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Compare Conversocial and Zignal Labs

See this
side-by-side comparison of Conversocial vs. Zignal Labs
based on preference data from user reviews. Conversocial rates 4.4/5 stars with 69 reviews. By contrast, Zignal Labs rates 3.9/5 stars with 28 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Conversocial
Conversocial
(69)
4.4 out of 5
Conversocial
Optimized for quick response
Zignal Labs
Zignal Labs
(28)
3.9 out of 5
Zignal Labs
Optimized for quick response
Star Rating
Conversocial
Conversocial
Zignal Labs
Zignal Labs
Market Segments
Conversocial
Conversocial
Enterprise (46.3% of reviews)
Zignal Labs
Zignal Labs
Enterprise (42.9% of reviews)
Entry Level Price
Conversocial
Conversocial
No pricing information available
Zignal Labs
Zignal Labs
No pricing information available

Conversocial vs Zignal Labs

When assessing the two solutions, reviewers found Conversocial easier to use, set up, and administer. Reviewers also preferred doing business with Conversocial overall.

  • Reviewers felt that Conversocial meets the needs of their business better than Zignal Labs.
  • When comparing quality of ongoing product support, reviewers felt that Conversocial is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Conversocial over Zignal Labs.
Categories
Shared Categories
Conversocial
Conversocial
Zignal Labs
Zignal Labs
Conversocial and Zignal Labs are categorized as Social Media Monitoring
Pricing
Conversocial
Conversocial Pricing
Free Trial Unavailable
Zignal Labs
Zignal Labs Pricing
Free Trial Unavailable
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Ratings
Meets Requirements
Conversocial
Conversocial
8.9
Responses: 62
Zignal Labs
Zignal Labs
7.4
Responses: 28
Ease of Use
Conversocial
Conversocial
9.1
Responses: 62
Zignal Labs
Zignal Labs
7.0
Responses: 28
Ease of Setup
Conversocial
Conversocial
9.0
Responses: 29
Zignal Labs
Zignal Labs
7.5
Responses: 12
Ease of Admin
Conversocial
Conversocial
8.6
Responses: 29
Zignal Labs
Zignal Labs
8.3
Responses: 12
Quality of Support
Conversocial
Conversocial
9.1
Responses: 58
Zignal Labs
Zignal Labs
9.0
Responses: 28
Ease of Doing Business With
Conversocial
Conversocial
9.0
Responses: 26
Zignal Labs
Zignal Labs
8.9
Responses: 12
Product Direction (% positive)
Conversocial
Conversocial
9.3
Responses: 63
Zignal Labs
Zignal Labs
7.5
Responses: 28
Features
Social Media Monitoring
Social Measurement
Conversocial
Conversocial
9.2
Responses: 19
Zignal Labs
Zignal Labs
7.7
Responses: 15
Sentiment Scoring
Conversocial
Conversocial
8.9
Responses: 22
Zignal Labs
Zignal Labs
6.7
Responses: 16
Influencer Identification
Conversocial
Conversocial
8.9
Responses: 19
Zignal Labs
Zignal Labs
6.7
Responses: 14
Social Reporting
Conversocial
Conversocial
9.0
Responses: 21
Zignal Labs
Zignal Labs
7.8
Responses: 15
Social Listening
Conversocial
Conversocial
9.2
Responses: 21
Zignal Labs
Zignal Labs
7.9
Responses: 17
Reviewers' Company Size
Reviewers of both Conversocial and Zignal Labs were most often representing companies in the Enterprise segment.
Small-Business
(50 or fewer emp.)
Conversocial
Conversocial
14.9%
Zignal Labs
Zignal Labs
21.4%
Mid-Market
(51-1000 emp.)
Conversocial
Conversocial
38.8%
Zignal Labs
Zignal Labs
35.7%
Enterprise
(> 1000 emp.)
Conversocial
Conversocial
46.3%
Zignal Labs
Zignal Labs
42.9%
Reviewers' Industry
Conversocial
Conversocial Industry
Marketing and Advertising
9.0%
Retail
7.5%
Utilities
6.0%
Telecommunications
6.0%
Broadcast Media
6.0%
Other
65.7%
Zignal Labs
Zignal Labs Industry
Public Relations and Communications
42.9%
Computer Software
14.3%
Marketing and Advertising
7.1%
Supermarkets
3.6%
Sports
3.6%
Other
28.6%
Reviews
Most Helpful Favorable Review
Conversocial
Bernardo D.
Industry Analyst / Tech Writer in Telecommunications

This is not only a great tool to manage your customer services, but also to engage with your fans. No need to have two separate tools for that - you can schedule your content, while responding to your customers' feedback. Additionally, you also get some...

Zignal Labs
G
Agency in Public Relations and Communications

Ease of use Layout of interface Customization

Most Helpful Critical Review
Conversocial
GM
Agency in Marketing and Advertising

Conversocial's in-browser performance is very slow which is why we switched away from it in 2016 and stopped selling them to our clients. We now have a relationship with a tool that provides some limited automated moderation + customer care.

Zignal Labs
GC
User in Computer Software

The tool is not intuitive & truly not robust enough for true social listening or analytics. To create dashboards & listening streams, I have to contact my representative & create a ticket, rather than create it myself. That is time-consuming & inhibits the...

Discussions
Conversocial
Conversocial Discussions
Monty the Mongoose crying
Conversocial has no discussions with answers
Zignal Labs
Zignal Labs Discussions
What sources does Zignal cover?
1 comment
Offical Response from Zignal Labs
Zignal Labs covers the full media spectrum — Social & Digital Media, Online Media, Print Media and Broadcast — to offer the most complete list of sources and...Read more
Monty the Mongoose crying
Zignal Labs has no more discussions with answers
Screenshots
Videos
Conversocial
Conversocial Videos
Video Preview

Seamless Bot to Agent Handoff - Conversocial Switchboard powers intelligent bots to know when to resolve and when to perform a smooth, seamless bidirectional handoff so the right automation, or the right combination of human agent and bot, deliver resolutions at scale within the same conversation thread.

Zignal Labs
Zignal Labs Videos
No videos provided
Downloads
Zignal Labs
Zignal Labs Downloads
No downloads provided
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Conversocial
Conversocial
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Zignal Labs
Zignal Labs
Optimized for quick response