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Copilot
Copilot
(17)
4.9 out of 5
Copilot
By Copilot
Salesforce Sales Cloud
Salesforce Sales Cloud
(25,281)
4.4 out of 5
Salesforce Sales Cloud
By Salesforce
Optimized for quick response
At a Glance
Copilot
Copilot
Star Rating
(17)4.9 out of 5
Market Segments
Mid-Market (70.6% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Copilot
Salesforce Sales Cloud
Salesforce Sales Cloud
Star Rating
(25,281)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Salesforce Sales Cloud excels in Sales Force Automation, particularly in Opportunity & Pipeline Management with a score of 8.7, while Copilot shines in Lead Qualification with a higher score of 8.8, indicating a stronger focus on lead management.
  • Reviewers mention that Copilot's Ease of Use is significantly higher at 9.8 compared to Salesforce Sales Cloud's 8.1, suggesting that users find Copilot more intuitive and user-friendly for daily operations.
  • G2 users highlight that Salesforce Sales Cloud has a robust Marketing Automation feature set, particularly in Lead Management with a score of 8.5, while Copilot's Generative AI capabilities, such as AI Text Generation, received mixed reviews with a lower score of 7.4.
  • Users on G2 report that Copilot offers superior Customer Support, with a score of 9.8, compared to Salesforce Sales Cloud's 8.1, indicating that users feel more supported and satisfied with Copilot's service.
  • Reviewers mention that Salesforce Sales Cloud's Integrations are extensive, particularly with Salesforce Integration scoring 8.8, while Copilot's integration capabilities, such as MS Teams Integration, scored lower at 7.9, suggesting a potential limitation in collaborative features.
  • Users say that Copilot's Training resources are exceptional, with a perfect score of 10.0 in Knowledge Base and Coaching Materials, while Salesforce Sales Cloud's training features are rated lower, indicating a more comprehensive support system for new users in Copilot.
Pricing
Entry-Level Pricing
Copilot
No pricing available
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Browse all 4 pricing plans
Free Trial
Copilot
No trial information available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
9.7
11
8.8
13,779
Ease of Use
9.8
11
8.2
17,759
Ease of Setup
Not enough data
7.8
8,723
Ease of Admin
Not enough data
7.9
4,431
Quality of Support
9.8
11
8.1
12,018
Has the product been a good partner in doing business?
Not enough data
8.4
4,395
Product Direction (% positive)
10.0
12
8.2
13,453
Features by Category
CRMHide 43 FeaturesShow 43 Features
Not enough data
8.2
10,686
Sales Force Automation
Not enough data
8.8
9444
|
Verified
Not enough data
8.3
6385
|
Verified
Not enough data
8.7
9165
|
Verified
Not enough data
8.3
9424
|
Verified
Not enough data
8.0
7307
|
Verified
Not enough data
8.2
7599
|
Verified
Not enough data
8.0
6746
|
Verified
Not enough data
8.1
6646
|
Verified
Not enough data
8.3
7398
|
Verified
Marketing Automation
Not enough data
8.0
6658
|
Verified
Not enough data
8.1
6980
|
Verified
Not enough data
8.5
8003
|
Verified
Not enough data
7.9
5419
Customer Support
Not enough data
8.3
6802
|
Verified
Not enough data
8.1
6376
|
Verified
Not enough data
8.2
6773
|
Verified
Not enough data
8.0
5490
|
Verified
Not enough data
8.2
5980
|
Verified
Reporting & Analytics
Not enough data
8.5
8924
|
Verified
Not enough data
8.5
9111
|
Verified
Not enough data
8.2
7420
|
Verified
Mobile & Social
Not enough data
7.9
5608
|
Verified
Not enough data
7.8
5240
|
Verified
Not enough data
7.7
6087
|
Verified
Platform
Not enough data
8.5
3577
|
Verified
Not enough data
8.5
3584
|
Verified
Not enough data
8.6
3609
|
Verified
Not enough data
8.4
2888
|
Verified
Not enough data
8.5
3160
|
Verified
Not enough data
8.1
3183
|
Verified
Not enough data
8.7
3583
|
Verified
Not enough data
8.1
3017
Integration
Not enough data
8.5
2592
|
Verified
Not enough data
8.5
3044
|
Verified
Not enough data
8.5
2885
|
Verified
Generative AI
Not enough data
7.6
879
Agentic AI - CRM
Not enough data
7.9
240
Not enough data
7.9
240
Not enough data
8.2
238
Not enough data
8.0
235
Not enough data
8.0
233
Not enough data
8.0
235
Not enough data
8.2
236
Business IntelligenceHide 25 FeaturesShow 25 Features
Not enough data
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Location IntelligenceHide 11 FeaturesShow 11 Features
Not enough data
8.5
45
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead GenerationHide 5 FeaturesShow 5 Features
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Sales AssistantHide 20 FeaturesShow 20 Features
