Compare Convin.ai and Verint Speech and Text Analytics 
At a Glance
Market Segments
Enterprise (62.6% of reviews)
Enterprise (66.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Convin.ai
Star Rating
(548)4.7 out of 5
Market Segments
Enterprise (62.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Convin.aiVerint Speech and Text Analytics
Star Rating
(89)4.4 out of 5
Market Segments
Enterprise (66.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Verint Speech and Text AnalyticsConvin.ai vs Verint Speech and Text Analytics
When assessing the two solutions, reviewers found Convin.ai easier to use, set up, and administer. Reviewers also preferred doing business with Convin.ai overall.
- Reviewers felt that Convin.ai meets the needs of their business better than Verint Speech and Text Analytics.
- When comparing quality of ongoing product support, reviewers felt that Convin.ai is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Convin.ai over Verint Speech and Text Analytics.
Pricing
Entry-Level Pricing
Convin.ai
No pricing availableVerint Speech and Text Analytics
No pricing availableFree Trial
Convin.ai
Free Trial is available
Verint Speech and Text Analytics
No trial information availableRatings
Meets Requirements
9.3
514
8.6
27
Ease of Use
9.5
518
8.6
63
Ease of Setup
9.2
165
8.3
47
Ease of Admin
9.2
46
8.2
10
Quality of Support
9.6
513
8.3
27
Has the product been a good partner in doing business?
9.4
44
8.7
9
Product Direction (% positive)
9.8
509
7.8
27
Features by Category
Call Analytics
9.6
341
9.7
5
9.2
340
Not enough data
9.4
341
8.7
5
9.3
328
Not enough data
Artificial Intelligence - Conversation Intelligence
9.3
338
9.0
5
9.3
342
Not enough data
Not enough data
Not enough data
Generative AI
9.4
281
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
9.3
425
Not enough data
9.2
426
Not enough data
9.4
427
Not enough data
Engagement
9.4
428
Not enough data
9.5
427
Not enough data
9.3
422
Not enough data
Performance
9.4
427
Not enough data
9.3
427
Not enough data
Generative AI
9.3
302
Not enough data
9.3
302
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
9.6
266
8.1
7
Categories
Categories
Shared Categories
Convin.ai and Verint Speech and Text Analytics are categorized as Speech Analytics and Conversation Intelligence
Unique Categories
Convin.ai is categorized as Contact Center Quality Assurance
Verint Speech and Text Analytics is categorized as Text Analysis
Reviews
Reviewers' Company Size
Convin.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Verint Speech and Text Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
26.8%
Health, Wellness and Fitness
19.4%
Computer Games
12.8%
Insurance
10.2%
Consumer Services
3.9%
Other
26.8%
Insurance
15.7%
Financial Services
10.8%
Banking
9.6%
Consumer Services
9.6%
Health, Wellness and Fitness
8.4%
Other
45.8%
Alternatives
Discussions
What is Convin.ai used for?
2 Comments
A
call auditingRead more
Convin.ai has no more discussions with answers
What is Verint Text Analytics used for?
1 Comment
AT
Verint Text Analytics can extract actionable business intelligence from the unstructured information contained within text-based documents and interactions...Read more
Verint Speech and Text Analytics has no more discussions with answers
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