Tools, and Help Desk
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Drag
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.7%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.7%
Non-Profit Organization Management
15.3%
Leisure, Travel & Tourism
7.6%
Education Management
4.8%
Computer Software
4.4%
Marketing and Advertising
3.6%
Other
64.3%
Discussions
How seamless is the Gmail/Google Apps integration?
2 Comments
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 Comments
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 Comment
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
signiture
1 Comment
DB
Hey Mark! Can you please specify a bit more what exactly you need to fix in your email signature so our team can try to provide more accurate advice? Read more
Does anyone know of a way to integrate Drag with a time tracking or recording tool
1 Comment
LL
I know it is integrated with Google CalenderRead more
Best use for construction industry, project related, task related
1 Comment
DB
Hey Matt, have a look at this tutoria on how to best use Drag for task management: https://help.dragapp.com/en/article/using-drag-for-task-management-10n4z1v/Read more
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