Not enough data
8.9
398
Lead Facilitation
Not enough data
8.6
269
Not enough data
8.8
290
Not enough data
8.8
312
Not enough data
8.6
286
Organization
Not enough data
8.9
347
Not enough data
8.8
338
Not enough data
8.9
332
Performance Analysis
Not enough data
8.4
281
Not enough data
8.8
304
Sales Analysis
Not enough data
8.4
282
Not enough data
8.8
296
Generative AI
Not enough data
8.5
120
Not enough data
8.4
120
Agentic AI - AI Sales Assistant
Not enough data
9.1
24
Not enough data
9.0
24
Not enough data
9.0
24
Not enough data
9.0
23
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.2
24
Sales EngagementHide 25 FeaturesShow 25 Features
Not enough data
8.3
589
Integrated Workflows
Not enough data
8.7
516
Not enough data
8.5
508
Not enough data
8.1
464
Not enough data
8.1
459
Not enough data
8.8
517
Not enough data
8.4
466
Not enough data
8.6
479
Repeatability and Reportability
Not enough data
8.4
481
Not enough data
8.7
499
Not enough data
8.7
495
Not enough data
8.3
481
Not enough data
7.8
415
AI and Automation
Not enough data
8.5
459
Not enough data
8.4
466
Not enough data
8.3
426
Not enough data
8.0
430
Not enough data
7.8
412
Generative AI
Not enough data
7.4
266
Agentic AI - Sales Engagement
Not enough data
8.3
86
Not enough data
8.4
86
Not enough data
8.5
84
Not enough data
8.4
86
Not enough data
8.3
86
Not enough data
8.3
86
Not enough data
8.5
85
Conversation IntelligenceHide 15 FeaturesShow 15 Features
Not enough data
8.9
176
Call Analytics
Not enough data
8.7
130
Not enough data
8.6
134
Not enough data
8.7
130
Not enough data
8.9
130
Agent Performance Management
Not enough data
8.7
139
Not enough data
8.7
123
Not enough data
8.8
140
Generative AI
Not enough data
8.2
55
Agentic AI - Conversation Intelligence
Not enough data
8.8
11
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
9.2
12
Not enough data
8.6
11
Not enough data
9.2
12
Not enough data
9.2
12
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
8.3
70
Revenue Sourcing and Forecasting
Not enough data
8.7
63
Not enough data
8.4
63
Not enough data
8.8
64
Not enough data
8.5
61
Not enough data
8.4
61
Not enough data
8.3
55
Not enough data
8.2
56
CRM Data Enrichment
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.2
57
Not enough data
8.0
60
Not enough data
8.5
54
Account Management
Not enough data
8.2
61
Not enough data
8.0
61
Not enough data
8.1
58
Not enough data
8.2
57
Not enough data
8.6
53
Not enough data
8.4
54
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
18
Not enough data
8.1
18
Not enough data
8.2
18
Not enough data
8.1
18
Not enough data
8.0
18
Field SalesHide 12 FeaturesShow 12 Features
Not enough data
8.6
38
Territory Mapping
Not enough data
8.8
35
Not enough data
8.6
33
Not enough data
8.4
33
Route Planning
Not enough data
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Sales Performance Management
Not enough data
8.3
30
Not enough data
8.4
33
Not enough data
9.0
33
Presentation and Forms
Not enough data
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Business SchedulingHide 13 FeaturesShow 13 Features
Not enough data
8.3
171
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
33
Sales PlanningHide 14 FeaturesShow 14 Features
Not enough data
8.5
181
Sales Performance Features - Sales Planning
Not enough data
8.4
172
Not enough data
8.5
163
Not enough data
8.5
168
Not enough data
8.6
168
Not enough data
8.6
166
Not enough data
8.8
166
Not enough data
8.2
163
Territory Management - Sales Planning
Not enough data
8.6
164
Not enough data
8.5
169
Quota & Capacity Management - Sales Planning
Not enough data
8.4
166
Not enough data
8.3
173
Not enough data
8.4
167
Agentic AI - Sales Planning
Not enough data
8.4
54
Not enough data
8.5
53
Lead ScoringHide 14 FeaturesShow 14 Features
Not enough data
8.5
490
Agentic AI - Lead Scoring
Not enough data
7.7
48
Not enough data
8.2
48
Not enough data
7.8
48
Not enough data
7.9
49
Attribution
Not enough data
8.9
443
Not enough data
8.9
447
Not enough data
8.6
429
Discovery
Not enough data
8.9
450
Not enough data
8.6
445
Not enough data
8.6
427
Management
Not enough data
8.5
415
Not enough data
8.6
433
Platform
Not enough data
8.6
425
Not enough data
8.6
425
Sales Performance ManagementHide 14 FeaturesShow 14 Features
Not enough data
8.5
664
Agentic AI - Sales Performance Management
Not enough data
8.4
70
Not enough data
8.6
70
Not enough data
8.5
71
Incentives
Not enough data
8.1
432
Not enough data
8.4
495
Not enough data
8.0
431
Not enough data
8.5
507
Personalization
Not enough data
8.6
476
Not enough data
8.8
554
Not enough data
8.9
585
Not enough data
