Compare Agentforce Sales (formerly Salesforce Sales Cloud) and CoPilot AI 
At a Glance
Market Segments
Mid-Market (45.9% of reviews)
Small-Business (75.0% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$999.00 5 user Per Month
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,579)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansCoPilot AI
Star Rating
(97)4.5 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
$999.00 5 user Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in providing powerful automation and customizable dashboards, which significantly enhance the efficiency of managing sales pipelines and customer relationships. Users appreciate how these features save time and streamline processes, making it a strong choice for mid-market businesses.
- Users say that CoPilot AI shines in its seamless integration into daily tasks, particularly for drafting emails and summarizing documents. This capability helps users organize their thoughts and produce clear messages quickly, which is especially beneficial for small businesses looking to enhance productivity.
- According to verified reviews, Agentforce Sales has a much higher overall satisfaction score, reflecting its robust feature set and user-friendly interface. Reviewers highlight the platform's ability to provide real-time insights and effective tracking of customer inquiries, which fosters better team collaboration.
- Reviewers mention that while CoPilot AI offers a high ease of setup score, Agentforce Sales provides a more comprehensive solution for opportunity and pipeline management. Users find that Agentforce Sales supports their sales processes more effectively, with features that help in tracking performance and managing client relationships.
- Users highlight that Agentforce Sales has a significantly larger user base and more recent reviews, indicating a strong market presence and ongoing support. This is contrasted with CoPilot AI, which, despite its positive feedback, has a much smaller review volume, suggesting less widespread adoption.
- G2 reviewers note that while both products have similar scores in areas like AI text generation and performance tracking, Agentforce Sales tends to offer a more comprehensive suite of tools that cater to the needs of larger teams, making it a better fit for mid-market companies compared to CoPilot AI's focus on small businesses.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
CoPilot AI
Teams
$999.00
5 user Per Month
Expand social prospecting across your team and align on messaging and strategy Save big with prepaid 6 and 12 month term deals.
- 5+ connected profiles
- Unlimited campaigns
- 400 invites per user per month
Free Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
CoPilot AI
No trial information availableRatings
Meets Requirements
8.8
13,983
8.6
69
Ease of Use
8.2
17,972
8.7
72
Ease of Setup
7.8
8,921
9.2
36
Ease of Admin
7.9
4,488
8.0
17
Quality of Support
8.1
12,203
9.2
65
Has the product been a good partner in doing business?
8.4
4,451
8.7
17
Product Direction (% positive)
8.3
13,648
8.3
62
Features by Category
Sales Force Automation
8.8
9553
|
Verified
Not enough data
8.3
6403
|
Verified
Not enough data
8.7
9280
|
Verified
Not enough data
8.3
9505
|
Verified
Not enough data
8.0
7327
|
Verified
Not enough data
8.2
7622
|
Verified
Not enough data
8.0
6766
|
Verified
Not enough data
8.1
6667
|
Verified
Not enough data
8.3
7418
|
Verified
Not enough data
Marketing Automation
8.0
6681
|
Verified
Not enough data
8.1
6999
|
Verified
Not enough data
8.5
8083
|
Verified
Not enough data
7.9
5433
Not enough data
Customer Support
8.3
6835
|
Verified
Not enough data
8.1
6392
|
Verified
Not enough data
8.2
6792
|
Verified
Not enough data
8.0
5503
|
Verified
Not enough data
8.2
5997
|
Verified
Not enough data
Reporting & Analytics
8.5
9003
|
Verified
Not enough data
8.5
9172
|
Verified
Not enough data
8.2
7466
|
Verified
Not enough data
Mobile & Social
7.9
5629
|
Verified
Not enough data
7.8
5253
|
