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Compare Conversocial and Social Network Cloud

See this
side-by-side comparison of Conversocial vs. Social Network Cloud
based on preference data from user reviews. Conversocial rates 4.4/5 stars with 69 reviews. By contrast, Social Network Cloud rates 4.7/5 stars with 5 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Conversocial
Conversocial
(69)
4.4 out of 5
Conversocial
Optimized for quick response
Social Network Cloud
Social Network Cloud
(5)
4.7 out of 5
Social Network Cloud
Star Rating
Conversocial
Conversocial
Social Network Cloud
Social Network Cloud
Market Segments
Conversocial
Conversocial
Enterprise (46.3% of reviews)
Social Network Cloud
Social Network Cloud
Small-Business (33.3% of reviews)
Entry Level Price
Conversocial
Conversocial
No pricing information available
Social Network Cloud
Social Network Cloud
No pricing information available
Categories
Shared Categories
Conversocial
Conversocial
Social Network Cloud
Social Network Cloud
Conversocial and Social Network Cloud are categorized as Social Customer Service
Unique Categories
Social Network Cloud
Social Network Cloud has no unique categories
Pricing
Conversocial
Conversocial Pricing
Free Trial Unavailable
Social Network Cloud
Social Network Cloud Pricing
Free Trial Unavailable
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Ratings
Meets Requirements
Conversocial
Conversocial
8.9
Responses: 62
Social Network Cloud
Social Network Cloud
Not enough data available
Ease of Use
Conversocial
Conversocial
9.1
Responses: 62
Social Network Cloud
Social Network Cloud
Not enough data available
Ease of Setup
Conversocial
Conversocial
9.0
Responses: 29
Social Network Cloud
Social Network Cloud
Not enough data available
Ease of Admin
Conversocial
Conversocial
8.6
Responses: 29
Social Network Cloud
Social Network Cloud
Not enough data available
Quality of Support
Conversocial
Conversocial
9.1
Responses: 58
Social Network Cloud
Social Network Cloud
Not enough data available
Ease of Doing Business With
Conversocial
Conversocial
9.0
Responses: 26
Social Network Cloud
Social Network Cloud
Not enough data available
Product Direction (% positive)
Conversocial
Conversocial
9.3
Responses: 63
Social Network Cloud
Social Network Cloud
Not enough data available
Features
Process
Mentions
Conversocial
Conversocial
8.5
Responses: 26
Social Network Cloud
Social Network Cloud
Not enough data available
Tickets
Conversocial
Conversocial
8.5
Responses: 20
Social Network Cloud
Social Network Cloud
Not enough data available
Macros
Conversocial
Conversocial
8.6
Responses: 31
Social Network Cloud
Social Network Cloud
Not enough data available
Collaboration
Conversocial
Conversocial
8.9
Responses: 31
Social Network Cloud
Social Network Cloud
Not enough data available
Channels
Email
Conversocial
Conversocial
Feature Not Available
Social Network Cloud
Social Network Cloud
Not enough data available
Social
Conversocial
Conversocial
9.4
Responses: 38
Social Network Cloud
Social Network Cloud
Not enough data available
Live Chat
Conversocial
Conversocial
9.1
Responses: 19
Social Network Cloud
Social Network Cloud
Not enough data available
Phone
Conversocial
Conversocial
Feature Not Available
Social Network Cloud
Social Network Cloud
Not enough data available
Text
Conversocial
Conversocial
8.9
Responses: 21
Social Network Cloud
Social Network Cloud
Not enough data available
Insight
Surveys
Conversocial
Conversocial
8.4
Responses: 30
Social Network Cloud
Social Network Cloud
Not enough data available
Reporting
Conversocial
Conversocial
8.8
Responses: 36
Social Network Cloud
Social Network Cloud
Not enough data available
Visitor Activity
Conversocial
Conversocial
8.7
Responses: 25
Social Network Cloud
Social Network Cloud
Not enough data available
Help Desk
Conversocial
Conversocial
9.2
Responses: 28
Social Network Cloud
Social Network Cloud
Not enough data available
Reviewers' Company Size
Reviewers of Conversocial were most often representing companies in the Enterprise segment, while reviewers for Social Network Cloud were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Conversocial
Conversocial
14.9%
Social Network Cloud
Social Network Cloud
33.3%
Mid-Market
(51-1000 emp.)
Conversocial
Conversocial
38.8%
Social Network Cloud
Social Network Cloud
33.3%
Enterprise
(> 1000 emp.)
Conversocial
Conversocial
46.3%
Social Network Cloud
Social Network Cloud
33.3%
Reviewers' Industry
Conversocial
Conversocial Industry
Marketing and Advertising
9.0%
Retail
7.5%
Utilities
6.0%
Telecommunications
6.0%
Broadcast Media
6.0%
Other
65.7%
Social Network Cloud
Social Network Cloud Industry
Marketing and Advertising
33.3%
Government Administration
33.3%
Computer Networking
33.3%
Other
0.0%
Reviews
Most Helpful Favorable Review
Conversocial
Bernardo D.
Industry Analyst / Tech Writer in Telecommunications

This is not only a great tool to manage your customer services, but also to engage with your fans. No need to have two separate tools for that - you can schedule your content, while responding to your customers' feedback. Additionally, you also get some...

Social Network Cloud
GM
User in Marketing and Advertising

Communication is streamlined thanks to oracle. The cloud platform provides a great interface for collaborating on all types of projects.

Most Helpful Critical Review
Conversocial
GM
Agency in Marketing and Advertising

Conversocial's in-browser performance is very slow which is why we switched away from it in 2016 and stopped selling them to our clients. We now have a relationship with a tool that provides some limited automated moderation + customer care.

Social Network Cloud
Dubrazka W.
User in Computer Networking

There is nothing that disgusts me, it would only be better if its price were not so high.

Discussions
Conversocial
Conversocial Discussions
Monty the Mongoose crying
Conversocial has no discussions with answers
Social Network Cloud
Social Network Cloud Discussions
Monty the Mongoose crying
Social Network Cloud has no discussions with answers
Screenshots
Conversocial
Conversocial Screenshots
Social Network Cloud
Social Network Cloud Screenshots
No screenshots provided
Videos
Conversocial
Conversocial Videos
Video Preview

Seamless Bot to Agent Handoff - Conversocial Switchboard powers intelligent bots to know when to resolve and when to perform a smooth, seamless bidirectional handoff so the right automation, or the right combination of human agent and bot, deliver resolutions at scale within the same conversation thread.

Social Network Cloud
Social Network Cloud Videos
No videos provided
Downloads
Social Network Cloud
Social Network Cloud Downloads
No downloads provided
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