8.6
531
Administrative
Not enough data
8.7
559
Not enough data
8.5
522
Not enough data
8.4
503
Email TrackingHide 16 FeaturesShow 16 Features
Not enough data
8.3
698
Agentic AI - Email Tracking
Not enough data
8.2
65
Not enough data
8.4
63
Not enough data
8.4
63
Not enough data
8.2
64
Not enough data
8.4
64
Not enough data
8.3
63
Not enough data
8.4
66
Analytics
Not enough data
8.3
570
Not enough data
8.4
578
Not enough data
8.3
592
Customizations
Not enough data
8.7
622
Not enough data
8.5
590
Not enough data
8.6
626
Not enough data
8.4
571
Not enough data
8.4
599
Generative AI
Not enough data
7.5
292
Sales AnalyticsHide 18 FeaturesShow 18 Features
Not enough data
8.4
1,172
Agentic AI - Sales Analytics
Not enough data
8.2
77
Not enough data
8.6
76
Not enough data
8.3
76
Not enough data
8.3
76
Not enough data
8.3
76
Data Sourcing
Not enough data
8.5
961
Not enough data
8.7
992
Not enough data
8.3
896
Not enough data
8.7
1023
Not enough data
8.6
956
Predictive Analytics
Not enough data
8.4
938
Not enough data
8.6
951
Not enough data
8.1
849
Not enough data
8.3
889
Sales Management
Not enough data
8.7
978
Not enough data
8.1
852
Not enough data
8.6
973
Not enough data
8.8
1041
Outbound Call TrackingHide 16 FeaturesShow 16 Features
Not enough data
8.6
213
Agentic AI - Outbound Call Tracking
Not enough data
8.5
38
Not enough data
8.5
39
Calling
Not enough data
8.5
185
Not enough data
8.4
176
Not enough data
8.7
185
Not enough data
8.7
182
Not enough data
8.7
42
Contacts
Not enough data
8.8
176
Not enough data
8.7
179
Not enough data
8.7
181
Insights
Not enough data
9.1
186
Not enough data
8.9
182
Not enough data
8.2
178
Not enough data
8.5
188
Not enough data
8.4
183
Not enough data
8.6
38
Sales CoachingHide 16 FeaturesShow 16 Features
9.9
8
8.7
304
Agentic AI - Sales Coaching
Not enough data
9.1
22
Not enough data
9.0
22
Not enough data
9.1
22
Not enough data
9.2
22
Training
10.0
7
8.8
258
10.0
7
8.8
250
10.0
6
8.5
210
Feature Not Available
8.5
245
Feedback
Feature Not Available
8.8
238
Feature Not Available
8.6
235
Feature Not Available
8.6
215
Feature Not Available
8.6
203
9.7
6
8.9
227
Feature Not Available
8.9
228
Feature Not Available
8.7
201
Generative AI
Not enough data
7.7
72
Sales EnablementHide 18 FeaturesShow 18 Features
Not enough data
8.4
427
Agentic AI - Sales Enablement
Not enough data
8.1
30
Not enough data
8.2
30
Not enough data
8.2
30
Content Management
Not enough data
8.3
349
Not enough data
8.1
340
Not enough data
8.2
325
Not enough data
8.5
316
Not enough data
8.3
333
Analytics
Not enough data
8.7
340
Not enough data
8.4
339
Not enough data
8.5
221
Not enough data
8.3
348
Learning Management - Sales Enablement
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
8.6
23
Revenue Enablement - Sales Enablement
Not enough data
8.5
23
Not enough data
8.4
24
Not enough data
9.0
23
Categories
Categories
Shared Categories
Copilot
Copilot
Salesforce Sales Cloud
Salesforce Sales Cloud
Copilot and Salesforce Sales Cloud are categorized as Conversation Intelligence and Sales Coaching
Unique Categories
Copilot
Copilot has no unique categories
Salesforce Sales Cloud
Reviews
Reviewers' Company Size
Copilot
Copilot
Small-Business(50 or fewer emp.)
23.5%
Mid-Market(51-1000 emp.)
70.6%
Enterprise(> 1000 emp.)
5.9%
Salesforce Sales Cloud
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
20.5%
Mid-Market(51-1000 emp.)
45.9%
Enterprise(> 1000 emp.)
33.6%
Reviewers' Industry
Copilot
Copilot
Computer Software
47.1%
Information Technology and Services
17.6%
Information Services
11.8%
Management Consulting
5.9%
Insurance
5.9%
Other
11.8%
Salesforce Sales Cloud
Salesforce Sales Cloud
Computer Software
13.5%
Information Technology and Services
11.7%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.8%
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Discussions
Copilot
Copilot Discussions
Monty the Mongoose crying
Copilot has no discussions with answers
See all discussions
Salesforce Sales Cloud
Salesforce Sales Cloud Discussions
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Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post! Your writing is really...Read more
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When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
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8 Comments
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1. Customer Management, 2. Employee Day to Day Activity tracking, 3. Make your business process smooth 4. Automated workflow 5. Validated workflow...Read more
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