Verified
Not enough data
7.7
6109
|
Verified
Not enough data
Platform
8.5
3630
|
Verified
Not enough data
8.5
3632
|
Verified
Not enough data
8.6
3633
|
Verified
Not enough data
8.4
2902
|
Verified
Not enough data
8.5
3178
|
Verified
Not enough data
8.1
3196
|
Verified
Not enough data
8.7
3621
|
Verified
Not enough data
8.1
3030
Not enough data
Integration
8.5
2605
|
Verified
Not enough data
8.5
3074
|
Verified
Not enough data
8.5
2901
|
Verified
Not enough data
Generative AI
7.6
892
Not enough data
Agentic AI - CRM
7.9
256
Not enough data
7.9
252
Not enough data
8.2
250
Not enough data
8.0
241
Not enough data
8.0
242
Not enough data
8.0
246
Not enough data
8.2
246
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Not enough data
Analysis
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Reporting
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
274
8.8
13
|
Verified
8.8
297
7.9
13
|
Verified
8.8
317
8.8
15
|
Verified
8.6
292
8.8
14
Organization
9.0
354
8.0
14
|
Verified
8.8
345
8.6
13
|
Verified
8.8
340
8.3
12
|
Verified
Performance Analysis
8.4
286
8.1
15
|
Verified
8.8
308
8.7
13
|
Verified
Sales Analysis
8.4
285
8.3
12
|
Verified
8.8
302
7.8
10
|
Verified
Generative AI
8.5
126
9.2
10
8.4
126
9.4
6
Agentic AI - AI Sales Assistant
9.2
28
8.6
6
9.1
28
8.3
6
8.9
27
Not enough data
9.0
26
Not enough data
9.3
28
9.0
8
9.1
27
8.7
5
9.3
28
9.3
5
Integrated Workflows
8.7
523
Not enough data
8.5
515
Not enough data
8.1
470
Not enough data
8.1
464
Not enough data
8.9
527
Not enough data
8.4
472
Not enough data
8.6
484
Not enough data
Repeatability and Reportability
8.4
486
Not enough data
8.7
504
Not enough data
8.7
501
Not enough data
8.3
486
Not enough data
7.8
418
Not enough data
AI and Automation
8.5
465
Not enough data
8.4
473
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
416
Not enough data
Generative AI
7.4
271
Not enough data
Agentic AI - Sales Engagement
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.2
90
Not enough data
8.5
90
Not enough data
Call Analytics
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Not enough data
Generative AI
8.2
58
Not enough data
Agentic AI - Conversation Intelligence
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Not enough data
Lead Monitoring
Not enough data
7.8
23
|
Verified
Not enough data
7.8
22
|
Verified
Not enough data
Feature Not Available
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Feature Not Available
Not enough data
6.8
13
|
Verified
Not enough data
6.7
14
|
Verified
Not enough data
7.4
18
|
Verified
Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customization
Not enough data
6.9
13
|
Verified
Not enough data
7.6
19
|
Verified
Not enough data
7.8
22
|
Verified
Not enough data
6.8
14
|
Verified
Revenue Sourcing and Forecasting
8.6
65
Not enough data
8.5
66
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
Not enough data
CRM Data Enrichment
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Not enough data
Account Management
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
Territory Mapping
8.8
36
Not enough data
8.7
34
Not enough data
8.5
34
Not enough data
Route Planning
9.0
33
Not enough data
9.0
35
Not enough data
9.3
36
Not enough data
Sales Performance Management
8.4
31
Not enough data
8.6
34
Not enough data
9.1
34
Not enough data
Presentation and Forms
8.1
30
Not enough data
8.4
33
Not enough data
8.6
33
Not enough data
Integrations
8.1
156
Not enough data
8.5
157
Not enough data
8.1
156
Not enough data
8.1
155
Not enough data
8.8
158
Not enough data
Branding & Customizatio
8.1
151
Not enough data
8.2
154
Not enough data
8.3
154
Not enough data
Automatic Rules & Configurations
8.4
155
Not enough data
8.3
155
Not enough data
8.0
156
Not enough data
Agentic AI - Business Scheduling
8.3
32
Not enough data
8.4
34
Not enough data
Sales Performance Features - Sales Planning
8.4
175
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.6
172
Not enough data
8.6
170
Not enough data
8.8
168
Not enough data
8.2
164
