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At a Glance
Market Segments
Mid-Market (70.6% of reviews)
Mid-Market (69.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Copilot
Star Rating
(17)4.9 out of 5
Market Segments
Mid-Market (70.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CopilotGong
Star Rating
(6,419)4.8 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about GongSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Gong excels in Call Recording with a score of 9.6, providing high-quality recordings that are essential for training and analysis, while Copilot's capabilities in this area are not highlighted as strongly.
- Users report that Copilot shines in Knowledge Base and Coaching Materials, both rated at 10.0, indicating a comprehensive resource for user training, whereas Gong's scores in these areas are slightly lower at 9.0.
- G2 users highlight Gong's superior Call Analysis feature with a score of 9.1, which offers detailed insights into call performance, while Copilot's performance in this area is less emphasized.
- Users on G2 mention that Copilot's Playbook Creation feature, rated at 10.0, allows for easy customization and implementation of sales strategies, a feature that Gong does not match with its score of 8.6.
- Reviewers say that Gong's Machine Learning capabilities, rated at 8.8, provide valuable predictive insights, but Copilot's overall performance in predictive analytics is rated higher, indicating a more robust offering in that area.
- Users report that Gong's Real-Time Updates feature, with a score of 9.0, is crucial for keeping teams informed, while Copilot's score of 9.7 suggests it may offer even more timely and effective updates.
Pricing
Entry-Level Pricing
Copilot
No pricing availableGong
No pricing availableFree Trial
Copilot
No trial information availableGong
No trial information availableRatings
Meets Requirements
9.7
11
9.4
4,919
Ease of Use
9.8
11
9.3
4,975
Ease of Setup
Not enough data
9.1
1,204
Ease of Admin
Not enough data
9.1
767
Quality of Support
9.8
11
9.3
3,490
Has the product been a good partner in doing business?
Not enough data
9.3
769
Product Direction (% positive)
10.0
12
9.0
4,597
Features by Category
Lead Facilitation
Not enough data
7.1
348
Not enough data
7.3
342
Not enough data
7.5
345
Not enough data
7.6
345
Organization
Not enough data
8.3
350
Not enough data
8.3
346
Not enough data
8.3
345
Performance Analysis
Not enough data
8.6
348
Not enough data
8.6
351
Sales Analysis
Not enough data
7.8
332
Not enough data
7.9
338
Generative AI
Not enough data
8.6
284
Not enough data
8.9
290
Agentic AI - AI Sales Assistant
Not enough data
8.2
52
Not enough data
8.0
51
Not enough data
8.2
52
Not enough data
8.4
51
Not enough data
8.3
51
Not enough data
8.3
51
Not enough data
8.2
51
Integrated Workflows
Not enough data
7.8
100
Not enough data
7.9
100
Not enough data
8.3
99
Not enough data
7.3
96
Not enough data
8.5
99
Not enough data
8.4
99
Not enough data
8.5
95
Repeatability and Reportability
Not enough data
8.2
97
Not enough data
8.0
97
Not enough data
7.9
95
Not enough data
8.4
98
Not enough data
7.4
95
AI and Automation
Not enough data
7.8
88
Not enough data
7.7
86
Not enough data
7.4
85
Not enough data
7.7
85
Not enough data
8.1
85
Generative AI
Not enough data
8.2
89
Agentic AI - Sales Engagement
Not enough data
8.3
47
Not enough data
8.1
46
Not enough data
8.3
47
Not enough data
8.3
45
Not enough data
8.2
46
Not enough data
8.2
45
Not enough data
8.3
45
Call Analytics
Not enough data
9.6
2734
|
Verified
Not enough data
8.8
2460
|
Verified
Not enough data
9.1
2647
|
Verified
Not enough data
8.3
1790
|
Verified
Agent Performance Management
Not enough data
8.6
1866
|
Verified
Not enough data
8.3
2507
|
Verified
Not enough data
8.7
2294
|
Verified
Generative AI
Not enough data
8.9
667
Agentic AI - Conversation Intelligence
Not enough data
8.0
131
Not enough data
8.0
131
Not enough data
8.2
130
Not enough data
8.1
131
Not enough data
8.2
132
Not enough data
8.1
131
Not enough data
8.0
131
Revenue Sourcing and Forecasting
Not enough data
Feature Not Available
Not enough data
8.6
376
Not enough data
8.6
407
Not enough data
8.3
346
Not enough data
8.4
354
Not enough data
8.0
247
Not enough data
8.1
244
CRM Data Enrichment
Not enough data
9.0
400
Not enough data
8.8
387
Not enough data
9.1
422
Not enough data
Feature Not Available
Not enough data
8.6
252
Account Management
Not enough data
8.1
323
Not enough data
8.2
338
Not enough data
8.4
348
Not enough data
8.6
369
Not enough data
8.5
258
Not enough data
8.1
239
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
39
Not enough data
8.0
38
Not enough data
7.7
38
Not enough data
7.4
36
Not enough data
7.6
38
Agentic AI - Sales Analytics
Not enough data
8.5
53
Not enough data
8.6
53
Not enough data
8.5
55
Not enough data
8.6
56
Not enough data
8.3
55
Data Sourcing
Not enough data
8.5
742
Not enough data
8.7
787
Not enough data
8.5
714
Not enough data
8.9
801
Not enough data
8.6
724
Predictive Analytics
Not enough data
8.1
719
Not enough data
8.4
747
Not enough data
8.2
733
Not enough data
8.3
718
Sales Management
Not enough data
8.6
755
Not enough data
8.2
719
Not enough data
8.7
756
Not enough data
9.0
821
Agentic AI - Sales Coaching
Not enough data
8.1
60
Not enough data
8.5
60
Not enough data
8.3
61
Not enough data
8.3
58
Training
10.0
7
9.0
1964
|
Verified
10.0
7
9.0
2175
|
Verified
10.0
6
8.6
1526
|
Verified
Feature Not Available
9.2
2214
|
Verified
Feedback
Feature Not Available
9.3
2370
|
Verified
Feature Not Available
9.0
1851
|
Verified
Feature Not Available
9.0
1894
|
Verified
Feature Not Available
8.8
1604
|
Verified
9.7
6
8.9
1790
|
Verified
Feature Not Available
8.9
1877
|
Verified
Feature Not Available
Feature Not Available
Generative AI
Not enough data
8.9
387
Categories
Categories
Shared Categories
Copilot and Gong are categorized as Conversation Intelligence and Sales Coaching
Unique Categories
Copilot has no unique categories
Gong is categorized as AI Sales Assistant, Sales Engagement, Sales Analytics, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Copilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
47.1%
Information Technology and Services
17.6%
Information Services
11.8%
Management Consulting
5.9%
Insurance
5.9%
Other
11.8%
Computer Software
37.6%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.3%
Other
28.3%
Alternatives
Discussions
Copilot has no discussions with answers
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
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