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Compare Conversocial and SoDash

See this
side-by-side comparison of Conversocial vs. SoDash
based on preference data from user reviews. Conversocial rates 4.4/5 stars with 69 reviews. By contrast, SoDash rates 4.1/5 stars with 19 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Conversocial
Conversocial
(69)
4.4 out of 5
Conversocial
Optimized for quick response
SoDash
SoDash
(19)
4.1 out of 5
SoDash
Star Rating
Conversocial
Conversocial
Market Segments
Conversocial
Conversocial
Enterprise (46.3% of reviews)
SoDash
SoDash
Small-Business (35.3% of reviews)
Entry Level Price
Conversocial
Conversocial
No pricing information available
SoDash
SoDash
No pricing information available

Conversocial vs SoDash

When assessing the two solutions, reviewers found Conversocial easier to use and set up. Reviewers also felt that Conversocial was easier to do business with overall. However, reviewers felt that administration of both products was equally easy.

  • Reviewers felt that Conversocial meets the needs of their business better than SoDash.
  • When comparing quality of ongoing product support, reviewers felt that Conversocial is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Conversocial over SoDash.
Categories
Shared Categories
Conversocial
Conversocial
SoDash
SoDash
Conversocial and SoDash are categorized as Social Customer Service
Unique Categories
SoDash
SoDash has no unique categories
Pricing
Conversocial
Conversocial Pricing
Free Trial Unavailable
SoDash
SoDash Pricing
Free Trial Unavailable
Ratings
Meets Requirements
Conversocial
Conversocial
8.9
Responses: 62
SoDash
SoDash
8.3
Responses: 15
Ease of Use
Conversocial
Conversocial
9.1
Responses: 62
SoDash
SoDash
9.0
Responses: 15
Ease of Setup
Conversocial
Conversocial
9.0
Responses: 29
SoDash
SoDash
8.3
Responses: 6
Ease of Admin
Conversocial
Conversocial
8.6
Responses: 29
SoDash
SoDash
8.6
Responses: 6
Quality of Support
Conversocial
Conversocial
9.1
Responses: 58
SoDash
SoDash
7.9
Responses: 13
Ease of Doing Business With
Conversocial
Conversocial
9.0
Responses: 26
SoDash
SoDash
8.3
Responses: 6
Product Direction (% positive)
Conversocial
Conversocial
9.3
Responses: 63
SoDash
SoDash
8.3
Responses: 14
Features
Process
Mentions
Conversocial
Conversocial
8.5
Responses: 26
SoDash
SoDash
7.6
Responses: 9
Tickets
Conversocial
Conversocial
8.5
Responses: 20
SoDash
SoDash
8.3
Responses: 9
Macros
Conversocial
Conversocial
8.6
Responses: 31
SoDash
SoDash
8.3
Responses: 7
Collaboration
Conversocial
Conversocial
8.9
Responses: 31
SoDash
SoDash
8.7
Responses: 9
Channels
Email
Conversocial
Conversocial
Feature Not Available
SoDash
SoDash
8.8
Responses: 13
Social
Conversocial
Conversocial
9.4
Responses: 38
SoDash
SoDash
9.2
Responses: 13
Live Chat
Conversocial
Conversocial
9.1
Responses: 19
SoDash
SoDash
Feature Not Available
Phone
Conversocial
Conversocial
Feature Not Available
SoDash
SoDash
Feature Not Available
Text
Conversocial
Conversocial
8.9
Responses: 21
SoDash
SoDash
Feature Not Available
Insight
Surveys
Conversocial
Conversocial
8.4
Responses: 30
SoDash
SoDash
8.3
Responses: 10
Reporting
Conversocial
Conversocial
8.8
Responses: 36
SoDash
SoDash
8.0
Responses: 11
Visitor Activity
Conversocial
Conversocial
8.7
Responses: 25
SoDash
SoDash
8.1
Responses: 13
Help Desk
Conversocial
Conversocial
9.2
Responses: 28
SoDash
SoDash
8.1
Responses: 12
Reviewers' Company Size
Reviewers of Conversocial were most often representing companies in the Enterprise segment, while reviewers for SoDash were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Conversocial
Conversocial
14.9%
SoDash
SoDash
35.3%
Mid-Market
(51-1000 emp.)
Conversocial
Conversocial
38.8%
SoDash
SoDash
35.3%
Enterprise
(> 1000 emp.)
Conversocial
Conversocial
46.3%
SoDash
SoDash
29.4%
Reviewers' Industry
Conversocial
Conversocial Industry
Marketing and Advertising
9.0%
Retail
7.5%
Utilities
6.0%
Telecommunications
6.0%
Broadcast Media
6.0%
Other
65.7%
SoDash
SoDash Industry
Telecommunications
5.9%
Supermarkets
5.9%
Real Estate
5.9%
Pharmaceuticals
5.9%
Mental Health Care
5.9%
Other
70.6%
Reviews
Most Helpful Favorable Review
Conversocial
Bernardo D.
Industry Analyst / Tech Writer in Telecommunications

This is not only a great tool to manage your customer services, but also to engage with your fans. No need to have two separate tools for that - you can schedule your content, while responding to your customers' feedback. Additionally, you also get some...

SoDash
GM
User in Mental Health Care

Easy to learn how to use. That's all I wanted to say, but you're making me say more...

Most Helpful Critical Review
Conversocial
GM
Agency in Marketing and Advertising

Conversocial's in-browser performance is very slow which is why we switched away from it in 2016 and stopped selling them to our clients. We now have a relationship with a tool that provides some limited automated moderation + customer care.

SoDash
GF
User in Food & Beverages

There was nothing to dislike as we were just testing.

Discussions
Conversocial
Conversocial Discussions
Monty the Mongoose crying
Conversocial has no discussions with answers
SoDash
SoDash Discussions
Monty the Mongoose crying
SoDash has no discussions with answers
Screenshots
Conversocial
Conversocial Screenshots
SoDash
SoDash Screenshots
No screenshots provided
Videos
Conversocial
Conversocial Videos
Video Preview

Seamless Bot to Agent Handoff - Conversocial Switchboard powers intelligent bots to know when to resolve and when to perform a smooth, seamless bidirectional handoff so the right automation, or the right combination of human agent and bot, deliver resolutions at scale within the same conversation thread.

SoDash
SoDash Videos
No videos provided
Downloads
SoDash
SoDash Downloads
No downloads provided
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