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
172
Not enough data
Quota & Capacity Management - Sales Planning
8.4
169
Not enough data
8.4
176
Not enough data
8.4
168
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.5
56
Not enough data
Agentic AI - Lead Scoring
7.8
56
Not enough data
8.2
55
Not enough data
7.9
57
Not enough data
8.1
58
Not enough data
Attribution
8.9
454
Not enough data
8.9
458
Not enough data
8.6
436
Not enough data
Discovery
8.9
462
Not enough data
8.6
455
Not enough data
8.6
433
Not enough data
Management
8.5
421
Not enough data
8.6
443
Not enough data
Platform
8.6
433
Not enough data
8.6
432
Not enough data
Agentic AI - Sales Performance Management
8.5
75
Not enough data
8.7
75
Not enough data
8.5
76
Not enough data
Incentives
8.2
439
Not enough data
8.4
504
Not enough data
8.0
437
Not enough data
8.6
514
Not enough data
Personalization
8.6
485
Not enough data
8.8
561
Not enough data
8.9
594
Not enough data
8.6
537
Not enough data
Administrative
8.7
567
Not enough data
8.5
528
Not enough data
8.4
510
Not enough data
Agentic AI - Email Tracking
8.1
62
Not enough data
8.4
60
Not enough data
8.4
60
Not enough data
8.2
61
Not enough data
8.4
61
Not enough data
8.3
60
Not enough data
8.3
63
Not enough data
Analytics
8.3
568
Not enough data
8.4
577
Not enough data
8.3
591
Not enough data
Customizations
8.7
622
Not enough data
8.5
592
Not enough data
8.5
625
Not enough data
8.3
570
Not enough data
8.4
597
Not enough data
Generative AI
7.5
290
Not enough data
Agentic AI - Sales Analytics
8.3
80
Not enough data
8.6
79
Not enough data
8.4
80
Not enough data
8.3
79
Not enough data
8.3
79
Not enough data
Data Sourcing
8.5
968
Not enough data
8.7
999
Not enough data
8.3
902
Not enough data
8.7
1031
Not enough data
8.6
962
Not enough data
Predictive Analytics
8.4
947
Not enough data
8.6
961
Not enough data
8.1
856
Not enough data
8.3
896
Not enough data
Sales Management
8.7
985
Not enough data
8.1
858
Not enough data
8.6
982
Not enough data
8.8
1052
Not enough data
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.6
45
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Not enough data
Agentic AI - Sales Coaching
9.0
21
Not enough data
9.0
21
Not enough data
9.2
22
Not enough data
9.2
22
Not enough data
Training
8.8
258
Not enough data
8.8
250
Not enough data
8.5
209
Not enough data
8.5
244
Not enough data
Feedback
8.8
239
Not enough data
8.6
234
Not enough data
8.6
215
Not enough data
8.6
202
Not enough data
8.8
226
Not enough data
8.9
229
Not enough data
8.7
200
Not enough data
Generative AI
7.6
72
Not enough data
Agentic AI - Sales Enablement
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Not enough data
Content Management
8.3
353
Not enough data
8.1
344
Not enough data
8.2
330
Not enough data
8.5
319
Not enough data
8.3
337
Not enough data
Analytics
8.7
347
Not enough data
8.4
345
Not enough data
8.5
226
Not enough data
8.3
352
Not enough data
Learning Management - Sales Enablement
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and CoPilot AI are categorized as AI Sales Assistant
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, CRM, and Revenue AI Platforms
CoPilot AI is categorized as Lead Capture
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CoPilot AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.6%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Financial Services
22.8%
Marketing and Advertising
16.3%
Computer Software
12.0%
Information Technology and Services
5.4%
Insurance
4.3%
Other
39.1%
Discussions
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
What does CoPilot AI do?
1 Comment
LW
CoPilot has not only helped me build my network of referral and business colleagues, but has also helped me find warm leads and real clients! I love that it...Read more
How do you use Copilot Ai?
1 Comment
KS
To complement my sales process & to automate how I schedule meeting with the most qualified leads from LinkedInRead more
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